Page 1
Washing machine WM14U840... siemens-home.bsh-group.com/welcome Register your product online...
Page 2
Your new washing machine Display rules : Warning! You have chosen a Siemens washing machine. This combination of symbol and signal word indicates a possibly dangerous Please take a few minutes to read and situation. Not heeding the warning can become familiar with the advantages of cause death or injuries.
Safety instructions Do not allow children to Safety instructions ■ clean or maintain this appliance unsupervised. T he following safety information Keep children under 3 years S a f e t y i n s t r u c t i o n s and warnings are provided to ■...
Safety instructions The mains voltage on your Warning ■ power socket must match Risk of poisoning! the rated voltage specified Detergents and care products on the appliance may result in poisoning if (identification plate). The consumed. connected loads and the If accidentally swallowed, seek required fuse protection are medical advice.
Page 7
Safety instructions If you take hold of any of the Warning ■ appliance's protruding parts Risk of electric shock/fire/ (e.g. the appliance door) in material damage/damage to order to lift or move it, these the appliance! parts may break off and If the appliance's mains cable is cause injury.
Safety instructions The appliance is secured for Caution! ■ transportation by transport Material damage/damage to locking devices. If the the appliance transport locking devices are If the water pressure is too ■ not removed before the high or too low, the appliance is operated, this appliance may not be able to may result in damage to the...
Page 9
Safety instructions Warning Warning Risk of injury! Eye/skin irritation! If you support your weight/sit Detergent and care products ■ on the appliance door when may spray out if the detergent it is open, the appliance may drawer is opened while the tip over, which may result in appliance is in operation.
Safety instructions Cleaning/Maintenance Warning Risk of electric shock/material Warning damage/damage to the Risk of death! appliance! The appliance is powered by If moisture penetrates the electricity. There is a risk of appliance, this may cause it to electric shock if you come into short circuit.
Environmental protection Sleep mode: If the appliance is not ■ Environmental operated for a prolonged period (approx. 5 minutes), the Touch- protection Display lighting goes out before the programme starts and when the P ackaging/used appliance programme has ended to save E n v i r o n m e n t a l p r o t e c t i o n energy, I flashes.
Positioning and connecting Mains lead Positioning and Bag: connecting Installation and operating ■ instructions S tandard accessories Customer Service location ■ P o s i t i o n i n g a n d c o n n e c t i n g directory* Check the appliance for transport Note:...
Positioning and connecting Safety instructions Installation on a base or a wooden joist floor Warning Risk of injury! Caution! The appliance is very heavy. Damage to the appliance ■ Be careful when lifting/transporting The appliance may "wander" and tip/ the appliance. topple from the base when spinning.
Positioning and connecting Removing the transport locks Unscrew and remove all four transport brace screws. Caution! Damage to the appliance The appliance is secured for ■ transportation using transport locks. If the transport locks are not removed, the appliance may become damaged when it is operated.
Positioning and connecting Lock the covers firmly in place by Undo and remove the screws on the applying pressure to the snap-in horizontal transport strut. hooks. Remove the transport strut. Removing the support struts Unscrew and remove all screws in the vertical transport struts.
Positioning and connecting Notes Only operate the appliance using Connection on right side ■ cold mains water. Do not connect the appliance to the ■ mixer tap of an unpressurised hot- water boiler. Do not use a used supply hose. Only ■...
Positioning and connecting – Model: AquaSecure Water outlet Warning Risk of scalding! When you are washing at high temperatures, there is a risk of scalding if you come into contact with hot water (e.g. when draining hot water into a washbasin).
Positioning and connecting Alignment Connection Drainage into a siphon Level the appliance using a spirit level. ■ The connection point must be Incorrect levelling may result in intense secured using a hose clamp with a noise, vibrations and "wandering". diameter of 24 - 40 mm (available from specialist dealers).
Positioning and connecting Electrical connection Before washing for the first time Warning The appliance was thoroughly tested Risk of death! before leaving the factory. To remove There is a risk of electric shock if you any water that may be left over from the touch live components.
Positioning and connecting Transportation a) Clip the hoses securely in the holders. e.g. when moving home Preparatory work: Turn off the water tap. Reduce the water pressure in the supply hose. ~ Page 56 Drain any residual water. ~ Page 55 Disconnect the appliance from the mains.
Get to know your appliance Get to know your appliance Appliance G e t t o k n o w y o u r a p p l i a n c e Detergent drawer with i-Dos reservoir Control panel/touch display Door Service flap...
Get to know your appliance Control panel ( Touch display Touch lightly to select settings. 0 Door opening Press to open the door. You will only be able to open the door if the appliance is switched on and the programme progress allows it. 8 Main switch Press to switch the appliance on or off (standby).
Get to know your appliance Touch display What the symbols mean Caution! Material damage/damage to the appliance. Setting is not selected Exerting excessive pressure on the display may damage it. Do not use a sharp object on the display or exert excessive pressure on it.
Operating the appliance Menu Operating the After switching on the appliance: appliance S witching on the appliance/ O p e r a t i n g t h e a p p l i a n c e selecting a programme The appliance must be correctly Note: installed and connected.
