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Washing machine WM14N0G2 User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
Table of contents 1 Safety .......... 4 10 Before using for the first time........ 27 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 27 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 28 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 28 1.6 Safe cleaning and mainten-...
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14 Childproof lock...... 35 14.1 Activating the childproof lock ......... 35 14.2 Deactivating the childproof lock ......... 35 15 Basic settings...... 36 15.1 Overview of the basic set- tings........ 36 15.2 Changing the basic set- tings........ 37 16 Cleaning and servicing .... 37 17 Troubleshooting.......
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
en Preventing material damage Ensure that the inner diameter of ▶ Preventing material damage 2 Preventing material the water tap is at least 17 mm. Make sure that the length of the damage ▶ thread on the connection to the water tap is at least 10 mm. Follow these instructions to avoid ma- Preventing material damage If the water pressure is too high or...
Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy.
en Installation and connection Remove any packaging and pro- Installation and connection 4 Installation and con- tective covers completely from the appliance. nection For the environmentally friendly Installation and connection disposal of the packaging materi- 4.1 Unpacking the appliance als, observe the information on the topic of Note: Please read the information in → "Disposing of packaging",...
Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. 4.3 Requirements for the in- Washing machine stallation location Accompanying documents The appliance may "wander" when it Elbow for fixing the water out- spins.
en Installation and connection Installation loca- Requirements WARNING tion Risk of electric shock! The appliance contains live parts. On a wooden Place the appli- Touching live parts is dangerous. joist floor ance on a water- Do not operate the appliance resistant wooden ▶...
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Installation and connection en Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
en Installation and connection ATTENTION! 4.5 Connecting the appliance When draining, the water outlet hose Connect your appliance to the power is subject to water pressure and may supply, water inlet and water outlet. come loose from the installed con- nection point. Connecting the water inlet hose Secure the water outlet hose ▶...
Installation and connection en Screw the lock nuts tightly against 4.6 Aligning the appliance the housing using a WAF 17 In order to reduce noise and vibra- wrench. tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance...
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en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en 5.2 Detergent drawer Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡ Liquid starch ¡ Waterproofing agent Compartment I: ¡ Detergent for prewash ¡ Hygiene detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
en Display Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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Display en Display Designation Description – –– Rinse Hold Programme status End of pro- Programme status gramme Childproof lock ¡ Lights up: The childproof lock is activ- ated. ¡ Flashes: The childproof lock is active and the programme selector has been adjusted. → "Deactivating the childproof lock", Page 35 varioSpeed...
en Buttons Buttons 7 Buttons The selection of programme settings depends on the selected programme. You Buttons can see the selection options for each programme in the overview for → "Programmes", Page 23. Button Selection Description Start / Nachlegen ¡ Start Start, cancel or pause the pro- (Start / Reload) gramme.
Accessories en Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WX975600 the appliance.
en Laundry Pull out the detergent drawer. a The display shows the remaining programme duration. a After the programme has ended, the display shows: "End". Start the first wash cycle or set the programme selector to Aus switch off the appliance. → "Basic operation", Page 32 Laundry 11 Laundry...
Laundry en – Wash large and small items of To improve washing results and ▶ laundry together prevent discolouration, sort the – Dab fresh stains with soapy wa- laundry according to the following ter (do not rub them) criteria before washing. –...
en Detergents and care products Symbol Washing process Recommended pro- gramme Not suitable for machine-wash- – Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch. packaging. Notes ¡...
Detergents and care products en Tip: Visit www.cleanright.eu to find further information on detergents, care products and cleaning agents for domestic use. 12.2 Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources.
en Basic operation 13.3 Adjusting the pro- Basic operation 13 Basic operation gramme settings Basic operation Depending on the programme and 13.1 Switching on the appli- programme progress, you can adjust ance or activate/deactivate the settings. Note: Overview of all programme set- Turn the programme selector to a ▶...
Basic operation en Note: Ensure that there is no laun- Insert the detergent drawer. dry trapped in the door. Close the door. 13.5 Using a measuring aid for liquid detergent If you order the measuring aid as an accessory, you must use the measur- ing aid.
en Basic operation a The display shows either the pro- Add or remove laundry. gramme duration or the "Ready in" Close the door. time. Press Start / Nachlegen. a After the programme has ended, the display shows: "End". 13.11 Cancelling the pro- gramme 13.8 Adjusting the "Ready in"...
