Appendix C
Troubleshooting Initial Startup Problems
Table C-5
Upgrade-Related Troubleshooting Tips
Symptom
An error message similar to the
following example is displayed
after you start the upgrade:
validate_package: SHA-1 hash:
calculated
9526c1bf:10341089:84ecbb0d:cb1
2a344:b696af14
expected
93315a74:57061354:d514ff0c:8b2
5f8f8:842afb4b
SHA-1 hash doesn't match
application image failed to
run
OL-13208-11
Cause
There is a mismatch in the size of
the image file that you are using
and the expected size of the
image file. Note that this error
may occur, regardless of the file
system to which you copy the
image file.
Cisco ASR 1000 Series Aggregation Services Routers Hardware Installation Guide
Corrective Action
Ensure that the size of the image file that you are
using is the same as the expected file size. If required,
download the image file again and retry the upgrade.
Troubleshooting the Upgrade
C-7