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Samsung CNF24 User Manual
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Samsung CNF24 User Manual

Samsung CNF24 User Manual

Samsung cnf24 telephone system user guide
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  • Page 1 CNF24 User Guide...
  • Page 2 This manual is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright. No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to third parties in any form without the prior written consent of SAMSUNG Electronics Co., Ltd.

  • Page 3: Purpose

    Conten nt and O Organiza ation This manua al consists of f 4 chapters and an abbr eviation. CHAPTER R 1. CNF24 Overview Describes C CNF24 overv view and cap pacity. CHAPTER R 2. CNF24 Setup Describes t the CNF24 s...

  • Page 4: Conventio Ons

    ‘Bold Courier New’ font will indicate the value entered by the operator on the console screen. Reference Manuals OfficeServ DM User Guide Describes how to connect and use the OfficeServ DM, how to configure and set the OfficeServ key phone system’s environment. © SAMSUNG Electronics Co., Ltd.

  • Page 5: Revision History

    CNF24 User Guide Revision History EDITION DATE OF ISSUE REMARKS 09. 2010. First edition 11.2010 Second edition This page is intentionally left blank. © SAMSUNG Electronics Co., Ltd.

  • Page 6: Table Of Contents

    CNF24 Us ser Guide BLE O OF CO ONTE ENTS   Purpose ........................3   Documen nt Content and d Organization n ..............3   Conventio ons .................
  • Page 7 J .......................... 61   L .......................... 62   M ......................... 62   O ......................... 62   P .......................... 62   R ......................... 62   S .......................... 62   U ......................... 62   W ......................... 62 © SAMSUNG Electronics Co., Ltd.
  • Page 8 CNF24 User Guide LIST OF FIGURES   Figure 1.1 Front View of the CNF24 ................11   Figure 1.2 Slot Information for CNF24 ................ 14   Figure 2.1 CNF24 Parameter Setting ................17   Figure 2.2 Input Service License Key ................17  ...
  • Page 9 CNF24 User Guide LIST OF TABLES   Table 1.1 Ports and LEDs of the CNF24 ..............11   Table 1.2 System Capacity ................... 13   Table 3.1 Installation Environment ................22   Table 4.1 Examples of conference group configurations ..........39 This page is intentionally left blank.

  • Page 10: Ove Erview

    The CNF24 4 provides th e ability to re ecord voice c conferences with a maxim recording c capacity per C CNF24 of 50 0 hours, the m maximum nu umber of conference s that can be e recorded s imultaneous ly is 6.

  • Page 11: Figure 1.1 Front View Of The Cnf24

    CONF MEM BACKUP CNF24 Figure 1.1 Front View of the CNF24 The components on the front panel of the CNF24 are listed in Table 1.1. Table 1.1 Ports and LEDs of the CNF24 Ports, LEDs Functions Ethernet port that connects to the LAN.
  • Page 12 - Red blink: Over 80% of the recording storage used. BACKUP LED This LED indicates the status of backup operation. - Green blink: Makes backup of the recorded data to the web page. - Off: No operation © SAMSUNG Electronics Co., Ltd.

  • Page 13: Cnf F24 Capacity

    MCP, or other OfficeServ system. CNF24 has 24 conference channels and up to maximum 4 cards can be installed into the OfficeServ7400. The number of conference groups can be increased as more CNF24 cards are installed on the system. In case of recording or paging, the number of conference members is decreased as each recording or paging occupies one conference channel.

  • Page 14: Slot Inform Mation For Cn Nf24

    The CNF24 must be installed into a slot that supports 32 channels or more if all 24 conference channels are to be used. If the CNF24 is installed into a 16 channel slot, a maximum of 16 conference channels are supported.
  • Page 15 CNF24 User Guide This page is intentionally left blank. © SAMSUNG Electronics Co., Ltd.

  • Page 16: Cnf F24 Setup

    CNF24 Us ser Guide APTE ER 2. CNF2 24 Se etup This chapt ter describes t the CNF24 se etup procedure e and license. CNF2 24 Setu Setu up Proc cedure CNF24 setu up procedure e is describe ed below.

  • Page 17: Figure 2.1 Cnf24 Parameter Setting

    Input CNF24 IP Address in DM 2.2.16. Figure 2.1 CNF24 Parameter Setting CNF24 will restart automatically to apply new network setting. Input Service License Key in DM 2.1.4 to enable CNF24 channels. Figure 2.2 Input Service License Key © SAMSUNG Electronics Co., Ltd.

