Table of Contents
Related Manuals for Siemens WM14VKH1ES
Summary of Contents for Siemens WM14VKH1ES
- Page 1 Washing machine WM14VKH1ES User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
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Page 2: Table Of Contents
Table of contents 1 Safety .......... 4 10 Before using for the first time........ 34 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 34 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 35 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 35 1.6 Safe cleaning and mainten-... - Page 3 19 Troubleshooting....... 57 15.2 Dispenser contents .... 42 15.3 Basic dosage ...... 42 20 Transportation, storage and disposal ........ 68 16 Home Connect ...... 42 20.1 Removing the appliance .. 68 16.1 Home Connect settings.. 43 20.2 Inserting the transit bolts.. 68 16.2 Connecting the appliance 20.3 Using the appliance again .. 69 to a WLAN home network (Wi-Fi) with WPS function .. 43...
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Page 4: Safety
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡... -
Page 5: Safe Installation
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. - Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
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Page 7: Safe Use
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains. - Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
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Page 9: Safe Cleaning And Maintenance
Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products. -
Page 10: Preventing Material Damage
en Preventing material damage Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter of terial damage and damage to the ap-... -
Page 11: Environmental Protection And Saving Energy
Environmental protection and saving energy en Do not use hard scouring pads or Add → Page 37 detergent based on ▶ cleaning sponges. the laundry's degree of soiling. Clean the appliance with nothing ▶ a For light to normal soiling, a smal- but water and a soft, damp cloth. ler amount of detergent is suffi- Remove all detergent residue, ▶... -
Page 12: Energy Saving Mode
en Installation and connection ATTENTION! The appliance comes with an Aqua- Objects remaining in the drum that Sensor. are not designed for operation with a During the rinse cycle, the Aqua- the appliance may cause material Sensor checks the degree of tur- damage and damage to the appli- bidity of the rinsing water, and ad- ance. -
Page 13: Contents Of Package
Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Elbow for fixing the water out- Do not operate the appliance ▶... -
Page 14: Removing The Transit Bolts
en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split. -
Page 15: Connecting The Appliance
Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Connecting the appliance Remove the four sleeves. -
Page 16: Aligning The Appliance
en Installation and connection Connect the water inlet hose to a Drainage into a Fix and secure tap (26.4 mm = 3/4"). washbasin the water outlet using an elbow. ¾˝ min. 10 mm Drainage into a Fix and secure plastic pipe with the water outlet min. -
Page 17: Connecting The Appliance To The Electricity Supply
Installation and connection en To align the appliance, turn the ap- The connection details of the appli- pliance feet. Check that the appli- ance can be found under Tech- ance is level using a spirit level. nical data → Page 73. Check the mains plug is inserted properly. - Page 18 en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
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Page 19: Familiarising Yourself With
Familiarising yourself with your appliance en 5.2 Detergent drawer Manual dosing compartment : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 26 Programme selector → Page 38... -
Page 20: Display
en Display Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed. - Page 21 Display en Display Designation Description End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 41 Energy consump- Energy consumption for the selected pro- tion gramme.
- Page 22 en Display Display Designation Description 50 ml Basic dosage Basic dosage for detergent or fabric softener. → "Basic dosage", Page 42 Foam detection The appliance has detected too much system foam. Door The door is unlocked and can be opened. ¡ No water pressure. ¡...
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Page 23: Buttons
Buttons en Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection Description inicio/pausa ¡ Start Start, cancel or pause the pro- +carga (Start/Re- gramme. - Page 24 en Buttons Button Selection Description (mains switch) ¡ Switch on Switch the appliance on or off. ¡ Switch off (Remote Start) ¡ Activate If you briefly press the button, the ap- pliance will be enabled for remote ¡ Deactivate start via the Home Connect app ¡...
- Page 25 Buttons en Button Selection Description extra (Extra ¡ Activate Activate or deactivate an additional Rinse) rinse cycle. ¡ Deactivate Recommended for particularly sensit- ive skin or in regions with very soft water. menos (Less ¡ Activate Activate or deactivate the reduced Ironing) creasing programme.
