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Washing machine WA14LPH1GC User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
Futher information and explanations are available online: Table of contents 1 Safety ........... 4 6 Before using for the first time .. 19 1.1 General information.... 4 6.1 Starting an empty washing cycle ........ 19 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 7 Display ........ 20 1.4 Safe installation ......
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15 Intelligent dosing system .. 33 22 Customer Service.... 58 15.1 Starting the programme 22.1 Product number (E-Nr.) and with intelligent dosing sys- production number (FD).. 58 tem......... 33 23 Consumption values.... 59 15.2 Filling the dispensers .... 34 15.3 Dispenser contents .... 35 24 Technical data ...... 59 15.4 Basic dosage ......
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be re- placed by the manufacturer, the manufacturer's Customer Ser- vice or a similarly qualified person in order to prevent any risk.
en Preventing material damage If the water pressure is too high or 2 Preventing material too low, the appliance may not be able to operate properly. damage Ensure that the water pressure in ▶ the water supply system is at least ATTENTION! 100 kPa (1 bar) and max.
Environmental protection and saving energy en Reduce the washing temperature for 3 Environmental protec- lightly and normally soiled laundry. tion and saving energy a At lower temperatures, the appli- ance consumes less energy. For light to normal soiling, lower tem- 3.1 Disposing of packaging peratures than indicated on the care label are also sufficient.
en Installation and connection 3.3 Energy saving mode 4.2 Contents of package If you do not use the appliance for an After unpacking all parts, check for extended period, it automatically any damage in transit and complete- switches to energy-saving mode. ness of the delivery. Energy-saving mode ends when you ATTENTION! use the appliance again.
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Installation and connection en Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, Kitchen unit Only install the the appliance may tip over. appliance under- Always secure the feet of the appli- neath a continu- ▶...
en Installation and connection Unscrew and remove all the Put on the 4 cover caps. screws for the 4 transit bolts with a WAF 13 wrench. Push the 4 cover caps downwards. Remove the power cable from the holder. Note: To install the transport locks to transport the appliance, perform these steps again in the reverse or- Remove the 4 sleeves.
Installation and connection en Connect the water inlet hose to a Plastic pipe with Fix and secure tap (26.4 mm = 3/4"). rubber sleeve or the water outlet gully hose with an el- → Page 30. 4.6 Aligning the appliance In order to reduce noise and vibra- tion and to prevent the appliance from moving, align the appliance cor- Open the water tap carefully and...
en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.7 Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply with the local legal provisions and safety regulations, and should in-...
Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. 5.2 Detergent drawer Maintenance flap for the drain pump → Page 42 Note: Observe the manufacturer's in-...
en Familiarising yourself with your appliance Manual dosing compartment : Dispenser for fabric softener or liquid detergent : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes → Page 26 Programme selector...
first time en tivate the activated settings by re- Pour approx. 1 litre of water into peatedly pressing on the relevant the manual dosing compartment. buttons on the display. ATTENTION! Pressing on the display with force may cause damage. Do not apply heavy pressure on ▶...
en Display 7 Display The display shows the current settings, options or relevant information. Example: Display Display Designation More information 0:40 Programme dura- Expected programme duration or pro- tion/programme gramme time remaining in hours and time remaining minutes. 10 Programme end → "Buttons", Page 23 time 10.0...
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Display en Display Designation More information Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡ : High water consumption ¡...
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en Display Display Designation More information Voltage control Flashes: The automatic voltage control system system detects impermissible voltage drops. This will pause the programme. Note: The programme will continue when the voltage is permissible again. Voltage control Flashes: The programme has been system paused because of impermissible voltage drops.
Buttons en 8 Buttons The selection of programme settings depends on the programme that is set. Button Selection More information (Start/Pause) ¡ Start Start, cancel or pause the pro- gramme. ¡ Cancel ¡ Pause Speed ¡ Activate Activate or deactivate a shorter pro- gramme duration.
