Verify Port Connectivity
In Case of Difficulty
Troubleshooting Express Setup
Catalyst 2960-S Switch Getting Started Guide
26
After you connect the switch port and another device, the port LED turns amber
while the switch establishes a link. This process takes about 30 seconds, and then
the LED turns green. If the LED turns off, the target device might not be turned
on, there might be a cable problem, or there might be a problem with the adapter
installed in the target device. See the
for information about online assistance.
If you experience difficulty, help is available in this section and also on
Cisco.com. This section includes Express Setup troubleshooting, how to reset the
switch, how to access help online, and where to find more information.
If Express Setup does not run, or if the Express Setup page does not appear in your
browser:
Did you verify that POST ran
successfully before starting
Express Setup?
Did you press the Mode button
while the switch was still running
POST?
Catalyst 2960-S Switch Getting Started Guide
"In Case of Difficulty" section on page 26
If not, make sure that only the SYST and
STAT LEDs are green before you press the
Mode button to enter the Express Setup
mode.
POST errors are usually fatal. Contact your
Cisco technical support representative if your
switch fails POST.
If yes, wait until POST completes. Power
cycle the switch. Wait until POST completes.
Confirm that the SYST and STAT LEDs are
green. Press the Mode button to enter
Express Setup mode.
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