Page 1 RS/6000 Enterprise Server Model H80 Eserver pSeries 660 Models 6H0 and 6H1 Service Guide SA38-0566-03...
Page 2 A reader’s comment form is provided at the back of this publication. If the form has been removed, address comments to Information Development, Department H6DS-905-6C006, 11501 Burnet Road, Austin, Texas 78758-3493. To send comments electronically, use this commercial internet address: aix6kpub@austin.ibm.com. Any information that you supply may be used without incurring any obligation to you.
Page 3: Table Of Contents
Contents Safety Notices . . xi Rack Safety Instructions . . xi Electrical Safety . xii Laser Safety Information . xiii Laser Compliance . . xiii Data Integrity and Verification . . xv About This Book . . xvii ISO 9000 . .
Page 4 Riser Card Memory Placement Rules . . 26 I/O Drawer Features . . 27 I/O Drawer Addressing . . 27 I/O Drawer and Power Supply LED Status. . 28 Message Hierarchy for Secondary I/O Drawer Operator Panel . . 29 Primary I/O Drawer Operator Panel Behavior During Power-On.
Page 5 Map 1524: The SPCN Error Codes Table Directed You Here and the Error Code is 1011 1C0x . . 109 MAP 1540: Minimum Configuration . . 113 Chapter 4. Checkpoints . . 137 IPL Flow . 137 Service Processor Checkpoints . .
Page 6 Call-In/Call-Out Setup Menu . . 391 Modem Configuration Menu . . 392 Serial Port Selection Menu . 393 Serial Port Speed Setup Menu . . 393 Telephone Number Setup Menu . . 394 Call-Out Policy Setup Menu . . 395 Customer Account Setup Menu .
Page 7 Chapter 9. Removal and Replacement Procedures . 427 Handling Static-Sensitive Devices . . 428 Powering Off and Powering On the System . . 429 Powering Off the System . . 429 Powering On the System . . 429 Powering Off and Powering On the System Using the Service Processor . .
Page 8 Fan Controller Card . . 461 Removal . 461 Replacement . . 461 CD-ROM Drive . . 462 Removal . 462 Replacement . . 462 Tape Drive . . 463 Removal . 463 Replacement . . 463 Diskette Drive . .
Page 9 Configuration File Selection . . 502 Examples for Using the Generic Sample Modem Configuration Files . 503 Customizing the Modem Configuration Files . . 504 IBM 7852-400 DIP Switch Settings . . 505 Xon/Xoff Modems . 505 Ring Detection . 506 Terminal Emulators .
Page 10 Service Guide...
Page 11: Safety Notices
Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: v xii v 89 v 427 v 455 A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal injury.
Page 12: Electrical Safety
Electrical Safety Observe the following safety instructions any time you are connecting or disconnecting devices attached to the workstation. DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.
Page 13: Laser Safety Information
CAUTION: All IBM laser modules are designed so that there is never any human access to laser radiation above a class 1 level during normal operation, user maintenance, or prescribed service conditions. Data processing environments can contain equipment transmitting on system links with laser modules that operate at greater than class 1 power levels.
Page 14 Service Guide...
Page 15: Data Integrity And Verification
Users should periodically check the IBM support websites for updated information and fixes applicable to the system and related software.
Page 16 Service Guide...
Page 17: About This Book
Online Publications RS/6000 and pSeries publications are available online. To access the online books, visit our Web site at: http://www.rs6000.ibm.com/resource/hardware_docs/ Related Publications The following publications are available: v The System Unit Safety Information , order number SA23-2652, contains translations of safety information used throughout this book.
Page 18: Trademarks
v The RS/6000 and Eserver pSeries Adapters, Devices, and Cable Information for Multiple Bus Systems , order number SA38-0516, contains information about adapters, external devices, and cabling. This manual is intended to supplement information found in the RS/6000 and Eserver pSeries Diagnostics Information for Multiple Bus Systems .
Page 19: Chapter 1. Reference Information
Chapter 1. Reference Information This chapter provides an overview of the system, including a logical description and a physical overview. Additional details pertaining to the system are also provided. These include: v Memory overview and placement v General description of the operator panel v Cabling rules v System location rules and descriptions v Powering on and off the system...
Page 20 v Minimum configuration is either one 600 MHz processor, which has 2 MB of L2 cache, or one 750 MHz processor, which has 8 MB of L2 cache. v Two or four 600 MHz processors, each with 4 MB of L2 cache. v Two or four 750 MHz processors, each with 8 MB of L2 cache.
Page 21: Data Flow With One-Way Processor
Data Flow with One-Way Processor Processor Card (1 way only) Memory Memory Controller Controller Bus 0 SMI BUS 0, 1 SMI BUS 2, 3 Memory Card Memory Card (1 only is optional) (1 only is optional) 256 MB - 16 GB 32-bit PCI Bus 0 PCI Host Bridge 10/100...
Page 22: Data Flow With Two- To Six-Way Processor
Data Flow with Two- to Six-Way Processor 2-Way System 6-Way System Memory Memory Bus 0 Controller Controller Bus 1 SMI BUS 0, 1 4-Way System Memory Cards Memory Cards SMI BUS 2, 3 (1 or 2) (1 or 2) 256 MB - 32 GB 32-bit PCI Bus 0 PCI Host Bridge 10/100...
Page 23: Console Strategy
After the required cables are installed, and the power cables are connected, the power button on the primary I/O drawer operator panel can be pushed to initialize the system. Progress indicators, also referred to as checkpoints , are visible on the primary I/O drawer operator panel display and the power LED on the primary I/O drawer stops blinking and stays on, indicating the system power is on.
Page 24: Power-On Self-Test
After a console has been selected, the console-selection sequence is only started at boot time if there is a change in the system configuration (as described above), or the contents of the system’s nonvolatile memory (NVRAM) are lost. Note: Moving an ASCII terminal from one serial port to another (from S1 to S2) cannot be detected by the firmware, so it does not constitute a configuration change.
Page 25: Key
1 Key The numeric 1 key, when pressed during POST, starts the System Management Services (SMS) interface. 5 Key The numeric 5 key, when pressed during POST, initiates a system boot in service mode using the default service mode boot list. This mode attempts to boot from the first device of each type found in the list.
Page 26: System Unit Locations
System Unit Locations The system consists of a minimum of two drawers in one rack: the CEC drawer and the primary I/O drawer. These two components are connected by cables that transmit data and control signals. An additional I/O drawer can be added if further expansion of the system is required.
Page 27: Cec Drawer Front View
CEC Drawer Front View Power-On LED Chapter 1. Reference Information...
Page 28: Cec Drawer Top View
CEC Drawer Top View Fan 8 U1.1-F8 Fan 7 U1.1-F7 Fan 2 U1.1-F2 Fan 1 U1.1-F1 Power Supply 1 with Power Supply 2 with Fan 5 U1.1-V1 Fan 6 U1.1-V2 or Cooling Unit Fan 9 U1.1-F9 Fan 4 U1.1-F4 Fan 3 U1.1-F3 Service Guide...
Page 29: Cec Drawer Rear View
CEC Drawer Rear View V/S COMM RIO 0 RIO 1 JTAG Fan 7 Fan 8 Chapter 1. Reference Information...
Page 30: Primary I/O Drawer Front View
Primary I/O Drawer Front View CD-ROM drive Operator panel Tape drive (optional) Primary I/O Drawer Top View Fan 2 U0.1-F2 Fan 1 U0.1-F1 Power Supply 1 with Power Supply 2 with Fan 5 U0.1-V1 Fan 6 U0.1-V2 or Cooling Unit Fan 9 U0.1-F9 Service Guide...
Page 31 Fan 4 U0.1-F4 Fan 3 U0.1-F3 Chapter 1. Reference Information...
Page 32: Primary I/O Drawer Rear View
Primary I/O Drawer Rear View Ethernet connector SCSI connector Debug Mouse connector Serial port 1 Serial port 2 J11 (SPCN 1 J14 (SPCN 3 connector) connector, reserved) V/S COMM JTAG connector Parallel port Keyboard connector Serial port 3 Serial port 4 J15 (SPCN 2 J16 (SPCN 4 connector)
Page 33: Primary I/O Drawer Front View With Covers Removed
Primary I/O Drawer Front View with Covers Removed Bay A - Diskette drive Bay B - CD-ROM drive Bay C - Operator panel 4 Bay D - Tape drive (optional) Power supply 2 Power supply LEDs Power supply 1 Chapter 1. Reference Information...
Page 34: Secondary I/O Drawer Front View
Secondary I/O Drawer Front View Optional media bay Operator panel Optional media bay Secondary I/O Drawer Top View Fan 2 U0.2-F2 Fan 1 U0.2-F1 Power Supply 1 with Power Supply 2 with Fan 5 U0.2-V1 Fan 6 U0.2-V2 or Cooling Unit Fan 9 U0.2-F9 Service Guide...
Page 35 Fan 4 U0.2-F4 Fan 3 U0.2-F3 Chapter 1. Reference Information...
Page 36: Secondary I/O Drawer Rear View
Secondary I/O Drawer Rear View RIO 1 connector RIO 0 connector SCSI connector J11 (SPCN 1 connector) J14 (SPCN 3 J16 (SPCN 2 connector) connector) J15 (SPCN 4 Hot-plug LED (one for connector) each adapter) Service Guide...
Page 37: Pci Board Locations
PCI Board Locations Chapter 1. Reference Information...
Page 38: System Board Locations
System Board Locations Power distribution board connector 2 Processor card connecter Memory riser card 1 connector Memory riser card 2 connector JTAG connector RIO 1 connector RIO 0 connector V/S COMM connector SPCN connector Service Guide...
Page 39: Memory Riser Card And Memory Dimm Locations
Memory Riser Card and Memory DIMM Locations Location Code Memory DIMMs U1.1-P1-M1.n Memory DIMMs on riser card 1 (n denotes DIMM number) U1.1-P1-M2.n Memory DIMMs on riser card 2 (n denotes DIMM number) U1.1-P1-M1.1 x2 Memory pair A (DIMMs 1 and 15) U1.1-P1-M1.1 x4 Memory quad A (DIMMs 1, 2, 15, 16) U1.1-P1-M1.3 x4...
Page 40: One-Way Processor Card Memory Dimm Locations
One-Way Processor Card Memory DIMM Locations Location Code Memory DIMMs U1.1-P1-C1-Mn Memory DIMMs on processor card (n denotes DIMM number) U1.1-P1-C1-M1 x2 Memory pair A (DIMMs 1 and 8) U1.1-P1-C1-M2 x2 Memory pair B (DIMMs 2 and 7) U1.1-P1-C1-M3 x2 Memory pair C (DIMMs 3 and 6) U1.1-P1-C1-M4 x2 Memory pair D (DIMMs 4 and 5)
Page 41: Primary I/O Drawer Operator Panel
Primary I/O Drawer Operator Panel Power on/off button Power on/off LED Operator panel display Reset button Service processor Disturbance or system reset button opening attention LED Note: The service processor reset button should only be activated as part of a service action and must therefore be activated very carefully.
Page 42: Secondary I/O Drawer Operator Panel
Secondary I/O Drawer Operator Panel Power present LED Disturbance or system attention LED Service Guide...
Page 43: Scsi Ids And Bay Locations
SCSI IDs and Bay Locations The following figure shows the SCSI IDs for media devices. The SCSI IDs for media devices installed at the factory are set using jumpers on the drives when they are installed. The SCSI IDs are set as shown in the following figure. Note: The SCSI IDs shown for media devices indicate how the IDs are set when the system is shipped from the factory.
Page 44: System Memory
System Memory Two slots are available for system memory riser cards. The system memory riser cards are located for easy access in the CEC drawer. (These slots are shown in “System Board Locations” on page 20.) Each memory riser card has 16 DIMM slots. Four sizes of DIMMs are available: 128 MB, 256 MB, 512 MB and 1 GB.
Page 45: I/O Drawer Features
I/O Drawer Features I/O drawers may have two redundant power supplies. One of these power supplies is capable of providing the necessary voltages and currents independently of the other. The left and right power supply output voltages are connected and monitored by the power distribution board contained in the 5 EIA-unit I/O drawer.
Page 46: I/O Drawer And Power Supply Led Status
I/O Drawer and Power Supply LED Status The following table summarizes the possible conditions of I/O drawer and power supply LEDs: Status of LED Operator Panel LED Right Power Supply Left Power Supply No power connected No power connected No power connected or system power or system power connected, not turned...
Page 47: Message Hierarchy For Secondary I/O Drawer Operator Panel
Message Hierarchy for Secondary I/O Drawer Operator Panel The messages that are displayed in the operator panel on secondary I/O drawers are arranged hierarchically, from highest priority to lowest priority. The message hierarchy is as follows: 1. 8-character error code This indicates a critical error;...
Page 48: Primary I/O Drawer Operator Panel Behavior During Power-On
Primary I/O Drawer Operator Panel Behavior During Power-On After Connecting AC Power Drawer State Power LED Drawer Operator Panel Display Standby Blinking slowly 8xxx checkpoints followed by System power On Blinking fast 9xxx checkpoints ending with E1FF Receive firmware command On solid Exxx checkpoints ending with E105...
Page 49: Secondary I/O Drawer Operator Panel Behavior During Power-On
Secondary I/O Drawer Operator Panel Behavior During Power-On After Connecting AC Power Drawer State Power LED Drawer Operator Panel Display Standby Display shows a temporary drawer ID Receive firmware command to On solid Message based on “Message power on Hierarchy for Secondary I/O Drawer Operator Panel”...
Page 50: Logical And Physical Locations
Logical and Physical Locations The system uses physical location codes in conjunction with AIX location codes to provide mapping of the failing field replaceable units (FRUs). The location codes are produced by the system unit’s firmware and the AIX operating system. Physical Location Codes Physical location codes provide a mapping of logical functions in a platform (or expansion sites for logical functions, such as connectors or ports) to their specific...
Page 51: Multiple Fru Callout Instructions
Multiple FRU Callout Instructions If an eight-digit error code appears in the operator panel display or in Chapter 5, “Error Code to FRU Index” on page 163, a location code for a failing part may also be specified. If the location code includes a blank space followed by a lowercase x followed by a number, this is an error code with multiple FRU callouts.
Page 52: Aix Location Codes
AIX Location Codes The basic formats of the AIX location codes are as follows: v For non-SCSI devices/drives: – AB-CD-EF-GH v For SCSI devices/drives: – AB-CD-EF-G,H For planars, cards, and non-SCSI devices, the location code is defined as follows: AB-CD-EF-GH | | | | | | | Device/FRU/Port ID | | Connector ID...
Page 53 For SCSI devices, the location code is defined as follows: AB-CD-EF-G,H | | | | | | | | | Logical Unit address of the SCSI Device | | | Control Unit Address of the SCSI Device | | Connector ID | devfunc Number, Adapter Number or Physical Location Bus Type or PCI Parent Bus Where:...
Page 54: Aix And Physical Location Code Reference Tables
AIX and Physical Location Code Reference Tables The following tables contain location codes that are used to identify functional units in the system. Each of the following tables shows the locations for a physical part of the system. FRU Name Location Code Physical Logical...
Page 55 FRU Name Location Code Physical Logical Location Connection Connection Code All memory DIMMs U1.1-P1-C1-M1 x8 00-00 Refer to on Processor Card “One-Way Processor Card Memory DIMM Locations” on page 22. Riser Card 1 U1.1-P1-M1.1 to 00-00 Refer to “Memory Memory DIMMs 1 - U1.1-P1-M1.16 Riser Card and Memory DIMM...
Page 56 FRU Name Location Code Physical Logical Location Connection Connection Code Memory quad A on U1.1-P1-M2.1 x4 00-00 Refer to “Memory riser card 2 Riser Card and Memory DIMM Locations” on page 21. Memory quad B on U1.1-P1-M2.3 x4 00-00 Refer to “Memory riser card 2 Riser Card and Memory DIMM...
Page 57 FRU Name Location Code Physical Logical Location Connection Connection Code Power Distribution U1.1-X1/V2 Card Connector 2 Fan Controller Card U1.1-X2 PDB connector J3 LED Card U1.1-L1 PDB connector J6 Power Supply 1 U1.1-V1 PDB connector J2 (w/Fan 5) Power Supply 2 U1.1-V2 PDB connector J1 (w/Fan 6)
Page 58 FRU Name Location Code Physical Logical Location Connection Connection Code Battery U0.1-P1-V3 Diskette Controller U0.1-P1/D1 01-D1 Diskette Drive U0.1-P1-D1 01-D1-00-00 I/O board Connector connector J28 Keyboard Controller U0.1-P1/K1 01-K1-00 Keyboard Connector U0.1-P1-K1 01-K1-00-00 Mouse Controller U0.1-P1-K11 O1-K1-01 Mouse U0.1-P1-O1 01-K1-01-00 V/S COMM U0.1-P1/Q1 Connector...
Page 59 FRU Name Location Code Physical Logical Location Connection Connection Code PCI Slot 3 Content U0.1-P1-I3 17-08 thru 17-0F or 18-xx or 19-xx PCI Slot 4 U0.1-P1/I4 10-5E PCI Slot 4 Content U0.1-P1-I4 1A-08 thru 1A-0F or 1B-xx or 1C-xx PCI Bus Controller 2 U0.1-P1 00-fff7f0a000 PCI to PCI Bridge 2 U0.1-P1...
Page 60 FRU Name Location Code Physical Logical Location Connection Connection Code PCI Slot 10 Content U0.1-P1-I10 31-08 thru 31-0F or 32-xx or 33-xx PCI Slot 11 (5V) U0.1-P1/I11 20-62 PCI Slot 11 Content U0.1-P1-I11 34-08 thru 34-0F or 35-xx or 36-xx PCI Slot 12 (5V) U0.1-P1/I12 20-63...
Page 61 FRU Name Location Code Physical Logical Location Connection Connection Code Power Distribution U0.1-X1/V2 Card Connector 2 Fan Controller Card U0.1-X2 PDB connector J3 Operator Panel U0.1-L1 I/O board connector J3 System VPD Module U0.1-L1-N1 Thermal Sensor U0.1-L1 (Ambient) Power Supply 1 U0.1-V1 PDB connector J2 (w/Fan 5)
Page 62 FRU Name Location Code Physical Logical Location Connection Connection Code RIO Port 1 U0.2-P1.1/Q2 Connector PCI Bus Controller 1 U0.2-P1 00-fff7e09000 PCI to PCI Bridge 1 U0.2-P1 50-58 50-5A 50-5C 50-5E PCI Slot 1 U0.2-P1/I1 50-58 PCI Slot 1 Content U0.2-P1-I1 51-08 thru 51-0F or...
Page 63 FRU Name Location Code Physical Logical Location Connection Connection Code PCI Slot 7 Content U0.2-P1-I7 67-08 thru 67-0F or 68-xx or 69-xx PCI Slot 8 U0.2-P1/I8 60-5C PCI Slot 8 Content U0.2-P1-I8 6A-08 thru 6A-0F or 6B-xx or 6C-xx PCI Slot 9 U0.2-P1/I9 60-5E PCI Slot 9 Content...
Page 64 FRU Name Location Code Physical Logical Location Connection Connection Code Thermal Sensor U0.2-P1 (Left) Power Distribution U0.2-X1 Board Power Distribution U0.2-X1/V1 Board Connector 1 Power Distribution U0.2-X1/V2 Board Connector 2 Fan Controller Card U0.2-X2 PDB connector J3 Operator Panel U0.2-L1 I/O board connector J3 I/O Drawer VPD...
Page 65 FRU Name Location Code Physical Logical Location Connection Connection Code Media Device (Bay U0. x -P1- AB-CD-00-15,0 Bus ID 15 I y -Z z -A i A1 or A2) When Where AB-CD connected to PCI identifies the adapter in slot adapter’s slot U0.
Page 66: Cabling The Cec Drawer, Primary I/O Drawer, And Secondary I/O Drawer
Cabling the CEC Drawer, Primary I/O Drawer, and Secondary I/O Drawer The minimum system consists of two drawers. The CEC drawer contains the system processors, memory and supporting hardware. The primary I/O drawer contains PCI adapters, operator panel, disk drives, and media drives. The Model H80 and Models 6H0 and 6H1 must have one primary I/O drawer, which contains the service processor for the system.
Page 67: Connecting Rio And Spcn Cables
Connecting RIO and SPCN Cables The RIO and SPCN cables provide two functions in the system: remote data bus connection and power control. The following basic rules must be followed when connecting these two types of cables: v The I/O drawers must be connected in a loop fashion for both the RIO cables and the SPCN cables.
Page 68 RIO Cabling The following rules apply to RIO cable connections: v I/O drawers 0 and 1 are connected using the first RIO loop, which uses RIO ports 0 and 1 on the CEC drawer. v The primary I/O drawer must be installed and connected to RIO port 0 of the CEC drawer.
Page 69 CEC Drawer Attached to Two I/O Drawers Chapter 1. Reference Information...
Page 70 SPCN Cabling The following figures provide cabling examples for all valid cabling configurations. Match your configuration to the correct figure and connect your SPCN cables as shown. CEC Drawer Attached to One I/O Drawer Drawer J TAG V/S COMM Primary I/O Drawer V/S COMM J TAG Note: The V/S COMM cable includes SPCN signals in addition to other signals.
Page 71 CEC Drawer Attached to Two I/O Drawers Chapter 1. Reference Information...
Page 72: System Cable Diagrams
System Cable Diagrams The following diagrams show the system cable connections. CEC Drawer Cable Diagram Service Guide...
Page 73: Primary I/O Drawer Cable Diagram
Primary I/O Drawer Cable Diagram Diskette CD-ROM PCI Board Optional 3.3 V Media Term DASD 1 Misc. Media Power Power DASD 2 3.3 V Ground Term DASD Power Op Panel Base SPCN Fan 3 Fan 4 Power Distribution Power Fan 6 Diskette Board Supply 2 or...
Page 74: Secondary I/O Drawer Cable Diagram
Secondary I/O Drawer Cable Diagram Service Guide...
Page 75: Dc Power Cable Routings
DC Power Cable Routings Chapter 1. Reference Information...
Page 76: Specifications
Specifications This section contains specifications for the system. Individual sections are provided for CEC drawer, rack, and the I/O drawer specifications. CEC Drawer The mechanical packaging, cooling, power supply, and environmental requirements for the CEC drawer are shown in the following table: Dimensions Height 218 mm 8.58 in.
