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Washing machine WM14VK00CS User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety ▶ If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted. WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶...
Safety en CAUTION ‒ Risk of cutting! Touching sharp edges on the appliance may lead to cuts. ▶ Do not touch the sharp edges on the appliance. ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
en Preventing material damage Make sure that the valve housing ▶ 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Ensure that the inner diameter of terial damage and damage to the ap- ▶...
Environmental protection and saving energy en Do not use cleaning products with detergent based on the laundry's de- ▶ a high alcohol content. gree of soiling. Do not use hard scouring pads or ▶ a For light to normal soiling, a smal- cleaning sponges.
en Installation and connection Close the appliance door. The appliance comes with an Aqua- Sensor. 4.2 Contents of package a During the rinse cycle, the Aqua- Sensor checks the degree of tur- After unpacking all parts, check for bidity of the rinsing water, and ad- any damage in transit and complete- justs the duration and number of ness of the delivery.
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Installation and connection en Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, Kitchen unit Only install the the appliance may tip over. appliance under- Always secure the feet of the appli- neath a continu- ▶...
en Installation and connection Unscrew and remove Put on the 4 cover caps. screws for the 4 transit bolts with a WAF 13 wrench. Press down on the 4 cover caps. Remove the power cable from the holder. 4.5 Connecting the appliance Connecting the water inlet hose Remove the 4 sleeves.
Installation and connection en Connect the water inlet hose to a Plastic pipe with Fix and secure tap (26.4 mm = 3/4"). rubber sleeve or the water outlet gully hose with an el- → Page 28. 4.6 Aligning the appliance In order to reduce noise and vibra- tion and to prevent the appliance from moving, align the appliance cor- Open the water tap carefully and...
en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.7 Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply with the local legal provisions and safety regulations, and should in-...
Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Water inlet hose → Page 14 pump → Page 38 Door...
en Familiarising yourself with your appliance Manual dosing compartment / : Dispenser for fabric softener or liquid detergent : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 24 Programme selector → Page 29...
first time en Start the first wash cycle or press first time 6 Before using for the to switch off the appliance. → "Basic operation", Page 29 first time Prepare the appliance for use. first time 6.1 Starting an empty wash- ing cycle Your appliance was inspected thor- oughly before leaving the factory.
en Display 7 Display The display shows the current settings, options or relevant information. Display Designation More information 0:40 Programme dura- Expected programme duration or pro- tion/programme gramme time remaining in hours and time remaining minutes. "Ready in" time → "Buttons", Page 22 Recommended The maximum load capacity for the selec- load ted programme in kg.
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Display en Display Designation More information Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 31 Energy consump- Energy consumption for the selected pro- tion gramme.
en Buttons 8 Buttons The selection of programme settings depends on the programme that is set. Button Selection More information start/doplnění ¡ Start Start, cancel or pause the pro- (Start/Reload) gramme. ¡ Cancel ¡ Pause varioSpeed ¡ Activate Activate or deactivate a shorter pro- gramme duration.
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Buttons en Button Selection More information (mains switch) ¡ Switch on Switch the appliance on or off. ¡ Switch off dětský zámek 3 s ¡ Activate → "Childproof lock", Page 31 (Child Lock ¡ Deactivate 3 sec.) otáčky Multiple selection → "Basic settings", Page 35 (Spin Speed) předpírka ...
en Programmes 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) bavlna Wash hard-wearing items made from cotton, linen (Cottons) or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate varioSpeed ...
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Programmes en Programme Description Max. load (kg) ¡ Max. 1400 rpm jemné/hedvábí Wash delicate, washable items made from silk, vis- (Delicate/Silk) cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag.
en Programmes Programme Description Max. load (kg) Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm outdoor Wash all-weather and outdoor clothing with mem- brane technology and water-resistant equipment. Use a detergent for outdoor fabrics. Do not use fabric softener. Programme setting: ¡...
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Programmes en Programme Description Max. load (kg) The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate varioSpeed . The maximum load is reduced to 2.0 kg. Programme setting: ¡ Max. 40 °C ¡...
– Close all zips, Velcro fasteners, in the digital instruction manual by scanning the QR code in the table of hooks and eyes – Tie cloth belts, apron strings, contents or on siemens-home.bsh- etc. together or use a laundry group.com . bag. 11.1 Preparing the laundry –...
¡ You can find further information in → "Installation and connection", the digital instruction manual by Page 12 scanning the QR code in the table of contents or on siemens- Press ▶ home.bsh-group.com . The switch-on process takes a few ¡ Observe the information on safety seconds.
en operation Notes 13.6 Starting the programme ¡ The programme settings are not Requirement: A programme is set. saved permanently for the pro- → "Setting a programme", Page 29 gramme. ¡ The setting is saved if you activate Press start/doplnění ▶ or deactivate the intelligent dosing a The drum rotates and load detec- system.
Childproof lock en – If the water level is high, start Wipe the rubber gasket dry and re- the odstřeďování programme move any foreign objects. or select a suitable programme for draining. → "Programmes", Page 24 Remove the laundry. → "Unloading the laundry", Page 31 13.9 Resuming the pro- gramme when the pro- gramme status is Rinse...
en Intelligent dosing system So that the programme currently ¡ Activate the intelligent dosing sys- running is not cancelled, the pro- tem once the programme has gramme selector must be set to ended. the initial programme. → "Buttons", Page 22 goes out in the display. Requirements ¡...
