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SmartAX MA5612 Multi-service Access Module
Maintenance Guide
The fault occurs on some
Check whether the phone is
Check whether the loop and
circuit lines are functional
Check whether the user
To facilitate fault report, save the results of the following steps.
Procedure
Step 1 Check whether the fault always occurs on certain ports, occurs on all the ports on certain boards,
or occurs on all the ports on the entire MA5612.
l
l
l
Step 2 Replace the phone with another and check whether the fault is rectified.
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l
Step 3 Perform the
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Issue 01 (2012-07-25)
ports
functional
ports are functional
CAUTION
If the fault always occurs on certain ports, go to
If the fault occurs on all the ports on certain boards, go to
If the fault occurs on all the ports on the entire MA5612, go to
If the fault is rectified, go to
If the fault persists, go to
8.4 POTS Subscriber Loop Line Test
If the test result (shown in Conclusion) is Normal, go to
If the test result (shown in Conclusion) is not Normal, rectify the fault based on the test
result. Then, go to
Step
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5 Troubleshooting Services Transmitted Through a GPON
Start
Identify the fault
scope
The fault occurs on all
ports on some boards
Check whether the
service boards are
functional
Step
12.
Step
3.
4.
The fault occurs on all ports
on the device
Check whether the power
board is functional
Check whether the device
hardware and ambient
environment are normal
End
Step
2.
Step
7.
Step
8.
with the phone on the hook.
Step
5.
Port
168
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Troubleshooting