Page 77 Noise Emissions³ Operating Idle With H80 and Primary I/O Drawer 6.2 bels 6.2 bels <L > 48 dBA 48 dBA Impulsive or prominent discrete tones Install/Air Flow Clearance Maintenance of proper service clearances should allow proper air flow. Service Clearance (See service clearances for the 7014 T00 Rack) 1.
Page 78: 7014 Model T00 And T42 Rack
7014 Model T00 and T42 Rack The mechanical packaging, cooling, power supply, and environmental requirements for the rack are shown in the following table: Dimensions Height 1804 mm 71.0 in. Capacity 36 EIA Units With PDP - DC 1926 mm 75.8 in. only Width without 623 mm 24.5 in.
Page 79 Configuration dependent, base rack weight plus the weight of the drawers mounted in the rack. The rack can support up to a maximum weight of 35 lbs/EIA (Unit). 2. The total rack power should be derived from the sum of the power used by the drawers in the rack.
Page 80: I/O Drawer
I/O Drawer The mechanical packaging, cooling, power supply, and environmental requirements for the I/O drawer are shown in the following table: Dimensions Height 218.0 mm 8.6 in. Width 445.0 mm 17.5 in. Depth 820.0 mm 32.3 in. Weight Minimum configuration 41 kg 90 lbs.
Page 81 1. See “Noise Emission Notes” on page 64 for definitions of noise emissions positions. 2. Noise emissions data are based on the following configuration: the drawer is mounted in a T00 Rack and a power distribution unit. 3. Inrush currents occur only at initial application of power, no inrush occurs during normal power off-on cycle.
Page 82: Noise Emission Notes
Noise Emission Notes 1. L is the declared (upper limit) sound power emission level for a production series of machines. 2. L is the mean value of the A-weighted sound pressure emission levels at the operator position (if any) for a production series of machines. 3.
Page 83: System Service Clearances
System Service Clearances The amount of space needed by the units during service is indicated by the dotted line in the following figure. For multiple racks placed side by side, the left and right clearances apply only to the leftmost and rightmost rack. Rack Configuration Note: Rack units are large and heavy and are not easily moved.
Page 84: Power Cables
Power Cables To avoid electrical shock, a power cable with a grounded attachment plug is provided. Use only properly grounded outlets. Power cables used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA). These power cords consist of the following: v Electrical cables, Type SVT or SJT v Attachment plugs complying with National Electrical Manufacturers Association...
Page 85: Service Inspection Guide
Service Inspection Guide Perform a service inspection on the system when: v The system is inspected for a maintenance agreement. v Service is requested and service has not recently been performed. v An alterations and attachments review is performed. v Changes have been made to the equipment that may affect its safe operation. v External devices with their own power cables have those cables attached.
Page 86 Service Guide...
Page 87: Chapter 2. Diagnostics Overview
Chapter 2. Diagnostics Overview Model H80 and Models 6H0 and 6H1 systems use an integrated set of software diagnostic procedures to facilitate isolation of failing components and system maintenance. This book, along with the RS/6000 and Eserver pSeries Diagnostics Information for Multiple Bus Systems , are the basis of the diagnostic procedures for Model H80 and Models 6H0 and 6H1 systems.
Page 88: Checkpoints
The Power MAP deals with isolation of components to diagnose a power problem. The nature of power problems can be related to powering on and down the system, or power failures that can occur after power is turned on. The Minimum Configuration MAP is used to locate defective components not found by normal diagnostics or error-isolation methods.
Page 89: Fru Isolation
Note: Certain checkpoints may remain in the display for long periods of time. A spinning cursor is visible in the upper-right corner of the display during these periods to indicate that system activity is continuing. Error Codes If a fault is detected, an 8-digit error code is displayed in the operator panel display.
Page 90: Using The Service Processor And Electronic Service Agent Features
Using the Service Processor and Electronic Service Agent Features The service processor and Electronic Service Agent features protect users against unnecessary system downtime by advising support personnel (both internal and external) of any unexpected changes in the system environment. In combination, the two features provide a flexible solution to automated system maintenance.
Page 91: Electronic Service Agent
Unlike the Electronic Service Agent, the service processor cannot be configured in a client/server environment where one system can be used to manage all dial-out functions for a set of systems. Prior to installing the Electronic Service Agent feature, ensure that you have the latest level of system firmware.
Page 92 Service Guide...
Page 93: Chapter 3. Maintenance Analysis Procedures (Maps)
Chapter 3. Maintenance Analysis Procedures (MAPs) This chapter contains maintenance analysis procedures (MAPs) for the system. Entry MAP Use the following table to determine your starting point. When possible, run online diagnostics in service mode. Online diagnostics perform additional functions, compared to standalone diagnostics.
Page 94: Quick Entry Map
Symptom Starting Point The system stops and a 4-digit number Go to the Fast Path MAP in the Diagnostics beginning with 0 or 2 is displayed in the Information for Multiple Bus Systems . operator panel display. All other symptoms. Go to “Quick Entry MAP”.
Page 95 Symptom Action Service Actions You have parts to exchange or a corrective 1. Go to the Removal and Replacement action to perform. Procedures . 2. Go to the Repair Checkout Procedure in the Diagnostics Information for Multiple Bus Systems . You need to verify that a part exchange or Go to the Repair Checkout Procedure in the corrective action corrected the problem.
Page 96 Symptom Action You have an 8-digit error code in the form 10n1 The failing drawer is drawer n . Look for the xxxx and n is greater than the number of I/O drawer with the same value of n in its operator panel, either in the form *0n or U0n.
Page 97 Symptom Action You have an 8-digit error code of the form 10n1 Shut down the system and remove all but one xxxx and two or more drawers have the same of the drawers with duplicate drawer numbers. drawer number. Refer to the steps in “MAP 1540: Minimum Configuration”...
Page 98 Symptom Action The system stops and a 4-digit checkpoint that If the number displayed begins with the characters ″8″, ″9″, ″A″, or ″B″, then go to does not begin with 0 or 2 displayed in the operator panel display or on the console. “Service Processor Checkpoints”...
Page 99 Symptom Action The power on/off LED on an I/O drawer Go to “MAP 1520: Power” on page 89. operator panel does not come on or stay on. (both the I/O drawer operator panel power-on/off LED and the I/O drawer power supply LEDs do not come on or stay on).
Page 100 Symptom Action The system does not respond to the password 1. If the password is being entered, or the being entered or the system login prompt is service mode boot is being initiated, on a displayed when booting in service mode. keyboard attached to the system, then the keyboard or its controller may be faulty.
Page 101 Symptom Action The System Management Services menu is The device or media you are attempting to boot displayed. from may be faulty. 1. Check the SMS error log for any errors. To check the error log: v Choose error log v If an error is logged, check the time stamp.
Page 102: Map 1020: Problem Determination
MAP 1020: Problem Determination Use this MAP to get an error code if you were not provided one by the customer or you are unable to load diagnostics. If you are able to load the diagnostics, go to MAP 0020 in the Diagnostics Information for Multiple Bus Systems .
Page 103 Step 1020-1 The following steps analyze a failure to load the diagnostic programs. Note: Be prepared to answer questions regarding the operator panel display and to perform certain actions based on displayed POST indicators. Please be observant of these conditions. 1.
Page 104 Symptom Action The system stopped and a code is displayed on Go to the “Entry MAP” on page 75. the operator panel. The system stops with a prompt to enter a Enter the password. You are not allowed to password. continue until a correct password has been entered.
Page 105 Step 1020-2 There is a problem with the keyboard. Find the type of keyboard you are using in the following table; then follow the instructions given in the Action column. Keyboard Type Action Type 101 keyboard (U.S.). Identify by the size Record error code M0KB D001;...
Page 106 Step 1020-4 1. Turn off, then turn on the system unit. 2. When the keyboard indicator (the word keyboard) is displayed, press the 1 key on the system console. 3. When the System Management Services menus appear, check the error log for any errors.
Page 107: Map 1520: Power
MAP 1520: Power This procedure is used to locate power problems in the CEC drawer, I/O drawers, or rack(s). If a problem is detected, this procedure helps you isolate the problem to a failing unit. Observe the following safety notices during service procedures. DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system.
Page 108 Find the symptom in the following table; then follow the instructions given in the Action column. Symptom Action Power Problems The primary I/O drawer does not become powered on, no Go to “Map 1521: Cannot Power On The Primary I/O OK prompt.
Page 109: Map 1521: Cannot Power On The Primary I/O Drawer, Operator Panel Does Not Show Ok Prompt
Map 1521: Cannot Power On The Primary I/O Drawer, Operator Panel Does Not Show OK Prompt Step 1521-1 Attempt to power on the primary I/O drawer (see “Powering Off and Powering On the System” on page 429) Does the primary I/O drawer power on? Go to “Step 1521-2”.
Page 110 Step 1521-5 Is there a power supply with a flashing LED? Go to “Step 1521-7”. Go to “Step 1521-6”. Step 1521-6 Are both I/O drawer power supply LEDs flashing? Replace the power supply with the flashing LED. This ends the procedure. Go to ″Map 0410: Repair Checkout″ in the Diagnostics Information for Multiple Bus Systems Check internal drawer cabling from power distribution card to primary I/O backplane.
Page 111 Step 1521-9 Are all the ac power cables seated firmly and connected correctly from the rack power distribution unit(s) to the rack drawers? Fix the connection. This ends the procedure. Go to ″Map 0410: Repair Checkout″ in the Diagnostics Information for Multiple Bus Systems . Go to “Step 1521-10”.
Page 112 Step 1521-12 Reconnect the ac power cable(s) to the power distribution unit. Note: Read the Danger and Caution notices under “Safety Notices” on page xi before continuing with this procedure. Perform the following: 1. Disconnect the ac power cable from each power supply of the primary I/O drawer. 2.
Page 113 Step 1521-13 Check internal drawer cabling from power distribution card to primary I/O backplane. See “Primary I/O Drawer Internal Cables” on page 483 in Chapter 10. Replace the following in the primary I/O drawer, one at a time, disconnecting the ac power cable to each power supply before replacement and reconnecting the ac power cable to each supply after replacement: v Primary I/O drawer operator panel...
Page 114 Step 1521-16 Note: Read the Danger and Caution notices under “Safety Notices” on page xi before continuing with this procedure. Perform the following: 1. Disconnect the mainline ac power cable from the customer’s ac power outlet. 2. Use a multimeter to measure the ac voltage at the customer’s ac power outlet. Is the ac voltage from 200 V ac to 240 V ac? Inform the customer that the ac voltage at the power outlet is not correct.
Page 115: Map 1522: Cannot Power On The Cec Drawer
Map 1522: Cannot Power On The CEC Drawer Step 1522-1 Attempt to power on the CEC drawer (see “Powering Off and Powering On the System” on page 429) Does the CEC drawer power on? Go to “Step 1522-2”. This ends the procedure. Go to ″Map 0410: Repair Checkout″ in the Diagnostics Information for Multiple Bus Systems .
Page 116 Step 1522-4 Use the information in the “I/O Drawer and Power Supply LED Status” on page 28 to answer the following question. Note: This table also applies to the CEC drawer LEDs. Is the power supply LED blinking quickly? Check the SPCN cabling. Replace the CEC drawer power supply.
Page 117 Step 1522-7 Are all circuit breakers reset at the rack power distribution unit(s)? Reset the circuit breaker.. This ends the procedure. Go to ″Map 0410: Repair Checkout″ in the Diagnostics Information for Multiple Bus Systems . Go to “Step 1522-8”. Step 1522-8 Are all the cables seated firmly and correctly connected between the primary I/O drawer, secondary I/O drawers and CEC drawer?
Page 118 Step 1522-11 Note: Read the Danger and Caution notices under “Safety Notices” on page xi before continuing with this procedure. Perform the following: 1. Disconnect the ac power cable(s) from the power distribution unit that supplies power to the CEC drawer. 2.
Page 119 Step 1522-13 Disconnect the ac power cable to each power supply of the CEC drawer and remove the following from the CEC drawer: 1. CEC processor card 2. CEC memory card(s) Reconnect the ac power cables to each power supply of the CEC drawer and attempt to power on the CEC.
Page 120 Step 1522-16 Disconnect the ac power cable from the power supply. Then replace the CEC backplane. After replacing, reconnect the ac power cable to the power supply. Does the CEC power on? Go to “Step 1522-17”. Reinsert the cards removed in “Step 1522-13” on page 101. This ends the procedure.
Page 121 Step 1522-19 Note: Read the Danger and Caution notices under “Safety Notices” on page xi before continuing with this procedure. Perform the following: 1. Disconnect the mainline ac power cable from the power distribution unit that supplies power to the CEC drawer. 2.
Page 122: Map 1523: Cannot Power On The Secondary I/O Drawer, Operator Panel Power Present Led Does Not Come On
Map 1523: Cannot Power On The Secondary I/O Drawer, Operator Panel Power Present LED Does Not Come On Step 1523-1 Attempt to power on the secondary I/O drawer (see “Powering Off and Powering On the System” on page 429.) Does the secondary I/O drawer power on? Go to “Step 1523-2”.
Page 123 Step 1523-4 Use the information in the “I/O Drawer and Power Supply LED Status” on page 28 to answer the following question. Is the power supply LED blinking quickly? Check the SPCN cabling. Check internal drawer cabling from power distribution card to primary I/O backplane.
Page 124 Step 1523-7 Are all circuit breakers reset at the rack power distribution unit(s)? Reset the tripped circuit breaker. This ends the procedure. Go to ″Map 0410: Repair Checkout″ in the Diagnostics Information for Multiple Bus Systems . Go to “Step 1523-8”. Step 1523-8 Are all the cables seated firmly and correctly connected between the primary I/O drawer, secondary I/O drawers and CEC drawer?
Page 125 Step 1523-11 Note: Read the Danger and Caution notices under “Safety Notices” on page xi before continuing with this procedure. Perform the following: 1. Disconnect the ac power cable(s) from the power distribution unit that supplies power to the secondary I/O drawer. 2.
Page 126 Step 1523-13 Check internal drawer cabling from power distribution card to primary I/O backplane. See “Primary I/O Drawer Internal Cables” on page 483 in Chapter 10. Disconnect the ac power cable from each power supply. Then replace the following components in the secondary I/O drawer, one at a time, in the sequence listed. After replacing, reconnect the ac power cable to each power supply.
Page 127: Map 1524: The Spcn Error Codes Table Directed You Here And The Error Code Is 1011 1C0X
Step 1523-16 Note: Read the Danger and Caution notices under “Safety Notices” on page xi before continuing with this procedure. Perform the following: 1. Disconnect the mainline ac power cable from the customer’s ac power outlet. 2. Use a multimeter to measure the ac voltage at the customer’s ac power outlet. Is the ac voltage from 200 V ac to 240 V ac? Inform the customer that the ac voltage at the power outlet is not correct.
Page 128 Step 1524-2 1. Turn off the power. 2. Disconnect the ac power cables (dc power cables in a dc-powered system) from the CEC drawer. 3. Remove CEC power supply 2 (if present) or cooling unit. 4. Reconnect the ac power cable (dc power cable in a dc-powered system) to the CEC power supply 1.
Page 129 This ends the procedure. Go to ″MAP 410: Repair Checkout″ in the RS/6000 and Eserver pSeries Diagnostics Information for Multiple Bus Systems . Go to “Step 1524-5”. Step 1524-5 1. Turn off the power. 2. Reinstall CEC power supply 1 if it was removed in “Step 1524-4” on page 110 or replace the original CEC power supply 1, if it was replaced with a new one in “Step 1524-4”...
Page 130 4. Reconnect the ac power cables (dc power cables in a dc-powered system) to the CEC drawer. 5. Turn on the power. Is the error code 1011 1C0x displayed? Go to “Step 1524-8”. The last card you installed is defective. Replace the last card you installed.This ends the procedure.
Page 131: Map 1540: Minimum Configuration
MAP 1540: Minimum Configuration This MAP is used to locate defective FRUs not found by normal diagnostics. For this procedure, diagnostics are run on a minimally configured system. If a failure is detected on the minimally configured system, the remaining FRUs are exchanged one at a time until the failing FRU is identified.
Page 132 Step 1540-1 1. Ensure that the diagnostics and the operating system are shut down. 2. Turn off the power. 3. Select slow boot mode (select disable fast boot) on the system power control menu from the service processor main menu. 4.
Page 133 Use the following table to locate, if possible, the error code that sent you to minimum configuration: Note: x = indicates any character (6 to F) associated with this code. First Four Characters Second Four Characters 406x 0009 00A1 00A3 00A6 00A7 ______________...
Page 134 Use the following table to locate, if possible, the checkpoint that sent you to minimum configuration: Checkpoint Checkpoint Checkpoint 91FF 94B2 9503 9380 94BB 9504 94B0 9501 9505 94B1 9502 9506 Did you find the error code or checkpoint that sent you here in the above tables or did the action that sent you to MAP 1540 explicitly tell you to run the CEC Drawer Minimum Configuration? Go to “Step 1540-13”...
Page 135 Step 1540-5 1. Turn off the power. 2. Disconnect the ac power cable(s) from the front of the CEC drawer. 3. If the system has a one-way processor card with memory DIMMs installed, record the DIMM locations and remove all the memory DIMMs except the ones in slots 1 and 8–pair A.
Page 136 Step 1540-6 1. Turn off the power. 2. Disconnect the ac power cable from the CEC drawer. 3. Replace the items in the following list, ONE at a time. a. Memory DIMMs quad A on memory riser card 1, if present, with new or previously removed DIMMs b.
Page 137 Step 1540-8 1. Turn off the power. 2. Disconnect the ac power cable from the CEC drawer. 3. Reinsert the cards in the following list one at a time. Continue to reinsert cards in the list until you have reinserted all the cards in the list. a.
Page 138 Step 1540-9 Have all the cards in the list in “Step 1540-8” on page 119 been replaced with new or original cards? Go to “Step 1540-8” on page 119. Go to “Step 1540-10”. Step 1540-10 The system stopped with the Please define system console prompt appearing on the system console.
Page 139 Step 1540-11 You were directed here because the defect seems to be related to the I/O system. Select fast boot mode (select enable fast boot) on the system power control menu from the service processor main menu. Look at the rear of the CEC drawer and locate the RIO cable connected to port 1. Refer to “CEC Drawer Rear View”...
Page 140 9. Use the Display Configuration and Resource List to list all attached devices and adapters (refer to the Diagnostics Information for Multiple Bus Systems if necessary). 10. Check that all attached devices and adapters are listed. Did the Please define the System Console screen display and are all attached devices and adapters listed? Go to “Step 1540-13”...
Page 141 Step 1540-14 The primary I/O drawer is the only remaining I/O drawer connected to the CEC drawer. 1. Turn on the power to boot standalone diagnostics from CD. 2. If the Please Define System Console screen is displayed, follow directions to select the system console.