  • Page 18: Cnf24 Li Icense

    CNF24 service, you will require a new Service License including CNF24 count. The number of CNF24 license counts can be up to 96 (24 x 4) in case of MP40, 48 (24 x 2) in case of MP20 and 24 in case of MP20S.

  • Page 19: Setup Inform Mation

    Installer does not have to update installation information. The new card Mac address is updated automatically. When current CNF24 installed in slot A is pulled out and another CNF24 is installed in slot B. Installer should clear previous setup information from slot A to update new CNF24 information.

  • Page 20: Cnf F24 Status

    Card Parameter setting When IP address is not assigned to CNF24, the system cannot check the card status. Every time a new CNF24 is installed, the user should assign its IP address. Service License Key Even though CNF24 is installed normally, the system cannot provide conference service without the correct Service License.
  • Page 21 CNF24 User Guide This page is intentionally left blank. © SAMSUNG Electronics Co., Ltd.

  • Page 22: Env Vironment

    CNF24. Envir ronme OfficeServ Conference Manager ca n manage th he conferenc e for CNF24 Table 3.1 Ins stallation Env vironment Catego Requ irement ntium III or fas ster Main Mem 2 MB or more...

  • Page 23: Ope Eration

    All the opreations of the Conference Manager are restricted by the user level. Starting the OfficeServ Conference Manager Launch the web browser. Input the URL like ‘https://system_ip/pwp/index.html’ (for MP20s) or ‘http://system_ip/pwp/index.html’ (for MP40, MP20). Figure 3.1 Conference Manager © SAMSUNG Electronics Co., Ltd.

  • Page 24: Figure 3.2 Java Downlad Page

    If the Java Runtime Environment is not installed or a lower version than V1.6.0_3 is installed on the PC, you will see the page below. Click the [Java Download Page] or [Java Upgrade Page]. Figure 3.2 Java Downlad Page © SAMSUNG Electronics Co., Ltd.

  • Page 25: Log In

    CNF24 User Guide Log In Input your extension number in [Station Number]. Input your extensions passcode in [Station Password]. (default: 1234) Click the [Login] button. Figure 3.3 Log in screen © SAMSUNG Electronics Co., Ltd.

  • Page 26: Mee Et Me Main

    Display the card position, and can select the previous/this/next week Buttons Function buttons Time Table Displays the time table of the channel Status Bar Displays information such as IP address, version, type, country, system time © SAMSUNG Electronics Co., Ltd.

  • Page 27: Create

    CNF24 User Guide Create Select the conference time by dragging the area in the time table Figure 3.5 Conference Time Selection Click the [Create] button. © SAMSUNG Electronics Co., Ltd.

  • Page 28: Figure 3.6 Conference Reservation

    Input the number of attendees, this will reserve the required channels from the available channels. Available Channel Display the max channel according to condition. Attendee List Input conference member. You can send the invitation letter by checking the ‘Send Invitation letter’ after confirming reservation. © SAMSUNG Electronics Co., Ltd.

  • Page 29: Figure 3.7 Select Conference Member

    Search subscriber by phone number or name and add selected subscriber to Party List. In Party List, subscriber’s information such as phone number, name and e-mail address can be checked. Figure 3.7 Select Conference Member © SAMSUNG Electronics Co., Ltd.

  • Page 30: Figure 3.8 Meet Me Conference Invitation

    If you check the ‘Send Invitation Email’, you can see the window below. Make an invitation message and click the [Send] button. The invitation mail will be sent to all the conference members. Figure 3.8 Meet Me Conference Invitation © SAMSUNG Electronics Co., Ltd.

  • Page 31: Detail

    Navigator (<, >) Can select the previous/next Detail See the detail of selected reservation Cancel Cancel the selected reservation. You can send a mail with the reason Email See the invitation message of the selected conference © SAMSUNG Electronics Co., Ltd.

  • Page 32: Sch Heduled Confe Erence(S)

    Display the card position, you can select the yesterday/ tomorrow Conference Details See the detail of selected reservation Cancel Reservation Cancel the selected reservation. You can send a mail with the reason View Email See the invitation message of the selected conference © SAMSUNG Electronics Co., Ltd.

  • Page 33: Cancel R Reservation

    You can cancel the reserved conference. [Cancel Reservation] button is shown on Reserved Meet Me. If you click [Cancel Reservation] button, the information of the selected conference is shown, and you can input the reason. Figure 3.11 Cancel Reservation © SAMSUNG Electronics Co., Ltd.