Operating the appliance Touch the required programme. Load the laundry unfolded into the drum. Your programme has now been selected and the associated Close the door. programme settings and programme features will be displayed. If the childproof lock has been Note: activated, you may need to deactivate it before you can make any changes on...
Operating the appliance Programme settings Touch the programme setting to return to the programme settings Once you have selected a programme, overview. you will be shown preset programme settings. Preset programme settings are recommendations for the programme you have selected and will vary. You can find further programme settings by touching ˜...
Page 27
Operating the appliance p Temperature z Water Plus Before and after the programme starts, Increased water level for gentler you can change the set temperature treatment of the laundry. depending on how far through the Touch z Water Plus to activate or programme the appliance is.
Operating the appliance sequence is specially adapted to each Once you have set the time Note: type of stain. on your appliance, you can set the time at which you want the Touch ã Stains and select the programme to end. appropriate type of stain.
Page 29
Operating the appliance options and programme settings that Notes have been selected for them, so that If the smart energy system (Energy ■ you can reduce your energy and water manager) does not start the consumption. appliance, the programme will still be started before the set time period Touch ®.
Operating the appliance Options Notes The appliance must be connected to ■ After you have set a programme, you your home network to activate can use the options to further customise remote start. the washing process to your laundry. Remote start can only be activated if ■...
Operating the appliance Start the programme Detergent dosage High dosage for particularly dirty Touch and hold I button for 1~2 laundry seconds, then release the button. Medium dosage for moderately dirty laundry The programme starts and the Low dosage for laundry that is not appliance door is locked.
Appliance menu Cancel the programme Appliance menu Touch Cancel. I n the appliance menu, you can Press Ï to open the door. A p p l i a n c e m e n u activate/deactivate the childproof lock If there is a high water level or Note: and signal tones, and implement all high temperature, the appliance...
Appliance menu Notes Adjusting Touch à. To remove the laundry at the end of ■ Swipe until the required appliance the programme, deactivate the setting appears. childproof lock. The childproof lock can be activated ■ no matter what status the appliance is in.
Page 34
Appliance menu Touch the minutes side of the time Activating/deactivating Touch the appliance setting. display and swipe your finger along Touch the appliance setting to the bar until the correct number of activate or deactivate it. minutes past the hour is shown. If a tick appears, this means the The time has now been set.
Page 35
Appliance menu Light Ring Language You can define when the door light You can set the language. lights up or set the brightness of the Touch Language. door light. Scroll through the list until the Touch Light Ring. language you require is shown. Touch Set Brightness to adjust the brightness.
Home Connect Software update is available. Would Home Connect you like to install update? As soon as a new update is available, a T his appliance is Wi-Fi-capable and can message will appear on the touch H o m e C o n n e c t be remotely controlled using a mobile display on your appliance.
Home Connect Connecting to the home Notes Please observe the safety network and the Home ■ precautions in this instruction Connect app manual and make sure that these are complied with even when Connect your appliance to the home operating the appliance via the network automatically or manually Home Connect app while you are (you only need to do this the first time).
Page 38
Home Connect Confirm the message in the display. Press Connect manually. The appliance now attempts to connect The appliance now sets up its own Wi-Fi to your home network. | flashes in the network with the name (SSID) display. HomeConnect. Activate the WPS function on your Call up the Wi-Fi setting on the home network router within the next...
Home Connect If you are not able to establish a Note: Notes connection, check whether your The smart energy system (Energy ■ appliance is within range of your home manager) must use the EEBus network. Try connecting manually again. initiative communications standard. Before you start, read the smart ■...
Home Connect Updating the software Notes If you connect to your home network, ■ You can update the Home Connect Wi-Fi is activated automatically. software on your appliance. As soon as If Wi-Fi is activated on your ■ a new software update is available, a appliance, the appliance is not note appears in the display: Software automatically put in standby mode.
A detailed RED Declaration of 0 Dispenser M/ß (0.5 l) for fabric Conformity can be found online at softener or liquid detergent www.siemens-home.bsh-group.com 8 Dispenser for manual dosing among the additional documents on the product page for your appliance. Depending on the selected programme...
Intelligent dosing system Do not use products containing Everyday use ■ solvents, caustic agents or volatile The intelligent dosages for detergent substances (e.g. bleach). and fabric softener are set at the factory Do not mix detergent and fabric ■ for all programmes in which intelligent softener.
Intelligent dosing system The same liquid detergent or fabric Notes softener can be added at any time. If When dosing all liquid detergents, ■ you change product/manufacturer, we cleaning aids and cleaning agents, recommend that you clean the always follow the manufacturer's dispensers first.
Laundry Sorting laundry Laundry Sort your laundry according to the care P rotecting your laundry and instructions and manufacturer's L a u n d r y appliance information on the care labels, depending on: Caution! Type of fabric/fibre ■ Damage to the appliance/textiles Colour ■...
Detergent Starching Detergent Laundry should not be treated Note: C orrect selection of detergent with fabric softener. D e t e r g e n t The care label is crucial for selecting Switch on the appliance. the correct detergent, temperature and Select the Rinse programme.