Page 142 Step 1540-15 Perform the following to deconfigure the primary I/O drawer: 1. Turn off the power. 2. If you have not already done so, reset the service processor settings with the instructions in step 6 on page 113. Then return here and continue. 3.
Page 143 Step 1540-18 1. If it is not already off, turn power off. 2. Remove all adapters from slots 1, 2, 3, and 4 that are not attached to the boot device. 3. Label and record the location of any cables attached to the adapters. 4.
Page 144 Step 1540-20 1. If it is not already off, turn off the power. 2. Remove all adapters from slots 10, 11, 12, 13, and 14 that are not attached to the boot device. 3. Label and record the location of any cables attached to the adapters. 4.
Page 145 Step 1540-21 The problem is with one of the adapter cards or devices that was removed or disconnected from the primary I/O drawer. 1. Turn off the power. 2. Reinstall one adapter or device that was removed. Use the original adapter cards in their original slots when reinstalling adapters.
Page 146 Step 1540-22 Replace the adapter or device you just installed with a new adapter or device and retry the boot to standalone diagnostics from CD. 1. If the Please Define System Console screen is displayed, follow directions to select the system console. 2.
Page 147 Step 1540-23 1. Turn off the power. 2. Disconnect the I/O drawer AC power cables. 3. Replace the parts in the list below one at a time. a. Primary I/O drawer backplane b. Boot device c. RIO adapter card d. Power supply and redundant power supply (if present) e.
Page 148 Step 1540-24 1. Turn off the power. 2. The item just replaced fixed the problem. 3. If a display adapter with keyboard and mouse were used, reinstall the display adapter card, keyboard, and mouse. 4. Reconnect the diskette drive cable to the primary I/O drawer backplane. 5.
Page 149 Step 1540-26 Connect ac power to the secondary I/O drawer. Step 1540-27 Are there any adapters in slots 1, 2, 3, or 4? Go to “Step 1540-28”. Go to “Step 1540-30” on page 132. Step 1540-28 Are there any adapters in slots 5, 6, 7, 8 or 9? Go to “Step 1540-29”.
Page 150 Step 1540-30 1. If it is not already off, turn off the power. 2. Remove all adapters from slots 1, 2, 3, and 4 that are not attached to the boot device. 3. Label and record the location of any cables attached to the adapters. 4.
Page 151 Step 1540-32 1. If it is not already off, turn off the power. 2. Remove all adapters from slots 10, 11, 12, 13, and 14 that are not attached to the boot device. 3. Label and record the location of any cables attached to the adapters. 4.
Page 152 Step 1540-34 Replace the adapter or device that is causing the Please Define System Console screen to not be displayed or all attached devices and adapters to not be listed with a new adapter. 1. Turn on power and boot standalone diagnostics from CD. 2.
Page 153 Step 1540-35 1. Turn off the power. 2. Disconnect the I/O drawer AC power cables. 3. Replace the remaining parts (listed below) in this drawer, one at a time. a. Secondary I/O drawer backplane b. RIO adapter card c. Secondary drawer I/O operator panel d.
Page 154 Step 1540-37 The primary I/O Drawer is the only I/O Drawer that was connected to the CEC drawer. Perform the following steps to isolate a faulty RIO cable: Note: Before continuing, check the cabling from the CEC drawer to I/O Drawer(s) to ensure that the system is cabled correctly.
Page 155: Chapter 4. Checkpoints
Chapter 4. Checkpoints Checkpoints display on the primary I/O drawer operator panel while the system is powering on and going through the initial program load (IPL). This chapter explains the IPL flow of the system and provides a table that lists checkpoints that you might see in the primary I/O drawer operator panel.
Page 156 The following table outlines the IPL phases from power-on to the AIX login prompt, matching the phases to corresponding operator-panel checkpoints for a typical system boot. Also listed are the approximate boot times for each phase, along with their dependencies for each phase. Note: The table below lists the major checkpoints only.
Page 157 Checkpoints enable users and service personnel to know what the server is doing, with some detail, as it initializes. These checkpoints are not intended to be error indicators, but in some cases a server could hang at one of the checkpoints without displaying an 8-character error code.
Page 158: Service Processor Checkpoints
Service Processor Checkpoints Service processor checkpoints are in the range 8xxx to Bxxx. OK in the primary I/O drawer’s operator panel indicates successful service processor testing and initialization. Firmware checkpoints are listed in “Firmware Checkpoints” on page 147. Note: A spinning (or twirling) slash will be shown in the upper right corner of the operator panel display while some checkpoints are being displayed.
Page 159 Table 1. Service Processor Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU 81xx Load code into DRAM from VDASD See note 1 on page 144 (where xx = number of loads) 81FE Load service processor operating See note 1 on page 144 system 81FF Start service processor operating...
Page 160 Table 1. Service Processor Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU 9081 Start SC VPD data collection See note 1 on page 144 9082 I2C/SPCN VPD data collection See note 1 on page 144 9083 End SC VPD data collection See note 1 on page 144 9084 End I2C VPD data collection...
Page 161 Table 1. Service Processor Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU 9184 Firmware image being loaded into 1. Remove, then reapply power to service processor’s control storage the system. If the service during firmware update. processor enters recovery mode, (indicated by A1FD 0000 in the display), attempt to update the firmware again in recovery mode.
Page 162 Table 1. Service Processor Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU A809 Flash erase start See note 1 A80A Flash erase end See note 1 A80B Reserved; not used See note 1 A80C Reserved; not used See note 1 A80D Reserved;...
Page 163 c. If the same hang occurs with the new diskettes, replace the following FRUs one at a time in this order: 1) Diskette drive 2) I/O backplane in the primary I/O drawer d. If this procedure does not fix the problem, call service support. Chapter 4.
Page 164 4. The service processor was unable to configure the modem(s) attached to the serial port(s). Do the following: a. Check the modem, modem cable, and serial port for loose or unconnected cables. Reset the service processor using the pinhole reset switch on the primary I/O drawer operator panel.
Page 165: Firmware Checkpoints
Firmware Checkpoints Firmware uses checkpoints (progress codes) in the range of Exxx to EFFF. These checkpoints occur during system startup and can be useful in diagnosing certain problems. Service processor checkpoints are listed in “Service Processor Checkpoints” on page 140. If you replace FRUs and the problem is still not corrected, go to “MAP 1540: Minimum Configuration”...
Page 166 Table 2. Firmware Checkpoints Checkpoint Description Action/ Possible Failing FRU E100 Reserved See the note on 139. E101 Create RTAS node See the note on page 139. E102 Load/Init RTAS See the note on page 139. E105 Transfer control to Operating See “Boot Problems and Concerns”...
Page 167 Table 2. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E152 Probing for adapter FCODE, Follow the repair action listed for evaluate if present checkpoint E151. E153 End adapter FCODE, See the note on page 139. probe/evaluate E154 Create PCI bridge node Follow the repair action listed for checkpoint E151.
Page 168 Table 2. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E174 Establishing host connection If the system is not connected to an active network or if the target server is inaccessible (this can also result from incorrect IP parameters being supplied), the system will still attempt to boot.
Page 169 Table 2. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E193 Initialize Super I/O See the note on page 139. E196 Probe ISA bus See the note on page 139. E199 Reboot after flash Try to boot system a second time. If this does not work, replace the primary I/O backplane.
Page 170 Table 2. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E1DC Dynamic console selection. If a console is attached but nothing is displayed on it, follow the steps associated with ″All display problems″ in the Entry MAP tables. If selection screen(s) can be seen on the terminals and the appropriate key on the input device associated with the desired display...
Page 171 Table 2. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E1F3 Privileged-access password prompt Prompt should be visible on the system console. If a console is attached but nothing is displayed on it, go to the “Entry MAP” on page 75 with the symptom ″All display problems.″...
Page 172 Table 2. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E1FD The operator panel will alternate Checkpoint E1FD indicates that an between the code E1FD and error has occurred during system another Exxx code, where Exxx is startup. The display alternates the point at which the error between E1FD and another occurred.
Page 173 Table 2. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E440 Validate NVRAM, initialize partitions 1. Verify that the system firmware as needed levels are at the current release levels. Update as necessary. 2. Replace primary I/O backplane if problem persists. See the note on page 139.
Page 174 Table 2. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E5xy (E511 - E5FF) Configure remote I/O subsystem The E5xy (E511 to E5FF) codes Where x is not equal components are reserved for activities relating to 0, and y is not to configuration or testing of the I/O equal to 0.
Page 175 Table 2. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E604 SSA PCI adapter BIST and Replace the adapter. See subsequent POSTs have completed “Checkpoint and Error Code Index” successfully. on page 165 for location code information related to this error. E605 SSA PCI adapter BIST has Replace the adapter.
Page 176 Table 2. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E8xx RTAS initialization problem. Call for support. EAA1 Probe PCI-PCI bridge. Follow the repair actions for checkpoint E151. Note: If you receive a four-digit code in the range of E1xx to EFFF that is not listed in the table above, go to “MAP 1540: Minimum Configuration”...
Page 177: Boot Problems And Concerns
Boot Problems and Concerns Depending on the boot device, a checkpoint may be displayed on the operator panel for an extended period of time while the boot image is retrieved from the device. This is particularly true for tape and network boot attempts. If booting from CD-ROM or tape, watch for activity on the drive’s LED indicator.
Page 178 Step 3 Try to boot and run standalone diagnostics against the system, particularly against the intended boot device. If diagnostics boot successfully: 1. Go to the Task Selection Menu and select Display Configuration and Resource List. If the intended boot device is not listed, go to ″MAP 0290: Missing Resource Problem Resolution″...
Page 179 Step 4 It is possible that another installed adapter is causing the problem. Do the following: 1. Remove all installed adapters except the one the CD-ROM drive is attached to and the one used for the console. 2. Try to boot the standalone diagnostics again. 3.
Page 180 Service Guide...
Page 181: Chapter 5. Error Code To Fru Index
Chapter 5. Error Code to FRU Index Attention: Start your activity in this chapter by going to “Checkpoint and Error Code Index” on page 165. In this section, you may be asked to perform additional isolation procedures before looking up the actions for a 4-character checkpoint or 8-character error code.
Page 182: Isolating The I/O Drawer Failure
IPL process in which the drawer number may appear to be out of range. For example, if there is one I/O drawer in the system and one is added, it may temporarily be assigned a drawer number of 3 or greater. The drawer numbers are reallocated and finalized during the latter stages of the boot process.
Page 183: Checkpoint And Error Code Index
Checkpoint and Error Code Index The following table is an index to the checkpoints or error codes that you may receive to help diagnose a failure. Locate the code you received, and follow the instructions to determine your next step. Checkpoint or Error What You Should Do Code...
Page 184: Performing Slow Boot
Performing Slow Boot On this system, the error code displayed in the operator panel may not indicate the root cause of the problem. To fully analyze all of the available information, perform the following steps before doing a hardware repair or replacement: 1.
Page 185: Memory-Related Error Codes
Memory-Related Error Codes You have been directed here because you have an 8-character error code that indicates a problem with system memory. This section will help you isolate to the failing FRU. v If the location code or the service action calls out one DIMM: 1.
Page 186: Operator Panel Error Codes
Operator Panel Error Codes Attention: If you replace FRUs or perform an action and the problem is still not corrected, go to “MAP 1540: Minimum Configuration” on page 113 unless otherwise indicated in the tables. If you replace FRUs and the problem is corrected, go to ″MAP 410: Repair Checkout″ in the RS/6000 and Eserver pSeries Diagnostics Information for Multiple Bus Systems .
Page 187: Spcn Error Codes
SPCN Error Codes Attention: If a power supply or fan is hot-swapped, wait five minutes, then recheck the AIX error log. If the system has to be shut down to replace a power supply or fan, reboot the system, wait five minutes after the AIX login prompt appears, then recheck the AIX error log.
Page 188 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 1516 Swapped power supply and cooling unit 1. Verify correct installation of or missing power supply 1 primary power supply and cooling unit 2. Primary I/O power supply 1 Location: U0.1-V1 1011 1520 Power supply 2 power source failure 1.
Page 189 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 1622 CEC regulator 2 non-power fault 1. Processor card Location: U1.1-P1-C1 2. Primary I/O backplane Location: U0.1-P1 1011 1623 CEC regulator 2 domain fault Processor card Location: U1.1-P1-C1 1011 1910 Power supply 1 power source failure 1.
Page 190 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 1922 Power supply 2 non-power fault 1. CEC drawer power supply 2 Location: U1.1-V2 2. Primary I/O backplane Location: U0.1-P1 1011 1923 Power supply 2 domain fault 1.
Page 191 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 1B05 1.8V loading 1. Replace power supply 1 Location: U0.1-V1 2. If power supply 2 is present (no cooling unit), use removed power supply 1 to replace power supply 2 3.
Page 192 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 2601 Pgood fault Primary I/O backplane Location: U0.1-P1 1011 2602 Power domain fault in CEC drawer 1. Verify that the V/S COMM cable is properly connected 2.
Page 193 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU | | | 1011 2611 Regulator fault 1. Verify that the VSCOMM cable is functioning and properly installed. 2. Replace the primary I/O drawer backplane Location: U0.1-P1. | | | 1011 2612 SPCN problem 1.
Page 194 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 3116 Primary I/O drawer fan controller fault 1. Primary I/O drawer fan controller card Location: U0.1-X2 2. Primary I/O backplane Location: U0.1-P1 1011 3117 CEC drawer fan controller fault 1.
Page 195 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 7640 Slow I/O drawer fan 4 1. Fan 4 Location: U0.1-F4 2. Primary fan controller Location: U0.1-X2 3. Power distribution card Location: U0.1-X1 1011 7641 Missing I/O drawer fan 4 Fan 4 Location: U0.1-F4 1011 7650 Slow fan in primary I/O drawer power...
Page 196 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 7711 Missing CEC fan 1 1. Check the cabling to fan 1 Location: U1.1-F1. If no problem is found with the cabling, replace the fan. Note: If the primary I/O drawer planar has been replaced recently, verify that the I/O type is set correctly before changing...
Page 197 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 7760 Slow fan in CEC drawer power supply 2 1. CEC drawer power supply 2 Location: U1.1-V2 2. CEC fan controller Location: U1.1-X2 3. Power distribution card Location: U1.1-X1 1011 7761 Missing fan 6 in CEC drawer power CEC drawer power supply 2...
Page 198 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 8404 Processor unit VPD mismatch 1. Processor card Location: U1.1–P1–C1 2. Primary I/O backplane Location: U0.1–P1 1011 8409 VPD for processor card 1. Ensure that the processor assembly(s) are the correct type for the system and are properly installed.
Page 199 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 8431 Frame ID error 1. Check cabling 2. Set the I/O type to 85. See Power Control Network Utilities Menu on page 389. 3. Primary I/O backplane Location: U0.1-P1 1011 8441 Internal SPCN error in a drawer 1.
Page 200 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 9103 Download initialize timeout Primary I/O backplane Location: U0.1-P1 1011 9104 Download completion timeout Primary I/O backplane Location: U0.1-P1 1011 9105 Load damaged timeout Primary I/O backplane Location: U0.1-P1 1011 9109 Download failure Primary I/O backplane...
Page 201 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1021 1516 Power supply 1 missing or swapped 1. Verify correct installation of power supply and cooling unit primary power supply and cooling unit 2. Secondary I/O power supply 1 Location: U0.2-V1 1021 1520 Power supply 2 power source failure 1.
Page 202 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1021 1B03 3.3V loading 1. Replace power supply 1 Location: U0.2-V1 2. If power supply 2 is present (no cooling unit), use removed power supply 1 to replace power supply 2 3.
Page 203 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1021 2603 Power domain fault in secondary I/O 1. Secondary I/O drawer power drawer supply Locations: U0.2-V1 U0.2-V2 2. Secondary I/O backplane Location: U0.2-P1 1021 2612 SPCN problem Secondary I/O backplane Location: U0.2-P1 1021 3100 I2C controller fault...
Page 204 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1021 7610 Slow I/O drawer fan 1 1. Fan 1 Location: U0.2-F1 2. Secondary fan controller Location U0.2-X2 3. Power distribution card Location U0.2-X1 1021 7611 Missing I/O drawer fan 1 Fan 1 Location: U0.2-F1 1021 7620 Slow I/O drawer fan 2...
Page 205 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1021 7661 Missing fan 6 in power supply 2 I/O drawer power supply 2 Location: U0.2-V2 1021 7690 Slow secondary I/O drawer fan 9 in 1. Fan 9 (cooling unit) cooling unit Location: U0.2-F9 2.
Page 206 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1021 9021 SPCN temporary internal error Information message 1021 9022 Secondary I/O drawer not present Check cabling 1021 9023 Secondary I/O drawer present but off Information message 1021 902D Secondary I/O drawer not present Information message 1021 9038 Node fault...
Page 207 Table 4. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1021 C62E Polling error 1. Cabling fault 2. Secondary I/O backplane Location: U0.2-P1 3. Primary I/O backplane Location: U0.1-P1 Chapter 5. Error Code to FRU Index...
Page 208: Firmware Error Codes
Firmware Error Codes Attention: If you replace FRUs or perform an action and the problem is still not corrected, go to “MAP 1540: Minimum Configuration” on page 113 unless otherwise indicated in the tables. If you replace FRUs and the problem is corrected, go to ″MAP 410: Repair Checkout″ in the RS/6000 and Eserver pSeries Diagnostics Information for Multiple Bus Systems .
Page 209 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 203w 0xyz Remote I/O (RIO) configuration 1. Check the RIO cables warning. 2. Go to “MAP 1540: Minimum Configuration” on page 113. This code indicates that an RIO configuration was detected that does not result in complete loops.
Page 210 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20A8 0002 Cannot get gateway IP address Refer to Table 2 on page 148 using code E174. 20A8 0003 Cannot get server hardware address Refer to Table 2 on page 148 using code E174.
Page 211 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20EE 0006 No recognized SCSI adapter present This warning occurs when the selected SMS function cannot locate any SCSI adapter supported by the function. If a supported SCSI adapter is installed: 1.
Page 212 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20EE 000C Pointer to the operating system not Values normally found in non-volatile found in non-volatile storage. storage that point to the location of an operating system were not found. This can happen for two reasons, either your installed operating system does not support storing the values...
