Table of Contents
Related Manuals for Siemens WM14XEH4GB
Summary of Contents for Siemens WM14XEH4GB
- Page 1 Washing machine WM14XEH4GB User manual and assembly instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
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Page 2: Table Of Contents
Table of contents Safety .......... 4 Laundry.......... 38 General information...... 4 Preparing the laundry ..... 38 Intended use........ 4 Sorting laundry ....... 39 Restriction on user group.... 5 Degrees of soiling ...... 39 Safe installation ........ 5 Care symbols on the care labels ... 39 Safe use ........... 7 Detergents and care products.. - Page 3 Connecting the appliance to a Inserting the transit bolts.... 69 WLAN home network (Wi-Fi) Using the appliance again ..... 70 without WPS function ..... 47 Disposing of old appliance .... 70 Connecting your appliance to Customer Service...... 71 the Home Connect app.... 48 Product number (E-Nr.) and pro- Connecting the appliance to the duction number (FD) ...... 71 energy manager ...... 49...
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Page 4: Safety
en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡... -
Page 5: Restriction On User Group
Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. - Page 6 en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
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Page 7: Safe Use
Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard. - Page 8 en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
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Page 9: Safe Cleaning And Maintenance
Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries. - Page 10 en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
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Page 11: Preventing Material Damage
Preventing material damage en Make sure that the valve hous- ▶ Preventing material damage Preventing material dam- ing for the water inlet hose does not come into contact with its surroundings and is not subjec- ted to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter terial damage and damage to the ap-... -
Page 12: Environmental Protection And Saving Energy
en Environmental protection and saving energy Do not use cleaning products Use the economy programme set- ▶ with a high alcohol content. tings. Do not use hard scouring pads ▶ If you adjust the programme set- or cleaning sponges. tings for a programme, the display Clean the appliance with nothing ▶... -
Page 13: Energy Saving Mode
Installation and connection en ATTENTION! The appliance comes with an Aqua- Objects remaining in the drum that Sensor. are not designed for operation with During the rinse cycle, the Aqua- the appliance may cause material Sensor checks the degree of tur- damage and damage to the appli- bidity of the rinsing water, and ad- ance. -
Page 14: Contents Of Package
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Elbow for fixing the water outlet hose spins. -
Page 15: Removing The Transit Bolts
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶... -
Page 16: Removing The Transport Struts
en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Removing the transport struts Remove the four sleeves. -
Page 17: Connecting The Appliance
Installation and connection en Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver. Connecting the appliance Connect your appliance to the power Remove the transport struts. supply, water inlet and water outlet. Connecting the water inlet hose Note: Please read the information in the "Safety"... -
Page 18: Aligning The Appliance
en Installation and connection The connection details of the appli- Water outlet connection types ance can be found under "Tech- This information is intended to help nical data" → Page 73. you to connect this appliance to the Check the mains plug is inserted water outlet. - Page 19 Installation and connection en All appliance feet must stand firmly on the ground. Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height.
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Page 20: Familiarising Yourself With Your Appliance
en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. -
Page 21: Detergent Drawer
Familiarising yourself with your appliance en Detergent drawer Manual dosing compartment Below is an overview of the structure : Dispenser for fabric softener of the detergent drawer. or detergent : Dispenser for detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status. -
Page 22: Operating Logic
en Familiarising yourself with your appliance To select the settings you require, Operating logic press the buttons below the symbols In addition to the actual functions of until the required setting is selected the buttons on the display, you can in the display. also use these buttons to select pro- gramme settings in the main menu and settings in the sub-menus. -
Page 23: Display
Display en Display Display The display shows the current settings, options or relevant information. Display Example: Display Display Designation Description 0:40 h Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining 10 h "Ready in" time The programme end has been set and the remaining number of hours is displayed. - Page 24 en Display Display Designation Description "Save a programme" → Page 42. Saving the programme Set "other programmes" → Page 42. Other programmes Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 45 ...
