Samsung HW-Q700C - Soundbar Manual

CHECKING THE COMPONENTS

Soundbar Main Unit / Soundbar Remote Control /Batteries / Subwoofer / Power Cord X 2 (Subwoofer, Soundbar) / HDMI Cable / Wall Mount Guide / HolderScrew X 2 / Screw (M4 x L10) X 2 / Bracket-Wall Mount X2 / Rubber-Foot X 4

NOTE

• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Rear of the Soundbar Main Unit)
• To purchase additional components or optional cables, contact a Samsung Service Centre or Samsung Customer Care.

PRODUCT OVERVIEW

Top Panel of the Unit

Bottom Panel of the Unit

CONNECTING THE DEVICE

Connecting the power and units

• The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Subwoofer.

USING A WIRED CONNECTION

	HDMI Cable
	Optical Cable (not supplied)

Connecting using an HDMI Cable
(External Device (HDMI) / TV ARC/eARC)

Connecting using an Optical Cable (D.IN)

NOTE

• When the TV sound is not output, press the (Source) button at the top of the Soundbar or the (Source) button on the remote control to select the "D.IN" mode. The screen displays "D.IN" and "TV ARC/eARC" in sequence, and TV sound is played.
• The recommended cable is a Premium High Speed HDMI Cable with Ethernet certified by HDMI.org.
• When you use an optical cable and the terminals have covers, be sure to remove the covers.

Using the Q-Symphony Function

When the Soundbar connects to a Samsung TV that supports the Q-Symphony function you can play the sound simultaneously through the Soundbar and the TV. If you use the Q-Symphony function, the surround sound played on the TV allows you to enjoy a richer, more three-dimensional surround sound effect.
When the Soundbar is connected "TV+Soundbar" menu appears on the TV.
(Settings ( ) → All Settings ( ) → Sound → Sound Output)

Using the SpaceFit Sound

This function analyzes the user's listening space with the Samsung TV's microphone and provide optimal sound for the space. Sound optimization proceeds automatically.

NOTE

• Only certain TV models support this function, and the function is operated from the TV.

USING A WIRELESS CONNECTION

Connecting via Bluetooth

What is the difference between BT READY and BT PAIRING?

• BT READY : In this mode, you can reconnect any Samsung TV or mobile device that was connected before.
• BT PAIRING : In this mode, you can connect a new device to the Soundbar.
  (Press the PAIR button on the Soundbar remote control or press and hold the (Source) button on the top of the Soundbar for more than 5 seconds while the Soundbar is in "BT" mode.)

NOTE

• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.

Connecting via Wi-Fi (Wireless Network)

• To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required.

1. Connect your mobile device (smartphone, tablet, etc.) to the Wi-Fi network the TV is connected to.
2. Install and launch the SmartThings app on your mobile device (smartphone, tablet, etc.).
3. Follow the instructions in the app screen on the mobile device to connect the Soundbar to your Wi-Fi network.

TROUBLESHOOTING

Before seeking assistance, check the following.

Soundbar does not turn on.

• Check whether the power cord of the Soundbar is correctly inserted into the outlet.

If the subwoofer does not connect automatically

1. Turn off the Soundbar main unit.
2. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
   
3. Press the Up button on the remote control for 5 seconds.
   
4. Check if the LINK LED is solid blue (connection complete).
   • The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Subwoofer.

Soundbar works erratically.

• After removing the power cord, insert it again.
• Try again after initialising the product.
• If there is no signal, the Soundbar automatically turns off after a certain period of time. Turn on the power.

Remote control does not work

• Point the remote directly at the soundbar.
• Replace the batteries with new ones.

Sound is not output from the soundbar.

• The volume of the Soundbar is too low or muted. Adjust the volume.
• When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device.
• For sound output of the TV, select Soundbar.
  (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ) → Sound → Sound Output → Select Soundbar)
• Remove the cable from the Soundbar and then reconnect it.

Sound is not output from the subwoofer.

• Check whether the LED on the rear of the Subwoofer and Surround Speakers lights in blue. Reconnect it when the blue LED blinks or the red LED lights.

If the TV is not connected via HDMI TO TV (eARC/ARC)

• Check whether the HDMI cable is correctly connected to the ARC terminal.
• Connection may not be possible due to the connected external device (set-top box, game console, etc.). Directly connect the Soundbar.
• HDMI-CEC may not be activated on the TV. Turn on the CEC on the TV menu. (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ) → Connection → External Device Manager → Anynet+ (HDMI-CEC) ON)

Soundbar will not connect via Bluetooth.

• When connecting a new device, switch to "BT PAIRING" for connection. (Press the PAIR button on the remote control or press the (Source) button on the body for at least 5 seconds.)
• Reconnect it after removing the Bluetooth speaker list on the device to connect. (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ) → Sound → Sound Output → Bluetooth Speaker List)

Sound drops out when connected via Bluetooth.

• Some devices can cause radio interference if they are located too close to the Soundbar. e. g. microwaves, wireless routers, etc.
• If your device that is connected via Bluetooth moves too far away from the soundbar, it may cause the sound to drop out. Move the device closer to the soundbar.
• If a part of your body is in contact with the Bluetooth transceiver or the product is installed on metal furniture, the sound may drop out. Check the installation environment and conditions for use.

Soundbar will not connect to Wi-Fi.

• Make sure the wireless router is turned on and then reconnect the wireless router after rebooting.
• The soundbar will not connect if the wireless signal is too weak. Try moving the router closer to the soundbar, or eliminating any obstacles that are between the soundbar and the router, if possible.

The soundbar does not turn on automatically with the TV.

• When you turn off the Soundbar while watching TV, power synchronization with the TV is disabled. First turn off the TV.

Videos

Samsung HW-Q700C Soundbar - Unboxing and Setup Video

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Samsung HW-Q700C - Soundbar Manual