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Washing machine WM16XK02EU User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
Futher information and explanations are available online: Table of contents 1 Safety .......... 4 6 Before using for the first time ... 20 1.1 General information.... 4 6.1 Starting an empty washing cycle ......... 20 1.2 Intended use....... 4 1.3 Restriction on user group... 4 7 Display ........
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14 Childproof lock...... 32 14.1 Activating the childproof lock ......... 32 14.2 Deactivating the childproof lock ......... 32 15 Intelligent dosing system .. 33 15.1 Starting the programme with intelligent dosing sys- tem ......... 33 15.2 Filling the dispensers ..... 34 15.3 Dispenser contents .... 34 15.4 Basic dosage ...... 35 16 Basic settings......
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety ▶ If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted. WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶...
Safety en CAUTION ‒ Risk of cutting! Touching sharp edges on the appliance may lead to cuts. ▶ Do not touch the sharp edges on the appliance. ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
en Preventing material damage Make sure that the valve housing ▶ 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Ensure that the inner diameter of terial damage and damage to the ap- ▶...
Environmental protection and saving energy en Do not use cleaning products with detergent based on the laundry's de- ▶ a high alcohol content. gree of soiling. Do not use hard scouring pads or ▶ a For light to normal soiling, a smal- cleaning sponges.
en Installation and connection Close the appliance door. The appliance comes with an Aqua- Sensor. 4.2 Contents of package a During the rinse cycle, the Aqua- Sensor checks the degree of tur- After unpacking all parts, check for bidity of the rinsing water, and ad- any damage in transit and complete- justs the duration and number of ness of the delivery.
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Installation and connection en Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, Kitchen unit Only install the the appliance may tip over. appliance under- Always secure the feet of the appli- neath a continu- ▶...
en Installation and connection Unscrew and remove Put on the 4 cover caps. screws for the 4 transit bolts with a WAF 13 wrench. Press down on the 4 cover caps. Remove the power cable from the holder. 4.5 Removing the transport struts Remove the 4 sleeves.
Installation and connection en Remove the transport struts. 4.6 Connecting the appliance Connecting the water inlet hose WARNING Risk of electric shock! The appliance contains live parts. Touching live parts is dangerous. Do not immerse the electrical ▶ AquaStop valve in water. Connect the water inlet hose to a tap (26.4 mm = 3/4").
en Installation and connection To align the appliance, turn the ap- Siphon Secure the con- pliance feet. Check that the appli- nection point with ance is level using a spirit level. a (24–40 mm) hose clamp. Sink Fix and secure the water outlet hose with an el- bow.
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Installation and connection en The connection details of the appli- ance can be found under Tech- nical data → Page 58. Check the mains plug is inserted properly.
en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Transit bolts → Page 13 pump → Page 39 Water inlet hose → Page 15...
Familiarising yourself with your appliance en Manual dosing compartment : Dispenser for fabric softener or liquid detergent : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 25 Programme selector → Page 30...
en first time Start the first wash cycle or press first time 6 Before using for the to switch off the appliance. → "Basic operation", Page 30 first time Prepare the appliance for use. first time 6.1 Starting an empty wash- ing cycle Your appliance was inspected thor- oughly before leaving the factory.
Display en 7 Display The display shows the current settings, options or relevant information. Display Designation More information 0:40 Programme dura- Expected programme duration or pro- tion/programme gramme time remaining in hours and time remaining minutes. "Ready in" time → "Buttons", Page 23 10.0 Recommended The maximum load capacity for the selec- load...
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en Display Display Designation More information Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 32 Energy consump- Energy consumption for the selected pro- tion gramme.
Buttons en 8 Buttons The selection of programme settings depends on the programme that is set. Button Selection More information Start/Reload ¡ Start Start, cancel or pause the pro- gramme. ¡ Cancel ¡ Pause varioSpeed ¡ Activate Activate or deactivate a shorter pro- gramme duration.