- Page 25 Display en Display Designation Description Water consumption Water consumption for the selected programme. : Low water consumption ¡ : High water consumption ¡ Remote start Remote start is activated. → "Buttons", Page 27 Wi-Fi ¡ Lights up: The appliance is connected to your home network.
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Page 26: Buttons
en Buttons Buttons Buttons Below is an overview of the buttons The selection of programme settings Buttons and their setting options. depends on the selected pro- With the Options button, you can gramme. You can see the selection open the sub-menu for additional pro- options for each programme in the gramme settings. - Page 27 Buttons en Button Selection Description Remote Start ¡ Activate If you briefly press the button, the appliance will be enabled for remote start via the Home Con- ¡ Deactivate nect app ¡ Open the If you press the button for approx. 3 seconds, the Home Connect Home Connect menu opens.
- Page 28 en Buttons Button Selection Description Rinse Hold ¡ Activate Activate or deactivate spinning and draining at the end of the washing cycle. ¡ Deactivate The laundry remains in the water after the last rinse cycle. → "Resuming the programme when the pro- gramme status is Rinse Hold", Page 44 Silent Wash ¡...
- Page 29 Programmes en i-Dos / i-Dos / Less Ironing Water Plus Soak Silent Wash Prewash Rinse Hold Extra rinse Stains varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Page 30: Programmes
en Programmes i-Dos / i-Dos / Less Ironing Water Plus Soak Silent Wash Prewash Rinse Hold Extra rinse Stains varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg) - Page 31 Programmes en i-Dos / i-Dos / Less Ironing Water Plus Soak Silent Wash Prewash Rinse Hold Extra rinse Stains varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 32 en Programmes i-Dos / i-Dos / Less Ironing Water Plus Soak Silent Wash Prewash Rinse Hold Extra rinse Stains varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 33 Programmes en i-Dos / i-Dos / Less Ironing Water Plus Soak Silent Wash Prewash Rinse Hold Extra rinse Stains varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 34 en Programmes i-Dos / i-Dos / Less Ironing Water Plus Soak Silent Wash Prewash Rinse Hold Extra rinse Stains varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 35 Programmes en i-Dos / i-Dos / Less Ironing Water Plus Soak Silent Wash Prewash Rinse Hold Extra rinse Stains varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 36 en Programmes i-Dos / i-Dos / Less Ironing Water Plus Soak Silent Wash Prewash Rinse Hold Extra rinse Stains varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Page 37: Accessories
Accessories en Accessories Accessories Only use original accessories. These have been made especially for your appli- Accessories ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WZ10131 cold water or AquaStop (approx. -
Page 38: Laundry
en Laundry Laundry Laundry You can wash all items that the man- Laundry ufacturer has marked as machine- washable on the care label and fab- rics made from hand-washable wool using your appliance. Preparing the laundry ATTENTION! To prevent foaming, use only half Objects remaining in the laundry may of the amount of detergent recom- damage the laundry and the drum. -
Page 39: Sorting Laundry
Laundry en – Type of fabric and fibre type Sorting laundry – Whites Note: Please read the information in – Colours the "Safety" → Page 4 and "Prevent- Wash new coloured items ing material damage" → Page 11 sec- separately the first time you tions to ensure that you use the appli- wash them. -
Page 40: Detergents And Care Products
en Detergents and care products Notes Detergents and care products Detergents and care ¡ Only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents You can protect your appliance and Detergents and care products ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care... -
Page 41: Detergent Dosage
Basic operation en Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡... -
Page 42: Setting A Programme
en Basic operation It may take a few seconds for the Press Main menu to call up the appliance to switch on. main menu. a The appliance performs an audible Adjust the programme settings if function test in the detergent required. drawer. -
Page 43: Loading Laundry
Basic operation en Separate the laundry and place it in the drum. Note: Ensure that there is no laun- dry trapped in the door. Close the door. Adding detergent and care product For programmes in which intelligent dosing is not possible or desirable, you can add detergent to the manual Select a programme. -
Page 44: Adding Laundry
en Basic operation a The drum rotates and load detec- Resuming the programme tion takes place. This can take up when the programme status to 2 minutes, after which water is Rinse Hold enters the drum. a The display shows either the pro- Set the Spin or Drain programme. -