Intelligent dosing system en Pour liquid detergent and fabric 15.2 Filling the dispensers softener into the relevant dis- If you want to use the intelligent dos- pensers. ing system or if the appliance dis- → "Detergent drawer", Page 17 plays a notification during operation of the appliance, fill the dispensers.
en Intelligent dosing system To set , press i-Dos . a The display shows To set , press i-Dos again. To end the setting process, wait briefly. 15.4 Basic dosage The basic dosage depends on the manufacturer's instructions for the de- tergent, the water hardness and the degree of soiling of the laundry.
Basic settings en 16 Basic settings You can configure the basic settings for your appliance to meet your needs. 16.1 Overview of basic settings Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet) the signal at the 2 (medium) end of the pro- 3 (loud)
QR code in the table of Switch off the appliance. contents or on siemens-home.bsh- → "Switching off the appliance", group.com . Page 31 Pull out the detergent drawer.
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Cleaning and servicing en Press down on the insert and re- Empty the detergent drawer. move the detergent drawer. Clean the pump unit with a damp Remove the pump unit. cloth. Unclip the detergent drawer cover Clean the detergent drawer and and remove it.
en Cleaning and servicing Disconnect the appliance's mains plug from the power supply. Open and remove the service flap. Slide a sufficiently large container under the opening. Clean the housing of the detergent drawer in the appliance. Take the drain hose out of the holder.
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Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 38 hot. Since water may remain in the Do not touch the hot detergent ▶...
en Cleaning and servicing Ensure that both impellers can Insert and close the service flap. turn. 17.4 Cleaning the intake Insert the pump cap. opening in the rubber Ensure that the parts of the ‒ pump cap are correctly as- gasket sembled. Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening.
Troubleshooting en 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶ hose. → "Connecting the appliance", Page 14 The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶...
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -10" and/or The tap is turned off. Turn on the tap. ▶ The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or ▶ jammed. Water level measurement system is defective. Note: With the error message, the appliance starts a draining process.
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en Troubleshooting Fault Cause and troubleshooting Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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Troubleshooting en Fault Cause and troubleshooting The appliance is not There has been a power cut. working. Check whether the lighting in your kitchen or other ▶ appliances are working. The programme does You have not pressed start/doplnění not start. Press start/doplnění ▶...
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en Troubleshooting Fault Cause and troubleshooting The door cannot is activated. be opened. Continue the programme by selecting ▶ odstřeďování or odčerpání and pressing start/ doplnění → "Resuming the programme when the programme status is Rinse Hold", Page 31 The temperature is too high. Wait until the temperature has dropped.
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Troubleshooting en Fault Cause and troubleshooting The water is not drain- If you dose manually, reduce the amount of deter- ▶ ing. gent for the next washing cycle with the same load. Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶...
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en Troubleshooting Fault Cause and troubleshooting No water is visible in Water is below the visible area. the drum. Not a fault – no action required. ▶ Do not add any extra water to the appliance while it ▶ is operating. Drum jerks after the This is caused by an internal motor test.
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Troubleshooting en Fault Cause and troubleshooting High spin speed not Unbalance load detection system is using a reduced reached. spin speed to eliminate an unbalance. Redistribute the laundry in the drum. ▶ Note: Where possible, mix large and small items in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
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en Troubleshooting Fault Cause and troubleshooting Slurping, rhythmical The drain pump is active, the detergent solution is suction noise. pumped out. Not a fault – normal operating noise. ▶ Creasing. The spin speed is too high. The next time you run a wash cycle, set a lower ▶...
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Troubleshooting en Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the damp washing. that deposit on the laundry. Start the máchání programme. ▶ Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable. → "Detergents and care products", Page 29 Drain the dispenser.
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en Troubleshooting Fault Cause and troubleshooting Insufficient cleaning. Refill the dispenser. → "Filling the dispensers", Page 33 Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable. → "Detergents and care products", Page 29 Drain the dispenser. → "Cleaning the detergent drawer", Page 36 Clean the dispenser.
→ "Installation and connection", in the digital instruction manual by Page 12 and scanning the QR code in the table of → "Starting an empty washing contents or on siemens-home.bsh- group.com . cycle", Page 19. Turn off the tap. Empty the water inlet hose.
en Customer Service 19.4 Disposing of old appli- 20 Customer Service ance Function-relevant genuine spare parts Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health!
Customer Service en 20.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions. ¡ If our Aqua-Stop system is defect- ive and causes water damage, we will make good the damage for private users.
en Consumption values 21 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. The automatic dosing function has been deactivated for this pur- pose.
Technical data en ternatively, you can also find the Appliance depth 106.3 cm model identifier in the first line of the with door open EU energy label. Weight 73,5 kg Maximum load 9,0 kg Mains voltage 220-240 V, 50-60 Hz Minimum in- stallation protec- tion Nominal power 2300 W Power consump- ¡...
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Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001758183* 9001758183 (020628)