Solving computer problems
Problem:
Missing, discolored, or bright dots appear on the screen every time you turn on your
computer.
Solution:
This is an intrinsic characteristic of the TFT technology. Your computer's display contains
multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright
dots on the screen might exist all the time.
Problem:
A message, "Unable to create overlay window," appears when you try to start DVD
playback.
or
You get poor or no playback while running video playback, DVD playback, or game
applications.
Solution:
Do either of the following:
v If you are using 32-bit color mode, change the color depth to 16-bit mode.
v If you are using a desktop size of 1280×1024 or larger, reduce the desktop size and the
color depth.
Battery problems
Problem:
The battery cannot be fully charged by the power-off method in the standard charge
time for your computer.
Solution:
For details, see the Battery and power category in Troubleshooting under the Problem
solving section in Access Help.
Problem:
Your computer shuts down before the battery status indicator shows empty, -or- Your
computer operates after the battery status indicator shows empty.
Solution:
Discharge and recharge the battery.
The operating time for a fully charged battery is short.
Problem:
For details, see the Battery and power category in Troubleshooting under the Problem
Solution:
solving section in Access Help.
Problem:
The computer does not operate with a fully charged battery.
Solution:
The surge protector in the battery might be active. Turn off the computer for one minute
to reset the protector; then turn on the computer again.
Problem:
The battery does not charge.
Solution:
For details, see the Battery and power category in Troubleshooting under the Problem
solving section in Access Help.
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®
ThinkPad
R60 Service and Troubleshooting Guide