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Chapter 6
Troubleshooting the VG248
Table 6-1
Hardware Errors and Warnings Explanation (continued)
System
Error
SCCP
Failed to update
real-time clock
SLIC
EDSP failure
warning received
SLIC
over-temperature
warning received
Troubleshooting Software Errors
Resolving Network and System Errors
OL-1209-02
Explanation
The on-board real-time
clock in the VG248 has
failed to set the time from
Cisco CallManager.
A transient fault has been
detected in the SLICs (the
hardware that drives the
analog telephony
interfaces).
The VG248 displays informational messages and errors on-screen or in the event
log (see the
"Working with the Event Log" section on page 6-22
accessing the event log), which indicate potential software problems, such as
misconfiguration, time-outs, unreachable servers, and so on.
The following sections provide details about resolving these errors:
•
Resolving Network and System Errors, page 6-5
Resolving Analog Errors, page 6-10
•
•
Resolving Cisco CallManager Errors, page 6-11
Table 6-2
describes errors and warnings that might appear on the VG248 either
on-screen or in the event log (see the
page 6-22
for details on accessing the event log), which are caused by a
misconfiguration or miscommunication with the network or system settings. Use
this information to resolve these errors.
Cisco VG248 Analog Phone Gateway Software Configuration Guide
Troubleshooting Software Errors
Action
Contact a Cisco technical
representative for assistance.
If these messages persist, contact a
Cisco technical representative for
assistance.
"Working with the Event Log" section on
for details on
6-5
- Quick Links:
- Accessing Configuration Options
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