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Washing machine WM14VGH9GR User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
Table of contents 1 Safety .......... 4 10 Before using for the first time........ 38 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 38 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 39 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 39 1.6 Safe cleaning and mainten-...
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14 Childproof lock...... 46 17.7 Cleaning the water outlet 14.1 Activating the childproof hose at the siphon .... 57 lock ......... 46 17.8 Cleaning the water inlet fil- 14.2 Deactivating the childproof ter ........... 58 lock ......... 47 18 Troubleshooting....... 59 15 Home Connect ...... 47 19 Transportation, storage and 15.1 Home Connect settings.. 47 disposal ........
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
en Preventing material damage Ensure that the inner diameter of ▶ Preventing material damage 2 Preventing material the water tap is at least 17 mm. Make sure that the length of the damage ▶ thread on the connection to the water tap is at least 10 mm. Follow these instructions to avoid ma- Preventing material damage If the water pressure is too high or...
Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy.
en Installation and connection Note: If Wi-Fi is activated, the appli- Remove any packaging and pro- ance will not switch itself off automat- tective covers completely from the ically. appliance. For the environmentally friendly disposal of the packaging materi- Installation and connection 4 Installation and con- als, observe the information on the topic of...
Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Elbow for fixing the water out- Do not operate the appliance ▶...
en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Connecting the appliance Remove the four sleeves.
en Installation and connection Connect the water inlet hose to a Drainage into a Fix and secure tap (26.4 mm = 3/4"). washbasin the water outlet using an elbow. ¾˝ min. 10 mm Drainage into a Fix and secure plastic pipe with the water outlet min.
Installation and connection en To align the appliance, turn the ap- The connection details of the appli- pliance feet. Check that the appli- ance can be found under Tech- ance is level using a spirit level. nical data → Page 71. Check the mains plug is inserted properly.
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en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Using a measuring aid for liquid detergent", Page 44 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
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en Familiarising yourself with your appliance The selected programme setting is If a setting is activated, the display shown in the middle of the display. shows . The selection does not need to be confirmed again. Sub-menu The sub-menu closes automatically To select the settings you require, after a few seconds.
Display en Display 6 Display The display shows the current settings, options or relevant information. Display Example: Display Display Designation Description 0:40 h Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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en Display Display Designation Description Saving the pro- Save a programme → Page 43. gramme Set other programmes → Page 42. Other pro- grammes Childproof lock ¡ Lights up: The childproof lock is activ- ated. ¡ Flashes: The childproof lock is active and the programme selector has been adjusted.
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Display en Display Designation Description The stain type is activated. Tomato The stain type is activated. Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme.
en Buttons Buttons 7 Buttons With the Επιλογές button, you can open the sub-menu for additional pro- Buttons gramme settings. The additional programme settings are listed in the overview for the buttons. The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 27.
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Buttons en Button Selection Description Απομακρυσμένη ¡ Activate If you briefly press the button, the ap- εκκίνηση (Re- pliance will be enabled for remote ¡ Deactivate mote Start) start via the Home Connect app ¡ Open the If you press the button for approx. 3 Home Connect seconds, the Home Connect menu menu...
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en Buttons Button Selection Description Rinse Hold ¡ Activate Activate or deactivate spinning and draining at the end of the washing ¡ Deactivate cycle. The laundry remains in the water after the last rinse cycle. → "Resuming the programme when the programme status is Rinse Hold", Page 46 Silent Wash ¡...
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Programmes en Easy-Iron Water Plus Soaking Silent Wash Πρόπλυση Rinse Hold Extra Rinse stainRemoval system varioSpeed 1400 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes – Easy-Iron – Water Plus – Soaking – Silent Wash – Πρόπλυση – Rinse Hold – Extra Rinse – stainRemoval system – varioSpeed 1400 Max. spin speed (rpm) – Max. temperature (°C) Max. load (kg)
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Programmes en Easy-Iron Water Plus Soaking Silent Wash Πρόπλυση Rinse Hold Extra Rinse stainRemoval system – varioSpeed 1200 1400 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes – – – Easy-Iron – – – Water Plus – – – Soaking – – Silent Wash – – – Πρόπλυση – – Rinse Hold – – – Extra Rinse – – – stainRemoval system – – – varioSpeed –...
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Programmes en – Easy-Iron – Water Plus – – – Soaking – – – Silent Wash – – – Πρόπλυση – Rinse Hold – Extra Rinse – – – stainRemoval system – – – varioSpeed 1400 1400 1200 1200 Max. spin speed (rpm) –...
