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Testing Call Home
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2. Observe the response to entering the command. The following message is
displayed when the calibration is successful:
[root@LasVegas ~]# /opt/MegaRAID/MegaCli/MegaCli64 -AdpBbuCmd
-BbuLearn -a0
Adapter 0: BBU Learn Succeeded.
Exit Code: 0x00
[root@LasVegas ~]#
3. If you do not receive this response indicating the battery has been successfully
calibrated, contact your next level of support before proceeding. If you receive
this response indicating the battery has been successfully calibrated, repeat this
procedure for each server in the system.
This section gives the procedure for testing Call Home.
About this task
The TS7650G supports four types of Call Home activity:
v Error Initiated Call Home – Triggered by failures on a TS7650G server
v Heartbeat/MRPD Call Home – Regularly scheduled calls to report system status,
aliveness, and configuration of the server
v Test Call Home – Triggered from the RAS command line interface (CLI) to test
the path to the IBM Customer Configuration Profile File (CCPF) system.
v User Initiated Call Home – Triggered from the TSSC graphical user interface
(GUI) to collect a product engineering (PE) package
Use the procedures below to test the system's ability to successfully make a Call
Home call:
Important: Be sure to complete the Call Home test message process. Failure to
verify that Call Home is working properly on the new system can result in Call
Home messages failing to send, as well as possible performance issues.
Procedure
1. Log in to the single server in a stand-alone configuration, or either Server A or
B in a clustered configuration, with the username: root and password: admin
2. Complete Call Home Enablement and perform a Call Home test on the server
using the following procedure:
Using the RAS Menu
a. At the command line type: rasMenu <enter>
b. Enter the number that corresponds to the Call Home Commands option,
then press <enter>.
c. Enter the number that corresponds to the Enable Call Home option, then
press <enter>.
Note: If you receive a message stating that Call Home is already enabled,
ignore the message and continue.
d. Enter the number that corresponds to the Test Call Home option, then press
<enter>
Chapter 7. RAS verification
93
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