Page 1
WM16XKH0HK Washing machine EN User manual and installation instructions Register your appliance on My Siemens and discover exclusive services and offers. Siemens Home Appliances...
Further information and explanations are available online: Table of contents 1 Safety ........... 4 7 Display ........ 21 1.1 General information.... 4 8 Buttons ........ 23 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 9 Programmes ...... 25 1.4 Safe installation ...... 5 10 Accessories...... 29 1.5 Safe use ........
Page 3
15.2 Filling the dispensers .... 33 15.3 Basic dosage ...... 33 16 Home Connect ...... 34 16.1 Setting up the Home Con- nect app ........ 34 16.2 Setting up Home Connect.. 34 16.3 Activating Wi-Fi on the ap- pliance ........ 35 16.4 Deactivating Wi-Fi on the appliance .......
en Safety 1 Safety Observe the following safety instructions. 1.1 General information Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe ¡ for future reference or for the next owner. Do not connect the appliance if it has been damaged in transit. ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the ▶ specifications on the rating plate. Connect the appliance to a power supply with alternating cur- ▶ rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in- ▶...
Page 6
en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own. ▶ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. Only stack the dryer on a washing machine using the connec- ▶...
Safety en Wear protective gloves when installing and transporting the ap- ▶ pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always ▶...
Page 8
en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. ▶ WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained ▶ specialist staff. Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be re- ▶...
en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be ATTENTION! able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At lower temperatures, the appli- with the appliance. ance consumes less energy.
en Installation and connection 3.3 Energy saving mode 4.2 Contents of package If you do not use the appliance for an After unpacking all parts, check for extended period, it automatically any damage in transit and complete- switches to energy-saving mode. ness of the delivery. Energy-saving mode ends when you ATTENTION! use the appliance again.
Page 13
Installation and connection en Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, Kitchen unit Only install the the appliance may tip over. appliance under- Always secure the feet of the appli- neath a continu- ▶...
Page 14
en Installation and connection Unscrew and remove all of Put on the 4 cover caps. the screws for the 4 transit bolts using a WAF 13 wrench. Push the 4 cover caps downwards. Remove the power cable from the holder. Note: To install the transit bolts to transport the appliance, perform these steps again in the reverse or- Remove the 4 sleeves.
Installation and connection en Remove the transport strut. 4.5 Removing the transport struts Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver. 4.6 Connecting the appliance Connecting the water inlet hose WARNING Remove the transport struts. Risk of electric shock! The appliance contains live parts.
en Installation and connection The connection details of the appli- ATTENTION! When draining, the water outlet hose ance can be found under Tech- is subject to water pressure and may nical data → Page 57. come loose from the installed con- Check the mains plug is inserted nection point.
Page 17
Installation and connection en Use a WAF 17 wrench to tighten the lock nuts against the housing until they are hand-tight. In doing so, hold the foot tight and do not adjust its height.
en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Transit bolts → Page 13 pump → Page 38 Water inlet hose → Page 15...
first time en 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Set the Drum Clean pro- Programmes → Page 25 gramme. Programme selector Close the door. → Page 30 Pull out the detergent drawer. Buttons → Page 23 Add washing powder that contains a bleaching agent to the manual...
Page 20
en first time Press Start/Reload to start the programme. The display shows the remaining programme duration. After the programme has ended, the display shows: -0-. Start the first wash cycle or press to switch off the appliance. → "Basic operation", Page 30...
Display en 7 Display The display shows the current settings, options or relevant information. Example: Display Display Description 0:40 Expected programme duration or programme time re- maining in hours and minutes. Program end time → "Buttons", Page 23 10.0 Recommendation for the maximum load capacity for the selected program in kg.
Page 22
en Display Display Description Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is activated and the appli- ¡ ance has been operated. → "Deactivating the childproof lock", Page 32 Energy consumption for the selected programme. : Low energy consumption ¡...