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en Programmes – Easy-Iron – Water Plus – Soaking Silent Wash – Πρόπλυση – Rinse Hold – Extra Rinse – stainRemoval system – varioSpeed 1200 Max. spin speed (rpm) – Max. temperature (°C) Max. load (kg)
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Programmes en Easy-Iron Water Plus Soaking Silent Wash Πρόπλυση Rinse Hold Extra Rinse stainRemoval system varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes – – Easy-Iron – Water Plus – – Soaking – Silent Wash – – Πρόπλυση – Rinse Hold – Extra Rinse – stainRemoval system – – – varioSpeed – 1400 Max. spin speed (rpm) – Max. temperature (°C) Max. load (kg)
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Programmes en Easy-Iron Water Plus Soaking Silent Wash Πρόπλυση Rinse Hold Extra Rinse stainRemoval system varioSpeed 1400 1400 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes Easy-Iron Water Plus Soaking Silent Wash Πρόπλυση Rinse Hold Extra Rinse stainRemoval system – varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en – Easy-Iron – Water Plus – Soaking Silent Wash – Πρόπλυση Rinse Hold Extra Rinse – stainRemoval system varioSpeed 1200 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WX975600 the appliance.
Laundry en Pour washing powder into com- Laundry 11 Laundry partment II. Laundry 11.1 Preparing the laundry ATTENTION! Objects remaining in the laundry may damage the laundry and the drum. Remove all items from any pock- ▶ ets in your laundry before using the appliance. To protect your appliance and the ▶...
en Laundry To improve washing results and – Colours ▶ prevent discolouration, sort the Wash new coloured items laundry according to the following separately the first time you criteria before washing. wash them. – Soiling → Page 40 – Type of fabric and fibre type –...
Detergents and care products en Notes Detergents and care products 12 Detergents and care ¡ only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents Detergents and care products Note: Please read the information in ¡ Do not mix detergent and fabric the Safety → Page 4 and Preventing softener material damage → Page 10 sections...
en Basic operation Water hardness Hardness range Total hardness in mmol/ German degrees in °dH soft (I) 0–1.5 0–8.4 medium (II) 1.5– 2.5 8.4–14 hard (III) over 2.5 over 14 Example of a manufacturer's instructions for detergent These example values refer to a standard load of 4–5 kg.
Basic operation en Press to call up the sub- The programme settings are not menu for additional programmes. saved permanently for the pro- gramme. Press Επιλογές to call up the main menu. 13.4 Saving the programme settings Set the Μνήμη programme. Press to call up the sub- menu for the memory pro- grammes.
en Basic operation Open the door. Press down on the insert and re- move the detergent drawer. Ensure that the drum is empty. Insert the measuring aid. Separate the laundry and place it in the drum. Note: Ensure that there is no laun- dry trapped in the door.
Basic operation en Slide the measuring aid forwards. Pour in detergent. → "Detergent drawer", Page 19 If required, add the care product. Push in the detergent drawer. 13.9 Starting the programme Note: If you want to change the time until the programme ends, set the "Ready in"...
en Childproof lock The appliance door remains 13.14 Switching off the appli- locked for safety reasons if the ance temperature and water levels are high. Press – If the temperature is high, start the Rinse/Freshen Up pro- gramme. – If the water level is high: Start the Spin or Drain programme.
Home Connect en a The controls are locked. Tips ¡ Please consult the documents sup- a The childproof lock remains active plied by Home Connect. even after the appliance has been ¡ Please also follow the instructions switched off. in the Home Connect app. 14.2 Deactivating the child- Notes proof lock...
en Home Connect Confirm the message in the dis- Press and hold Απομακρυσμένη play. for at least 3 seconds. εκκίνηση Press the WPS button on the a You are now in the Home Connect router within the next 2 minutes. menu. Take note of the information in the Select Man.
Home Connect en Open the Home Connect app on 15.5 Connecting the appli- your mobile device and carry out ance to the energy man- the steps in the app. ager In the Home Connect app, enter the network name (SSID) and If you connect the appliance to the password (key) for your home net- smart energy system (energy man- work.
en Home Connect Requirement: The smart energy sys- Select Wi-Fi on/off. tem (energy manager) cannot start Select on. your appliance until it is connected to a Wi-Fi is activated. the appliance. Notes Set the programme you require. ¡ If Wi-Fi is activated, the appliance Press Λήξη...
