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LG WT2517NHEG Owner's Manual
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LG WT2517NHEG Owner's Manual

LG WT2517NHEG Owner's Manual

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OWNER'S MANUAL
WASHTOWER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
WT2517NHEG
MFL71955209
Rev.00_101823
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
www.lg.com

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  • Page 1 This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH WT2517NHEG www.lg.com MFL71955209 Rev.00_101823 Copyright © 2023 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    Control Panel and Programme Table............29 Extra Options and Functions ................33 OPERATION-DRYER Operation Overview..................36 Preparing the Laundry ..................37 Control Panel and Programme Table............39 Extra Options and Functions ................44 SMART FUNCTIONS Using LG ThinQ Application................47 Smart Diagnosis ....................49 MAINTENANCE Washer ......................51 Dryer ........................54...
  • Page 3 TROUBLESHOOTING Washer ......................58 Dryer ........................65 Common......................69...

  • Page 4: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
  • Page 5 SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • The inlet water pressure must be between 50 kPa and 800 kPa. • Use a new hose or hose-set supplied with the appliance. Reusing old hoses can cause a water leak and subsequent property damage.
  • Page 6 SAFETY INSTRUCTIONS • The appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by a utility. • Remove clothes from the product immediately when drying is complete or the power is turned off during the drying process.
  • Page 7 SAFETY INSTRUCTIONS power plug. The power plug must be plugged into an appropriate outlet socket that is installed and earthed / grounded in accordance with all local codes and ordinances. • Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded.
  • Page 8 • Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
  • Page 9 • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.

  • Page 10: Installation Parts And Specifications

    INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Washer Drum Washer Door Magnet Drain Hose Drain Pump Filter Drain Pump Filter Cover Leveling Feet Rear View Control Panel Lint Filter Dryer Drum...
  • Page 11 INSTALLATION Power Cord (for Dryer) Drain Hole (for Dryer) Cold Water Inlet (for Washer) Shipping Bolts Drain Hose (for Washer) Power Cord (for Washer)
  • Page 12 • The images in this manual may be different from the actual components and accessories that are subject to change by the manufacturer without prior notice for product improvement purposes. Specifications Model WT2517NHEG Power supply 220 V~, 50 Hz Dimension (Width X Depth X Height)
  • Page 13 INSTALLATION Model WT2517NHEG Maximum Power 2100 W (Wash) / 1400 W (Dry) Permissible Inlet Water pressure 50 KPa ~ 800 KPa (0.5~8.0 kgf/cm²) Allowable temperature 5 - 35 ℃...

  • Page 14: Installation Place Requirements

    INSTALLATION Installation Place 30 cm Requirements 70 cm Before installing the appliance, check the following information to make sure that the appliance 5 cm should be installed in a correct place. 20 cm Installation Location 83 cm • This appliance must be installed on firm flooring 146 cm to minimize vibration during the spin cycle.
  • Page 15 • You can purchase rubber cups (part No. MJB65174401, MJB65174501) from the LG • The appliance performs best at a room service centre. temperature of 23 ℃.

  • Page 16: Unpacking The Appliance

    Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local authorised LG repairer. • The power plug must be plugged into an appropriate outlet socket that is installed and grounded/earthed in accordance with all local codes and ordinances.

  • Page 17: Connecting The Water Supply Hose

    INSTALLATION Checking the Rubber Seal • Locate the hole caps included in the accessory pack or attached on the back. Two rubber seals are supplied with the water supply hose. They are used for preventing water leaks. Connection to taps is sufficiently tight. •...
  • Page 18 INSTALLATION Remove the guide plate if the tap is too large Remove the guide plate if the tap is too large to fit the adapter. to fit the adapter. Push the adapter onto the end of the tap so Push the adapter onto the end of the tap so that the rubber seal is connected to be that the rubber seal is connected to be watertight.

  • Page 19: Installing The Drain Hose

    INSTALLATION Connecting the Hose to the Insert the hose clamp onto the drain hose of Appliance the dryer. Screw the supply hose to the water inlet valve on the back of the appliance. Connect the drain hose of the dryer and secure the hose clamp.
  • Page 20 INSTALLATION band clamp to keep the washer hose in Use the provided tie strap to secure the 2 place. drain hoses in place. Use the band clamp on the short drain hose (included) to attach it to the bottom opening of the drain hose connector.

