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Washing machine WM14N0H2 User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the tumble mediately if they come into contact dryer afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy...
en Installation and connection Replace the accessories in ques- ▶ 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 26 Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order. As a result, water stains may ATTENTION! remain in the appliance.
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Installation and connection en ATTENTION! Installation loca- Requirements If residual water in the appliance tion freezes, this may cause damage to Against a wall Do not trap the the appliance. hoses between Do not install or operate this appli- ▶ the wall and the ance anywhere that is liable to ex- appliance.
en Installation and connection Remove the power cable from the Press down on the 4 cover caps. holder. 4.5 Connecting the appliance Remove the 4 sleeves. Connecting the water inlet hose Connect the water inlet hose. Put on the 4 cover caps. Connect the water inlet hose to a tap (26.4 mm = 3/4").
Installation and connection en Water outlet connection types 4.6 Aligning the appliance This information is intended to help In order to reduce noise and vibra- you to connect this appliance to the tion and to prevent the appliance water outlet. from moving, align the appliance cor- rectly.
en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.7 Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply with the local legal provisions and safety regulations, and should in-...
Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain pump → Page 32 Door Detergent drawer → Page 18...
en Familiarising yourself with your appliance 5.2 Detergent drawer Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡ Liquid starch ¡ Waterproofing agent Compartment I: ¡ Detergent for prewash ¡ Hygiene detergent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
first time en Start the first wash cycle or set the first time 6 Before using for the programme selector to Aus switch off the appliance. first time → "Basic operation", Page 27 Prepare the appliance for use. first time 6.1 Starting an empty wash- ing cycle Your appliance was inspected thor- oughly before leaving the factory.
en Display 7 Display The display shows the current settings, options or relevant information. display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time → "Buttons", Page 22 7,0 kg Recommended The maximum load capacity for the selec- load ted programme in kg.
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Display en display Designation More information End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 30 varioSpeed Short wash activated.
en Buttons 8 Buttons The selection of programme settings depends on the programme that is set. Button Selection More information Start / Nachlegen ¡ Start Start, cancel or pause the pro- (Start / Reload) gramme. ¡ Cancel ¡ Pause vario Speed ¡ Activate Activate or deactivate a shorter pro- gramme duration.
Programmes en 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Baumwolle Wash hard-wearing items made from cotton, linen (Cotton) or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate vario Speed.
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en Programmes Programme Description Max. load (kg) Baumwolle + Wash hard-wearing items made from cotton, linen Vorwäsche or blended fabrics. (Cotton + Pre- Programme with prewash for heavily soiled laundry. wash) Divide the detergent between the detergent drawer for the prewash and the main wash. → "Detergent drawer", Page 18 Programme setting: ¡...
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Programmes en Programme Description Max. load (kg) Schleudern / Spin and drain the water. – Abpumpen If you only want to drain the water, activate 0. The (Spin / Drain) laundry is not spun. Programme setting: Max. 1400 rpm Jeans / Dunkle Wash dark-coloured and colour-intense items made Wäsche from cotton or easy-care fabric, e.g.
– Brush sand out of all collars and scanning the QR code in the table of pockets contents or on www.siemens- – Close bed covers and cushion home.bsh-group.com . covers – Close all zips, Velcro fasteners, 11.1 Preparing the laundry...
¡ You can find further information in ▶ programme. the digital instruction manual by scanning the QR code in the table of contents or on www.siemens- 13.2 Setting a programme home.bsh-group.com . ¡ Observe the information on safety Turn the programme selector and → Page 4 and preventing material...
en operation Insert the measuring aid. 13.4 Loading laundry Note: To prevent creasing, take note of the maximum load for the → "Programmes", Page 23. Requirement: The laundry is pre- pared. → "Laundry", Page 26 Open the door. Make sure that the drum is empty. Place the laundry in the drum. Close the door.
operation en Open the appliance door. 13.8 Changing the activated Add or remove laundry. "Ready in" time Close the appliance door. If you have set and activated a Press Start / Nachlegen. "Ready in" time for a delayed pro- gramme start, you can change the 13.11 Cancelling the pro- "Ready in"...
Note: You can find further information ual water can evaporate. in the digital instruction manual by scanning the QR code in the table of contents or on www.siemens- home.bsh-group.com . 14 Childproof lock Secure your appliance against being operated unintentionally using the 16 Cleaning and servi-...
Cleaning and servicing en Pull out the insert upwards. 16.1 Cleaning the drum CAUTION Risk of injury! Permanently washing at low temper- atures and a lack of ventilation for the appliance may damage the drum and cause injury. Regularly run a programme for ▶...
en Cleaning and servicing Clean the opening for the deter- Slide a sufficiently large container gent drawer. under the opening. Push in the detergent drawer. Take the drain hose out of the holder. 16.3 Cleaning the drain pump Clean the drain pump in the event of faults, e.g.
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Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 32 hot. Since water may remain in the Do not touch the hot detergent ▶...
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en Cleaning and servicing Insert the pump cap. Ensure that the parts of the ‒ pump cap are correctly as- sembled. Screw the pump cap as far as it will go. 90° The handle on the pump cap must be in a vertical position. Insert and close the service flap.
Troubleshooting en 17 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Remove any unapproved extensions from the water ▶ hose. → "Connecting the appliance", Page 14 The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶...
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Troubleshooting en Fault Cause and troubleshooting lights up. Select a suitable programme for draining. ▶ → "Programmes", Page 23 flashes. Door is not closed. Close the door. Press Start / Nachlegen to start the programme. Laundry is caught in the door. Open the door again. Remove any trapped laundry.
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en Troubleshooting Fault Cause and troubleshooting The programme does Laundry is caught in the door. not start. Open the door again. Remove any trapped laundry. Close the door. Press Start / Nachlegen to start the programme. The door cannot – –– is activated. be opened.
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Troubleshooting en Fault Cause and troubleshooting The water is not drain- Immediate measure: Mix one tablespoon of fabric ▶ ing. softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
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en Troubleshooting Fault Cause and troubleshooting The programme dura- Foam detection system switches on a rinse cycle if tion changes during foam build-up is too high. the wash cycle. Not a fault – no action required. ▶ No water is visible in Water is below the visible area.
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Troubleshooting en Fault Cause and troubleshooting The spin programme Drain pipe or water outlet hose is blocked. does not start. Clean the drain pipe and the water outlet hose. ▶ Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are ▶...
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en Troubleshooting Fault Cause and troubleshooting Detergent or fabric Too much detergent/fabric softener in the detergent softener drips off the drawer. seal and collects on When dosing liquid detergent and fabric softener, ▶ the door or in the seal observe the marking in the detergent drawer and fold.
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Troubleshooting en Fault Cause and troubleshooting Water is leaking out at The water outlet hose is damaged. the water outlet hose. Replace the damaged water outlet hose. ▶ Water outlet hose is not connected correctly. Connect the water outlet hose correctly. ▶...
Note: You can find further information → "Before using for the first time", in the digital instruction manual by Page 19. scanning the QR code in the table of contents or on www.siemens- home.bsh-group.com . Turn off the tap. Empty the water inlet hose.
Customer Service en 18.4 Disposing of old appli- 19 Customer Service ance If you have any queries on use, are Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.
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en Customer Service Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly.
Consumption values en 20 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. Programme Load Pro-...
en Technical data EPREL product database. Please 21 Technical data then follow the instructions on searching for the model. The model identifier is made up of the charac- Appliance height 84,8 cm ters before the slash in the product Appliance width 59,8 cm number (E-Nr.) on the rating plate.
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Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001720755* 9001720755 (020228)