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Siemens WM14VPH9GB User Manual And Installation Instructions

Siemens WM14VPH9GB User Manual And Installation Instructions

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Washing machine
WM14VPH9GB
en
User manual and installation instructions
Register your product on My Siemens and discover
exclusive services and offers.
siemens-home.bsh-group.com/welcome
The future moving in.
Siemens Home Appliances

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Summary of Contents for Siemens WM14VPH9GB

  • Page 1 Washing machine WM14VPH9GB User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Sorting laundry ....... 31 General information...... 4 Freshening up laundry .... 31 Intended use........ 4 Degrees of soiling ...... 31 Restriction on user group.... 5 Care symbols on the care labels ... 31 Safe installation ........ 5 Detergents and care products..   32 Safe use ........... 7 Detergent recommendation ... 32 Safe cleaning and maintenance.. 10...
  • Page 3 Customer Service......   60 Connecting your appliance to Product number (E-Nr.) and pro- the Home Connect app.... 40 duction number (FD) ...... 60 Connecting the appliance to the energy manager ...... 40 Consumption values.....    61 Activating Wi-Fi on the appliance... 41 Deactivating Wi-Fi on the appli- Technical specifications....
  • Page 4: Safety

    en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
  • Page 5: Restriction On User Group

    Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
  • Page 6 en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
  • Page 7: Safe Use

    Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
  • Page 8 en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 9 Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
  • Page 10: Safe Cleaning And Maintenance

    en Safety Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! ¡ Improper repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
  • Page 11: Preventing Material Damage

    Preventing material damage en ¡ Modified or damaged water hoses Preventing material damage Preventing material dam- may result in material damage and damage to the appliance. Never kink, crush, modify or cut ▶ through water hoses. Follow these instructions to avoid ma- Only use the water hoses sup- terial damage and damage to the ap- ▶...
  • Page 12: Save Energy And Conserve Re- Sources

    en Installation and connection Wash the laundry without prewash. Save energy and conserve re- Washing with prewash increases sources the programme duration and in- If you follow these instructions, your creases energy and water con- appliance will use less electricity and sumption.
  • Page 13: Contents Of Package

    Installation and connection en ATTENTION! Objects remaining in Remove these objects, along with ▶ the drum that are not designed for all supplied accessories, from the operation with the appliance may drum before starting the appliance. cause material damage and dam- Open the door and remove the ac- age to the appliance.
  • Page 14: Removing The Transit Bolts

    en Installation and connection Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
  • Page 15: Connecting The Appliance

    Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Connecting the appliance Remove the four sleeves.
  • Page 16: Aligning The Appliance

    en Installation and connection Connect the water inlet hose. Drainage into a si- phon. Secure the connec- tion point with a (24– 40 mm) hose clamp. Drainage into a wash basin. Fix and secure the wa- ter outlet hose with an elbow → Page 29.
  • Page 17 Installation and connection en To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Screw the lock nuts tightly against the housing using a WAF 17 wrench.
  • Page 18: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 19: Detergent Drawer

    Familiarising yourself with your appliance en Detergent drawer Measuring aid for liquid detergent → "Using a measuring aid for liquid Below is an overview of the structure detergent", Page 34 of the detergent drawer. Compartment II: ¡ Detergent for main wash ¡ Water softener ¡...
  • Page 20: Display

    en Display Display Display The display shows the current settings, options or relevant information. Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 21 Display en Display Designation Description Pause Programme status End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 37 Energy consumption Energy consumption for the selected programme.
  • Page 22: Buttons

    en Buttons Buttons Buttons Below is an overview of the buttons and their setting options. The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 24. Button Selection Description Start / Reload...
  • Page 23 Buttons en Button Selection Description Remote Start   ¡ Activate If you briefly press the button, the appliance will be enabled for remote start via the Home Con- ¡ Deactivate nect app ¡ Open the If you press the button for approx. 3 seconds, the Home Connect Home Connect menu opens.
  • Page 24: Programmes

    en Programmes Intensity Less Ironing Prewash Extra Rinse varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 25 Programmes en Intensity Less Ironing Prewash Extra Rinse varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 26 en Programmes Intensity Less Ironing Prewash Extra Rinse varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 27 Programmes en Intensity Less Ironing Prewash Extra Rinse varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 28 en Programmes Intensity Less Ironing Prewash Extra Rinse varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 29: Accessories

