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Washing machine WM14VMHADN User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be re- placed by the manufacturer, the manufacturer's Customer Ser- vice or a similarly qualified person in order to prevent any risk.
en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be ATTENTION! able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At lower temperatures, the appli- with the appliance. ance consumes less energy.
en Installation and connection Replace the accessories in ques- ▶ 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 28 Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order. As a result, water stains may ATTENTION! remain in the appliance.
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Installation and connection en ATTENTION! Installation loca- Requirements If residual water in the appliance tion freezes, this may cause damage to Against a wall Do not trap the the appliance. hoses and power Do not install or operate this appli- ▶ cord between the ance anywhere that is liable to ex- wall and the ap-...
en Installation and connection Unscrew and remove all the Put on the 4 cover caps. screws for the 4 transit bolts with a WAF 13 wrench. Push the 4 cover caps downwards. Remove the power cable from the holder. Note: To install the transport locks to transport the appliance, perform these steps again in the reverse or- Remove the 4 sleeves.
Installation and connection en Connect the water inlet hose to a Siphon Secure the con- tap (26.4 mm = 3/4"). nection point with a (24–40 mm) hose clamp. Sink Fix and secure the water outlet hose with an el- bow. When connecting to a 21 mm = ½" Plastic pipe with Fix and secure tap, first fit the adapter with a seal-...
en Installation and connection To align the appliance, turn the ap- The connection details of the appli- pliance feet. Check that the appli- ance can be found under Tech- ance is level using a spirit level. nical data → Page 54. Check the mains plug is inserted properly.
Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Water inlet hose → Page 14 pump → Page 37 Door...
en Familiarising yourself with your appliance Measuring aid for liquid deter- gent → "Inserting the measuring aid for liquid detergent", Page 29 Dispenser II: detergent for the main wash Compartment : Fabric softener Compartment I: Detergent for prewash 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.
first time en Start the first wash cycle or press first time 6 Before using for the to switch off the appliance. → "Basic operation", Page 29 first time Prepare the appliance for use. first time 6.1 Starting an empty wash- ing cycle Your appliance was inspected thor- oughly before leaving the factory.
en Display 7 Display The display shows the current settings, options or relevant information. Display Designation More information 0:40 Programme dura- Expected programme duration or pro- tion/programme gramme time remaining in hours and time remaining minutes. "Ready in" time → "Buttons", Page 22 Recommended The maximum load capacity for the selec- load ted programme in kg.
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Display en Display Designation More information Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 32 Blood The stain type is activated. Grass The stain type is activated.
en Buttons 8 Buttons The selection of programme settings depends on the programme that is set. Button Selection More information (Start/Reload/ ¡ Start Start, cancel or pause the pro- Pause) gramme. ¡ Cancel ¡ Pause varioSpeed ¡ Activate Activate or deactivate a shorter pro- gramme duration.
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Buttons en Button Selection More information Multiple selection → "Basic settings", Page 35 (Spin Speed Re- duction) (Prewash) ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate ¡ Activate Activate or deactivate a washing pro- (Water Plus) gramme with more water and an addi- ¡...
en Programmes 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Cotton Wash hard-wearing items made from cotton, linen or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate varioSpeed Programme setting: ¡...
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Programmes en Programme Description Max. load (kg) ¡ Max. 1400 rpm Delicate/Silk Wash delicate, washable items made from silk, vis- cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Programme setting: ¡...
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en Programmes Programme Description Max. load (kg) Programme setting: ¡ Max. 60 °C ¡ Max. 1400 rpm Shirts Wash non-iron shirts and blouses made from cot- ton, linen, or synthetic or blended fabrics. Tip: In order to avoid creasing in your laundry, you can activate .
Programmes en Programme Description Max. load (kg) Super 15'/30' Wash items made from cotton, or synthetic or blen- ded fabrics. Short programme for small items of lightly soiled laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate varioSpeed ...
en Accessories 10 Accessories Use original accessories. These have been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 52. Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx.
Detergents and care products en If required, adjust the programme 12 Detergents and care settings. → "Adjusting the programme set- products tings", Page 29 The manufacturer's instructions for use and dosage can be found on the 13.3 Adjusting the pro- packaging. gramme settings Notes Requirement: A programme has ¡...
en operation Press down on the insert and re- Slide the measuring aid forwards. move the detergent drawer. Fold the measuring aid down and Insert the measuring aid. click it into place. Insert the detergent drawer. Push in the detergent drawer. 13.6 Use the measuring aid 13.7 Adding detergent and for liquid detergent...
operation en 13.8 Starting the programme 13.11 Cancelling the pro- gramme Requirement: A programme is set. → "Setting a programme", Page 29 Press Press Open the appliance door. ▶ a The drum rotates and load detec- The appliance door remains tion takes place. This can take up locked for safety reasons if the to 2 minutes, after which water temperature and water levels are...
en Childproof lock Wipe the rubber gasket dry and re- So that the programme currently move any foreign objects. running is not cancelled, the pro- gramme selector must be set to the initial programme. goes out in the display. Home Connect 15 Home Connect This appliance is network-capable.