  • Page 34: Sch Heduler Histo Ry

    See the detail of selected conference View Reason See the cancel reason of selected conference Download Record Download the recording file Delete Record Delete the recording file Delete Delete the selected history Delete All Delete all history © SAMSUNG Electronics Co., Ltd.

  • Page 35: My Scheduler

    See the invitation of selected conference Cancel Reservation Cancel the selected conference View Reason See the cancel reason of selected conference Watch Watch the status of selected conference Download Record Download the recorded conference file © SAMSUNG Electronics Co., Ltd.

  • Page 36: Watch

    Recording button can only be activated when the recording option is selected during reservation. Paging Start Page/stop all members /Paging Stop Paging button can only be activated when the recording option is selected during reservation. Terminate Terminate conference © SAMSUNG Electronics Co., Ltd.

  • Page 37: Acti Ive Conferen Ce Status

    Recording button can only be activated when the recording option is selected during reservation. Paging Start Page/stop all members /Paging Stop Paging button can only be activated when the recording option is selected during reservation. Terminate Terminate conference © SAMSUNG Electronics Co., Ltd.
  • Page 38 CNF24 Us ser Guide APTE ER 4. Conf ferenc ce Fe eatur This chapt ter describes d detail features s of CNF24 co onferences. CNF24 sup pports 3 kinds s of conferen nce types. Meet-Me Ad-hoc Pre-defin ned. The CNF24...

  • Page 39: Table 4.1 Examples Of Conference Group Configurations

    (Recording:2 channels, Free:6 channels) Group is configured for 12 12 members (+1) 1 group members. (Recording:1 channel, Free:11 channels) Group is configured for 23 23 members (+1) 1 group members. (Recording:1 channels, Free:0 channel) © SAMSUNG Electronics Co., Ltd.

  • Page 40: Mee Et-Me Confere Ence

    Loop Start Analog Trunk (FXO). Refer to the below digital trunk types. − ISDN BRI Trunk − ISDN PRI Trunk − SPnet − SIP Trunk (To use CNF24 resource properly, MPS should be enabled.) − H.323 Trunk (To use CNF24 resource properly, MGI should be enabled.) © SAMSUNG Electronics Co., Ltd.
  • Page 41 Conference list inspection and inquiry − Personal greeting User can register personal greeting on reservation menu. − Conference status inquiry − Lock/UnLock the conference − Mute/UnMute the conference member − Disconnect a conference member − Conference time extension © SAMSUNG Electronics Co., Ltd.
  • Page 42 Mail Server User ID: Mail Server’s user ID Mail Server Password: Mail Server’s password Mail Server Domain: Mail Server’s Domain Address (instead of Mail Server DNS IP: DNS IP address (used for Mail Server Domain) © SAMSUNG Electronics Co., Ltd.

  • Page 43: Figure 4.1 Conference Options

    CNF24 User Guide Figure 4.1 Conference Options © SAMSUNG Electronics Co., Ltd.

  • Page 44: Conference Progress

    Password: Password of station number (default: 1234) Each extension user can access Conference Manager and manage their own conferences. These conferences can’t be checked by other extension users. Figure 4.2 Conference Manager (DM 9.2.1) Check current date and time. © SAMSUNG Electronics Co., Ltd.

  • Page 45: Figure 4.3 Conference Reservation

    If you want to set conference time from 10:00 to 11:00, drag the mouse pointer from 10:00 to 11:00. Reserve conference. Select [Create] button. Then new pop-up menu will be displayed as below. Figure 4.3 Conference Reservation © SAMSUNG Electronics Co., Ltd.
  • Page 46 <Page Group> is enabled. Input the page group index. Page Group You can upload a personal greeting message file. Greeting Prompt Input a numeric password for the conference If left blank, members joining the conference will not be required to enter a password. © SAMSUNG Electronics Co., Ltd.

  • Page 47: Figure 4.4 Select Conference Member

    Search subscriber by phone number or name and add selected subscriber to Party List. In Party List, subscriber’s information such as phone number, name and e-mail address can be checked. Figure 4.4 Select Conference Member © SAMSUNG Electronics Co., Ltd.

  • Page 48: Figure 4.5 Meet Me Invitation Letter

    4) Select <Attributes> and set Encoding as u-Law and sampling rate as 8000. (You don’t have to change other parameters.) 5) SND file is created. After creating SND file, select the file and click <Upload> in <Greeting Prompt> menu. Refer to Figure 4.3 Conference Reservation. © SAMSUNG Electronics Co., Ltd.

