Page 1
Washing machine WM16XMH9GB User manual and assembly instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
www.devicemanuals.eu Table of contents Safety .......... 4 Laundry.......... 32 General information...... 4 Preparing the laundry ..... 32 Intended use........ 4 Sorting laundry ....... 33 Restriction on user group.... 5 Degrees of soiling ...... 33 Safe installation ........ 5 Care symbols on the care labels ... 33 Safe use ........... 7 Detergents and care products..
Page 3
www.devicemanuals.eu Customer Service...... 62 Connecting your appliance to Product number (E-Nr.) and pro- the Home Connect app.... 42 duction number (FD) ...... 62 Connecting the appliance to the energy manager ...... 42 Consumption values..... 63 Activating Wi-Fi on the appliance... 43 Deactivating Wi-Fi on the appli- Technical specifications....
www.devicemanuals.eu en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently.
www.devicemanuals.eu Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
Page 6
www.devicemanuals.eu en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
www.devicemanuals.eu Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
Page 8
www.devicemanuals.eu en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
www.devicemanuals.eu Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
Page 10
www.devicemanuals.eu en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
www.devicemanuals.eu Preventing material damage en Make sure that the length of the ▶ Preventing material damage Preventing material dam- thread on the connection to the water tap is at least 10 mm. ¡ If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage...
www.devicemanuals.eu en Environmental protection and saving energy Remove all detergent residue, ▶ "Add " → Page 35 detergent based spray residue or other residues on the laundry's degree of soiling. immediately if they come into For light to normal soiling, a smal- contact with the appliance. ler amount of detergent is suffi- cient.
www.devicemanuals.eu Installation and connection en ATTENTION! Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and Start/Reload ance.
www.devicemanuals.eu en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins.
www.devicemanuals.eu Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
www.devicemanuals.eu en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Removing the transport struts Remove the four sleeves.
www.devicemanuals.eu Installation and connection en Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver. Connecting the appliance Connect your appliance to the power Remove the transport struts. supply, water inlet and water outlet. Connecting the water inlet hose Note: Please read the information in the "Safety"...
www.devicemanuals.eu en Installation and connection Drainage into a plastic pipe with rubber sleeve or into a gully. ¾˝ Fix and secure the wa- ter outlet hose with an min. "elbow" → Page 31. 10 mm Connecting the appliance to the min. 17 mm electricity supply Note: Please read the information in the "Safety"...
Page 19
www.devicemanuals.eu Installation and connection en To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Screw the lock nuts tightly against the housing using a WAF 17 wrench.
www.devicemanuals.eu en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
www.devicemanuals.eu Familiarising yourself with your appliance en Detergent drawer Measuring aid for liquid detergent → "Using a measuring aid for liquid Below is an overview of the structure detergent", Page 36 of the detergent drawer. Compartment II: ¡ Detergent for main wash ¡ Water softener ¡...
www.devicemanuals.eu en Display Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
Page 23
www.devicemanuals.eu Display en Display Designation Description End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 39 ...
www.devicemanuals.eu en Buttons Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection Description...
Page 25
www.devicemanuals.eu Buttons en Button Selection Description Remote Start ¡ Activate If you briefly press the button, the appliance will be enabled for remote start via the Home Con- ¡ Deactivate nect app ¡ Open the If you press the button for approx. 3 seconds, the Home Connect Home Connect menu opens.
www.devicemanuals.eu Accessories en Accessories Accessories Only use original accessories. These have been made especially for your appli- Accessories ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WZ10131 cold water or AquaStop (approx.
www.devicemanuals.eu en Laundry Pour approx. 1 litre of tap water Press Start/Reload to start the into compartment II. programme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: End. Start the first wash cycle or press to switch off the appliance.
www.devicemanuals.eu Laundry en – Separate items of laundry and To improve washing results and ▶ shake them out prevent discolouration, sort the – Wash large and small items of laundry according to the following laundry together criteria before washing. – Dab fresh stains with soapy wa- –...
www.devicemanuals.eu en Detergents and care products Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch. packaging. Notes ¡ Only use liquid detergents that are Detergents and care products Detergents and care self-flowing ¡...
www.devicemanuals.eu Basic operation en Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
www.devicemanuals.eu en Basic operation Requirement: Prepare and sort the Setting a programme laundry. Set the programme selector to the → "Laundry", Page 32 required "programme" → Page 26. Open the door. If necessary, "adjust the pro- Ensure that the drum is empty. gramme settings" → Page 36. Separate the laundry and place it in the drum.
www.devicemanuals.eu Basic operation en Insert the measuring aid. Fold the measuring aid down and click it into place. Insert the detergent drawer. Push in the detergent drawer. Adding detergent and care product Notes ¡ Please read the information in the "Safety" → Page 4 and "Preventing material damage"...
www.devicemanuals.eu en Basic operation Push in the detergent drawer. Close the door. Press Start/Reload. Starting the programme Cancelling the programme Note: If you want to change the time until the programme ends, set the Once the programme has started, "Ready in" time first. you can cancel it at any time.
www.devicemanuals.eu Childproof lock en Childproof lock Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. Activating the childproof lock Press and hold the two 3 sec. ▶ buttons for approx. 3 seconds. a The display shows ...
www.devicemanuals.eu en Home Connect ¡ → "Connecting the appliance to a Connecting the appliance to a WLAN home network (Wi-Fi) with WLAN home network (Wi-Fi) WPS function", Page 40 with WPS function ¡ → "Connecting the appliance to a WLAN home network (Wi-Fi) Using your router's WPS function is without WPS function", Page 41 the simplest way to connect the ap- The Home Connect app guides you...