- Page 26 en Programmes menos prelav. (Rinse Hold) extra varioSpeed Max. spin speed 1400 (rpm) Max. temperature (°C) Max. load (kg)
- Page 27 Programmes en – menos – prelav. – (Rinse Hold) – extra – varioSpeed Max. spin speed 1400 (rpm) – Max. temperature (°C) Max. load (kg)
- Page 28 en Programmes menos prelav. (Rinse Hold) extra – varioSpeed Max. spin speed 1200 1400 (rpm) Max. temperature (°C) Max. load (kg)
- Page 29 Programmes en – – – – – – menos – – – – prelav. – (Rinse Hold) – – – extra – – – – varioSpeed Max. spin speed 1400 1400 – (rpm) – – – Max. temperature (°C) Max.
- Page 30 en Programmes – – – menos – prelav. – (Rinse Hold) – extra – varioSpeed Max. spin speed 1200 (rpm) – Max. temperature (°C) Max. load (kg)
- Page 31 Programmes en – – – menos – prelav. (Rinse Hold) extra – – varioSpeed Max. spin speed 1400 (rpm) Max. temperature (°C) Max. load (kg)
- Page 32 en Programmes – menos – prelav. (Rinse Hold) extra varioSpeed Max. spin speed 1400 1200 (rpm) Max. temperature (°C) Max. load (kg)
- Page 33 Programmes en menos prelav. (Rinse Hold) extra varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Page 34: Accessories
en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WX975600 the appliance. -
Page 35: Laundry
Laundry en Push in the detergent drawer. – Close bed covers and cushion covers – Close all zips, Velcro fasteners, hooks and eyes – Tie cloth belts, apron strings, etc. together or use a laundry bag. – Remove curtain hooks and lead strips or use a mesh laundry –... -
Page 36: Degrees Of Soiling
en Detergents and care products 11.3 Degrees of soiling Degree of soiling Soiling Examples Light ¡ No dirt or stains are vis- Light summer clothing or ible sports clothing that has ¡ Laundry has absorbed been worn for a just a few odours hours Normal... -
Page 37: Detergent Recommendation
Detergents and care products en ¡ Do not use bleaching agents in the appliance 12.1 Detergent recommendation Detergent Fabrics Pro- Temperature gramme Standard detergent Heat-resistant white Cotton From cold up to with optical brighten- fabrics made from 90 °C cotton or linen Detergent for colours Coloured fabrics Cotton... -
Page 38: Basic Operation
en Basic operation Soiling Light Normal Heavy Water hardness: Soft/medium 40 ml 55 ml 80 ml Water hardness: Hard/very 55 ml 80 ml 105 ml hard The dosages can be found on the Note: The drum is lit up after the manufacturer's packaging. door is opened and closed and once ¡... -
Page 39: Loading Laundry
Basic operation en Tip: In addition to intelligent dosing, 13.4 Loading laundry you can also add additional care Notes product for laundry, e.g. stain re- ¡ Please read the information in the mover, starch or bleach, to the Safety → Page 4 and Preventing manual dosing compartment. Do not material damage → Page 10 sec- add any additional detergent to the tions to ensure that you use the... -
Page 40: Adding Laundry
en Basic operation 13.8 Adding laundry 13.10 Resuming the pro- gramme when the pro- Note: Please read the information in gramme status is Rinse the Safety → Page 4 and Preventing material damage → Page 10 sections Hold to ensure that you use the appliance Set the centrifugado / centrifu- safely. -
Page 41: Switching Off The Appli- Ance
Childproof lock en a The childproof lock remains active 13.12 Switching off the appli- even after the appliance has been ance switched off. Press 14.2 Deactivating the child- proof lock Requirement: To deactivate the childproof lock, the appliance must be switched on. Press and hold the two ... -
Page 42: Dispenser Contents
en Home Connect Open the dispenser lid. Adjusting the dispenser contents Press and hold for approx. 3 seconds. To set , press a The display shows To set , press again. To end the setting process, wait briefly. 15.3 Basic dosage The basic dosage depends on the manufacturer's instructions for the de- Pour liquid detergent and fabric... -
Page 43: Home Connect
Home Connect en Home Connect services in your coun- 16.2 Connecting the appli- try. You can find information about ance to a WLAN home this at: www.home-connect.com. network (Wi-Fi) with ¡ → "Connecting the appliance to a WPS function WLAN home network (Wi-Fi) with WPS function", Page 43 Requirement: If your router has a ¡... -
Page 44: Connecting The Appliance To A Wlan Home Network (Wi-Fi) Without Wps Func- Tion
