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Note: See "System" on page 116 to determine which components should be replaced by a field service technician.
Universal Serial Bus (USB) port problems
Symptom
A USB device does not work.
POST error codes
In the following error codes, X can be any number or letter.
Note: See "System" on page 116 to determine which components should be replaced by a field service technician.
Error code/symptom
062 (Three consecutive startup failures
using the default configuration.)
101, 102 (System and processor error)
106 (System and processor error)
111 (Channel check error)
114 (Adapter read-only memory error)
129 (Internal cache error)
151 (Real time clock error)
161 (Real time clock battery error)
162 (Device configuration error)
Note: Be sure to load the default settings
and any additional desired settings; then,
save the configuration.
163 (Real-time clock error)
FRU/action
v Verify that:
– You are not trying to use a USB device during POST if you have a standard
(non-USB) keyboard attached to the keyboard port.
Note: If a standard (non-USB) keyboard is attached to the keyboard port, the
USB is disabled and no USB device will work during POST.
– The correct USB device driver is installed.
– Your operating system supports USB devices.
FRU/action
1. Run the Configuration/Setup Utility program.
2. Battery.
3. System board.
4. Microprocessor.
v System board
v System board
1. Failing adapter
2. DIMM
3. System board
1. Failing adapter.
2. Run diagnostics.
1. Microprocessor
2. Optional microprocessor (if installed)
3. System board
1. Run diagnostics.
2. Battery.
3. System board.
1. Run the Configuration/Setup Utility program.
2. Battery.
3. System board.
1. Run the Configuration/Setup Utility program.
2. Battery.
3. Failing device.
4. System board.
1. Run the Configuration/Setup Utility program.
2. Battery.
3. System board.
Chapter 6. Symptom-to-FRU index
99
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Table of Contents
Troubleshooting