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en Buttons Button Selection More information (mains switch) ¡ Switch on Switch the appliance on or off. ¡ Switch off 3 sec. ¡ Activate → "Childproof lock", Page 32 ¡ Deactivate Spin Speed Multiple selection → "Basic settings", Page 36 Prewash ¡ Activate Activate or deactivate prewash, e.g.
Programmes en 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Cottons Wash hard-wearing items made from cotton, linen 10.0 or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate varioSpeed ...
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en Programmes Programme Description Max. load (kg) ¡ Max. 1600 rpm Delicates/Sik Wash delicate, washable items made from silk, vis- cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag. Programme setting: ¡...
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Programmes en Programme Description Max. load (kg) Programme setting: ¡ Max. 60 °C ¡ Max. 1600 rpm Outdoor Wa- Wash all-weather and outdoor clothing with mem- terproofing brane technology and water-resistant equipment. Suitable for washing and then waterproofing. Use a detergent for outdoor fabrics. Use a waterproofing agent that is suitable for ma- chine-washing.
en Programmes Programme Description Max. load (kg) Do not use fabric softener. Do not use liquid detergent or detergent that is in- tended for woollens or delicates. Note: The drum cleaning indicator will flash to re- mind you if you have not used a programme at 60 °C or higher for a long time.
QR code in the table of bag. contents or on siemens-home.bsh- group.com . – Tie together longer drawstrings, and tie cords with solid end- 11.1 Preparing the laundry pieces in hoods or trousers –...
¡ You can find further information in ance the digital instruction manual by Requirement: The appliance has scanning the QR code in the table been correctly installed and connec- of contents or on siemens- ted. home.bsh-group.com . → "Installation and connection", ¡ Observe the information on safety Page 12 → Page 4 and preventing material...
operation en Notes 13.6 Starting the programme ¡ The programme settings are not Requirement: A programme is set. saved permanently for the pro- → "Setting a programme", Page 30 gramme. ¡ The setting is saved if you activate Press Start/Reload ▶ or deactivate the intelligent dosing a The drum rotates and load detec- system.
en Childproof lock – If the water level is high, start Wipe the rubber gasket dry and re- Spin programme or se- move any foreign objects. lect a suitable programme for draining. → "Programmes", Page 25 Remove the laundry. → "Unloading the laundry", Page 32 13.9 Resuming the pro- gramme when the pro-...
Intelligent dosing system en So that the programme currently ¡ Activate the intelligent dosing sys- running is not cancelled, the pro- tem once the programme has gramme selector must be set to ended. the initial programme. → "Buttons", Page 23 goes out in the display. Requirements ¡...
en Intelligent dosing system Pour liquid detergent and fab- 15.2 Filling the dispensers ric softener into the relevant If you want to use the intelligent dos- dispensers. ing system or if the appliance dis- → "Detergent drawer", Page 18 plays a notification during operation of the appliance, fill the dispensers.
Intelligent dosing system en To set , press a The display shows To set , press again. To end the setting process, wait briefly. 15.4 Basic dosage The basic dosage depends on the manufacturer's instructions for the de- tergent, the water hardness and the degree of soiling of the laundry.
en Basic settings 16 Basic settings You can configure the basic settings for your appliance to meet your needs. 16.1 Overview of basic settings Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet) the signal at the 2 (medium) end of the pro- 3 (loud)
QR code in the table of Switch off the appliance. contents or on siemens-home.bsh- → "Switching off the appliance", group.com . Page 32 Pull out the detergent drawer.
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en Cleaning and servicing Press down on the insert and re- Empty the detergent drawer. move the detergent drawer. Clean the pump unit with a damp Remove the pump unit. cloth. Unclip the detergent drawer cover Clean the detergent drawer and and remove it.