Basic settings en ¡ Security certificate of the Wi-Fi 15.9 Resetting the appliance communication module (to ensure network settings a secure data connection). ¡ The current software and hardware Press and hold Απομακρυσμένη version of your appliance. for at least 3 seconds. εκκίνηση ¡...
en Basic settings Basic setting Description Basic setting Description auto power-off Deactivate the Wi-Fi on/off Activate or deac- "Automatic tivate Wi-Fi. switch-off" func- → "Activating Wi- tion for the appli- Fi on the appli- ance or set the ance", Page 50 time after which the appliance → "Deactivating automatically...
Cleaning and servicing en Leave the appliance to dry after ▶ Cleaning and servicing 17 Cleaning and servi- every operation with the door open, and leave the detergent cing drawer to dry. To keep your appliance working effi- Cleaning and servicing Run the Drum clean programme ▶...
en Cleaning and servicing Clean the detergent drawer and in- 17.4 Descaling sert with water and a brush, and If you add detergent correctly, you do then dry them. not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use.
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Cleaning and servicing en Remove the maintenance flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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en Cleaning and servicing Ensure that both impellers can Cleaning the drain pump turn. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. Requirement: The drain pump is empty. → Page 54 Since water may remain in the drain pump, remove the pump cap carefully.
Cleaning and servicing en Insert the maintenance flap and 17.7 Cleaning the water outlet lock it into place. hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must clean these.
en Cleaning and servicing Reattach the water outlet hose and Remove the water inlet hose from secure the connection point using the tap. the hose clamp. Clean the filter with a small brush. 17.8 Cleaning the water inlet filter Emptying the water inlet hose In order to clean the filter, first empty the water inlet hose.
Troubleshooting en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting The appliance is not Check whether the lighting in your kitchen or other ▶ working. appliances are working. The programme does You have not pressed Έναρξη/Προσθήκη ρούχων. not start. Press Έναρξη/Προσθήκη ρούχων. ▶ Door is not closed. Close the door.
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Troubleshooting en Fault Cause and troubleshooting The water is not drain- is activated. Rinse Hold ing. Continue the programme by selecting Spin or ▶ Drain and pressing Έναρξη/Προσθήκη ρούχων. → "Resuming the programme when the programme status is Rinse Hold", Page 46 The water outlet hose is connected too high. Install the water outlet hose at a maximum height of ▶...
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en Troubleshooting Fault Cause and troubleshooting The programme dura- The unbalanced load detection system eliminates an tion changes during imbalance by repeatedly redistributing the laundry. the wash cycle. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum.
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Troubleshooting en Fault Cause and troubleshooting High spin speed not Select the programmes that are suitable for the ▶ reached. type of fabric. → "Programmes", Page 27 Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum. ▶...
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en Troubleshooting Fault Cause and troubleshooting Creasing. The spin speed is too high. The next time you run a wash cycle, set a lower ▶ spin speed. The load is too large. The next time you run a wash cycle, reduce the ▶...
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Troubleshooting en Fault Cause and troubleshooting The spin result is not Note: Where possible, mix large and small items in satisfactory. The laun- the drum. Different sized items of laundry distribute dry is too wet/too themselves better during the spin cycle. damp. Start the Spin programme.
en Transportation, storage and disposal Drain the remaining detergent 18.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 54 Requirement: The drain pump is Detach the hoses. empty. → Page 54 ATTENTION! Escaping water may 19.2 Inserting the transit cause material damage. bolts Do not open the door if you can ▶...
Transportation, storage and disposal en Insert all screws into the four 19.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
en Customer Service 20.1 Product number (E-Nr.) Customer Service 20 Customer Service and production number If you have any queries on use, are Customer Service (FD) unable to rectify faults on the appli- You can find the product number (E- ance yourself or if your appliance Nr.) and the production number (FD) needs to be repaired, contact Cus- on the appliance's rating plate.
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Customer Service en during operation and the tap turned on afterwards. The tap only needs to be turned off if you are away from home for a long period, e.g. on holiday for several weeks.
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en Consumption values Consumption values 21 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
2014/53/EU. ¡ Maximum: A detailed RED Declaration of Con- 1000 kPa formity can be found online at (10 bar) www.siemens-home.bsh-group.com among the additional documents on Length of the wa- 150 cm the product page for your appliance. ter inlet hose Length of the wa- 150 cm...
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en Declaration of Conformity 5 GHz WLAN (Wi-Fi): For indoor use only.
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BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001593042* 9001593042 (001202)