Buttons en 8 Buttons The selection of programme settings depends on the programme that is set. Button Selection More information Start/Reload Start Start, cancel or pause the pro- ¡ gramme. Cancel ¡ Pause ¡ varioSpeed Activate Activate or deactivate a shorter pro- ¡...
Page 24
en Buttons Button Selection More information Less Ironing Activate Activate or deactivate the reduced ¡ creasing programme. Deactivate ¡ In order to reduce creasing in the laundry, the spin cycle and the spin speed are adapted. Note: The laundry has a higher resid- ual moisture after washing.
Programmes en 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Cottons Wash hard-wearing items made from cotton, linen 10.0 or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate varioSpeed Programme setting: Max.
Page 26
en Programmes Programme Description Max. load (kg) Programme setting: Max. 40 °C ¡ Max. 800 rpm ¡ Wool Hand- or machine-washable items that are made from wool or contain wool. To prevent the laundry from shrinking, the drum moves the items very gently with long pauses. Use a detergent that is suitable for wool.
Programmes en Programme Description Max. load (kg) Outdoor Wash all-weather and outdoor clothing with mem- brane technology and water-resistant equipment. Use a detergent for outdoor fabrics. Do not use fabric softener. Programme setting: Max. 40 °C ¡ Max. 800 rpm ¡ Auto 30° Wash delicate items made from cotton, or synthetic Auto 30°...
Page 28
en Programmes Programme Description Max. load (kg) Programme setting: Max. 40 °C ¡ Max. 1200 rpm ¡ activated varioSpeed Washing not possible...
Accessories en 10 Accessories Use original accessories. These have been made especially for your appliance. Order num- Water inlet hose ex- Extend the water inlet hose for cold water WZ10131 tension or AquaStop (approx. 2.50 m). Fixing brackets Improves the stability of the appliance. WX975600 Washing machine Cleaning products for maintaining the ap-...
en operation 13.4 Loading laundry operation 13 Basic operation Note: To prevent creasing, note the operation maximum load for the programmes. 13.1 Switching on the appli- → "Programmes", Page 25 ance Requirements The laundry is prepared and sor- ¡ Requirement: The appliance has ted. been correctly installed and connec- → "Laundry", Page 29 ted.
operation en The drum rotates and load detec- The appliance door remains tion takes place. This can take up locked for safety reasons if the to 2 minutes, after which water temperature and water levels are enters the drum. high. The display shows the programme –...
en Childproof lock 14 Childproof lock 15 Intelligent dosing sys- Secure your appliance against being operated unintentionally using the The optimum quantities of liquid de- controls. tergent and fabric softener are dis- pensed automatically depending on 14.1 Activating the childproof the programme and settings. lock 15.1 Starting the programme Press and hold the two...
Intelligent dosing system en Requirement: The display shows a Requirements The laundry is prepared. notification to fill the dispenser. ¡ → "Preparing the laundry", Page 29 Pull out the detergent drawer. The laundry is sorted. ¡ Open the dispenser cover. The laundry is placed in the appli- ¡...
en Home Connect 16.1 Setting up the Home Connect 16 Home Connect Home Connect app This appliance is network-capable. Home Connect Install the Home Connect app on Connecting your appliance to a mo- your mobile device. bile device lets you control its func- tions via the Home Connect app, ad- just its basic settings and monitor its operating status.
Home Connect en If End is shown on the display, the 16.3 Activating Wi-Fi on the network settings are reset. appliance 16.6 Remote start Note: When Wi-Fi is activated, the en- ergy consumption increases in com- Enable the appliance for remote start parison to the values specified in the via the Home Connect app.
en Home Connect nect server and if Remote Dia- gnostics is available in the country in which you are using the appliance. Tip: For further information and de- tails about the availability of Remote Diagnostics in your country, please visit the service/support section of your local website: www.home-con- nect.com.
Basic settings en 17 Basic settings You can configure the basic settings for your appliance to meet your needs. 17.1 Overview of basic settings Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet) the signal at the 2 (medium) end of the pro- 3 (loud)
en Cleaning and servicing 17.2 Changing the basic set- 18 Cleaning and servi- tings cing Set the programme selector to po- To keep your appliance working effi- sition 1. ciently for a long time, it is important to clean and maintain it carefully. 18.1 Cleaning the drum CAUTION Risk of injury!