  • Page 21: Levelling The Appliance

    INSTALLATION connector helps avoid siphoning, odours, or • If the appliance rocks when pushing the top improper draining. plate of the appliance diagonally, adjust the feet again. • Make sure the drain hoses are not kinked or pinched. This is a potential cause of drainage •...
  • Page 22 • Do not install the washing machine on a plinth, purchased. stand or elevated surface unless it is If you install the appliance on a slippery surface, it manufactured by LG Electronics for use with this may move because of excessive vibration. model. Incorrect levelling may cause malfunction through noise and vibration.

  • Page 23: Disassembly

    INSTALLATION Disassembly Push open the caps at the left and right sides of the control panel on the front of the appliance. Disassembling the Washer and Loosen the screws under the caps. Dryer The washer and dryer cannot be disassembled and installed for use side by side.
  • Page 24 INSTALLATION Unscrew the second screw from the top of the four screws on the left and right. Lift the dryer and separate it from the washer. WARNING • Protect your hands and arms from sharp edges of the panel frame exposed on the top of the washer.

  • Page 25: Operation-Washer Operation Overview

    OPERATION-WASHER OPERATION-WASHER Operation Overview CAUTION Using the Washer • Remove items from the flexible door seal gasket to prevent clothing and door seal damage. Before the first wash, select the Normal wash programme and add a half amount of the detergent.

  • Page 26: Preparing The Wash Load

    OPERATION-WASHER • When the cycle is finished, a melody will Symbol Wash / Fabric type sound. Immediately remove your clothing from the appliance to reduce wrinkling. • Do not wash Preparing the Wash Load NOTE • The dashes under the symbol give you Sorting the Clothes information about the type of fabric and the maximum allowance of mechanical stress.

  • Page 27: Adding Detergents And Softeners

    OPERATION-WASHER Adding Detergents and NOTE Softeners • Do not let the detergent harden. Doing so may lead to blockages, poor rinse performance or Detergent Dosage odour. • Full load: According to manufacturer’s • Detergent should be used according to the recommendation.
  • Page 28 OPERATION-WASHER • It is normal for a small amount of water to • First add detergent, and then the water softener. remain in the dispenser compartments at Dispense according to the amount specified on the end of the cycle. the packaging. Fabric Softener Compartment This compartment holds liquid fabric softener, Adding Detergent Tablets...

  • Page 29: Control Panel And Programme Table

    OPERATION-WASHER Control Panel and Programme Table Control Panel Features Description Power On/Off Button • Press this button to turn the washing machine on. Programme Buttons • Programmes are available according to the clothes type. • The lamp will light up to indicate the selected programme.
  • Page 30 Beep sound can be turned on or off only through the LG ThinQ application.
  • Page 31 OPERATION-WASHER Description Estimated Time Remaining • When a washing programme is selected, the default time for that programme is displayed. This time will change as options are selected. • If the display shows , then the time will be displayed after the load sensing has detected the load size.
  • Page 32 OPERATION-WASHER Quick Wash 40 °C (Cold to 40 °C) Max. Load 3 kg Description Washes small loads of lightly soiled clothes in a short time. Downloaded Description This programme allows you to download a new and special washing programme to your appliance with a smartphone.

  • Page 33: Extra Options And Functions

    OPERATION-WASHER Extra Options and Add detergent. Functions Select a washing programme. Customizing a Washing Programme Customize the washing programme (Wash, Each programme has default settings that are selected automatically. You may also customize Rinse, Spin, and Temp.) as necessary. these settings using these buttons. Wash Press the Start/Pause button.
  • Page 34 OPERATION-WASHER Follow the next steps to use a special After the washing programme is finished, load option. items into the dryer and close the door. Press the Power button. Press the Start/Pause button of the dryer. • The dryer display shows the estimated Select a washing programme.
  • Page 35 OPERATION-WASHER Add Item • Turning off the power will not reset this function. You can use this option in order to add or remove You must deactivate this function before you can clothes after the washing programme has started. access any other functions. Press the Power button.