Page 213 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20FB 0020 Invalid SPCN configuration table flag 1. Check RIO cable connections before SPCN table update 2. Clear NVRAM and retry 3. Check for system firmware update 4.
Page 214 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20FB 003A Failure to read I/O drawer SPCN 1. Check RIO cable connections address 2. Check for system firmware update 3. Replace RIO card assembly 4. Replace I/O backplane if not already replaced (location code indicates which drawer) 20FB 0040 Failed to match SPCN address to...
Page 215 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20FC 0020 Failed to retrieve power, package, 1. Check RIO cable connection cooling VPD via SPCN for the 2. Check for service processor corresponding drawer. Service firmware update processor mailbox failed to get VPD 3.
Page 216 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 2100 0001 Unsupported SCSI bus mode Before replacing any system components, refer to the notes in error code 21A0 0xxx. 1. Disconnect the SCSI cable from the SCSI controller the location code identifies and reboot the system.
Page 217 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 2100 0002 Unsupported SCSI bus mode - high Before eplacing any system voltage differential components, refer to the notes in error code 21A0 0xxx. 1. Disconnect the SCSI cable from the SCSI controller the location code identifies and reboot the system.
Page 218 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 2100 0004 Cannot determine SCSI bus mode Before eplacing any system components, refer to the notes in error code 21A0 0xxx. 1. Disconnect the SCSI cable from the SCSI controller the location code identifies and reboot the system.
Page 219 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 21A0 0001 SCSI DASD - test unit ready failed - Note: hardware error 1. Before replacing any system components: a. Ensure that the controller and each device on the SCSI bus is assigned a unique SCSI ID.
Page 220 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 21E0 0002 SCSI tape - test unit ready failed - Before replacing any system sense data available components, refer to the notes in error code 21A0 0001. 1.
Page 221 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 21EE 0002 Undetermined SCSI device type - Before replacing any system test unit ready failed - sense data components, refer to the notes in available error code 21A0 0001. 1.
Page 222 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 21F2 0003 SCSI read/write optical - send Before replacing any system diagnostic failed- sense data components, refer to the notes in available error code 21A0 0001. Replace the SCSI device. 21F2 0004 SCSI read/write optical - send Before replacing any system diagnostic failed- DevOfl cmd...
Page 223 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 25A8 0xxx NVRAM problems Errors reported against NVRAM can be caused by low battery voltage and (more rarely) power outages that occur during normal system usage. With the exception of the 25A80000 error, these errors are warnings that the NVRAM data content had to be re-established and do not require any...
Page 224 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 25A8 0998 NVRAMRC script evaluation error - Execution of a command line within command line execution error the nvram configuration variable “nvramrc” (script) resulted in a “throw” being executed. This script can be modified by the system firmware SMS utilities, the operating system, PCI adapter ROM code or...
Page 225 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 25Cy y001 DIMM is not supported Replace unsupported DIMM(s). Note that DIMMs are in groups (2, 4, 8, 16 or 32 DIMMs) but you may only receive an error for a single DIMM. Verify that all DIMMs in the group containing the specified DIMM are of the same type and size.
Page 226 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 25Cy y002 DIMM failure If one DIMM is called out: 1. Replace the DIMM. 2. Replace the DIMM group. 3. Replace the memory riser card. If more than one DIMM is called out, go to the Memory Configuration/Deconfiguration menu, which is under the System...
Page 227 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 2602 0001 Invalid PCI adapter vendor ID 1. Move adapter to another slot (behind a different PCI bus). 2. Check for available firmware updates for adapter. Apply update if available.
Page 228 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 2602 0007 Failed to allocate bus resources to 1. Move adapter to another slot PCI adapter (behind a different PCI bus). 2. Check for available firmware updates for adapter. Apply update if available.
Page 229 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 2803 0001 RTC not updating - RTC initialization Errors reported against the real-time required clock can be caused by low battery voltage and (more rarely) power outages that occur during normal system usage.
Page 230 Table 5. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 2B2x xx11 Processor is manually disabled Use the service processor menus to re-enable the processor and reboot the system 2B20 0022 Processor is deconfigured by the 1. Replace the processor card. system Location: U1.1-P1-C1 2.
Page 231: Service Processor Error Codes
Service Processor Error Codes Attention: Follow the procedure defined in the “Checkpoint and Error Code Index” on page 165. If you replace FRUs or perform an action and the problem is still not corrected, go to “MAP 1540: Minimum Configuration” on page 113 unless otherwise indicated in the tables.
Page 232 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4066 00A6 Scan interface basic assurance tests 1. Ensure that memory DIMMS and detected no usable memory cards are properly installed 2. Go to service processor Memory Configuration/Deconfiguration menu to verify memory DIMMs state.
Page 233 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4066 0114 Scan interface basic assurance tests Memory DIMM detected memory DIMM fault Location: U1.1-P1-M2.4 4066 011D Scan interface basic assurance tests Memory DIMM detected memory DIMM fault Location: U1.1-P1-M2.3 x4 4066 0121 Scan interface basic assurance tests Memory DIMM...
Page 234 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4066 020E Scan interface basic assurance tests Memory Pair A detected memory pair A fault Location: U1.1-P1-M1.1 x2 4066 0211 Scan interface basic assurance tests Memory DIMM detected memory DIMM fault Location: U1.1-P1-M1.13 4066 0212 Scan interface basic assurance tests...
Page 235 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4066 0301 Scan interface basic assurance tests Memory DIMM detected memory DIMM fault Location: U1.1-P1-C1-M8 4066 0302 Scan interface basic assurance tests Memory DIMM detected memory DIMM fault Location: U1.1-P1-C1-M1 4066 030D Scan interface basic assurance tests Memory DIMM...
Page 236 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4066 31FF Scan interface basic assurance tests Processor card detected RIO port fault Location: U1.1-P1-C1 4066 3200 Scan interface basic assurance tests Go to “MAP 1540: Minimum detected primary I/O drawer fault Configuration”...
Page 237 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4067 00A0 6xx bus processor runtime Update system firmware diagnostics detected service processor firmware fault 4067 00A1 6xx bus processor runtime 1. Check for AIX updates diagnostics detected system firmware 2.
Page 238 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4067 00B7 6xx bus processor runtime This error code appears after the diagnostics detected insufficient initial testing by the service processor hardware resources to continue IPL firmware on the CEC was completed correctly, but a problem occurred when the firmware tried to...
Page 239 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4067 0122 6xx bus processor runtime Memory DIMM diagnostics detected memory DIMM Location: U1.1-P1-M2.5 fault 4067 0123 6xx bus processor runtime Memory DIMM diagnostics detected memory DIMM Location: U1.1-P1-M2.12 fault 4067 0124 6xx bus processor runtime...
Page 240 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4067 0204 6xx bus processor runtime Memory DIMM diagnostics detected memory DIMM Location: U1.1-P1-M1.2 fault 4067 020D 6xx bus processor runtime Memory DIMM diagnostics detected memory DIMM Location: U1.1-P1-M1.1 x4 fault 4067 020E 6xx bus processor runtime...
Page 241 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4067 0233 6xx bus processor runtime Memory DIMM diagnostics detected memory DIMM Location: U1.1-P1-M1.10 fault 4067 0234 6xx bus processor runtime Memory DIMM diagnostics detected memory DIMM Location: U1.1-P1-M1.8 fault 4067 023D 6xx bus processor runtime...
Page 242 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4067 0331 6xx bus processor runtime Memory DIMM diagnostics detected memory DIMM Location: U1.1-P1-C1-M5 fault 4067 0332 6xx bus processor runtime Memory DIMM diagnostics detected memory DIMM Location: U1.1-P1-C1-M4 fault 4067 033D 6xx bus processor runtime...
Page 243 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4067 3282 6xx bus processor runtime 1. Check RIO cable diagnostics detected primary RIO Location: U0.1-P1.1/Q2 port 1 fault 2. Primary RIO adapter Location: U0.1-P1.1 4067 3283 6xx bus processor runtime Primary RIO adapter diagnostics detected primary RIO Location: U0.1-P1.1...
Page 244 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4068 00A3 Other bus processor runtime All pluggable memory. diagnostics detected memory Go to “MAP 1540: Minimum plugging fault Configuration” on page 113 and run CEC drawer minimum configuration to isolate the failing memory component.
Page 245 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4068 0102 Other bus processor runtime Memory DIMM diagnostics detected memory DIMM Location: U1.1-P1-M2.1 fault 4068 0103 Other bus processor runtime Memory DIMM diagnostics detected memory DIMM Location: U1.1-P1-M2.16 fault 4068 0104 Other bus processor runtime...
Page 246 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4068 0132 Other bus processor runtime Memory DIMM diagnostics detected memory DIMM Location: U1.1-P1-M2.7 fault 4068 0133 Other bus processor runtime Memory DIMM diagnostics detected memory DIMM Location: U1.1-P1-M2.10 fault 4068 0134 Other bus processor runtime...
Page 247 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4068 0213 Other bus processor runtime Memory DIMM diagnostics detected memory DIMM Location: U1.1-P1-M1.14 fault 4068 0214 Other bus processor runtime Memory DIMM diagnostics detected memory DIMM Location: U1.1-P1-M1.4 fault 4068 021D Other bus processor runtime...
Page 248 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4068 0300 Other bus processor runtime Processor card diagnostics detected processor card Location: U1.1-P1-C1 fault 4068 0301 Other bus processor runtime Memory DIMM diagnostics detected memory DIMM Location: U1.1-P1-C1-M8 fault 4068 0302 Other bus processor runtime...
Page 249 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4068 3101 Other bus processor runtime 1. Processor card diagnostics detected RIO port 0 Fault Location: U1.1-P1-C1 2. CEC drawer backplane Location: U1.1-P1 4068 3102 Other bus processor runtime 1.
Page 250 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4068 3286 Other bus processor runtime 1. RIO adapter diagnostics detected PCI Controller Location: U0.1-P1.1 PHB2 Fault 2. Primary I/O backplane Location: U0.1-P1 4069 0001 Memory test detected CEC CEC backplane backplane fault Location: U1.1-P1...
Page 251 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4069 00A6 Memory test detected no usable 1. Ensure that memory DIMMs and memory cards are properly installed 2. Go to service processor memory configuration/deconfiguration menu to verify memory DIMMs state.
Page 252 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4069 011D Memory test detected memory DIMM Memory DIMM fault Location: U1.1-P1-M2.3 x4 4069 0121 Memory test detected memory DIMM Memory DIMM fault Location: U1.1-P1-M2.11 4069 0122 Memory test detected memory DIMM Memory DIMM fault Location: U1.1-P1-M2.5...
Page 253 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4069 0211 Memory test detected memory DIMM Memory DIMM fault Location: U1.1-P1-M1.13 4069 0212 Memory test detected memory DIMM Memory DIMM fault Location: U1.1-P1-M1.3 4069 0213 Memory test detected memory DIMM Memory DIMM fault Location: U1.1-P1-M1.14...
Page 254 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4069 030D Memory test detected memory DIMM Memory DIMM fault Location: U1.1-P1-C1-M1 x2 4069 0311 Memory test detected memory DIMM Memory DIMM fault Location: U1.1-P1-C1-M7 4069 0312 Memory test detected memory DIMM Memory DIMM fault Location: U1.1-P1-C1-M2...
Page 255 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4069 3201 Memory test detected primary I/O Primary I/O backplane backplane fault Location: U0.1-P1 4069 3280 Memory test detected primary RIO Primary RIO adapter adapter fault Location: U0.1-P1.1 4069 3281 Memory test detected primary RIO 1.
Page 256 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406A 00A2 Self test detected service processor Check for system firmware update firmware (processor runtime diagnostics) fault 406A 00A3 Self test detected memory plugging All pluggable memory. fault Go to “MAP 1540: Minimum Configuration”...
Page 257 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406A 0104 Self test detected memory DIMM Memory DIMM fault Location: U1.1-P1-M2.2 406A 010D Self test detected memory DIMM Memory DIMM fault Location: U1.1-P1-M2.1 x4 406A 0111 Self test detected memory DIMM Memory DIMM fault Location: U1.1-P1-M2.13...
Page 258 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406A 0201 Self test detected memory DIMM Memory DIMM fault Location: U1.1-P1-M1.15 406A 0202 Self test detected memory DIMM Memory DIMM fault Location: U1.1-P1-M1.1 406A 0203 Self test detected memory DIMM Memory DIMM fault Location: U1.1-P1-M1.16...
Page 259 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406A 02FF Self test detected memory on riser Memory failure on riser card 1 that card fault cannot be automatically isolated. Go to “MAP 1540: Minimum Configuration”...
Page 260 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406A 3102 Self test detected RIO port 1 fault 1. Processor card Location: U1.1-P1-C1 2. CEC drawer backplane Location: U1.1-P1 406A 3121 Self test detected RIO cable on port RIO cable on port 0 0 fault Location: U1.1-P1/Q3...
Page 261 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406B 0009 Wire test detected memory fault All memory Locations: U1.1-P1-C1 U1.1-P1-M1 U1.1-P1-M2. Go to “MAP 1540: Minimum Configuration” on page 113 and run CEC drawer minimum configuration to isolate the failing memory component.
Page 262 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406B 00B7 Wire test detected insufficient This error code appears after the hardware resources to continue IPL initial testing by the service processor firmware on the CEC was completed correctly, but a problem occurred when the firmware tried to communicate outside the CEC.
Page 263 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406B 0132 Wire test detected memory DIMM Memory DIMM fault Location: U1.1-P1-M2.7 406B 0133 Wire test detected memory DIMM Memory DIMM fault Location: U1.1-P1-M2.10 406B 0134 Wire test detected memory DIMM Memory DIMM fault Location: U1.1-P1-M2.8...
Page 264 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406B 0223 Wire test detected memory DIMM Memory DIMM fault Location: U1.1-P1-M1.12 406B 0224 Wire test detected memory DIMM Memory DIMM fault Location: U1.1-P1-M1.6 406B 022D Wire test detected memory DIMM Memory DIMM fault Location: U1.1-P1-M1.5 x4...
Page 265 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406B 0331 Wire test detected memory DIMM Memory DIMM fault Location: U1.1-P1-C1-M5 406B 0332 Wire test detected memory DIMM Memory DIMM fault Location: U1.1-P1-C1-M4 406B 033D Wire test detected memory DIMM Memory DIMM fault Location: U1.1-P1-C1-M4 x2...
Page 266 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406B 3284 Wire test detected PCI controller 1. RIO adapter PHB0 fault Location: U0.1-P1.1 2. Primary I/O backplane Location: U0.1-P1 406B 3285 Wire test detected PCI controller 1.
Page 267 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406C 00A6 IPL test detected no usable memory 1. Ensure that memory DIMMs and cards are properly installed. 2. Go to service processor memory configuration/deconfiguration menu to verify memory DIMMs state.
Page 268 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406C 011D IPL test detected memory DIMM fault Memory DIMM Location: U1.1-P1-M2.3 x4 406C 0121 IPL test detected memory DIMM fault Memory DIMM Location: U1.1-P1-M2.11 406C 0122 IPL test detected memory DIMM fault Memory DIMM Location: U1.1-P1-M2.5 406C 0123 IPL test detected memory DIMM fault Memory DIMM Location: U1.1-P1-M2.12...
Page 269 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406C 0211 IPL test detected memory DIMM fault Memory DIMM Location: U1.1-P1-M1.13 406C 0212 IPL test detected memory DIMM fault Memory DIMM Location: U1.1-P1-M1.3 406C 0213 IPL test detected memory DIMM fault Memory DIMM Location: U1.1-P1-M1.14 406C 0214 IPL test detected memory DIMM fault Memory DIMM Location: U1.1-P1-M1.4...
Page 270 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406C 0300 IPL test detected processor card fault Processor card Location: U1.1-P1-C1 Note: If this error occurs on a model 6H0, first verify that the correct type of processor card is installed in the system.
Page 271 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406C 3102 IPL detected RIO port 1 fault 1. Processor card Location: U1.1-P1-C1 2. CEC drawer backplane Location: U1.1-P1 406C 3121 IPL detected RIO cable on port 0 RIO cable on port 0 fault Location: U1.1-P1/Q3...
Page 272 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406D 0009 Attention handler detected memory All memory fault Locations: U1.1-P1-C1 U1.1-P1-M1 U1.1-P1-M2. Go to “MAP 1540: Minimum Configuration” on page 113 and run CEC drawer minimum configuration to isolate the failing memory component.
Page 273 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406D 00B7 Attention handler detected insufficient This error code appears after the hardware resources to continue IPL initial testing by the service processor firmware on the CEC was completed correctly, but a problem occurred when the firmware tried to communicate outside the CEC.
Page 274 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406D 0132 Attention handler detected memory Memory DIMM DIMM fault Location: U1.1-P1-M2.7 406D 0133 Attention handler detected memory Memory DIMM DIMM fault Location: U1.1-P1-M2.10 406D 0134 Attention handler detected memory Memory DIMM DIMM fault Location: U1.1-P1-M2.8...
Page 275 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406D 0223 Attention handler detected memory Memory DIMM DIMM fault Location: U1.1-P1-M1.12 406D 0224 Attention handler detected memory Memory DIMM DIMM fault Location: U1.1-P1-M1.6 406D 022D Attention handler detected memory Memory DIMM DIMM fault Location: U1.1-P1-M1.5 x4...
Page 276 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406D 0331 Attention handler detected memory Memory DIMM DIMM fault Location: U1.1-P1-C1-M5 406D 0332 Attention handler detected memory Memory DIMM DIMM fault Location: U1.1-P1-C1-M4 406D 033D Attention handler detected memory Memory DIMM DIMM fault Location: U1.1-P1-C1-M4 x2...
Page 277 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406D 3284 Attention handler detected PCI 1. RIO adapter controller PHB0 fault Location: U0.1-P1.1 2. Primary I/O backplane Location: U0.1-P1 406D 3285 Attention handler detected PCI 1.
Page 278 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406E 00A6 Scan control routine detected no 1. Ensure that memory DIMMs and usable memory cards are properly installed. 2. Go to service processor memory configuration/deconfiguration menu to verify memory DIMMs state.
Page 279 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406E 011D Scan control routine detected Memory DIMM memory DIMM fault Location: U1.1-P1-M2.3 x4 406E 0121 Scan control routine detected Memory DIMM memory DIMM fault Location: U1.1-P1-M2.11 406E 0122 Scan control routine detected Memory DIMM memory DIMM fault...
Page 280 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406E 0211 Scan control routine detected Memory DIMM memory DIMM fault Location: U1.1-P1-M1.13 406E 0212 Scan control routine detected Memory DIMM memory DIMM fault Location: U1.1-P1-M1.3 406E 0213 Scan control routine detected Memory DIMM memory DIMM fault...