Cleaning and servicing en Disconnect the appliance's mains plug from the power supply. Open and remove the service flap. Slide a sufficiently large container under the opening. Clean the housing of the detergent drawer in the appliance. Take the drain hose out of the holder.
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en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 39 hot. Since water may remain in the Do not touch the hot detergent ▶...
Cleaning and servicing en Ensure that both impellers can Insert and close the service flap. turn. 17.4 Cleaning the intake Insert the pump cap. opening in the rubber Ensure that the parts of the ‒ pump cap are correctly as- gasket sembled. Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening.
en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -80" Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶ hose. → "Connecting the appliance", Page 15 The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:30 / -10" and/or The tap is turned off. Turn on the tap. ▶ The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or ▶ jammed. Water level measurement system is defective. Note: With the error message, the appliance starts a draining process.
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Troubleshooting en Fault Cause and troubleshooting Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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en Troubleshooting Fault Cause and troubleshooting The appliance is not There has been a power cut. working. Check whether the lighting in your kitchen or other ▶ appliances are working. The programme does You have not pressed Start/Reload not start. Press Start/Reload ▶...
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Troubleshooting en Fault Cause and troubleshooting The door cannot The temperature is too high. be opened. Wait until the temperature has dropped. ▶ → "Cancelling the programme", Page 31 ▶ Water level is too high. Select a suitable programme for draining. ▶ → "Programmes", Page 25 Power failure.
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en Troubleshooting Fault Cause and troubleshooting The water is not drain- Remove any unapproved extensions from the water ▶ ing. hose. → "Connecting the appliance", Page 15 The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶...
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Troubleshooting en Fault Cause and troubleshooting Drum jerks after the This is caused by an internal motor test. programme starts. Not a fault – no action required. ▶ Vibrations and move- Appliance is not correctly aligned. ment of the appliance → "Aligning the appliance", Page 16 ▶...
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en Troubleshooting Fault Cause and troubleshooting High spin speed not Note: Where possible, mix large and small items in reached. the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme. ▶ The spin programme Drain pipe or water outlet hose is blocked.
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Troubleshooting en Fault Cause and troubleshooting Creasing. The spin speed is too high. The next time you run a wash cycle, set a lower ▶ spin speed. The load is too large. The next time you run a wash cycle, reduce the ▶...
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en Troubleshooting Fault Cause and troubleshooting Detergent residue on Unsuitable detergent added to the dispenser of the in- the damp washing. telligent dosing system. Check whether the detergent used is suitable. → "Detergents and care products", Page 30 Drain the dispenser. → "Cleaning the detergent drawer", Page 37 Clean the dispenser.
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Troubleshooting en Fault Cause and troubleshooting Insufficient cleaning. Check whether the detergent used is suitable. → "Detergents and care products", Page 30 Drain the dispenser. → "Cleaning the detergent drawer", Page 37 Clean the dispenser. Refill the dispenser. → "Filling the dispensers", Page 34 Water is leaking out at Water inlet hose is not correctly/securely connected.
→ "Installation and connection", in the digital instruction manual by Page 12 and scanning the QR code in the table of → "Starting an empty washing contents or on siemens-home.bsh- group.com . cycle", Page 20. Turn off the tap. Empty the water inlet hose.
Customer Service en 19.4 Disposing of old appli- 20 Customer Service ance Function-relevant genuine spare parts Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health!
en Customer Service 20.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions. ¡ If our Aqua-Stop system is defect- ive and causes water damage, we will make good the damage for private users.
Consumption values en 21 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the Eco 40-60 are indic- ative only and were determined in accordance with the applicable standard EN60456. The automatic dosing function has been deactivated for this pur- pose.
en Technical data You can find more information about 22 Technical data your model online at https://eprel.ec.europa.eu/ . This web address is linked to the official EU Appliance height 84.8 cm EPREL product database. Please Appliance width 59.8 cm then follow the instructions on Appliance depth 59.0 cm searching for the model.
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Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001758541* 9001758541 (020713)