  • Page 36: Operation-Dryer Operation Overview

    OPERATION-DRYER OPERATION-DRYER Operation Overview Press the cycle button repeatedly until the desired cycle is selected. Using the Dryer • If you press the Start/Pause button without choosing a programme, the appliance will Before the first cycle, set the appliance to dry for 5 proceed with the [Normal] programme.

  • Page 37: Preparing The Laundry

    OPERATION-DRYER a short period of time if possible to help display to pause during active drying. The ventilate the drum after use. remaining time will then continue when it is the actual time that remains. WARNING • Make sure to empty all pockets. Items such as nails, hair clips, matches, pens, coins and keys •...
  • Page 38 OPERATION-DRYER Checking the Fabric Care Label The symbols on the fabric care label tell you about the fabric content of your clothes and how it should be dried. Symbol Description Tumble Dry Permanent Press / Crease Resistant Gentle / Delicate Do not Tumble Dry Do not Dry High Heating...

  • Page 39: Control Panel And Programme Table

    OPERATION-DRYER Control Panel and Programme Table Control Panel Features Description Power On/Off button • Press the button to turn the appliance on. Hold again to turn the appliance off. • Pressing the Power button during a programme will cancel that programme and any load settings will be lost.
  • Page 40 This function can be turned on or off only through the LG ThinQ application.
  • Page 41 OPERATION-DRYER Description Time Remaining Display • When a drying programme is selected, drying time for the selected programme is displayed. This time will change when you set the extra options for the programme. • Error messages will appear when the appliance diagnose problems. lights up or blinks while the condenser is being washed or the thawing mode is operating.
  • Page 42 OPERATION-DRYER Max. Load 4 kg (1 down Programme [Duvet] Capacity duvet ) Dry Level Not adjustable Max. Load Programme [Wool] 1 kg Capacity Description Use this programme for drying shrinkable woolen or hand-washable items requiring delicate care. Dry Level Not adjustable Max.
  • Page 43 OPERATION-DRYER *1 This option is automatically included in the programme. NOTE • Only [Normal] programme is available to select dryness level. • Anti Crease option can be selected for every drying programme. • The estimated time remaining will change if you select extra options for the programme.

  • Page 44: Extra Options And Functions

    OPERATION-DRYER Extra Options and Follow the next steps to customize a drying programme: Functions Prepare the clothes and load the drum. Customizing a Drying Programme Press the Power button. Each programme has default settings that are selected automatically. You may also customize these settings using these buttons.
  • Page 45 Please contact LG Electronics Customer Information Centre or visit the LG Hold the Start/Pause button. Website at http://www.lg.com for purchase. NOTE •...
  • Page 46 OPERATION-DRYER Settings Child Lock Use this option to disable the controls. This function can prevent children from changing cycles or operating the appliance. NOTE • Once this function is set, all buttons are locked except the Power button. • When the controls are locked, and the remaining time are alternatively shown on the display during the dry while this function is...

  • Page 47: Smart Functions

    You can download new and special cycles that are notifications on a smartphone. The notifications not included in the basic cycles on the appliance. are triggered even if the LG ThinQ application is A variety of specialty cycles specific to the appliance off.
  • Page 48 Use a smartphone to control your appliance remotely. You can also monitor your cycle • LG ThinQ is not responsible for any network operation so you know how much time is left in the connection problems or any faults, cycle.

  • Page 49: Smart Diagnosis

    When this function is activated, press and hold the Remote button for 3 seconds. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of...
  • Page 50 Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.

  • Page 51: Maintenance

    MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
  • Page 52 MAINTENANCE weeks in addition to the regularly prompted so, or more often if the water is very hard or intervals. contains traces of limescale. • Turn off the water supply taps to the appliance if NOTE the appliance is to be left for a certain period of time (e.g.
  • Page 53 MAINTENANCE under the dispenser drawer and not dispense Open the cover cap and pull out the drain tube. completely. Remove the drawer and inserts and check for build-up of cleaning products once or twice a month. Remove the detergent dispenser drawer by pulling the drawer straight out until the drawer stops.