Page 281 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406E 030D Scan control routine detected Memory DIMM memory DIMM fault Location: U1.1-P1-C1-M1 x2 406E 0311 Scan control routine detected Memory DIMM memory DIMM fault Location: U1.1-P1-C1-M7 406E 0312 Scan control routine detected Memory DIMM memory DIMM fault...
Page 282 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406E 3201 Scan control routine detected primary Primary I/O backplane I/O backplane fault Location: U0.1-P1 406E 3280 Scan control routine detected primary Primary RIO adapter RIO adapter fault Location: U0.1-P1.1 406E 3281 Scan control routine detected primary 1.
Page 283 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406F 00A2 Error code generation/logging Check for system firmware update detected service processor Firmware (processor runtime diagnostics) Fault 406F 00A3 Error code generation/logging All pluggable memory. detected memory plugging fault Go to “MAP 1540: Minimum Configuration”...
Page 284 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406F 0103 Error code generation/logging Memory DIMM detected memory DIMM fault Location: U1.1-P1-M2.16 406F 0104 Error code generation/logging Memory DIMM detected memory DIMM fault Location: U1.1-P1-M2.2 406F 010D Error code generation/logging Memory DIMM detected memory DIMM fault...
Page 285 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406F 0200 Scan control routine detected Memory riser card memory riser card fault Location: U1.1-P1-M1 406F 0201 Error code generation/logging Memory DIMM detected memory DIMM fault Location: U1.1-P1-M1.15 406F 0202 Error code generation/logging Memory DIMM...
Page 286 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406F 023D Error code generation/logging Memory DIMM detected memory DIMM fault Location: U1.1-P1-M1.7 x4 406F 02FF Error code generation/logging Memory failure on riser card 1 that detected memory on riser card fault cannot be automatically isolated.
Page 287 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 406F 3102 Error code generation/logging 1. Processor card detected RIO port 1 fault Location: U1.1-P1-C1 2. CEC drawer backplane Location: U1.1-P1 406F 3121 Error code generation/logging RIO cable on port 0 detected RIO cable on port 0 fault Location: U1.1-P1/Q3...
Page 288 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4506 244E Memory system and scan interface Processor card basic assurance tests detected 4W Location: processor fault U1.1-P1-C1 4506 244F Memory system and scan interface Processor card basic assurance tests detected 6W Location: processor fault...
Page 289 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4506 263D Memory system and scan interface Dummy riser card basic assurance tests detected Locations: U1.1-P1-M1 dummy riser card fault U1.1-P1-M2 4506 2687 Memory system and scan interface RIO adapter basic assurance tests detected RIO Location: U0.1-P1.1...
Page 290 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4506 300C Memory system and scan interface Memory DIMM basic assurance tests detected Locations: 256MB DIMM fault U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 4506 300D Memory system and scan interface Memory DIMM basic assurance tests detected Locations:...
Page 291 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4507 244D Memory system and 6xx bus Processor card processor runtime diagnostics Location: U1.1-P1-C1 detected 2W processor fault 4507 244E Memory system and 6xx bus Processor card processor runtime diagnostics Location: U1.1-P1-C1 detected 4W processor fault...
Page 292 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4507 25F2 6W processor card fault Replace the processor card Location: U1.1-P1-C1 4507 263D Memory system and 6xx bus Dummy riser card processor runtime diagnostics Locations: detected dummy riser card fault U1.1-P1-M1 U1.1-P1-M2...
Page 293 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4507 300B Memory system and 6xx bus Memory DIMM processor runtime diagnostics Locations: detected 128MB DIMM fault U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 4507 300C Memory system and 6xx bus Memory DIMM processor runtime diagnostics Locations:...
Page 294 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4508 244C Memory system and other bus Processor card processor runtime diagnostics Location: U1.1-P1-C1 detected 1W processor fault 4508 244D Memory system and other bus Processor card processor runtime diagnostics Location: U1.1-P1-C1 detected 2W processor fault...
Page 295 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4508 25EB 2W processor card fault Replace the processor card Location: U1.1-P1-C1 4508 25F2 6W processor card fault Replace the processor card Location: U1.1-P1-C1 4508 263D Memory system and other bus Dummy riser card processor runtime diagnostics Locations:...
Page 296 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4508 300B Memory system and other bus Memory DIMM processor runtime diagnostics Locations: detected 128MB DIMM fault U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 4508 300C Memory system and other bus Memory DIMM processor runtime diagnostics Locations:...
Page 297 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4509 244C Memory system and memory test Processor card detected 1W processor fault Location: U1.1-P1-C1 4509 244D Memory system and memory test Processor card detected 2W processor fault Location: U1.1-P1-C1 4509 244E Memory system and memory test Processor card...
Page 298 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4509 271D Memory system and memory test Secondary I/O backplane detected secondary I/O backplane Location: U0.2-P1 fault 4509 283A Memory system and memory test 1. Processor card detected CEC backplane fault Location: U1.1-P1-C1 2.
Page 299 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4509 300E Memory system and memory test Memory DIMM detected 512MB (unstacked) DIMM Locations: fault U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 4509 301F Memory system and memory test Memory DIMM detected 128MB DIMM fault Locations: U1.1-P1-M1.n...
Page 300 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450A 24A2 Memory system and self test Processor card detected 2W processor fault Location: U1.1-P1-C1 450A 24A3 Memory system and self test Processor card detected 4W processor fault Location: U1.1-P1-C1 450A 24A4 Memory system and self test Processor card...
Page 301 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450A 288D Memory system and self test 1. Go to service processor memory detected memory riser fault configuration/deconfiguration menu to verify memory DIMMs state. See ″Memory Configuration/Deconfiguration Menu″...
Page 302 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450A 303A Memory system and self test Memory DIMM detected 1GB DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 450A 51AA Memory system and self test 645W AC power supply detected 645W AC power supply fault Locations: U1.1-V1...
Page 303 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450B 25BE Memory system and wire test 4W Processor card detected 4W processor card fault Location: U1.1-P1-C1 450B 25BF Memory system and wire test 6W Processor card detected 6W processor card fault Location: U1.1-P1-C1 450B 25CB 1W processor card fault...
Page 304 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450B 300A Memory system and wire test Memory DIMM detected 32MB DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 450B 300B Memory system and wire test Memory DIMM detected 128MB DIMM fault Locations: U1.1-P1-M1.n...
Page 305 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450B 51AD Memory system and wire test 595W DC power supply detected 595W DC power supply Locations: fault U0.1-V1 U0.1-V2 450C 244C Memory system and IPL detected 1W Processor card processor fault Location: U1.1-P1-C1...
Page 306 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450C 2687 Memory system and IPL detected RIO adapter RIO adapter fault Location: U0.1-P1.1 450C 271A Memory system and IPL detected Primary I/O backplane primary I/O backplane fault Location: U0.1-P1 450C 271D Memory system and IPL detected Secondary I/O backplane...
Page 307 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450C 300D Memory system and IPL detected Memory DIMM 512MB (stacked) DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 450C 300E Memory system and IPL detected All memory DIMMs 512MB (unstacked) DIMM fault Locations: U1.1-P1-M1.n...
Page 308 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450D 248B Memory system and attention handler Operator panel detected primary I/O drawer operator Location: U0.1-L1 panel 450D 24A1 Memory system and attention handler Processor card detected 1W processor fault Location: U1.1-P1-C1 450D 24A2 Memory system and attention handler...
Page 309 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450D 285D Memory system and attention handler Fan controller card detected fan controller card fault Locations: U0.1-X2 U1.1-X2 450D 288D Memory system and attention handler 1. Go to service processor memory detected memory riser fault configuration/deconfiguration menu to verify memory DIMMs...
Page 310 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450D 303A Memory system and attention handler Memory DIMM detected 1GB DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 450D 51AA Memory system and attention handler 645W AC power supply detected 645W AC power supply fault Locations: U1.1-V1...
Page 311 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450E 25BD Memory system and scan control 2W Processor card routines detected 2W processor card Location: U1.1-P1-C1 fault 450E 25BE Memory system and scan control 4W Processor card routines detected 4W processor card Location: U1.1-P1-C1 fault...
Page 312 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450E 288D Memory system and scan control 1. Go to service processor memory routines detected memory riser fault configuration/deconfiguration menu to verify memory DIMMs state. See ″Memory Configuration/Deconfiguration Menu″...
Page 313 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450E 303A Memory System and scan control Memory DIMM routines detected 1GB DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 450E 51AA Memory system and scan control 645W AC power supply routines detected 645W AC power Locations: supply fault...
Page 314 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450F 24A4 Memory system and error code Processor card generation/logging detected 6W Location: U1.1-P1-C1 processor fault 450F 25BB Memory system and error code 1W Processor card generation/logging detected 1W Location: U1.1-P1-C1 processor card fault...
Page 315 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450F 288D Memory system and error code 1. Go to service processor memory generation/logging detected memory configuration/deconfiguration riser fault menu to verify memory DIMMs state. See ″Memory Configuration/Deconfiguration Menu″...
Page 316 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 450F 303A Memory System and error code Memory DIMM generation/logging detected 1GB Locations: DIMM fault U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 450F 51AA Memory system and error code 645W AC power supply generation/logging detected 645W Locations: AC power supply fault...
Page 317 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4606 24A4 I/O system and scan interface basic Processor card assurance tests detected 6W Location: U1.1-P1-C1 processor fault 4606 25BB I/O system and scan interface basic 1W Processor card assurance tests detected 1W Location: U1.1-P1-C1...
Page 318 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4606 288D I/O system and scan interface basic 1. Go to service processor memory assurance tests detected memory configuration/deconfiguration riser fault menu to verify memory DIMMs state.
Page 319 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4606 303A I/O system and scan interface basic Memory DIMM assurance tests detected 1GB DIMM Locations: fault U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 4606 51AA I/O system and scan interface basic 645W AC power supply assurance tests detected 645W AC Locations:...
Page 320 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4607 24A4 I/O system and 6xx bus processor Processor card runtime diagnostics detected 6W Location: U1.1-P1-C1 processor fault 4607 25BB I/O system and 6xx bus processor 1W Processor card runtime diagnostics detected 1W Location: U1.1-P1-C1...
Page 321 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4607 288D I/O system and 6xx bus processor 1. Go to service processor memory runtime diagnostics detected memory configuration/deconfiguration riser fault menu to verify memory DIMMs state.
Page 322 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4607 303A I/O system and 6xx bus processor Memory DIMM runtime diagnostics detected 1GB Locations: DIMM fault U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 4607 51AA I/O system and 6xx bus processor 645W AC power supply runtime diagnostics detected 645W Locations:...
Page 323 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4608 24A4 I/O system and other bus processor Processor card runtime diagnostics detected 6W Location: U1.1-P1-C1 processor fault 4608 25BB I/O system and other bus processor 1W Processor card runtime diagnostics detected 1W Location: U1.1-P1-C1...
Page 324 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4608 288D I/O system and other bus processor 1. Go to service processor memory runtime diagnostics detected memory configuration/deconfiguration riser fault menu to verify memory DIMMs state.
Page 325 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4608 303A I/O system and other bus processor Memory DIMM runtime diagnostics detected 1GB Locations: DIMM fault U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 4608 51AA I/O system and other bus processor 645W AC power supply runtime diagnostics detected 645W Locations:...
Page 326 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4609 25BE I/O system and memory test detected 4W Processor card 4W processor card fault Location: U1.1-P1-C1 4609 25BF I/O system and memory test detected 6W Processor card 6W processor card fault Location: U1.1-P1-C1 4609 263D I/O system and memory test detected...
Page 327 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4609 300C I/O system and memory test detected Memory DIMM 256MB DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 4609 300D I/O system and memory test detected Memory DIMM 512MB (stacked) DIMM fault Locations: U1.1-P1-M1.n...
Page 328 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 460A 244E I/O system and self test detected 4W Processor card processor fault Location: U1.1-P1-C1 460A 244F I/O system and self test detected 1W Processor card processor fault Location: U1.1-P1-C1 460A 248B I/O system and self test detected...
Page 329 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 460A 288D I/O system and self test detected 1. Go to service processor memory memory riser fault configuration/deconfiguration menu to verify memory DIMMs state. See ″Memory Configuration/Deconfiguration Menu″...
Page 330 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 460A 303A I/O system and self test detected Memory DIMM 1GB DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 460A 51AA I/O system and self test detected 645W AC power supply 645W AC power supply fault Locations: U1.1-V1...
Page 331 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 460B 25BE I/O system and wire test detected 4W 4W Processor card processor card fault Location: U1.1-P1-C1 460B 25BF I/O system and wire test detected 6W 6W Processor card processor card fault Location: U1.1-P1-C1...
Page 332 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 460B 300C I/O system and wire test detected Memory DIMM 256MB DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 460B 300D I/O system and wire test detected Memory DIMM 512MB (stacked) DIMM fault Locations: U1.1-P1-M1.n...
Page 333 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 460C 244E I/O system and IPL detected 4W 4M Processor card processor fault Location: U1.1-P1-C1 460C 244F I/O system and IPL detected 1W 2M Processor card processor fault Location: U1.1-P1-C1 460C 248B I/O system and IPL detected primary...
Page 334 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 460C 288D I/O system and IPL detected memory 1. Go to service processor memory riser fault configuration/deconfiguration menu to verify memory DIMMs state. See ″Memory Configuration/Deconfiguration Menu″...
Page 335 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 460C 303A I/O system and IPL detected 1GB Memory DIMM DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 460C 51AA I/O system and IPL detected 645W 645W AC power supply AC power supply fault Locations: U1.1-V1...
Page 336 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 460D 25BE I/O system and attention handler 4W Processor card detected 4W processor card fault Location: U1.1-P1-C1 460D 25BF I/O system and attention handler 6W Processor card detected 6W processor card fault Location: U1.1-P1-C1 460D 263D I/O system and attention handler...
Page 337 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 460D 300C I/O system and attention handler Memory DIMM detected 256MB DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 460D 300D I/O system and attention handler Memory DIMM detected 512MB (stacked) DIMM Locations: fault...
Page 338 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 460E 244E I/O system and scan control routines Processor card detected 4W processor fault Location: U1.1-P1-C1 460E 244F I/O system and scan control routines Processor card detected 1W processor fault Location: U1.1-P1-C1 460E 248B I/O system and scan control routines...
Page 339 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 460E 288D I/O system and scan control routines 1. Go to service processor memory detected memory riser fault configuration/deconfiguration menu to verify memory DIMMs state. See ″Memory Configuration/Deconfiguration Menu″...
Page 340 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 460E 303A I/O system and scan control routines Memory DIMM detected 1GB DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 460E 51AA I/O system and scan control routines 645W AC power supply detected 645W AC power supply fault Locations:...
Page 341 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 460F 24A4 I/O system and error code Processor card generation/logging detected 6W Location: U1.1-P1-C1 processor fault 460F 25BB I/O system and error code 1W Processor card generation/logging detected 1W Location: U1.1-P1-C1 processor card fault...
Page 342 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 460F 288D I/O system and error code 1. Go to service processor memory generation/logging detected memory configuration/deconfiguration riser fault menu to verify memory DIMMs state. See ″Memory Configuration/Deconfiguration Menu″...
Page 343 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 460F 303A I/O system and error code Memory DIMM generation/logging detected 1GB Locations: DIMM fault U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 460F 51AA I/O system and error code 645W AC power supply generation/logging detected 645W Locations: AC power supply fault...
Page 344 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B26 24A4 Processor system and scan interface Processor card basic assurance tests detected 6W Location: U1.1-P1-C1 processor fault 4B26 25BB Processor system and scan interface 1W Processor card basic assurance tests detected 1W Location: U1.1-P1-C1 processor card fault...
Page 345 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B26 288D Processor system and scan interface 1. Go to service processor memory basic assurance tests detected configuration/deconfiguration memory riser fault menu to verify memory DIMMs state.
Page 346 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B26 303A Processor system and scan interface Memory DIMM basic assurance tests detected 1GB Locations: DIMM fault U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 4B26 51AA Processor system and scan interface 645W AC power supply basic assurance tests detected 645W Locations:...
Page 347 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B27 24A2 Processor system and 6xx bus Processor card processor runtime diagnostics Location: U1.1-P1-C1 detected 2W processor fault 4B27 24A3 Processor system and 6xx bus Processor card processor runtime diagnostics Location: U1.1-P1-C1 detected 4W processor fault...
Page 348 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B27 283A Processor system and 6xx bus 1. Processor card processor runtime diagnostics Location: U1.1-P1-C1 detected CEC backplane fault 2. CEC backplane Location: U1.1-P1 4B27 285D Processor system and 6xx bus Fan controller card processor runtime diagnostics Locations:...
