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Generating System Status Reports for Tech Support
This example shows how to schedule a reset in a specified time:
Console> (enable) reset in 5:20 Configuration update
Reset scheduled in 5 hours 20 minutes.
Reset reason: Configuration update
Proceed with scheduled reset? (y/n) [n]? y
Reset scheduled for 19:56:01, Wed Aug 18 1999 (in 5 hours 20 minutes).
Reset reason: Configuration update
Console> (enable)
Generating System Status Reports for Tech Support
Using a single command, you can generate a report that contains status information about your switch.
This command is a combination of several show system status commands. (Refer to the
Catalyst 4500 Series, Catalyst 2948G, and Catalyst 2980G Switches Command Reference for these
commands.) You can upload the report to a TFTP server and send it to the Cisco Technical Assistance
Center (TAC).
You can use keywords to limit the report, such as for specific modules, VLANs, and ports. If you do not
specify any keywords, a report for the entire system is generated.
To write and send a report for TAC, perform this task in privileged mode:
Task
Generate a system status report for
TAC.
This example shows a report sent to host 172.20.32.10 and to a filename techsuport.txt. No keywords
are specified, so the complete status of the switch is included in the report.
Console> (enable) write tech-support 172.20.32.10 techsupport.txt
Upload tech-report to techsupport.txt on 172.20.32.10 (y/n) [n]? y
/
Finished network upload.
Console> (enable)
Catalyst 4500 Series, Catalyst 2948G, Catalyst 2980G Switches Software Configuration Guide
27-12
Command
write tech-support {host} {file} [module mod_num]
[port mod_num/port_num] [vlan vlan_num] [memory]
[config]
(67784 bytes)
Chapter 27
Administering the Switch
—
Release 8.1
78-15486-01
- Quick Links:
- Configuration Guide
- Catalyst 2980G Switch
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