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en Buttons Button Selection More information (Remote Start) ¡ Activate → "Remote start", Page 37 ¡ Deactivate ¡ Open the Home Connect menu 3sec (Child- ¡ Activate → "Childproof lock", Page 33 lock) ¡ Deactivate Multiple selection → "Basic settings", Page 39 (Settings) (Prewash) ¡ Activate Activate or deactivate prewash, e.g.
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Buttons en Button Selection More information (Favorite) ¡ Saving Press the button for approx. 3 seconds to save your customised pro- ¡ Setting gram settings. → "Saving the programme settings", Page 31 If you briefly press the button, you can set customised program settings for your program.
en Programmes 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Cottons Wash hard-wearing items made from cotton, linen 10.0 or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate ...
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Programmes en Programme Description Max. load (kg) Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm Wool Hand- or machine-washable items that are made from wool or contain wool. To prevent the laundry from shrinking, the drum moves the items very gently with long pauses. Use a detergent that is suitable for wool.
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en Programmes Programme Description Max. load (kg) Automatic 40°C Wash hard-wearing items made from cotton, or syn- thetic or blended fabrics. The degree of soiling and the type of fabric are automatically detected. The washing process is ad- apted. Note: The temperature and spin speed cannot be adjusted in this programme and are set automatic- ally.
Programmes en Programme Description Max. load (kg) Super 15´/30´ Wash items made from cotton, or synthetic or blen- ded fabrics. Short programme for small items of lightly soiled laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate ...
en Accessories 10 Accessories Use original accessories. These have been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 58. Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx.
Detergents and care products en 13.2 Setting a programme 12 Detergents and care products Turn the programme selector and set the required programme. The manufacturer's instructions for → "Programmes", Page 26 use and dosage can be found on the If required, adjust the programme packaging. settings.
en operation Note: To overwrite the saved pro- Press ▶ gramme, repeat the steps above. a The drum rotates and load detec- tion takes place. This can take up 13.5 Loading laundry to 2 minutes, after which water enters the drum. Note: To prevent creasing, note the a The display shows the programme maximum load for the programmes.
Childproof lock en 13.10 Unloading the laundry 14.2 Deactivating the child- proof lock Open the door. Remove the laundry from the Requirement: To deactivate the drum. childproof lock, the appliance must be switched on. 13.11 Switching off the appli- Press and hold 3sec for ap- ▶...
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en Intelligent dosing system ¡ Pour detergent or fabric softener 15.2 Filling the dispensers into the compartment for manual If you want to use the intelligent dos- dosing. ing system or if the appliance dis- → "Adding detergent and care plays a notification during operation product", Page 32 of the appliance, fill the dispensers.
Home Connect en Pour liquid detergent and fab- To set , press i-Dos. ric softener into the relevant dis- a The display shows . pensers. To set , press i-Dos again. → "Detergent drawer", Page 17 To end the setting process, wait briefly.
en Home Connect The Home Connect app guides you 16.2 Setting up Home Con- through the entire login process. Fol- nect low the instructions in the Home Con- nect app to configure the settings. Requirements ¡ The Home Connect app has been Tips installed on your mobile device. ¡...
Home Connect en Activating remote start 16.4 Deactivating Wi-Fi on the appliance Requirements ¡ The appliance is connected to your Press and hold for at least home WiFi network. three seconds. ¡ The appliance is connected to the Set the programme to position 4. Home Connect app.
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en Home Connect Note: Please note that the Home Connect functions can only be utilised with the Home Connect app. Information on data protection can be retrieved in the Home Connect app.
Basic settings en 17 Basic settings You can configure the basic settings for your appliance to meet your needs. 17.1 Overview of the basic settings Basic setting Symbol Value Description End signal 0 (off) Set the volume of the signal at the 1 (quiet) end of the programme.
en Programme counter Leave the appliance to dry after 17.2 Changing the basic set- ▶ every operation with the door tings open, and leave the detergent drawer to dry. To call up the basic settings, press Run the programme Drum clean ▶ a The display shows the selected ba- without laundry and using washing sic setting and the current value.