Page 349 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B27 301F Processor system and 6xx bus Memory DIMM processor runtime diagnostics Locations: detected 128MB DIMM fault U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 4B27 303A Processor system and 6xx bus Memory DIMM processor runtime diagnostics Locations:...
Page 350 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B28 24A2 Processor system and other bus Processor card processor runtime diagnostics Location: U1.1-P1-C1 detected 2W processor fault 4B28 24A3 Processor system and other bus Processor card processor runtime diagnostics Location: U1.1-P1-C1 detected 4W processor fault...
Page 351 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B28 283A Processor system and other bus 1. Processor card processor runtime diagnostics Location: U1.1-P1-C1 detected CEC backplane fault 2. CEC backplane Location: U1.1-P1 4B28 285D Processor system and other bus Fan controller card processor runtime diagnostics Locations:...
Page 352 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B28 301F Processor system and other bus Memory DIMM processor runtime diagnostics Locations: detected 128MB DIMM fault U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 4B28 303A Processor system and other bus Memory DIMM processor runtime diagnostics Locations:...
Page 353 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B29 25BB Processor system and memory test 1W Processor card detected 1W processor card fault Location: U1.1-P1-C1 4B29 25BD Processor system and memory test 2W Processor card detected 2W processor card fault Location: U1.1-P1-C1 4B29 25BE Processor system and memory test...
Page 354 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B29 288D Processor system and memory test 1. Go to service processor memory detected memory riser fault configuration/deconfiguration menu to verify memory DIMMs state. See ″Memory Configuration/Deconfiguration Menu″...
Page 355 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B29 303A Processor system and memory test Memory DIMM detected 1GB DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 4B29 51AA Processor system and memory test 645W AC power supply detected 645W AC power supply fault Locations: U1.1-V1...
Page 356 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B2A 25BD Processor system and self test 2W Processor card detected 2W processor card fault Location: U1.1-P1-C1 4B2A 25BE Processor system and self test 4W Processor card detected 4W processor card fault Location: U1.1-P1-C1 4B2A 25BF Processor system and self test...
Page 357 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B2A 288D Processor system and self test 1. Go to service processor memory detected memory riser fault configuration/deconfiguration menu to verify memory DIMMs state. See ″Memory Configuration/Deconfiguration Menu″...
Page 358 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B2A 303A Processor system and self test Memory DIMM detected 1GB DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 4B2A 51AA Processor system and self test 645W AC power supply detected 645W AC power supply fault Locations: U1.1-V1...
Page 359 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B2B 25BE Processor system and wire test 4W Processor card detected 4W processor card fault Location: U1.1-P1-C1 4B2B 25BF Processor system and wire test 6W Processor card detected 6W processor card fault Location: U1.1-P1-C1 4B2B 25CB 1W processor card fault...
Page 360 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B2B 300A Processor system and wire test Memory DIMM detected 32MB DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 4B2B 300B Processor system and wire test Memory DIMM detected 128MB DIMM fault Locations: U1.1-P1-M1.n...
Page 361 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B2B 51AD Processor system and wire test 595W DC power supply detected 595W DC power supply Locations: fault U0.1-V1 U0.1-V2 4B2C 244C Processor system and IPL detected Processor card 1W processor fault Location: U1.1-P1-C1...
Page 362 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B2C 2687 Processor system and IPL detected RIO adapter RIO adapter fault Location: U0.1-P1.1 4B2C 271A Processor system and IPL detected Primary I/O backplane primary I/O backplane fault Location: U0.1-P1 4B2C 271D Processor system and IPL detected Secondary I/O backplane...
Page 363 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B2C 300D Processor system and IPL detected Memory DIMM 512MB (stacked) DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 4B2C 300E Processor system and IPL detected Memory DIMM 512MB (unstacked) DIMM fault Locations: U1.1-P1-M1.n...
Page 364 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B2D 248B Processor system and attention Operator panel handler detected primary I/O drawer Location: U0.1-L1 operator panel 4B2D 24A1 Processor system and attention Processor card handler detected 1W processor fault Location: U1.1-P1-C1 4B2D 24A2 Processor system and attention Processor card...
Page 365 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B2D 283A Processor system and attention 1. Processor card handler detected CEC backplane Location: U1.1-P1-C1 fault 2. CEC backplane Location: U1.1-P1 4B2D 285D Processor system and attention Fan controller card handler detected fan controller card Locations:...
Page 366 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B2D 301F Processor system and attention Memory DIMM handler detected 128MB DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 4B2D 303A Processor system and attention Memory DIMM handler detected 1GB DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n...
Page 367 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B2E 25BB Processor system and scan control 1W Processor card routines detected 1W processor card Location: U1.1-P1-C1 fault 4B2E 25BD Processor system and scan control 2W Processor card routines detected 2W processor card Location: U1.1-P1-C1 fault...
Page 368 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B2E 288D Processor system and scan control 1. Go to service processor memory routines detected memory riser fault configuration/deconfiguration menu to verify memory DIMMs state. See ″Memory Configuration/Deconfiguration Menu″...
Page 369 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B2E 303A Processor system and scan control Memory DIMM routines detected 1GB DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 4B2E 51AA Processor system and scan control 645W AC power supply routines detected 645W AC power Locations: supply fault...
Page 370 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B2F 24A4 Processor system and error code Processor card generation/logging detected 6W Location: U1.1-P1-C1 processor fault 4B2F 25BB Processor system and error code 1W Processor card generation/logging detected 1W Location: U1.1-P1-C1 processor card fault...
Page 371 Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B2F 288D Processor system and error code 1. Go to service processor memory generation/logging detected memory configuration/deconfiguration riser fault menu to verify memory DIMMs state. See ″Memory Configuration/Deconfiguration Menu″...
Page 372: System Firmware Update Messages
Table 6. Service Processor Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 4B2F 303A Processor system and error code Memory DIMM generation/logging detected 1GB Locations: DIMM fault U1.1-P1-M1.n U1.1-P1-M2.n U1.1-P1-C1-Mn 4B2F 51AA Processor system and error code 645W AC power supply generation/logging detected 645W Locations: AC power supply fault...
Page 373 If you replace FRUs and the problem is corrected, go to ″MAP 410: Repair Checkout″ in the RS/6000 and Eserver pSeries Diagnostics Information for Multiple Bus Systems . Table 8. Common Firmware Error Codes Error Code Description Action/ Possible Failing FRU B006 1403 Missing service processor resource 1.
Page 374 Table 8. Common Firmware Error Codes (continued) Error Code Description Action/ Possible Failing FRU B10F 1370 Service processor flash update failure 1. Retry flash update 2. Primary I/O drawer backplane Location: U0.1-P1 B10F 1380 Service processor program failure 1. Update system firmware 2.
Page 375 Table 8. Common Firmware Error Codes (continued) Error Code Description Action/ Possible Failing FRU B1xx 4602 RIO failure 1. Check RIO cables and RIO adapters seating 2. RIO adapter Location: U0.1-P1.1 3. Processor card Location: U1.1-P1-C1 4. CEC drawer backplane Location: U1.1-P1 B1xx 4603 Service processor firmware corrupted 1.
Page 376 Table 8. Common Firmware Error Codes (continued) Error Code Description Action/ Possible Failing FRU B1xx 4622 Service processor failure 1. Operator panel Location: U0.1-L1 2. Check for system firmware update 3. Primary I/O backplane Location: U0.1-P1 B1xx 4633 System power control network failure 1.
Page 377 Table 8. Common Firmware Error Codes (continued) Error Code Description Action/ Possible Failing FRU B1xx 4660 Memory subsystem failure Go to “MAP 1540: Minimum Configuration” on page 113. B1xx 4661 Memory card VPD failure Go to “MAP 1540: Minimum Configuration” on page 113. B1xx 4662 Memory DIMM VPD failure Go to “MAP 1540: Minimum Configuration”...
Page 378 Table 8. Common Firmware Error Codes (continued) Error Code Description Action/ Possible Failing FRU B1xx 4690 Operating system surveillance time 1. This error code indicates that the out (AIX to service processor operating system terminated early interface failure) (which usually implies an operating system crash).
Page 379 Table 8. Common Firmware Error Codes (continued) Error Code Description Action/ Possible Failing FRU B1xx 4691 System firmware surveillance time 1. Check for system firmware out (System firmware to service update processor interface failure) Location: U0.1-P1/Y1 2. Go to the service processor main menu and select System Information Menu, then select Read Progress Indicators From...
Page 380 Table 8. Common Firmware Error Codes (continued) Error Code Description Action/ Possible Failing FRU B1xx 4695 System power control network to 1. Check for system firmware service processor interface failure update 2. Primary I/O backplane Location: U0.1-P1 B1xx 4696 System firmware interface failure 1.
Page 381: Scan Log Dump Progress Codes
Table 8. Common Firmware Error Codes (continued) Error Code Description Action/ Possible Failing FRU B1FD 0015 Too many firmware update diskettes 1. Assure the firmware update inserted (or wrong or faulty update image is correct for the specific image) system type and model 2.
Page 382: Problem Determination Generated Error Codes
Problem Determination Generated Error Codes Table 10. Problem Determination Generated Error Codes Error Code Description Action/ Possible Failing FRU M0BT 0000 The system hung during speaker Go to “MAP 1540: Minimum POST. This error code is generated Configuration” on page 113. by the customer performing “Problem Determination”...
Page 383 Table 10. Problem Determination Generated Error Codes (continued) Error Code Description Action/ Possible Failing FRU M0ME M002 The system hung during memory Go to “MAP 1540: Minimum POST. This error code is generated Configuration” on page 113. by the customer performing “Problem Determination”...
Page 384 Service Guide...
Page 385: Chapter 6. Loading The System Diagnostics In Service Mode
Chapter 6. Loading the System Diagnostics In Service Mode The system diagnostics can be booted from the default boot list or from the service mode boot list. (The service mode boot list can be modified using the system diagnostics “Display or Change Bootlist” service aid. The service mode boot list cannot be modified under the System Management Services).
Page 386: Default Boot List And Service Mode Bootlist
5. Enter any requested passwords. After any requested passwords have been entered, the system attempts to boot from the first device of each type found on the list. If no bootable image is found on the first device of each type on the list, the system does not search through the other devices of that type for a bootable image;...
Page 387: Chapter 7. Using The Service Processor
Chapter 7. Using the Service Processor The service processor menus make it possible for you to configure service processor options, as well as enable and disable functions. Service processor menus are available using an ASCII terminal when OK is displayed on the primary I/O drawer operator panel or when the service processor has detected a server problem (such as a surveillance failure).
Page 388: Service Processor Menus
Service Processor Menus The service processor menus are divided into two groups: v General user menus - the user must know the general-access password. v Privileged user menus - the user must know the privileged-access password. If the server is powered off, the service processor menus can be accessed locally or remotely.
Page 389: Menu Inactivity
Menu Inactivity The service processor exits menu mode after ten minutes of inactivity, and displays a message indicating that it has done so. Pressing any key on the ASCII terminal causes the main menu to be displayed. General User Menu The menu options presented to the general user are a subset of the options available to the privileged user.
Page 390: Privileged User Menus
Displays the service processor error logs. For an example, refer to “Service Processor Error Log” on page 409. v Read System POST Errors This option should only be used by service personnel to display additional error log information. v Exit from Menus Selecting this option will exit the service processor menus.
Page 391 Service Processor Firmware VERSION: CM000313 Copyright 2000 IBM Corporation SYSTEM NAME MAIN MENU 1. Service Processor Setup Menu 2. System Power Control Menu 3. System Information Menu 4. Language Selection Menu 5. Call-In/Call-Out Setup Menu 6. Set System Name 99. Exit from Menus 1>...
Page 392: Service Processor Setup Menu
Service Processor Setup Menu The Service Processor Setup menu shown below is accessed from the Main Menu. SERVICE PROCESSOR SETUP MENU 1. Change Privileged Access Password 2. Change General Access Password 3. Enable/Disable Console Mirroring: Currently Enabled 4. Start Talk Mode 5.
Page 393: Passwords
Passwords Passwords can be any combination of up to eight alphanumeric characters. You can enter longer passwords, but the entries are truncated to include only the first eight characters. The privileged-access password can be set from service processor menus or from System Management Services (SMS) utilities (see Chapter 8, “Using System Management Services”...
Page 394 v Enable/Disable Console Mirroring Console mirroring is supported on serial port 1 (S1) and serial port 2 (S2). When console mirroring is enabled, the service processor sends information to both serial ports. The serial port from which console mirroring is enabled is referred to as the active port .
Page 395 v Reprogram Flash EPROM Menu This option updates the system EPROMs. After entering Y to indicate that you want to continue, you are prompted to enter the update diskettes. Follow the instructions on the screen. When the update is complete, the service processor reboots. All system EPROMs that can be reprogrammed are updated at the same time.
Page 396: System Power Control Menu
System Power Control Menu This menu is used to set power control options. Other menus that control boot options are available here: SYSTEM POWER CONTROL MENU 1. Enable/Disable Unattended Start Mode: Currently Enabled 2. Ring-Indicate Power-On Menu 3. Reboot/Restart Policy Setup Menu 4.
Page 397 If the ring-indicate power-on setting is changed, you must select option 30 (Refresh Modem Settings) to update the modem settings. If option 30 (Refresh Modem Setting) is selected, and the modem(s) have not been configured, you will be asked to configure the modems first. See “Call-In/Call-Out Setup Menu” on page 391 for information on configuring modems.
Page 398 – Enable supplemental restart policy - The default setting is No. If set to Yes, the service processor restarts the system when the system loses control as detected by service processor surveillance, and either: The Use OS-Defined restart policy is set to No. The Use OS-Defined restart policy is set to Yes, and the operating system has no automatic restart policy.
Page 399 v Boot Mode Menu The Boot Mode Menu allows you to select a boot mode. Boot Mode Menu 1. Boot to SMS Menu: Currently Disabled 2. Service Mode Boot from Saved List: Currently Disabled 3. Service Mode Boot from Default List: Currently Disabled 4.
Page 400: System Information Menu
System Information Menu This menu provides access to system configuration information, error logs, system resources, and processor configuration. SYSTEM INFORMATION MENU 1. Read VPD Image from Last System Boot 2. Read Progress Indicators from Last System Boot 3. Read Service Processor Error Logs 4.
Page 401 v Read Service Processor Configuration Displays current service processor configuration. v Processor Configuration/Deconfiguration Menu This menu allows the user to change the system processor configuration. If it is necessary to take one of the processors offline, this menu allows you to deconfigure a processor, and then reconfigure the processor at a later time.
Page 402 The AIX Documentation library is available at the following Web address: http://www-1.ibm.com/servers/aix/library/. Select Technical Publications. AIX documentation is also contained on the AIX Documentation CD. The documentation is made accessible by loading the documentation CD onto the hard disk or by mounting the CD in the CD-ROM drive.
Page 403 Note: If there is only one processor in the system, system memory may reside on that processor assembly. In that case, you are given the option to select the processor card from the list. After you select a processor card or a memory riser card, a menu allowing the selection of a memory DIMM is displayed.
Page 404 4. Group integrity failure An error status of 00 indicates that the memory DIMM has not had any errors logged against it by the service processor. To change the memory configuration, select the number of the memory DIMM. The memory DIMM state will change from configured to deconfigured or from deconfigured to configured.
Page 405: Memory Riser Card 1 Memory Dimm Locations For Service Processor Menus
Memory Riser Card 1 Memory DIMM Locations for Service Processor Menus Memory Riser Card 2 Memory DIMM Locations for Service Processor Menus Chapter 7. Using the Service Processor...
Page 406: Processor Card Memory Dimm Locations For Service Processor Menus
Processor Card Memory DIMM Locations for Service Processor Menus Service Guide...
Page 407: Power Control Network Utilities Menu
v Power Control Network Utilities Menu This menu allows the user to do a lamp test on the operator panels and display, or change the I/O type. POWER CONTROL NETWORK UTILITIES MENU 1. Lamp Test for all Operator Panels 2. Display I/O Type 3.
Page 408: Language Selection Menu
Language Selection Menu The service processor menus and messages are available in various languages. This menu allows a language to be selected in which the service processor and system firmware menus and messages are displayed. LANGUAGE SELECTION MENU 1. English 2.
Page 409: Call-In/Call-Out Setup Menu
Call-In/Call-Out Setup Menu This menu is used to configure a modem for the service processor to use to support the system: CALL-IN/CALL-OUT SETUP MENU 1. Modem Configuration Menu 2. Serial Port Selection Menu 3. Serial Port Speed Setup Menu 4. Telephone Number Setup Menu 5.
Page 410: Modem Configuration Menu
Modem Configuration Menu The first two lines of the Modem Configuration Menu are status lines showing the current selections. Selections are made in the two sections labeled Modem Ports and Modem Configuration File Name. Select the serial port that you want to activate and then select the modem configuration file for the modem on the port.
Page 411: Serial Port Selection Menu
Serial Port Selection Menu This menu allows you to enable or disable the call-in and call-out functions of each serial port in any combination. Serial Port Selection Menu 1. Serial Port 1 Call-Out: 3. Serial Port 1 Call-In: Currently Disabled Currently Disabled 2.
Page 412: Telephone Number Setup Menu
Telephone Number Setup Menu Use this menu to set or change the telephone numbers for reporting a system failure. Telephone Number Setup Menu 1. Service Center Telephone Number: Currently Unassigned 2. Customer Administration Center Telephone Number: Currently Unassigned 3. Digital Pager Telephone Number: Currently Unassigned 4.
Page 413: Call-Out Policy Setup Menu