www.devicemanuals.eu Home Connect en "Connect your appliance to the Connect the mobile device to the Home Connect app." → Page 42 Home Connect Wi-Fi network and enter the password (key) Home- Connect. Connecting the appliance to a a Your mobile device now connects WLAN home network (Wi-Fi) to the appliance.
www.devicemanuals.eu en Home Connect Press Start/Reload. Connecting your appliance to a The appliance is connected to the the Home Connect app smart energy system (energy man- ager). Requirements a If the appliance has connected to ¡ The appliance is connected to the the energy manager successfully, WLAN home network (Wi-Fi).
www.devicemanuals.eu Home Connect en Press and hold Remote Start Note for approx. 3 seconds. Flex Start is deactivated for safety reasons in the following circumstances: Set the programme to position 6. ¡ Press Start/Reload. a UPd appears on the display. ¡ Open the door. Press Start/Reload.
A detailed RED Declaration of Con- communication module (to ensure formity can be found online at a secure data connection). www.siemens-home.bsh-group.com ¡ The current software and hardware among the additional documents on version of your appliance. the product page for your appliance.
www.devicemanuals.eu Basic settings en Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme position Value Description End signal 0 (off) Set the volume of the 1 (quiet)
www.devicemanuals.eu en Cleaning and servicing Press Spin Speed and, at the Cleaning the drum same time, turn the programme If you often wash at a washing tem- selector to position 2. perature of 40 °C and lower or the a The display shows the current appliance has not been used for a value.
www.devicemanuals.eu Cleaning and servicing en Press out the insert upwards from below. Push in the detergent drawer. Descaling Clean the detergent drawer and in- sert with water and a brush, and If you add detergent correctly, you do then dry them. not need to descale your appliance.
Page 48
www.devicemanuals.eu en Cleaning and servicing Remove the maintenance flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
Page 49
www.devicemanuals.eu Cleaning and servicing en The pump cap is comprised of two Cleaning the drain pump parts which can be taken apart for cleaning. Note: Please read the information in Make sure that the impeller in the the "Safety" → Page 4 and "Prevent- drain pump can be rotated.
www.devicemanuals.eu en Cleaning and servicing Insert the maintenance flap and lock it into place. Residual water may leak out. Clean the water outlet hose and si- phon connecting piece. Close the maintenance flap. Before the next wash To prevent unused detergent from flowing straight into the outlet in the next wash, run the Drain programme after you have emptied the drain...
www.devicemanuals.eu Cleaning and servicing en Clean the water inlet filters. Clean the filter in the water inlet in the event of blockages or if the water pressure is too low. Emptying the water inlet hose Turn off the tap. Set a programme, except for Rinse, Spin or Drain.
Page 52
www.devicemanuals.eu en Cleaning and servicing Use pliers to remove the filter. Clean the filter with a small brush. Reinsert the filter. Connect the hose and check for leaks.
www.devicemanuals.eu Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
www.devicemanuals.eu en Troubleshooting Fault Cause troubleshooting The filters in the water inflow "Clean the filters in the water in- ▶ flow" → Page 51. are blocked. The tap is turned off. Turn on the tap. ▶ The water inlet hose is Ensure that the water inlet hose is ▶...
Page 55
www.devicemanuals.eu Troubleshooting en Fault Cause troubleshooting The programme does not Press Start/Reload to start the pro- start. gramme. The door cannot be opened. is activated. Continue the programme by select- ▶ ing Spin or Drain and pressing Start/Reload. → "Resuming the programme when the programme status is Rinse Hold", Page 38 The temperature is too high.
Page 56
www.devicemanuals.eu en Troubleshooting Fault Cause troubleshooting Water is not flowing in. De- The filters in the water inflow "Clean the filters in the water in- ▶ flow" → Page 51. tergent is not being dis- are blocked. pensed. The tap is turned off. Turn on the tap.
www.devicemanuals.eu Troubleshooting en Fault Cause troubleshooting Heavy foam build-up Detergent dosage is too Immediate measure: Mix one table- ▶ high. spoon of fabric softener with 0.5 litres of water and pour the mixture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down).
www.devicemanuals.eu en Troubleshooting Fault Cause troubleshooting Detergent or fabric softener Too much detergent/fabric When dosing liquid detergent and ▶ drips off the seal and col- softener in the detergent fabric softener, observe the mark- lects on the door or in the drawer.
www.devicemanuals.eu Troubleshooting en Leakage Fault Cause troubleshooting Water is leaking out at the Water inlet hose is not cor- Connect the water supply hose cor- water inlet hose. rectly/securely connected. rectly. Connecting the water inlet hose Tighten the screw connection. Water is leaking out at the The water outlet hose is Replace the damaged water outlet ▶...
www.devicemanuals.eu en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 47 Detach the hoses.
www.devicemanuals.eu Transportation, storage and disposal en Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Insert the power cord into the Children can lock themselves in the holder...
www.devicemanuals.eu en Customer Service Detailed information on the warranty Customer Service Customer Service period and terms of warranty in your country is available from our after- If you have any queries on use, are Customer Service sales service, your retailer or on our unable to rectify faults on the appli- website.
www.devicemanuals.eu Consumption values en Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
Page 64
www.devicemanuals.eu en Technical specifications Power consumption ¡ Off mode: 0,10 W ¡ Left-on mode: 0,50 W ¡ Time in networked standby mode (Wi- Fi): 5 min(s) ¡ Networked standby mode (Wi- Fi): 1,50 W Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the water in- 150 cm let hose...
Page 68
BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG *9001424255* 9001424255 (000610)