Childproof lock en Remove the laundry. Childproof lock 14 Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. 14.1 Activating the childproof lock Press and hold the two 3 Sek. ▶ buttons for approx. 3 seconds. a The display shows a The controls are locked.
en Basic settings Basic settings 15 Basic settings You can configure the appliance to meet your needs. Basic settings 15.1 Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme Value Description position End signal 0 (off) Set the volume of the signal at the 1 (quiet)
Cleaning and servicing en 15.2 Changing the basic set- Cleaning and servicing 16 Cleaning and servi- tings cing Set the programme selector to po- To keep your appliance working effi- sition 1. Cleaning and servicing ciently for a long time, it is important to clean and maintain it carefully.
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en Cleaning and servicing Leave the appliance to dry after Clean the detergent drawer and in- ▶ every operation with the door sert with water and a brush, and open, and leave the detergent then dry them. drawer to dry. Run the Baumwolle 90° pro- ▶...
Cleaning and servicing en Remove the maintenance flap. 16.4 Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g.
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en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 10 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
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Cleaning and servicing en Insert the maintenance flap and Clean the water outlet hose and si- lock it into place. phon connecting piece. Close the maintenance flap. Reattach the water outlet hose and secure the connection point using the hose clamp. 16.6 Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon...
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en Cleaning and servicing Disconnect the appliance's mains Connect the water inlet hose and plug from the power supply. check for leaks. Cleaning the filter on the tap Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
Troubleshooting en Troubleshooting 17 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting The water pressure is low. No remedial action possible. The filter in the water inflow is blocked. Clean the water inflow filter → Page 41. ▶ The tap is turned off. Turn on the tap. ▶ The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or ▶...
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Troubleshooting en Fault Cause and troubleshooting The appliance is not Check whether the lighting in your kitchen or other ▶ working. appliances are working. The programme does You have not pressed Start / Nachlegen. not start. Press Start / Nachlegen. ▶ Door is not closed. Close the door.
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en Troubleshooting Fault Cause and troubleshooting The water is not drain- Continue the programme by selecting Schleudern ▶ ing. or Abpumpen and pressing Start / Nachlegen. → "Resuming the programme when the programme status is Rinse Hold", Page 34 The water outlet hose is connected too high. Install the water outlet hose at a maximum height of ▶...
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Troubleshooting en Fault Cause and troubleshooting The programme dura- Note: When loading, where possible, place large and tion changes during small items of laundry together in the drum. Different the wash cycle. sized items of laundry distribute themselves better during the spin cycle. Foam detection system switches on a rinse cycle if foam build-up is too high.
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en Troubleshooting Fault Cause and troubleshooting High spin speed not Note: Where possible, mix large and small items in reached. the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Schleudern programme. ▶ The spin programme Drain pipe or water outlet hose is blocked. does not start.
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Troubleshooting en Fault Cause and troubleshooting Creasing. The wrong programme is selected for the type of fab- ric. Select the programmes that are suitable for the ▶ type of fabric. → "Programmes", Page 23 Detergent or fabric Too much detergent/fabric softener in the detergent softener drips off the drawer.
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en Troubleshooting Fault Cause and troubleshooting Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. Connect the water supply hose correctly. Connect- ing the water inlet hose Tighten the screw connection. Water is leaking out at The water outlet hose is damaged.
Transportation, storage and disposal en Unplug the appliance's mains plug. 17.1 Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 39 Detach the hoses.
en Transportation, storage and disposal Insert all screws into the four 18.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Customer Service en 19.1 Product number (E-Nr.) Customer Service 19 Customer Service and production number If you have any queries on use, are Customer Service (FD) unable to rectify faults on the appli- You can find the product number (E- ance yourself or if your appliance Nr.) and the production number (FD) needs to be repaired, contact Cus- on the appliance's rating plate.
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en Customer Service during operation and the tap turned on afterwards. The tap only needs to be turned off if you are away from home for a long period, e.g. on holiday for several weeks.
Consumption values en Consumption values 20 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
en Technical specifications of printing its web address had not Technical specifications 21 Technical specifica- yet been published. Please then fol- low the instructions on searching for tions models. The model identifier is made up of the characters before the slash Facts and figures for your appliance Technical specifications in the product number (E-Nr.) on the can be found here.
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