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Cleaning and servicing en Remove the pump unit. Clean the pump unit with a damp cloth. Unclip the detergent drawer cover and remove it. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Empty the detergent drawer. Dry the detergent drawer, cover and pump unit and reinsert them.
en Cleaning and servicing Open and remove the service flap. Clean the housing of the detergent drawer in the appliance. Slide a sufficiently large container under the opening. Push in the detergent drawer. Take the drain hose out of the 19.3 Cleaning the drain pump holder.
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Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 42 hot. Since water may remain in the Do not touch the hot detergent ▶...
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en Cleaning and servicing Insert the pump cap. Insert and close the service flap. Ensure that the parts of the ‒ pump cap are correctly as- sembled. Before the next wash To prevent unused detergent from flowing straight into the outlet in the Screw the pump cap as far as it next wash, run a suitable programme will go.
Troubleshooting en 20 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -10" and/or First wait approx. 5 minutes until the drain process ends. To reset the error message, switch the appliance off. Switch the appliance back on. If the error message is displayed again, call cus- tomer service.
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en Troubleshooting Fault Cause and troubleshooting flashes. Door is not closed. Close the door. ▶ Laundry is caught in the door. Remove any trapped laundry. ▶ "E:30/-20" Detergent dosage is too high. If you dose manually, reduce the amount of deter- ▶...
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Troubleshooting en Fault Cause and troubleshooting The programme does Switch off the appliance. not start. Clean the pump unit. → "Cleaning the detergent drawer", Page 40 Switch the appliance on. If the display appears again after you clean the pump unit, call customer service. → "Customer Service", Page 58 Note: You can deactivate and manually dose the intel- ligent dosing system until the fault is rectified.
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en Troubleshooting Fault Cause and troubleshooting The water is not drain- Immediate measure: Mix one tablespoon of fabric ▶ ing. softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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Troubleshooting en Fault Cause and troubleshooting The programme dura- Note: When loading, where possible, place large and tion changes during small items of laundry together in the drum. Different the wash cycle. sized items of laundry distribute themselves better during the spin cycle. Foam detection system switches on a rinse cycle if foam build-up is too high.
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en Troubleshooting Fault Cause and troubleshooting High spin speed not A low spin speed is selected. reached. The next time you run a wash cycle, set a higher ▶ spin speed. is activated. Select the programmes that are suitable for the ▶...
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Troubleshooting en Fault Cause and troubleshooting Loud noises during Secure the appliance feet. ▶ the spin cycle. → "Aligning the appliance", Page 15 Transit bolts have not been removed. → "Removing the transit bolts", Page 13. ▶ Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 42 ▶...
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en Troubleshooting Fault Cause and troubleshooting The spin result is not Unbalance load detection system is using a reduced satisfactory. The laun- spin speed to eliminate an unbalance. dry is too wet/too Redistribute the laundry in the drum. ▶ damp. Note: Where possible, mix large and small items in the drum.
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Troubleshooting en Fault Cause and troubleshooting Insufficient cleaning. Detergent or care products have congealed in dis- pensers of the intelligent dosing system. Check whether the detergent used is suitable. → "Detergents and care products", Page 31 Drain the dispenser. → "Cleaning the detergent drawer", Page 40 Clean the dispenser.
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en Troubleshooting Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 40 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.
Transportation, storage and disposal en 20.1 Emergency release 21.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 42 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
en Customer Service 21.4 Disposing of old appli- 22 Customer Service ance Detailed information on the warranty Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website.
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Consumption values en 23 Consumption values The indicated consumption values are approximate. The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
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2.4 GHz band (2400–2483.5 MHz): A detailed RED Declaration of Con- Max. 100 mW formity can be found online at 5 GHz band (5150–5350 MHz + siemens-home.bsh-group.com 5470–5725 MHz): Max. 100 mW among the additional documents on the product page for your appliance. UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only.
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