Call-Out Policy Setup Menu Callout settings can be set using the following menu: CALL-OUT POLICY SETUP MENU 1. Call-Out policy (First/All): Currently First 2. Remote timeout, (in seconds): Currently 120 3. Remote latency, (in seconds): Currently 2 4. Number of retries: Currently 2 98.
Page 414: Customer Account Setup Menu
Customer Account Setup Menu This menu allows users to enter information that is specific to their account. Customer Account Setup Menu 1. Customer Account Number: Currently Unassigned 2. Customer RETAIN Login userid: Currently Unassigned 3. Customer RETAIN login password: Currently Unassigned 98.
Page 415: Service Processor Functions
Service Processor Functions This section discusses some of the service processor functions in greater detail. The service processor supports the functions listed in the following table. Built-in Functions Initialization and Test Service Processor BIST System Chip Initialization Error Data Collection BIST/POST errors and status Isolation to Field Replaceable Unit (FRU) on failure...
Page 416: System Power-On Methods
System Power-On Methods This section discusses the following system power-on methods: v Power-on switch v Service processor menus Privileged users can power on the system by selecting the System Control Power Menu option from the main menu and then selecting the Power-on System option from the system power control menu.
Page 417: Service Processor Reboot/Restart Recovery
Using the service processor menus, you can select the IPL type, mode, and speed of your system boot. Attention: Selecting fast IPL results in several diagnostic tests being skipped and a shorter memory test being run. Service Processor Reboot/Restart Recovery Reboot describes bringing the system hardware back up;...
Page 418 Use OS-Defined restart policy - The default setting is yes. This causes the service processor to refer to the OS automatic restart policy setting and take action (the same action the operating system would take if it could have responded to the problem causing the restart).
Page 419: System Firmware Updates
Always check the pSeries & RS/6000 Support Web site for the latest firmware images and update instructions. The Web address is: http://www.rs6000.ibm.com/support/micro Downloading the firmware update image and update instructions from the Web is preferred.
Page 420: Determining The Level Of Firmware On The System
Web site listed below. Always check the Web site for the latest images and instructions for checking the firmware level. The Web address is: http://www.rs6000.ibm.com/support/micro The firmware level is denoted by XXYYMMDD, where XX = model designation, YY = year, MM = month, and DD = day of the release.
Page 421: Updating System Firmware From The Service Processor Menus
cd /usr/lpp/diagnostics/bin ./update_flash -f /tmp/fwupdate/CMyymmdd.img Attention: Do not overlook the periods (.) in the commands shown above. AIX commands are case-sensitive. Type them exactly as shown. You will be asked for confirmation to proceed with the firmware update and the required reboot.
Page 422: Configuring And Deconfiguring Processors Or Memory
The eight-digit codes are as follows: Code Action A1FD 0000 System firmware has been corrupted and must be reflashed. A1FD 0001 Insert update diskette 1. A1FD 0002 Insert update diskette 2. A1FD 0003 Insert update diskette 3. A1FD 000n Insert update diskette n. Notes: 1.
Page 423: Run-Time Cpu Deconfiguration (Cpu Gard)
deconfiguring a memory DIMM, see the Memory Configuration/Deconfiguration Menu on page 384. Both of these are submenus under the System Information Menu. You can enable or disable CPU Repeat Gard or Memory Repeat Gard using the Processor Configuration/Deconfiguration Menu, which is a submenu under the System Information Menu.
Page 424: Call-Out (Call-Home)
You can also use the service processor menus and the AIX diagnostic service aids to enable or disable operating system surveillance. For operating system surveillance to work correctly, you must set the following parameters: v Surveillance enable/disable v Surveillance interval The maximum time the service processor waits between heartbeats from the operating system before reporting a surveillance failure.
Page 425 3. To call out before restart, set Call-out before restart to enabled from the Reboot/Restart Policy Setup menu. Note: Some modems, such as IBM 7857-017, are not designed for the paging function. Although they can be used for paging, they will return an error message when they do not get the expected response from another modem.
Page 426: Console Mirroring
Console Mirroring Console mirroring is supported on serial port 1 (S1) and serial port 2 (S2). When console mirroring is enabled, the service processor sends information to both serial ports. The serial port from which console mirroring is enabled is referred to as the active port .
Page 427: Service Processor Error Log
Service Processor Error Log The service processor error log, an example of which follows, contains information about error conditions detected by the service processor. Error Log 1. 11/30/99 19:41:56 Service Processor Firmware Failure B1004999 Enter error number for more details. Press Return to continue, or x to return to menu.
Page 428: Lcd Progress Indicator Log
LCD Progress Indicator Log The following is an example of the LCD progress indicator log. It shows the types of entries that the log might contain, and is for example purposes only. The progress indicator codes are listed from top (latest) to bottom (oldest). LCD Progress Indicator Log B0FF 0539..17...
Page 429: Service Processor Operational Phases
Service Processor Operational Phases This section provides a high-level flow of the phases of the service processor. SP Power Applied Pre-Standby Phase Standby Phase SP Menus Available Bring-Up Phase SMS Menus Available Run-time Phase AIX Login Prompt Available Pre-Standby Phase This phase is entered when the server is first connected to a power source.
Page 430: Bring-Up Phase
The standby phase components are as follows: v Modem Configuration The service processor configures the modem (if installed) so that incoming calls can be received, or outgoing calls can be placed. v Dial In Monitor incoming phone line to answer calls, prompt for a password, verify the password, and remotely display the standby menu.
Page 431: Run-Time Phase
Run-Time Phase This phase includes the tasks that the service processor performs during steady-state execution of the operating system. v Environmental monitoring The service processor monitors voltages, temperatures, and fan speeds. v Responding to system processor commands The service processor responds to any command issued by the system processor. v Run-time surveillance (heartbeat monitoring) If the device driver is installed and surveillance enabled, the service processor monitors the system heartbeat.
Page 432 Service Guide...
Page 433 Chapter 8. Using System Management Services Use the System Management Services menus to view information about your system and to perform tasks such as setting a password, changing the boot list, and setting the network parameters. The text-based open firmware command line (the OK prompt), which is available from the System Management Services Utilities menu, allows you to configure certain adapters.
Page 434: Password Utilities
Each option on the System Management Services Utilities menu is described in this section. Password Utilities Entering this selection permits access to the options shown on the following screen: Password Utilities 1 Set Privileged Access-Password 2 Remove Privileged-Access Password 3 Unattended Start Mode <ON> .------.
Page 435: Display Error Log
Display Error Log A screen similar to the following displays when you select this option. You can view or clear your system error log. .--------------------------------------------------------. Error Log Date Time ErrorCode Location | Entry 1. 99/06/30 02:15:35 25a80011 U1.1-P1.1/Q1 | Entry 2. 99/07/01 03:18:36 20300026 U1.1-P1.1/Q1 `-------------------------------------------------------- .-----------------.
Page 436 IP Parameters Select the IP Parameters option from the Network Parameters menu to display a screen similar to the following: IP Parameters 1. Client IP Address [9.3.146.162] 2. Server IP Address [9.3.146.171] 3. Gateway IP Address [0.0.0.0] 4. Subnet Mask [255.255.255.0] .------.
Page 437 Adapter Parameters Select the Adapter Parameters option from the Network Parameters menu to view an adapter’s hardware address, as well as configure network adapters that require setup. A screen similar to the following displays when you make this selection: Adapter Parameters Device Slot Hardware Address...
Page 438 Ping Select Ping from the Network Parameters menu to test a connection to a remote system unit. After selecting the ping option, you must first choose an adapter to communicate with the remote system. Adapter Parameters Device Slot Hardware Address 1.
Page 439: Scsi Utilities
SCSI Utilities SCSI Utilities allow you to set delay times for the SCSI hard disk spin-up and to set SCSI IDs for SCSI controllers installed in the system. SCSI Utilities 1. Harddrive Spin Up Delay 2. Change SCSI Id .--------. | X=Exit | `-------- ===>...
Page 440: Multiboot
AIX with the appropriate parameters. See the bootlist command in your AIX documentation.The AIX Documentation library is available at the following Web address: http://www-1.ibm.com/servers/aix/library/. Select Technical Publications. AIX documentation is also contained on the AIX Documentation CD. The documentation is made accessible by loading the documentation CD onto the hard disk or by mounting the CD in the CD-ROM drive.
Page 441: Select Boot Devices
Select Boot Devices Select this option to view and change the custom boot list, which is the sequence of devices read at startup time. The boot list can contain up to five devices. The following is an example of this screen. Select Boot Devices 1 Display Current Settings 2 Restore Default Settings...
Page 442 Selecting any of the Configure Boot Device options displays a screen similar to the following. Configure Nth Boot Device Device Current Device Number Position Name Diskette Ethernet ( loc=P1-I4/E1 ) Token-Ring ( loc=P1-I5/T1 ) SCSI CD-ROM ( loc=P1/Z1-A1 ) SCSI 9100 MB Harddisk ( loc=P1/Z1-A5 ) .------.
Page 443: Select Language
Select Language Select this option to change the language used by the System Management Services screens and the service processor menus. Select Language 1. English 2. Francais 3. Deutsch 4. Italiano 5. Espanol 6. Svenska ===> .------. |X=Exit| `------ Note: To correctly display languages other than English, your ASCII terminal must support the ISO-8859 character set.
Page 444 Service Guide...
Page 445: Chapter 9. Removal And Replacement Procedures
Chapter 9. Removal and Replacement Procedures Before performing any of the removal or replacement procedures in this chapter, read the following notices. DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.
Page 446: Handling Static-Sensitive Devices
Handling Static-Sensitive Devices Attention: Disk drives, tape drives, and CD-ROM drives are sensitive to static electricity discharge. These devices are wrapped in antistatic bags to prevent damage caused by electrostatic discharge. Take the following precautions: v If you have an antistatic wrist strap available, use it while handling the device. v Do not remove the device from the antistatic bag until you are ready to install the device in the system unit.
Page 447: Powering Off And Powering On The System
Powering Off and Powering On the System This section provides procedures for powering off and powering on the system. Powering Off the System If the system is operating under AIX, type the shutdown command to power off the system. If you cannot use this method, you can power off the system by using the following operator-panel power button procedure.
Page 448: Hot-Pluggable Frus
Hot-Pluggable FRUs Note: You do not have to power off the system to remove a hot-pluggable FRU from the CEC drawer or from I/O drawers. The following FRUs are hot-pluggable: v Hot-pluggable PCI adapters of an I/O drawer v Power supplies in an I/O drawer or CEC drawer (if the drawer has two power supplies and only one needs to be removed) v Rear fans on the CEC drawers I/O Drawer PCI Slot LED Definitions...
Page 449: Pci Adapters
PCI Adapters With this system, you can install PCI adapters with the power on. These adapters are referred to as hot-pluggable PCI adapters . Some adapters are not hot-pluggable and power must be removed from the system for adapter installation. Before you install the adapter, determine if the PCI adapter you are installing is hot-pluggable.
Page 450: Replacement
3. Remove the two thumbscrews, and remove the top cover from the drawer. 4. Determine the slot from which you are removing the adapter. 5. Disconnect any cables that are connected to the adapter being removed. 6. Turn the locking latch and lift the plastic stop for the adapter. 7.
Page 451: Hot-Pluggable Pci Adapter
AIX System Management Guide: Operating System and Devices . This publication is available at the following Web address: http://www-1.ibm.com/servers/aix/library/. Select Technical Publications. This publication is also contained on the AIX Documentation CD. The documentation is made accessible by loading the documentation CD onto the hard disk or by mounting the CD in the CD-ROM drive.
Page 452 Note: If the adapter or device has a problem that prevents it from replacement by hot swap, it must be replaced non hot swap by shutting down the system. Go to the RS/6000 and Eserver pSeries Diagnostics Information for Multiple Bus Systems Map 210 - 3. 7.
Page 453: Installing A Hot-Pluggable Pci Adapter
If you have added, removed, or replaced any adapters, run the diag -a command. If the system responds with a menu or prompt, follow the instructions to complete the device configuration. 26. Install the covers that you removed earlier and return the drawer to the normal operating position.
Page 454: Removing A Hot-Pluggable Pci Adapter
14. Select Install/Configure Devices Added After IPL and press Enter. Then follow the instructions on the screen. Successful installation is indicated by the OK message displayed next to the Command field at the top of the screen. 15. If you do not have other adapters to install, continue with the next step. If you have other adapters to install, press the F3 key to return to the PCI Hot-Plug Manager menu and then return to step 4 on page 435.
Page 455 Web address: http://www-1.ibm.com/servers/aix/library/. Select Technical Publications. This publication is also contained on the AIX Documentation CD. The documentation is made accessible by loading the documentation CD onto the hard disk or by mounting the CD in the CD-ROM drive. 5. Refer to “PCI Hot-Plug Manager Access” on page 438, and follow the steps in the access procedure to select PCI Hot Plug Manager.
Page 456: Pci Hot-Plug Manager Access
AIX System Management Guide: Operating System and Devices . This publication is available at the following Web address: http://www-1.ibm.com/servers/aix/library/. Select Technical Publications. This publication is also contained on the AIX Documentation CD. The documentation is made accessible by loading the documentation CD onto the hard disk or by mounting the CD in the CD-ROM drive.
Page 457 Add a PCI Hot-Plug Adapter Allows the user to add a new PCI hot-plug-capable adapter to the slot with the system turned on. You will be asked to identify the PCI slot that you have selected prior to the actual operation. The selected PCI slot will go into the Action state and finally into the On state.
Page 458 v If you receive a warning indicating that needed device packages are not installed, the system administrator must install the specified packages before you can configure or diagnose the adapter. v If you receive a failure message indicating a hardware error, the problem might be either the adapter or the PCI slot.
Page 459: Memory Riser Cards And Memory Dimms
Memory Riser Cards and Memory DIMMs Removal 1. Turn off power as described in “Powering Off the System” on page 429. 2. Place the CEC drawer in the rear service position as described in “Rear Service Position” on page 467. 3.
Page 460: Replacement
6. Remove the memory DIMM by pushing the tabs out on the memory connectors. Replacement 1. With one hand, touch any metal surface of the chassis to minimize static electrical charges, and then pick up the memory DIMM. 2. Locate the memory DIMM connector on the memory card. 3.
Page 461: Processor Card
Processor Card Removal 1. Turn off power as described in “Powering Off the System” on page 429. 2. Place the CEC drawer in the rear service position as described in “Rear Service Position” on page 467. 3. Remove the two thumbscrews and remove the back cover. 4.
Page 462: Cec Fans
CEC Fans Removal 1. If you have not already done so, open the rear door of the rack unit. 2. Pull the snap button out on the fan you want to remove. 3. Remove the fan. Replacement Replace in reverse order. Attention: After hot-plugging a CEC fan, wait at least 5 minutes and then examine the system error logs to make sure CEC fan errors are not being logged.
Page 463: Cec Backplane
CEC Backplane Removal 1. Turn off power as described in “Powering Off the System” on page 429. 2. Place the CEC drawer in the rear service position as described in “Rear Service Position” on page 467. 3. Disconnect and label all cables from the rear of the assembly. 4.
Page 464: Replacement
8. Remove the screws from the four backplane connectors (V/S COMM, RIO 1 & 2, and JTAG) at the rear of the backplane assembly. 9. Remove the screws from the backplane assembly and remove the backplane assembly. Replacement Replace in reverse order. Service Guide...
Page 465: I/O Drawer Backplane Assembly
I/O Drawer Backplane Assembly Removal Attention: If a primary I/O backplane is replaced, be aware that the service processor is integrated into the primary I/O backplane logic. Replacing the primary I/O backplane replaces the service processor. 1. Turn off power as described in “Powering Off the System” on page 429. 2.
Page 466: Replacement
9. Slide the I/O drawer backplane assembly to the rear and remove the assembly. 10. Remove the RIO card assembly as described in “RIO Card Assembly” on page 449. Replacement 1. Replace in reverse order. 2. Set the drawer type using the service processor menus. a.
Page 467: Rio Card Assembly
RIO Card Assembly Removal 1. Turn off power as described in “Powering Off the System” on page 429. 2. Place the I/O drawer in the rear service position as described in “Rear Service Position” on page 467. 3. Remove the two thumbscrews and remove the back cover. 4.
Page 468: Replacement
Replacement Replace in reverse order. Service Guide...
Page 469: Cec Drawer Power Distribution Board
CEC Drawer Power Distribution Board Removal 1. Turn off power as described in “Powering Off the System” on page 429. 2. Remove the CEC backplane as described in “CEC Backplane” on page 445. 3. Place the CEC drawer in the front service position as described in “Front Service Position”...
Page 470: I/O Drawer Power Distribution Board
I/O Drawer Power Distribution Board Removal 1. Turn off power as described in “Powering Off the System” on page 429. 2. Place the I/O drawer in the rear service position as described in “Rear Service Position” on page 467. 3. Remove the two thumbscrews and remove the rear cover. 4.
Page 471: Replacement
11. Loosen the two screws from the center cover and remove the cover. 12. Remove the media cable tray. 13. Remove the screws from the power distribution board. 14. Remove the power distribution board. Replacement Replace in reverse order. Chapter 9. Removal and Replacement Procedures...
Page 472: Power Supplies And Power Supply Fan Assemblies
Power Supplies and Power Supply Fan Assemblies Notes: 1. Each drawer can have up to two power supplies. You can replace each power supply separately. The removal and replacement procedures are the same for each power supply. 2. This procedure applies to the CEC and I/O drawer power supplies. 3.
Page 473: Removal
Removal DANGER Do not attempt to open the covers of the power supply. Power supplies are not serviceable and are to be replaced as a unit. Attention: Be sure that the replacement power supply (or cooling unit) is ready to install.
Page 474: Replacement
9. Pull out on the snap button and remove the fan assembly from the power supply. Push to secure fan assembly, pull to remove fan assembly Replacement Note: The power supply handle must be in the down position for replacement. Replace in the reverse order.
Page 475: Power Supply Test Switch Procedure
Power Supply Test Switch Procedure Before you replace a power supply, use this procedure to determine if the power supply needs replacing. 1. Perform steps 1 through 7 in “Power Supplies and Power Supply Fan Assemblies” on page 454. 2. Connect the power cord to the power supply and look at the front of the power supply.