Home Connect en 15.1 Setting up the 15.3 Activating Wi-Fi on the Home Connect app appliance Install the Home Connect app on Note: When Wi-Fi is activated, the en- the mobile device. ergy consumption increases in com- parison to the values specified in the consumption value table. Press and hold for approx.
en Home Connect a If End is shown on the display, the nect server and if Remote Dia- network settings are reset. gnostics is available in the country in which you are using the appliance. 15.6 Remote start Tip: For further information and de- tails about the availability of Remote Enable the appliance for remote start Diagnostics in your country, please...
Basic settings en 16 Basic settings You can configure the basic settings for your appliance to meet your needs. 16.1 Overview of basic settings Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet) the signal at the 2 (medium) end of the pro- 3 (loud)
en Cleaning and servicing Leave the appliance to dry after 16.2 Changing the basic set- ▶ every operation with the door tings open, and leave the detergent drawer to dry. Set the programme selector to po- sition 1. Run the Drum Clean programme ▶...
Cleaning and servicing en Clean the detergent drawer and in- 17.3 Cleaning the drain pump sert with water and a brush, and Clean the drain pump in the event of then dry them. faults, e.g. blockages or rattling noises. Emptying the drain pump Turn off the water tap.
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en Cleaning and servicing Take the drain hose out of the Insert the drain hose into the holder. holder. CAUTION - Risk of scalding! Cleaning the drain pump When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty.
Cleaning and servicing en Clean the interior, the thread on Screw the pump cap as far as it the pump cap and the pump hous- will go. ing. 90° The handle on the pump cap must The pump cap is comprised of two be in a vertical position.
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en Cleaning and servicing Remove any blockages from the intake opening. Note: Do not use any sharp or poin- ted objects.
Troubleshooting en 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Remove any unapproved extensions from the water ▶ hose. → "Connecting the appliance", Page 14 The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶...
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -10" and/or Switch the appliance back on. If the error message is displayed again, call cus- tomer service. → "Customer Service", Page 52 "E:35 / -10" There is water in the base trough. Turn off the water tap. ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:30/-20" Reduce the amount of detergent for the next wash- ▶ ing cycle with the same load. Additional water is added. Do not add any extra water to the appliance while it ▶ is operating. The appliance is not The mains plug of the power cord is not plugged in.
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Troubleshooting en Fault Cause and troubleshooting The door cannot Open the door using the emergency release. ▶ be opened. → "Emergency release", Page 51 The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶...
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en Troubleshooting Fault Cause and troubleshooting Water is not flowing Turn on the tap. ▶ in. Detergent is not The water inlet hose is kinked or jammed. being dispensed. Ensure that the water inlet hose is not kinked or ▶ jammed. The spin cycle runs The unbalanced load detection system eliminates an several times.
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Troubleshooting en Fault Cause and troubleshooting Drum rotates, water Load detection is active. does not flow in. Not a fault – no action required. ▶ Note: The load detection can take up to two minutes. Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶...
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en Troubleshooting Fault Cause and troubleshooting Loud noises during Appliance is not correctly aligned. the spin cycle. → "Aligning the appliance", Page 15 ▶ The appliance feet are not fixed. Secure the appliance feet. ▶ → "Aligning the appliance", Page 15 Transit bolts have not been removed. → "Removing the transit bolts", Page 13.
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Troubleshooting en Fault Cause and troubleshooting The spin result is not The unbalanced load detection system has interrupted satisfactory. The laun- the spin cycle because the laundry is unevenly distrib- dry is too wet/too uted. damp. Redistribute the laundry in the drum. ▶...
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en Troubleshooting Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 36 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.
Transportation, storage and disposal en 18.1 Emergency release 19.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 37 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
en Customer Service 19.4 Disposing of old appli- 20 Customer Service ance Function-relevant genuine spare parts Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health!
Customer Service en 20.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions. ¡ If our Aqua-Stop system is defect- ive and causes water damage, we will make good the damage for private users.
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en Consumption values 21 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. Programme Load Pro- Energy...
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This product contains light sources A detailed Declaration of Conformity from energy efficiency class F. These can be found online at siemens- light sources are available as a spare home.bsh-group.com/uk/ among the part and must only be replaced by additional documents on the product trained specialist staff.
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en Declaration of Conformity UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only. 5 GHz WLAN (Wi-Fi): For indoor use only.
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Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001742556* 9001742556 (020822)