Page 39
Cleaning and servicing en Open and remove the mainten- CAUTION - Risk of scalding! ance flap. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
Page 40
en Cleaning and servicing Ensure that both impellers can Cleaning the drain pump turn. Requirement: The drain pump is empty. → Page 38 Since water may remain in the drain pump, unscrew the pump cap carefully. The filter insert in the pump ‒ housing may become stuck due to coarse particles of dirt.
Cleaning and servicing en Insert and close the maintenance Remove any blockages from the flap. intake opening. Note: Do not use any sharp or poin- 18.3 Cleaning the intake ted objects. opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening.
en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
Page 43
Troubleshooting en Fault Cause and troubleshooting "E:30 / -80" Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
Page 44
en Troubleshooting Fault Cause and troubleshooting "E:30 / -10" and/or Turn on the tap. ▶ The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or ▶ jammed. Water level measurement system is defective. Note: With the error message, the appliance starts a draining process.
Page 45
Troubleshooting en Fault Cause and troubleshooting lights up. The temperature is too high. Wait until the temperature has dropped. ▶ → "Cancelling the programme", Page 31 ▶ Water level is too high. Select a suitable programme for draining. ▶ → "Programmes", Page 25 flashes. Door is not closed. Close the door.
Page 46
en Troubleshooting Fault Cause and troubleshooting The programme does Door is not closed. not start. Close the door. ▶ Childproof lock is activated. Deactivate childproof lock. ▶ → "Deactivating the childproof lock", Page 32 is activated. - Finish in + Check whether - Finish in + is activated. ▶...
Page 47
Troubleshooting en Fault Cause and troubleshooting The water is not drain- → "Cleaning the drain pump", Page 38 ▶ ing. The water outlet hose is connected too high. Install the water outlet hose at a maximum height of ▶ 1 metre. Pump cover is not correctly assembled. Correctly assemble the pump cover.
Page 48
en Troubleshooting Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
Page 49
Troubleshooting en Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
Page 50
en Troubleshooting Fault Cause and troubleshooting The spin programme Note: Where possible, mix large and small items in does not start. the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme. ▶ Rushing, hissing Water is flushed under pressure into the detergent noise.
Page 51
Troubleshooting en Fault Cause and troubleshooting The spin result is not Drain pipe or water outlet hose is blocked. satisfactory. The laun- Clean the drain pipe and the water outlet hose. ▶ dry is too wet/too Drain pipe or water drain hose is caught or jammed. damp.
Page 52
en Troubleshooting Fault Cause and troubleshooting Detergent residue on Check whether the detergent used is suitable. the dry laundry. → "Detergents and care products", Page 29 Drain the dispenser. Clean the dispenser. Refill the dispenser. → "Filling the dispensers", Page 33 Basic dosage is not correctly adjusted. If intelligent dosing is activated, reduce the basic ▶...
Page 53
Troubleshooting en Fault Cause and troubleshooting Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. Connect the water supply hose correctly. → "Connecting the water inlet hose", Page 15 Tighten the screw connection. Water is leaking out at The water outlet hose is damaged.
en Transportation, storage and disposal 19.1 Emergency release 20.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 38 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
Customer Service en 20.4 Disposing of old appli- 21 Customer Service ance Detailed information on the warranty Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website.
Page 56
en Customer Service from water damage, the appliance must be connected to the power supply. The liability guarantee is valid for ¡ the service life of the appliance. A claim can only be made under ¡ the guarantee if the appliance has been correctly installed and con- nected with Aqua-Stop according to our instructions;...
Consumption values en 22 Consumption values The indicated consumption values are approximate. The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
Page 58
en Technical data Length of the 210 cm power cord...
Page 60
EN Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München, GERMANY siemens-home.bsh-group.com *9001565902* 9001565902 (030615)