Page 476: Internal Disk Drives
Internal Disk Drives Removal 1. Turn off power as described in “Powering Off the System” on page 429. 2. Place the I/O drawer in the rear service position as described in “Rear Service Position” on page 467. 3. Remove the two thumbscrews and remove the back top cover. 4.
Page 477 Internal DASD 1 SCSI id = 4 Internal DASD 2 SCSI id = 8 Chapter 9. Removal and Replacement Procedures...
Page 478: Replacement
Replacement Replace in reverse order. Refer to the following diagram for help with connecting the cables to the internal disk drives. Alternate Internal Disk Drive Connections System DASD 1 ip 4 jumper System Internal SCSI Cable Internal SCSI DASD 2 Cable DASD 1 ip 8 jumper...
Page 479: Fan Controller Card
Fan Controller Card Removal 1. Turn off power as described in “Powering Off the System” on page 429. 2. Place the appropriate drawer in the front service position as described in “Front Service Position” on page 468. 3. Remove the two screws from the center cover and remove the cover. 4.
Page 480: Cd-Rom Drive
CD-ROM Drive CAUTION: A class 1 laser is contained in the device. Do not attempt to operate the drive while it is disassembled. Do not attempt to open the covers of the drive as it is not serviceable and is replaced as a unit. Removal 1.
Page 481: Tape Drive
Tape Drive Removal 1. Turn off power as described in “Powering Off the System” on page 429. 2. If you have not already done so, open the front door of the rack unit. 3. Loosen the two thumbscrews that attach the front bezel to the I/O drawer. 4.
Page 482: Diskette Drive
Diskette Drive Removal 1. Turn off power as described in “Powering Off the System” on page 429. 2. If you have not already done so, open the front door of the rack unit. 3. Loosen the two thumbscrews that attach the front bezel to the I/O drawer. 4.
Page 483: Operator Panel
Operator Panel Removal 1. Turn off power as described in “Powering Off the System” on page 429. 2. Place the I/O drawer in the front service position as described in “Front Service Position” on page 468. 3. Loosen the two retaining screws that attach the front bezel to the drawer. 4.
Page 484: Replacement
Replacement 1. Remove the VPD module from the old operator panel and insert it in the new operator panel. Make sure you insert the module in the same position as it was in the old panel. VPD Module Cable Connector 2.
Page 485: Rear Service Position
Rear Service Position To place a drawer in the rear service position, do the following: 1. If you have not already done so, open the front door of the rack unit. 2. Loosen the two thumbscrews that attach the front bezel to the drawer. 3.
Page 486: Front Service Position
Front Service Position To place a drawer in the front service position, do the following: Attention: Do not pull the drawer out from the front. The drawer must be pushed to the front service position from the rear of the system. 1.
Page 487: Battery
Battery CAUTION: A lithium battery can cause fire, explosion, or a severe burn. Do not recharge, disassemble, heat above 100 degrees C (212 degrees F), solder directly to the cell, incinerate, or expose cell contents to water. Keep away from children. Replace only with the part number specified for your system.
Page 488: Replacement
socket. (The spring mechanism behind the battery pushes it out.) Replacement Tilt the battery so that you can insert it into the battery socket. Slide the battery into the battery socket, then push it down into the socket. Notes: 1. Be sure to tell the customer to reset the time and date. 2.
Page 489: Chapter 10. Parts Information
Chapter 10. Parts Information This chapter contains parts information for the system.
Page 490: Cec Drawer
CEC Drawer Service Guide...
Page 491 Index Part Number CCIN Units Per Description Number Assembly 11K0802 Up to 2 AC power supply (645 watt) 41L5404 DC power supply 03N2829 Cooling unit 41L5448 Fan assembly 41L5406 Power distribution board 11K1107 Fan controller card 07L7729 Up to 32 32MB DIMM 93H4702 Up to 32...
Page 492 Index Part Number CCIN Units Per Description Number Assembly 11K0358 Trim/ship bracket 03N3845 Left rail assembly 03N3847 Right rail assembly 09P0327 Anti-tip bracket 00P2402 Channel cable bracket (T00 rack) 11K0826 Channel cable bracket (S00 rack) 11K0851 Reset bracket Service Guide...
Page 493 Chapter 10. Parts Information...
Page 494 Index Part Number Units Per Description Assy 11K0237 CEC cage assembly 11K0354 Insulator-CEC board 21P3784 CEC backplane 11K0122 Mech. Assembly-CEC 46G3537 Standoff 09P4061 Tie bar assembly 1614920 Standoff 41L5315 Fan assembly 11K0249 Cable bracket 41L5208 Back cover 41L5206 Center cover 00G1268 As required Screw - M4...
Page 495: I/O Drawer
I/O Drawer Chapter 10. Parts Information...
Page 496 Index Part CCIN Units Per Description Number Number Assy 11K1107 Fan controller card See note Tape drive 41L5691 Tape drive carrier 11K0812 Up to 2 AC power supply (595 watt) 41L5413 Up to 2 DC power supply 03N2829 Cooling unit (Power supply filler) 41L5448 Fan assembly See note...
Page 497 Chapter 10. Parts Information...
Page 498 Index Part Number Units Per Description Assy 03N3845 Left rail assembly 03N3847 Right rail assembly 09P0327 Anti-tip bracket 00P2402 Channel cable bracket (T00 Rack) 11K0826 Channel cable bracket (S00 Rack) 11K0851 Reset bracket See note CD-ROM drive 41L5691 CD-ROM carrier 76H4091 Diskette drive 41L5688...
Page 499: Cec Drawer Internal Cables
CEC Drawer Internal Cables Chapter 10. Parts Information...
Page 500 Index Part Number Units Per Description Assembly 41L5866 Misc. Power Cable 41L5867 CEC SPCN Cable 41L5868 Fan Power Cable 03N3235 Power LED Cable 41L5652 Fan Controller Card Cable 34G0240 Up to 2 AC Power Cable 11K0400 Up to 2 DC Power Cable Service Guide...
Page 501: Primary I/O Drawer Internal Cables
Primary I/O Drawer Internal Cables Diskette CD-ROM PCI Board Optional 3.3 V Media Term DASD 1 Misc. Media Power Power DASD 2 3.3 V Ground Term DASD Power Op Panel Base SPCN Fan 3 Fan 4 Power Distribution Power Fan 6 Diskette Board Supply 2 or...
Page 502 Index Part Number Units Per Description Assy 03N3040 Misc. Power Cable (PDB to PCI board) 41L5517 Operator Panel Cable (I/O board to I/P) 41L5518 Base SPCN Cable (I/O board to I/P) 41L5516 Diskette Cable (I/O board to I/P) 41L5946 JTAG Cable (I/O board to bulkhead) 41L5521 V/S COMM Cable (I/O board to bulkhead) 41L5519...
Page 503: Secondary I/O Drawer Internal Cables
Secondary I/O Drawer Internal Cables Chapter 10. Parts Information...
Page 504 Index Part Number Units Per Description Assy 03N3040 Misc. Power Cable (PDB to PCI board) 41L5517 Operator Panel Cable (I/O board to I/P) 41L5518 Base SPCN Cable (I/O board to I/P) 03N3448 SCSI Cable (bulkhead to I/P) 41L5649 Operator Panel Cable (I/P to Op panel) 41L5652 Fan Cont.
Page 505: External Cables
External Cables FRU Part Units Per Description Number Assy 21H7375 JTAG cable 3-meter 44L0033 V/S COMM cable 3-meter 97H7328 V/S COMM cable 6-meter 44L0005 Up to 6 RIO cable 3-meter 97H7490 Up to 6 RIO cable 6-meter 04N7014 Up to 6 RIO cable 15-meter 09P1251 Up to 3...
Page 506: Keyboards And Mouse
Keyboards and Mouse Index Number FRU Part Units Per Description Number Assy 93H8120 Keyboard, 101 United States English (ID 103P) 93H8121 Keyboard, 102 Canada French (ID 058) 93H8122 Keyboard, 102 Canada French (ID 445) 93H8123 Keyboard, 102 Spanish (ID 171) 93H8124 Keyboard, 104 Brazil Portuguese (ID 275) 93H8125...
Page 507 Index Number FRU Part Units Per Description Number Assy 93H8154 Keyboard, 106 Japan (ID 194) 93H8155 Keyboard, 101 Chinese/US (ID 467) 93H8156 Keyboard, 103 Korea (ID 413) 93H8157 Keyboard, 101 Thailand (ID 191) 76H5084 Three Button Mouse Chapter 10. Parts Information...
Page 508: Keyboards And Mouse (Black)
Keyboards and Mouse (Black) Index Number FRU Part Units Per Description Number Assy 07L9446 Keyboard, 101 United States English (ID 103P) 07L9447 Keyboard, 102 Canada French (ID 058) 07L9448 Keyboard, 102 Canada French (ID 445) 07L9449 Keyboard, 102 Spanish (ID 171) 07L9450 Keyboard, 104 Brazil Portuguese (ID 275) 07L9451...
Page 509 Index Number FRU Part Units Per Description Number Assy 07L9480 Keyboard, 106 Japan (ID 194) 07L9481 Keyboard, 101 Chinese/US (ID 467) 07L9482 Keyboard, 103 Korea (ID 413) 07L9483 Keyboard, 101 Thailand (ID 191) 08L0362 Three Button Mouse (Black) Chapter 10. Parts Information...
Page 510 Service Guide...
Page 511: Appendix A. Environmental Notices
Recycling facilities may not be available in your area. For information on disposal of batteries, contact your local waste disposal facility. In the United States, IBM has established a collection process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from IBM Equipment.
Page 512: Declared Acoustical Noise Emissions
Declared Acoustical Noise Emissions Noise Emissions Operating Idle With H80 CEC Drawer only 5.8 bels 5.8 bels <L > 45 dBA 45 dBA Impulsive or prominent discrete tones Noise Emissions Operating Idle With H80 and Primary I/O Drawer 6.2 bels 6.2 bels <L >...
Page 513: Appendix B. Notices
Appendix B. Notices This information was developed for products and services offered in the U.S.A. The manufacturer may not offer the products, services, or features discussed in this document in other countries. Consult the manufacturer’s representative for information on the products and services currently available in your area. Any reference to the manufacturer’s product, program, or service is not intended to state or imply that only that product, program, or service may be used.
Page 514 Service Guide...
Page 515: Appendix C. Service Processor Setup And Test
Appendix C. Service Processor Setup and Test For your convenience, an example of a basic service processor setup checklist is included here. Your setup may include more or fewer of the available features, so you can adjust this checklist for your own application so that it is helpful to you. Service Processor Setup Checklist 1.
Page 516: Testing The Setup
Testing the Setup This section contains sample testing procedures to help ensure that your setup is working. These tests include communicating with the server operating system. Before you start, ensure that the necessary serial port(s) is configured. If you need assistance, refer to “Serial Port Configuration”...
Page 517: Serial Port Configuration
Return to the “Telephone Number Setup Menu” on page 394 to enter the actual telephone numbers your server will use for reporting problems. Serial Port Configuration To configure the serial port on an AIX system, run the following from an AIX console: 1.
Page 518 Service Guide...
Page 519: Appendix D. Modem Configurations
Appendix D. Modem Configurations The service processor is designed to place little demand on an attached modem, thereby increasing the setup and connection success rates. Sample Modem Configuration Files This appendix contains information about several sample modem configuration files that either work directly with your modem or provide a good starting point for a custom setup.
Page 520: Configuration File Selection
If Yes, use modem configuration file modem_m0.cfg and go to step 7 on page 503. Note: The IBM 7852-400 modem has DIP switches on the right side of the unit. See “IBM 7852-400 DIP Switch Settings” on page 505 for the correct switch settings.
Page 521: Examples For Using The Generic Sample Modem Configuration Files
See your modem manual for more information. Some modems, such as the IBM 7857-017, are not designed for the paging function. Although they can be used for paging, they return an error message when they do not get the expected response from another modem.
Page 522: Customizing The Modem Configuration Files
Customizing the Modem Configuration Files You can create your own modem configuration files or modify the samples provided. After you customize your modem configuration files, you must access them through the Configure Remote Maintenance Policy Service Aid rather than from the service processor menus.
Page 523: Ibm 7852-400 Dip Switch Settings
IBM 7852-400 DIP Switch Settings If you are using a 7852-400 modem to enable service processor communications, for proper operation, the dual inline package (DIP) switches must be set according to the following table: Switch Position Function Force DTR Flow Control &E4...
Page 524: Ring Detection
Ring Detection Most modems produce an interrupt request each time they detect a ring signal. Some modems generate an interrupt only on the first ring signal that they receive. AT&T DataPort 2001 is an example of such a modem. The service processor uses the ring interrupt request to count the number of rings when Ring Indicate Power-On (RIPO) is enabled.
Page 525: Transfer Of A Modem Session
Transfer of a Modem Session Because many modem command variations exist, the sample modem configuration files located at the end of this appendix have been written to capture the largest number of workable modem settings. The modem command &Dn (where n is a number) generally sets the modem response to the Data Terminal Ready (DTR) signal from the server’s serial port.
Page 526: Recovery Strategy
Recovery Strategy The recovery strategy consists of making two calls to establish a remote session. This solution is the easiest to implement and allows more freedom for configuring your server’s serial ports. To set up a remote terminal session, dial into the service processor and start the system.
Page 527: Modem Configuration Sample Files
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # The modem has configuration switches. They should be set to the # factory default settings, except switches 11 and 12.
Page 528 send "+++" # Assure command mode. delay 2 # Allow mode switching delay. send "ATH0T\r" # Set modem switch-hook down # (i.e., hang up). ignore "0\r" or "OK\r" timeout 2 # Ignore modem response. send "ATE0Q1\r" # Initialize modem: Echo OFF, # Disable responses.
Page 529: Sample File Modem_M1.Cfg
Sample File modem_m1.cfg # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP modem_m1 # FUNCTIONS: Modem configuration file specifically for IBM 7857-017 modem with # Auto-Reliable feature. This feature must be turned off for Catcher calls. # This example uses the AT&F reset command to choose the factory defaults.
Page 530 # *E0=data compression disabled # E0=echo disabled ignore "0\r" or "OK\r\n" timeout 2 # Ignore modem response. send "AT#F0*Q2\r" # Trellis modulation disabled # Retrain with adaptive rate expect "0\r" or "OK\r\n" timeout 2 # Confirm commands successful send "ATV0X0S0=2\r" # Numeric response code # AT compatible messages # Answer on 2nd ring...
Page 531: Sample File Modem_Z.cfg
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
Page 532 timeout 60 done disconnect: delay 2 # Separate from previous data. send "+++" # Assure command mode. delay 2 # Allow mode switching delay. send "ATH0T\r" # Set modem switch-hook down # (i.e., hang up). ignore "0\r" or "OK\r" timeout 2 # Ignore modem response.
Page 533: Sample File Modem_Z0.Cfg
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
Page 534 expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done disconnect: delay 2 # Separate from previous data. send "+++" # Assure command mode. delay 2 # Allow mode switching delay. send "ATH0T\r"...
Page 535: Sample File Modem_F.cfg
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
Page 536 done retry: send "A/" # Repeat the previous command. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done disconnect: delay 2 # Separate from previous data. send "+++"...
Page 537: Sample File Modem_F0.Cfg
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
Page 538 connect: send "ATDT%N\r" # Tone dialing command. # %N from Call Home setup. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done retry: send "A/" # Repeat the previous command.
Page 539: Sample File Modem_F1.Cfg
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
Page 540 expect "0\r" timeout 2 # Confirm commands successful. send "ATS0=0\r" # Set AutoAnswer OFF expect "0\r" timeout 2 # Confirm command successful. send "AT&C1&D2&R1\r" # Detect carrier and DTR, # Ignore RTS. expect "0\r" timeout 2 # Confirm command successful. done connect: send "ATDT%N\r"...
Page 541 ripo: send "AT&F1Q0T\r" # Reset modem. Select profile 1 ignore "0\r" or "OK\r\n" timeout 2 # Ignore modem response. send "ATE0T\r" # Initialize modem: Echo OFF, expect "0\r" or "OK\r\n" timeout 2 # Enable responses (Numeric), send "ATQ0V0X0T\r" # Limit response codes. expect "0\r"...
Page 542 Service Guide...
Page 543: Appendix E. Rack Drawer Rail Instructions
Appendix E. Rack Drawer Rail Instructions This appendix provides information for installing rails into your rack or system. Read the safety information in “Safety Notices” on page xi before using these procedures. Front Drawer-Stop Installation Install a drawer stop (2), part number 11K0358, on each side at the front of the rack to prevent the drawer from sliding out the front.
Page 544: Drawer Rail Assembly And Installation
Drawer Rail Assembly and Installation The drawer rails require assembly before you put them in your rack. Use two screws, part number 00G1268, to attach an anti-tip guide (2), part number 09P0327, to each rail. The left rail (1) is part number 03N3845 and the right rail (5) is part number 03N3847.
Page 545: Cable Routing
Cable Routing Use the following descriptions to route and secure the cables in the rack drawer. I/O Drawer Cables: If present, connect the RIO drawer cables to the I/O drawer and secure them with the RIO cable retainer (3), part number 11K0584. Use two screws (2), part number 00G1268.
Page 546 CEC Drawer Cables: Arrange the CEC drawer cables in the CEC drawer cable bracket (3), part number 11K0249, and fasten the bracket to the back of the CEC drawer. (Fasteners (1) push in to lock and pull out to unlock.) Route the cables over the cable guides, and secure the cables with Velcro strips (2), part number 07H6855 or 51H9502.
Page 547 Securing Drawer Cables: Route the cables over the cable guides (2) and secure the cables with Velcro strips (1), part number 07H6855 or 51H9502. Leave a loop large enough so that the drawer can be pulled out the back. Appendix E. Rack Drawer Rail Instructions...
Page 548 Service Guide...
Page 549: Index
Index about this book xvii data flow 4 acoustical dc power cable routings 57 noise dc power cables 57 emissions 493 deconfigure, processor/memory 404 AIX location codes 34, 36 description, ipl flow 137 AIX operating system documentation 384, 422 diagnostics online 367 overview 69 battery...
Page 550 memory riser card and memory DIMM locations 21 memory riser cards and memory modules 441 handling static-sensitive devices 428 memory, description 26 hot-pluggable FRUs 430 messages, SP checkpoints 140 hot-pluggable PCI adapter installation overview 438 minimum configuration MAP 69, 113 Model H80 and Models 6H0 and 6H1 system unit locations 8 I/O drawer backplane assembly 447...
Page 551 POST keys (continued) removal and replacement procedures (continued) numeric 8 key 7 power supply fan 454 power cables 66 processor card 443 power control network utilities menu 389 RIO card assembly 449 power MAP 69, 89 tape drive 463 power supply restart recovery 399 fan removal 454 RETAIN 396...
Page 552 service processor (continued) system management services 415 power control network utilities menu 389 display error log 417 power-on methods 398 multiboot 422 privileged user menus 372 OK prompt 425 procedures in service mode 396 password utilities 416 processor configuration/deconfiguration menu 383 remote initial program load setup 417 reboot/restart policy setup menu 379 SCSI utilities 421...
Page 553 Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
Page 554 Readers’ Comments — We’d Like to Hear from You Cut or Fold Along Line SA38-0566-03 Fold and Tape Please do not staple Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ NO POSTAGE NECESSARY IF MAILED IN THE...
Page 556 Printed in U.S.A. April 2002 SA38-0566-03...

This manual is also suitable for:

Rs/6000 h80 Eserver pseries 660 6h0 Eserver pseries 660 6h1

IBM 7026-H80 - RS/6000 - 256 MB RAM Service Manual

Safety Notices

Data Integrity and Verification

About this Book

Chapter 1. Reference Information

Chapter 2. Diagnostics Overview

Chapter 3. Maintenance Analysis Procedures (Maps)

Chapter 4. Checkpoints

Chapter 5. Error Code to FRU Index

Chapter 6. Loading the System Diagnostics in Service Mode

Chapter 7. Using the Service Processor

Chapter 8 . Using System Management Services

Chapter 9. Removal and Replacement Procedures

Chapter 10. Parts Information

Appendix A. Environmental Notices

Appendix B. Notices

Appendix C. Service Processor Setup and Test

Appendix D. Modem Configurations

Appendix E. Rack Drawer Rail Instructions

Quick Links

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Summary of Contents for IBM 7026-H80 - RS/6000 - 256 MB RAM