Detergent Saving energy and detergent For light and normal soiling, you can save energy (lower washing temperature) and detergent. Saving Soiling/note Reduced temper- Light ature and deter- No visible dirt or stains. Cloth- gent quantity as ing has taken on some body per the recom- odour, e.g.: mended dosage...
Overview of programmes Overview of programmes S electable programme O v e r v i e w o f p r o g r a m m e s Programme/Type of washing Options/Information Name of the programme Max. load as kg Brief explanation of the programme and for which fabrics it is selectable temperature* as °C suitable.
Page 48
Overview of programmes Programme/Type of washing Options/Information Delicates/Silk Max. load 2 kg For cleaning delicate fabrics, such as silk, satin or viscose. Cold - 40 °C Reduced spinning for optimal textile care. We recommend Off - 800 rpm using a detergent designed for delicates. (, ¦, !, æ, l, z, ç, õ, $, ã...
Page 49
Overview of programmes Programme/Type of washing Options/Information Textile Guard Max. load 1 kg For gentle cleaning of water-resistant and breathable fabrics. Cold - 40 °C We recommend using a mild detergent. Do not use fabric sof- 400 - 800 rpm tener and remove any potential fabric softener residue from the detergent dispenser before starting.
Page 50
Overview of programmes Programme/Type of washing Options/Information Curtains Max. load 3.5 kg For cleaning heavy and light curtains. Reduced spinning pre- Cold - 40 °C vents creases. We recommend using a special detergent. Off - 800 rpm (, ¦, !, l, z, ç, õ, $, ã ¨...
Page 51
Overview of programmes Programme/Type of washing Options/Information Cottons Eco Max. load 10 kg For cleaning normally soiled cotton clothing with optimised Cold - 90 °C energy and water consumption. 400 - 1400 rpm !, æ, l, z, ç, õ, $, ã ¨...
Sensors Caution! Sensors Fire and explosion hazard! Toxic vapours can be produced by U nbalanced load detection cleaning agents that contain solvents, S e n s o r s system e.g. cleaning solvent. Do not use cleaning agents that contain The automatic unbalanced load solvents.
Cleaning and maintenance i-Dos detergent draw and its Only put the drawer handle Note: back on after you have finished housing cleaning. Emptying the dispensers: c) To empty the dispensers, The detergent drawer can be carefully pull off each of the removed completely to allow you to sealing plugs and empty the clean to dispensers after you have...
Page 54
Cleaning and maintenance d) Dry the drawer and the cover and Caution! put them back together. Risk of damage to the detergent drawer. The detergent drawer contains electrical components. These may become damaged if they come into contact with water. –...
Cleaning and maintenance Drain pump is blocked Carefully unscrew the pump cover; residual water may leak out. Clean the interior, pump cover Turn the water tap off to prevent Note: thread and pump housing. The more water from flowing in and to impeller in the drain pump must be ensure that it is drained via the pump.
Cleaning and maintenance The drain hose at the siphon Clean the filters: is blocked Disconnect the hose from the rear of the appliance. Press the " button. Pull out the mains plug. Loosen the hose clamp. Carefully remove the drain hose; residual water may leak out.
Faults and what to do about them Open the service flap. Faults and what to do about them E mergency release F a u l t s a n d w h a t t o d o a b o u t t h e m E.g.
Faults and what to do about them Faults and what to do about them Faults Cause/Remedy Water is leaking from Attach the drain hose correctly or replace it. ■ the appliance. Tighten the screw fitting on the supply hose. ■ The appliance is not fill- Programme does not start? ■...
Page 59
Faults and what to do about them Faults Cause/Remedy The spin result is not sat- Not a fault – the unbalanced load detection system has interrupted the spin ■ isfactory. cycle because the laundry is unevenly distributed. Distribute small and large items of laundry evenly in the drum.
Page 60
Faults and what to do about them Faults Cause/Remedy Home Connect is not You can find solutions to problems with Home Connect at www.home-con- ■ working. nect.com. The availability of the Home Connect functionality depends on the availabil- ■ ity of the Home Connect Services (e.g. provision of the app) in your country. Home Connect Services are not available in every country –...
After-sales service After-sales service I f you cannot rectify a fault yourself, A f t e r - s a l e s s e r v i c e (~ "Faults and what to do about them" on page 57), please contact our after- sales service.
Supplementary sheet for the installation and operating instructions Consumption values table E nergy and water consumption, programme duration and residual moisture for S u p p l e m e n t a r y s h e e t f o r t h e i n s t a l l a t i o n a n d o p e r a t i n g i n s t r u c t i o n s the main washing programme (approximate values) Programme...
Technical data Technical data Aqua-Stop warranty D imensions: O nly for appliances with Aqua-Stop T e c h n i c a l d a t a A q u a - S t o p w a r r a n t y 848 mm x 598 mm x 622 mm In addition to warranty claims against (height x width x depth)
Page 64
01450 2655 (0.03 € per minute at peak. Off peak 0.0088 € per minute.) You can find the contact information for all countries in the attached after-sales service directory. BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY siemens-home.bsh-group.com *9001298503* 9001298503 (9904)