  • Page 49: Figure 4.6 Mjoin Feature Code

    User will join the conference as an Anonymous. Conference ID (xxx) + Member Login Index (yy) + End Digit (‘#’) 6 digits. Member Login Index can be 00 to 99. If user dials 99 as member © SAMSUNG Electronics Co., Ltd.
  • Page 50 In this case, if new participant is a station user, “Meet-Me Conf / Wait for Joining” message will be displayed on their LCD until they join the conference. Join Meet-Me conference Participant joins the conference after completing above flow. © SAMSUNG Electronics Co., Ltd.

  • Page 51: Figure 4.7 Record Meet-Me Conference

    Select one conference group that the master wants to record and click [Watch] button. Conference Status menu is displayed. Click [Recording Start] button to start recording conference call. Note that one recording occupies one conference channel. Figure 4.7 Record Meet-Me Conference © SAMSUNG Electronics Co., Ltd.

  • Page 52: Figure 4.8 Download Recorded Conference

    Select the conference group that you want to download the recorded conference file and click [Download Record] button. Be sure that [Download Record] button is activated only when selected conference is completed or terminated. Figure 4.8 Download Recorded Conference © SAMSUNG Electronics Co., Ltd.

  • Page 53: Figure 4.9 Save Recorded Conference

    Downloaded conference file can be played as following. Run a multimedia program and open a downloaded conference file. The downloaded conference file is saved as .wav type, so you should not have to change its file type. © SAMSUNG Electronics Co., Ltd.

  • Page 54: Figure 4.10 Page Meet-Me Conference

    Conference Status menu is displayed. Click [Paging Start] button to start paging conference call. Page members can hear current conference until page is stopped. Note that one page occupies one conference channel. Figure 4.10 Page Meet-Me Conference © SAMSUNG Electronics Co., Ltd.

  • Page 55: Additional Features

    ==> If conf ID is 104, you should input 10499 to join conference as master. (99 is master login index.) (b) During conference, select EXTEND key or input its tel. number. (ex. EXTEND : 99) You can see end time is extended in <Conference Status> menu. © SAMSUNG Electronics Co., Ltd.
  • Page 56 After connecting with <B>, <A> selects [MJOIN] again. Then both <A> and <B> join the conference at the same time. In this case the join flow is not needed because <A> is already an authorized member of the conference. © SAMSUNG Electronics Co., Ltd.

  • Page 57: Ad-Hoc Conference

    Ad-hoc conference is established when the master invites conference members one by one. The OfficeServ system also supports this conference type without the CNF24 using system resource. The additional features and capacity is only available when using the CNF24 Features Ad-hoc conference can be established when there are at least 3 members.

  • Page 58: Figure 4.11 Mconf Feature Code

    Station A selects MCONF key or dial the feature code during conversation with station B. Station A then dials another station C to invite to the Ad-hoc conference. Note. Ad-hoc conference with MCONF key uses CNF24 conference channels not system resource and station A becomes the master in this case.

  • Page 59: Pre-Defined Conference

    Features If the master disconnects the call, the current pre-defined conference is also disconnected. If all members disconnect the call in the middle of a conversation, the master and current pre-defined conference is also disconnected. © SAMSUNG Electronics Co., Ltd.

  • Page 60: Figure 4.12 Mgc Feature Code

    Insert conference members who will be called by the master(organizer). One conference group can have a maximum of 23 members. One CNF24 provides max 24 conference channels, one channel is assigned to the master and the rest of channels can be assigned to members.
  • Page 61 CNF24 Us s er Guide BREV VIATIO Basic Rate Interfa CPLD Comp plex Program mmable Logic c Device Centr ral Processin g Unit Devic ce Manager Foreig gn eXchange e Office Foreig gn eXchange e Station Hard Disk Drive Basic...
  • Page 62 Primary Rate Interface PSTN Public Switched Telephone Network Personal Web Page (OfficeServ Conference Manager) Random Access Memory Session Initiation Protocol Sole Participant Audio UART Universal Asynchronous Receiver and Transmitter Unshielded Twisted Pair wire Wireless Intelligent Peripheral © SAMSUNG Electronics Co., Ltd.

  • Page 63: User Guide

    User Guide © 2010 Samsung Electronics Co., Ltd. All rights reserved. Information in this manual is proprietary to SAMSUNG Electronics Co., Ltd. No information contained here may be copied, translated, transcribed or duplicated by any form without the prior written consent of SAMSUNG.

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