en Home Connect Connect the mobile device to the 16.3 Connecting the appli- HomeConnect Wi-Fi network and ance to a WLAN home enter the password (key) Home- network (Wi-Fi) without Connect. WPS function a Your mobile device now connects to the appliance. The connection If your router does not have a WPS process may take up to function, you can connect the appli-... -
Page 45: Connecting Your Appliance To The Home Connect App
Home Connect en Press and hold for approx. 3 16.4 Connecting your appli- seconds. ance to the Home Con- a The display shows Aut. nect app Set the programme to position 7. Requirements a The display shows EnG. ¡ The appliance is connected to the Press inicio/pausa+carga. -
Page 46: Activating Wi-Fi On The Appliance
en Home Connect ance will start the programme itself Note: If Wi-Fi is switched off and your before the set time period ends. appliance was previously connected The programme ends when the to your home network, this connec- time period ends. tion will be re-established automatic- ally when Wi-Fi is switched back on. -
Page 47: Remote Diagnostics
Home Connect en 16.10 Remote diagnostics Customer Service can use Remote Diagnostics to access your appliance if you contact them, have your appli- ance connected to the Home Con- nect server and if Remote Dia- gnostics is available in the country in which you are using the appliance. Tip: For further information and de- tails about the availability of Remote Diagnostics in your country, please... -
Page 48: Basic Settings
en Basic settings Basic settings 17 Basic settings You can configure the appliance to meet your needs. Basic settings 17.1 Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet) -
Page 49: Changing The Basic Set- Tings
Cleaning and servicing en 17.2 Changing the basic set- with nothing but water and a tings damp cloth. Set the programme selector to po- Remove all de- Fresh deposits sition 1. tergent residue, are easier to re- spray residue or move without other residues leaving any immediately. -
Page 50: Cleaning The Detergent Drawer
en Cleaning and servicing Unclip the detergent drawer lid 18.3 Cleaning the detergent and remove it. drawer If you change detergent or the deter- gent drawer is dirty, clean the deter- gent drawer and the pump unit of the intelligent dosing system. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections... - Page 51 Cleaning and servicing en ATTENTION! The pump unit con- tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water. Protect the electrical connection ▶ on the rear against water, deter- gent and fabric softener residue. Clean the pump unit with a damp cloth.
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Page 52: Descaling
en Cleaning and servicing Remove the maintenance flap. 18.4 Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g. - Page 53 Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 10 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
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Page 54: Cleaning The Intake Opening In The Rubber Gasket
en Cleaning and servicing Ensure that both impellers can Insert the maintenance flap and turn. lock it into place. Insert the pump cap. Close the maintenance flap. Ensure that the parts of the ‒ 18.6 Cleaning the intake pump cap are correctly as- sembled. -
Page 55: Cleaning The Water Outlet Hose At The Siphon
Cleaning and servicing en Reattach the water outlet hose and 18.7 Cleaning the water outlet secure the connection point using hose at the siphon the hose clamp. If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these. - Page 56 en Cleaning and servicing Remove the water inlet hose from the tap. Clean the filter with a small brush. Connect the water inlet hose and check for leaks.
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Page 57: Troubleshooting
Troubleshooting en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶... - Page 58 en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶ hose. Connecting the appliance "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 52 ▶...
- Page 59 Troubleshooting en Fault Cause and troubleshooting "E:35 / -10" Call the after-sales service. ▶ → "Customer Service", Page 70 The detergent drawer has not been pushed in as far as it can go. Push the detergent drawer in as far as it will go. ▶...
