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SmartAX MA5612 Multi-service Access Module
Maintenance Guide
2.
3.
Step 6 If the ONU does not receive the report packet and the other users in the MVLAN can go online,
find the possible cause according to judgment criteria described in
troubleshoot the fault. Then, go to
Issue 01 (2012-07-25)
Possibl
Judgment Criterion
e
Cause
belongs
user belongs by running the display
.
igmp program vlan command.
No
If the following symptoms occur, the
upstrea
fault is because no upstream port is
m port
configured in the MVLAN to which the
is
multicast user belongs.
configu
l The ONU receives the report packet
red in
and displays "match program fail".
the
l No upstream port maps the
MVLA
MVLAN to which the multicast
N to
user belongs by running the display
which
igmp uplink-port all command to
the
query the multicast upstream port.
multica
st user
belongs
.
If the ONU does not receive the report packet and all users in the MVLAN fail to go online,
the IGMP function may be disabled in the MVLAN. In this case, run the display igmp
config vlan command in the MVLAN mode to query IGMP mode of the MVLAN.
l If IGMP mode is off, the IGMP function is disabled in the MVLAN. In this case, run
the igmp mode command in the MVLAN mode to set IGMP mode to proxy or
snooping accordingly. Order a program and then, go to
l If IGMP mode is proxy or snooping, the IGMP function is enabled in the MVLAN
and it is not the cause of the fault. Then, go to
NOTE
If the terminal used by the user does not support multicast management, enable the IGMP function
on the ONU. Otherwise, the multicast service cannot be provisioned to the user.
Check whether the user can go online.
l If the user can go online, go to
l If the user fails to go online, go to
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5 Troubleshooting Services Transmitted Through a GPON
Step
Step
9.
Step
8.
Step 7
to check whether the fault is rectified.
Troubleshooting Method
dynamically in the
MVLAN, and ensure
that the IP address range
includes the IP address
of the ordered program.
Add the upstream port to the
MVLAN to which the multicast
user belongs and notify the user of
ordering the program again.
NOTE
In the MVLAN mode, run the igmp
uplink-port command to set the
upstream port as the upstream port of
the MVLAN. This allows the
upstream port to forward the multicast
packets of this MVLAN.
Step
5.3.
6.
Table 5-3
and then
Port
143
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Troubleshooting