Page 45: Childproof Lock
Childproof lock en Intelligent dosing system Intelligent dosing system Your appliance has an intelligent dos- Intelligent dosing system ing system for liquid detergent and fabric softener. The optimum quantities of liquid de- tergent and fabric softener are dis- pensed automatically depending on the programme and settings. -
Page 46: Dispenser Contents
en Home Connect ¡ If you use both dispensers for li- quid detergent, you must select a dispenser which is to be used dur- ing washing. You can change dispenser contents in the basic settings. → "Changing the basic settings", Page 52 Basic dosage You can adjust the preset basic Pour liquid detergent and fabric... -
Page 47: Home Connect Settings
Home Connect en Press and hold Remote Start ¡ → "Connecting the appliance to a approx. 3 seconds. WLAN home network (Wi-Fi) without WPS function", Page 47 a You are now in the Home Connect The Home Connect app guides you menu. through the entire login process. Fol- Select Connect. -
Page 48: Connecting Your Appliance To The Home Connect App
en Home Connect network information for the WLAN home network (Wi-Fi) to your appli- ance. Requirement: The Home Connect app is open and you have logged on. Press and hold Remote Start at least 3 seconds. a You are now in the Home Connect menu. Select Man. -
Page 49: Connecting The Appliance To The Energy Manager
Home Connect en Once your appliance is displayed Activate Flex Start in the Home Connect app, carry Activate Flex Start to allow your smart out the last steps in the energy system (energy manager) to Home Connect app. start your appliance once your home a If the display shows Connected, photovoltaic system is able to the appliance is connected to the... -
Page 50: Activating Wi-Fi On The Appliance
en Home Connect Note: The software update may take Activating Wi-Fi on the appli- several minutes. Do not switch off the ance appliance while the software update is in progress. Note: When Wi-Fi is activated, the en- ergy consumption increases in com- Resetting the appliance net- parison to the values specified in the consumption value table. -
Page 51: Declaration Of Conformity
A detailed RED Declaration of Con- factory settings. formity can be found online at This initial registration prepares the www.siemens-home.bsh-group.com Home Connect functions for use and among the additional documents on is only required when you want to the product page for your appliance. -
Page 52: Changing The Basic Settings
en Basic settings Basic setting Description Basic setting Description auto power-off Activate or deactivate Wi-Fi on/off Activate or deactivate the "Automatic switch- Wi-Fi. → "Activating Wi-Fi on off" function for the appliance or set the the appliance", time after which the Page 50 appliance automatic- → "Deactivating Wi-Fi ally switches itself off. -
Page 53: Cleaning And Servicing
Cleaning and servicing en Run the Drum clean programme ▶ Cleaning and servicing Cleaning and servicing without laundry. Add washing powder. To keep your appliance working effi- Cleaning and servicing ciently for a long time, it is important Cleaning the detergent drawer to clean and maintain it carefully. - Page 54 en Cleaning and servicing Clean the detergent drawer and the lid with a soft, damp cloth or hand shower. Empty the detergent drawer. Dry the detergent drawer, lid and pump unit and reinsert them. ATTENTION! The pump unit con- tains electrical components. Do not clean the pump unit in the ▶...
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Page 55: Descaling
Cleaning and servicing en Push in the detergent drawer. Remove the maintenance flap. Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g. - Page 56 en Cleaning and servicing CAUTION - Risk of scalding! Cleaning the drain pump When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the "Safety" → Page 4 and "Prevent- hot. ing material damage" → Page 11 sec- Do not touch the hot detergent ▶...
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Page 57: Cleaning The Water Outlet Hose At The Siphon
Cleaning and servicing en Insert the maintenance flap and lock it into place. The pump cap is comprised of two parts which can be taken apart for cleaning. Close the maintenance flap. Make sure that the impeller in the drain pump can be rotated. Before the next wash Insert the pump cap. -
Page 58: Cleaning The Water Inlet Filter
en Cleaning and servicing Cleaning the water inlet filter Clean the filter in the water inlet in the event of blockages or if the water pressure is too low. Emptying the water inlet hose In order to clean the filter, first empty the water inlet hose. - Page 59 Cleaning and servicing en Connect the water inlet hose and check for leaks.
