Accessories
Enable electronic hookswitch control on your phone
If your administrator has enabled Admin settings on your Cisco IP Phone, you can enable or disable electronic
hookswitch control to connect with a Cisco Headset 560 Series base. Electronic hookswitch control is enabled
by default.
Note
Procedure
Step 1
On your phone, press Applications
Step 2
Navigate Admin settings > Aux port.
Step 3
Select Connect e-hook headset to enable electronic hookswitch control.
Cisco Headset 500 Series Customization
Change Call Behavior of On Dock or Off Dock
You can change the call behavior when you lift the headset from the base or when you put down the headset
on the base.
Procedure
Step 1
Press Applications
Step 2
Select Accessories and then your headset.
Step 3
Navigate Setup > End call on dock.
Step 4
Select On or Off to enable or disable the feature.
On (Default): The active call is ended when you set down the headset on the base.
Off: The active call is still ongoing when you set down the headset on the base.
Step 5
Navigate to Answer call on off-dock, and then select On or Off to enable or disable the feature.
On (Default): The incoming call is answered when you lift the headset from the base.
Off: The incoming call cannot be answered when you lift the headset from the base.
Enable Always On Mode
By default, the 560 Series headset and base initiates a DECT connection when there is a call or other audio
playback from the phone. Always On mode maintains the DECT audio connection between your Cisco Headset
560 Series and the base.
This feature is available on Cisco IP Phone Firmware Release 12.7(1) and later.
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Enable electronic hookswitch control on your phone
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Cisco IP Phone 7800 Series User Guide
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