  • Page 54: Dryer

    MAINTENANCE Dryer • Open the filter by unfolding it in the direction of the arrow. WARNING • Remove the power plug when you clean the appliance. Not removing the plug may result in electric shock. Cleaning the Lint Filter Clean a large cluster of lint first, then clean the residual lint using vacuum cleaner or washing under running water.
  • Page 55 MAINTENANCE regularly to remove any build-up of lime scale on Pull out the outer filter. the surface of the sensor. Wipe the sensors inside the drum. Remove the inner filter. Open the outer filter by unfolding in the direction of the arrow grasping the top edge of the outer filter.
  • Page 56 MAINTENANCE Reinsert both inner and outer filter and close WARNING the dryer's door. • For safety reasons, do not allow children or animals to enter the appliance. It may cause damage or injury. Using Condenser Clean Feature Turn on the appliance. The appliance washes lint, which builds up onto the surface of the condenser, automatically using water that is condensed from the clothes during...
  • Page 57 MAINTENANCE • To deactivate the thawing mode, turn off the Operate the Normal programme again. Check appliance. if the message will appear within 10 minutes after operating the appliance. • When the message appears go to step 2 and repeat procedure. Press the Start/Pause button to start the thawing mode.
  • Page 58 Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
  • Page 59 • Close the door and make sure that nothing is caught under the door preventing it from closing completely. Door sensor malfunctions. • Close the door. Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error.
  • Page 60 TROUBLESHOOTING Symptoms Possible Cause & Solution Thumping sound The clothes may be out of balance. • Pause the programme and redistribute the clothes after the door unlocks. Vibrating noise Package materials are not removed. • Remove package materials. The clothes may be unevenly distributed in the drum. •...
  • Page 61 TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Circuit breaker/fuse is tripped/blown. operate. • Check house circuit breakers/fuses. Replace fuses or reset breaker. The appliance should be on a dedicated branch circuit. The appliance will resume the programme where it stopped once power is restored. Control needs to be reset.
  • Page 62 TROUBLESHOOTING Symptoms Possible Cause & Solution Detergent is not Drain Pump Filter may be blocked. dispensed • Clean the Drain filter. incompletely or not dispensed at all. Cycle time is longer The load is too small. than usual. • Add more items to allow the appliance to balance the loads. Heavy articles are mixed with lighter items.
  • Page 63 TROUBLESHOOTING Performance Symptoms Possible Cause & Solution Poor stain removal Previously set stains. • Articles that have been previously washed may have stains which have been set. These stains may be difficult to remove and may require hand washing or pre-treating to aid in stain removal. Staining Bleach or softener is dispensed too soon.
  • Page 64 TROUBLESHOOTING Odour Symptoms Possible Cause & Solution Musty or mildewy Inside of drum is not cleaned properly. odour in appliance • Run the Tub Clean function regularly. Odours can occur if the drain hose is not properly installed, causing siphoning (water flowing back inside of the appliance). •...
  • Page 65 TROUBLESHOOTING Dryer Error Messages Symptoms Possible Cause & Solution The door has been opened while the appliance is in operation or the appliance is being operated without the door being closed properly. DOOR ERROR • Close the door completely. • If is not released, call for service.
  • Page 66 The door is closed while clothes or foreign substance is caught in the door. • Check if clothes or foreign substance is caught in the door before using the appliance. If water leaks continuously, contact the LG Electronics Customer Information Centre. Appliance runs and This is how the anti crease option works.
  • Page 67 TROUBLESHOOTING Symptoms Possible Cause & Solution Clothes take too long Appliance controls are not set properly. to dry. • Use the appropriate control settings for the type of load you are drying. Some loads may require an adjustment of the dry level setting for proper drying.
  • Page 68 TROUBLESHOOTING Symptoms Possible Cause & Solution Clothes are shrinking. Garment care instructions are not being followed. • To avoid shrinking your clothes, always consult and follow fabric care instructions. Some fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink when dried in the appliance. Use a low or no heat setting.
  • Page 69 • Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.
  • Page 70 Memo...
  • Page 71 Memo...

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