Table of Contents
Advertisement
Note: See "System" on page 116 to determine which components should be replaced by a field service technician.
Error code/symptom
9003
9xxx thru BZxx (SCSI bus error caused by cables,
termination, defective drives, etc.). Z refers to the specific
channel or channels that cause the error.
EFFE (Firmware code corrupt or download jumpers are in
place)
FFFF or other code not listed
POST (ISPR) error procedures
Use the ISPR error procedures to help you solve ServeRAID problems. A complete
list of error codes is listed at "ServeRAID error codes" on page 105.
Note: Where the ISPR Error Procedures refer to a SCSI backplane, see the
EF10 (Default ISPR)
1. No ISPR error present.
9ZXX thru BZXX (SCSI bus error caused either by cables, termination, defective
drives, etc.)
1. Isolate between SCSI subsystem and controller by disconnecting all SCSI
106
xSeries 335 Type 8676, Type 8830: Hardware Maintenance Manual and Troubleshooting Guide
chapter of this publication that concerns service replaceable units.
cables from suspect card, and reboot.
CAUTION:
Do not press F5. Doing so changes the server's configuration.
If an ISPR error is still present, perform the following actions until the error is no
longer present:
a. Reseat the controller
b. Replace the controller
Notes:
a. SCSI channel cable details, if any, appear elsewhere in this publication.
FRU/action
1. Flash latest level of BIOS code and firmware for
controller.
2. Confirm that this controller is a supported option for
this system.
3. ServeRAID controller.
4. Integrated RAID controller on the server).
1. Follow indications at "POST (ISPR) error procedures".
Follow those instructions before continuing with the
next steps listed in this index.
2. SCSI cable.
3. SCSI backplane.
4. Hard disk drive.
5. ServeRAID controller.
1. Flash latest level BIOS and firmware for controller;
then, remove jumpers.
2. ServeRAID controller.
1. Follow indications at "POST (ISPR) error procedures".
2. SCSI cable.
3. SCSI backplane.
4. Hard disk drive.
5. ServeRAID controller.
Advertisement
Table of Contents
Troubleshooting