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Page 60: Troubleshooting
en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶... - Page 61 Troubleshooting en Fault Cause troubleshooting i-Dos error, deactivate i- The pump for the intelligent Switch off the appliance. dosing system is blocked. Clean the pump unit. → "Cleaning the detergent drawer", Page 53 If this indicator appears again, call our after-sales service. → "Customer Service", Page 71 Note: You can start the washing pro- gramme if you deactivate the intelli- gent dosing system and dose manu-...
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Page 62: Malfunctions
en Troubleshooting Malfunctions Fault Cause troubleshooting The appliance is not work- The mains plug of the power Connect the appliance to the power ▶ ing. cord is not plugged in. supply. The circuit breaker is faulty. Check the circuit breaker in the ▶... - Page 63 Troubleshooting en Fault Cause troubleshooting The door cannot be opened. Rinse Hold is activated. Continue the programme by select- ▶ ing Spin or Drain and pressing Start/Reload. → "Resuming the programme when the programme status is Rinse Hold", Page 44 The temperature is too high. Wait until the temperature has ▶...
- Page 64 en Troubleshooting Fault Cause troubleshooting Water is not flowing in. De- The water inlet hose is Ensure that the water inlet hose is ▶ tergent is not being dis- kinked or jammed. not kinked or jammed. pensed. The spin cycle runs several The unbalanced load detec- Not a fault –...
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Page 65: Noise
Troubleshooting en Fault Cause troubleshooting Heavy foam build-up Detergent dosage is too Immediate measure: Mix one table- ▶ high. spoon of fabric softener with 0.5 litres of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down). -
Page 66: Problem With Results
en Troubleshooting Problem with results Fault Cause troubleshooting Creasing. The spin speed is too high. The next time you run a wash cycle, ▶ set a lower spin speed. The load is too large. The next time you run a wash cycle, ▶... - Page 67 Troubleshooting en Fault Cause troubleshooting Detergent residue on the dry Detergents may contain wa- Brush out the laundry after washing ▶ laundry. ter-insoluble substances that and drying. deposit on the laundry. Unsuitable detergent added Check whether the detergent used to the dispenser of the intelli- is suitable.
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Page 68: Home Connect Problem
en Troubleshooting Home Connect problem Fault Cause troubleshooting HomeConnect is not work- Different causes are pos- Go to www.home-connect.com. ▶ ing correctly. sible. → "Activating Wi-Fi on the appli- No connection to the home Wi-Fi is switched off. ▶ network. ance", Page 50 Wi-Fi is activated but a con- Ensure that the home network is nection to your home net-... -
Page 69: Emergency Release
Transportation, storage and disposal en Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 55 Detach the hoses. -
Page 70: Using The Appliance Again
en Transportation, storage and disposal Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Insert the power cord into the Children can lock themselves in the holder... -
Page 71: Customer Service
Customer Service en Detailed information on the warranty Customer Service Customer Service period and terms of warranty in your country is available from our after- If you have any queries on use, are Customer Service sales service, your retailer or on our unable to rectify faults on the appli- website. - Page 72 en Customer Service ¡ A claim can only be made under the guarantee if the appliance has been correctly installed and con- nected with Aqua-Stop according to our instructions; this also in- cludes correctly fitting the Aqua- Stop extension (genuine access- ory).
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Page 73: Consumption Values
Consumption values en Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. - Page 74 en Technical specifications Minimum installa- 10 A tion protection Rated power 2300 W Power consumption ¡ Off mode: 0,10 W ¡ Left-on mode: 0,50 W ¡ Time in networked standby mode (Wi- Fi): 5 min(s) ¡ Networked standby mode (Wi- Fi): 1,50 W Water pressure ¡...
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