    Accessories en Accessories Accessories Only use original accessories. These have been made especially for your appli- ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WZ10131 cold water or AquaStop (approx.
  • Page 30: Laundry

    en Laundry a After the programme has ended, the display shows: End. Start the first wash cycle or press to switch off the appliance. → "Basic operation", Page 33 Laundry Laundry You can wash all items that the man- ufacturer has marked as machine- washable on the care label and fab- Pour washing powder into com- rics made from hand-washable wool...
  • Page 31: Sorting Laundry

    Laundry en – Wash large and small items of – Soiling → Page 31 laundry together – Care symbols on the care labels – Dab fresh stains with soapy wa- → Page 31 ter (do not rub them) – Some stubborn or dried-in stains Freshening up laundry can be removed by washing Note several times...
  • Page 32: Detergents And Care Products

    en Detergents and care products Symbol Washing process Recommended programme ⁠ Particularly gentle Delicates/Silk for washing by hand Hand wash Wool Not suitable for machine-washing – Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch.
  • Page 33: Detergent Dosage

    Basic operation en Tip: Visit www.cleanright.eu to find further information on detergents, care products and cleaning agents for domestic use. Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources.
  • Page 34: Setting A Programme

    en Basic operation Note: The drum is lit up after the ¡ To prevent creasing, take note of door is opened and closed and once the maximum load for the relevant the programme has started. The light programme → Page 24. goes out automatically. Requirement: Prepare and sort the laundry.
  • Page 35: Use The Measuring Aid For Liquid Detergent

    Basic operation en Press down on the insert and re- Slide the measuring aid forwards. move the detergent drawer. Fold the measuring aid down and Insert the measuring aid. click it into place. Insert the detergent drawer. Push in the detergent drawer. Adding detergent and care product Notes...
  • Page 36: Starting The Programme

    en Basic operation Push in the detergent drawer. Press Start / Reload. The appliance is paused and Starting the programme checks whether it is possible to add or remove laundry. Take note Note: If you want to change the time of the programme status. until the programme ends, set the → "Display", Page 20 "Ready in"...
  • Page 37: Unloading The Laundry

    Childproof lock en Unloading the laundry Note: Please read the safety informa- tion → Page 4 to ensure that you use the appliance safely. Open the door. Remove the laundry. Leave the door and detergent drawer open so that residual water can evaporate. Childproof lock Childproof lock Secure your appliance against being operated unintentionally using the...
  • Page 38: Home Connect

    en Home Connect Home Connect settings Home Connect Home Connect Adapt Home Connect to your needs. This appliance is network-capable. You can find the Home Connect set- Connecting your appliance to a mo- tings in the basic settings for your ap- bile device lets you control its func- pliance.
  • Page 39: Connecting The Appliance To A Wlan Home Network (Wi-Fi) Without Wps Function

    Home Connect  en a The appliance now sets up its own Wi-Fi network with the name (SSID) HomeConnect. If the display shows Err, the appli- ance is not connected to the home network. Call up the Wi-Fi settings on the Check whether your appliance is ‒...
  • Page 40: Connecting Your Appliance To The Home Connect App

    en Home Connect Carry out the steps in the only when your home photovoltaic Home Connect app to connect the system can provide sufficient energy appliance. or the energy tariff is good. a If the display shows and lights Requirements up permanently, the appliance is ¡...
  • Page 41: Activating Wi-Fi On The Appliance

    Home Connect  en Press Start / Reload. Deactivating Wi-Fi on the appli- a The display shows and Flex Start ance is activated. The appliance waits to be started by the smart energy Press and hold Remote Start system (energy manager). at least three seconds. a If the time changes on the display, Set the programme to position 4.
  • Page 42: Remote Diagnostics

    A detailed RED Declaration of Con- protection. formity can be found online at The first time your appliance is www.siemens-home.bsh-group.com registered on a home network among the additional documents on connected to the Internet, your the product page for your appliance.
  • Page 43: Basic Settings

    Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme position Value Description End signal 0 (off) Set the volume of the 1 (quiet) signal at the end of the...
  • Page 44: Cleaning And Servicing

    en Cleaning and servicing Press Spin Speed and, at the Cleaning the detergent drawer same time, turn the programme Note: Please read the safety informa- selector to position 2. tion → Page 4 to ensure that you use a The display shows the current the appliance safely. value.
  • Page 45: Descaling