- Page 60 en Troubleshooting Fault Cause and troubleshooting The appliance is not There has been a power cut. working. Check whether the lighting in your kitchen or other ▶ appliances are working. The programme does You have not pressed inicio/pausa+carga. not start. Press inicio/pausa+carga. ▶...
- Page 61 Troubleshooting en Fault Cause and troubleshooting The door cannot → "Cancelling the programme", Page 40 ▶ be opened. Water level is too high. Start the desaguar / escoamento programme. ▶ Power failure. Open the door using the emergency release. ▶ → "Emergency release", Page 68 The water is not drain- Drain pipe or water outlet hose is blocked.
- Page 62 en Troubleshooting Fault Cause and troubleshooting Water is not flowing You have not pressed inicio/pausa+carga. in. Detergent is not Press inicio/pausa+carga. ▶ being dispensed. The filter in the water inflow is blocked. Clean the water inflow filter → Page 55. ▶ The tap is turned off. Turn on the tap.
- Page 63 Troubleshooting en Fault Cause and troubleshooting Vibrations and move- Transit bolts have not been removed. ment of the appliance Removing the transit bolts ▶ whilst spinning. Drum does not turn, Load detection is active. water does not flow in. Not a fault – no action required. ▶...
- Page 64 en Troubleshooting Fault Cause and troubleshooting The spin programme The unbalanced load detection system has interrupted does not start. the spin cycle because the laundry is unevenly distrib- uted. Redistribute the laundry in the drum. ▶ Note: Where possible, mix large and small items in the drum.
- Page 65 Troubleshooting en Fault Cause and troubleshooting Creasing. Select the programmes that are suitable for the ▶ type of fabric. → "Programmes", Page 26 The spin result is not A low spin speed is selected. satisfactory. The laun- The next time you run a wash cycle, set a higher ▶...
- Page 66 en Troubleshooting Fault Cause and troubleshooting Detergent residue on Refill the dispenser. the damp washing. → "Filling the dispenser", Page 41 Basic dosage is not correctly adjusted. If intelligent dosing is activated, reduce the basic ▶ dosage → Page 42. Detergent residue on Detergents may contain water-insoluble substances the dry laundry.
- Page 67 Troubleshooting en Fault Cause and troubleshooting No connection to the Wi-Fi is switched off. home network. → "Activating Wi-Fi on the appliance", Page 46 ▶ Wi-Fi is activated but a connection to your home net- work cannot be established. Ensure that the home network is available. Reconnect the appliance to the home network.
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Page 68: Transportation, Storage And Disposal
en Transportation, storage and disposal Drain the remaining detergent 19.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 52 Requirement: The drain pump is Detach the hoses. empty. → Page 52 Empty the dispensers. ATTENTION! Escaping water may cause material damage. 20.2 Inserting the transit Do not open the door if you can ▶... -
Page 69: Using The Appliance Again
Transportation, storage and disposal en Insert all screws into the four 20.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. -
Page 70: Customer Service
en Customer Service 21.1 Product number (E-Nr.) Customer Service 21 Customer Service and production number If you have any queries on use, are Customer Service (FD) unable to rectify faults on the appli- You can find the product number (E- ance yourself or if your appliance Nr.) and the production number (FD) needs to be repaired, contact Cus- on the appliance's rating plate. - Page 71 Customer Service en during operation and the tap turned on afterwards. The tap only needs to be turned off if you are away from home for a long period, e.g. on holiday for several weeks.
- Page 72 en Consumption values Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
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Page 73: Technical Specifications
2014/53/EU. ¡ Maximum: A detailed RED Declaration of Con- 1000 kPa formity can be found online at (10 bar) www.siemens-home.bsh-group.com among the additional documents on Length of the wa- 150 cm the product page for your appliance. ter inlet hose Length of the wa- 150 cm... - Page 74 en Declaration of Conformity 5 GHz WLAN (Wi-Fi): For indoor use only.
- Page 76 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001600289* 9001600289 (010125)