    Cleaning and servicing en Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g. for coffee machines, may damage the appliance.
  • Page 46 en Cleaning and servicing To allow the detergent solution to flow out into the container, remove the sealing cap. Push a receptacle under the open- ing. Firmly press on the sealing cap. Take the drain hose out of the holder. Insert the drain hose into the holder.
  • Page 47: Cleaning The Water Outlet Hose At The Siphon

    Cleaning and servicing en Requirement: The drain pump is Screw on the pump cap. empty. → Page 45 Because water may remain in the drain pump, remove the pump cap carefully. 90° The handle on the pump cap must be in a vertical position. Insert the maintenance flap and lock it into place.
  • Page 48: Clean The Water Inlet Filters

    en Cleaning and servicing Clean the water inlet filters. Clean the filter in the water inlet in the event of blockages or if the water pressure is too low. Emptying the water inlet hose Turn off the tap. Set a programme, except for Rinse, Spin or Drain.
  • Page 49 Cleaning and servicing en Connect the water inlet hose and Use pliers to remove the filter. check for leaks. Clean the filter with a small brush. Cleaning the filter on the appliance Note: Please read the safety informa- tion → Page 4 to ensure that you use the appliance safely.
  • Page 50 en Cleaning and servicing...
  • Page 51: Troubleshooting

    Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 52: Malfunctions

    en Troubleshooting Fault Cause troubleshooting The tap is turned off. Turn on the tap. ▶ The water inlet hose is Ensure that the water inlet hose is ▶ kinked or jammed. not kinked or jammed. Detergent dosage is too Immediate measure: Mix one table- ▶...
  • Page 53 Troubleshooting en Fault Cause troubleshooting The door cannot be opened. The temperature is too high. Wait until the temperature has ▶ dropped. → "Cancelling the programme", ▶ Page 36 Water level is too high. Start the Drain programme. ▶ Programme with active oxy- Wait until there is no active oxygen ▶...
  • Page 54: Noise

    en Troubleshooting Fault Cause troubleshooting The programme duration The unbalanced load detec- Not a fault – no action required. ▶ changes during the wash tion system eliminates an im- Note: When loading, where possible, cycle. balance by repeatedly redis- place large and small items of laundry tributing the laundry.
  • Page 55: Problem With Results

    Troubleshooting en Fault Cause troubleshooting Loud noises during the spin Appliance is not correctly Aligning the appliance ▶ cycle. aligned. The appliance feet are not Secure the appliance feet. Aligning ▶ fixed. the appliance Transit bolts have not been Removing the transit bolts ▶...
  • Page 56: Home Connect Problem

    en Troubleshooting Fault Cause troubleshooting The spin result is not satis- Note: Where possible, mix large and factory. The laundry is too small items in the drum. Different sized wet/too damp. items of laundry distribute themselves better during the spin cycle. Start the Spin programme. ▶...
  • Page 57: Odours

    Troubleshooting en Odours Fault Cause troubleshooting → "Cleaning the drum", Page 44 Odours have formed in the Humidity and detergent ▶ appliance. residue may promote the If you are not using the appliance, ▶ formation of bacteria. leave the door and detergent drawer open so that residual water can evaporate.
  • Page 58: Emergency Release

    en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 45 Detach the hoses.
  • Page 59: Using The Appliance Again

    Transportation, storage and disposal en Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- claimed by recycling. WARNING Risk of harm to health! Insert the power cord into the Children can lock themselves in the holder...
  • Page 60: Customer Service

    en Customer Service Detailed information on the warranty Customer Service Customer Service period and terms of warranty in your country is available from our Cus- If you have any queries on use, are tomer Service, your retailer or on our unable to rectify faults on the appli- website.
  • Page 61: Consumption Values

    Consumption values en Consumption values Consumption values The indicated consumption values are approximate. The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, ambient temperature, type of laundry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
  • Page 62: Technical Specifications

    en Technical specifications Technical specifications Technical specifications Facts and figures for your appliance can be found here. Appliance height 85,0 cm Appliance width 60,0 cm Appliance depth 64,0 cm Weight 73 kg Maximum load capa- 9 kg city Mains voltage 220 - 240 V, 50 Hz Minimum installa- 10 A tion protection Rated power...
  • Page 64 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG *9001428675* 9001428675 (991211)

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