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Washing machine WM14URHIDN User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
Futher information and explanations are available online: Table of contents 1 Safety .......... 4 6 Before using for the first time ... 19 1.1 General information.... 4 6.1 Starting an empty washing cycle ......... 19 1.2 Intended use....... 4 1.3 Restriction on user group... 4 7 Display ........
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14 Childproof lock...... 32 21 Consumption values.... 53 14.1 Activating the childproof 22 Technical data ...... 53 lock ......... 32 14.2 Deactivating the childproof 23 Declaration of Conformity .. 54 lock ......... 32 15 Home Connect ...... 32 15.1 Connecting the appliance to a WLAN home network (Wi-Fi) with WPS function .. 33...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At lower temperatures, the appli- with the appliance. ance consumes less energy.
en Installation and connection Replace the accessories in ques- ▶ 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 28 Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order. As a result, water stains may ATTENTION! remain in the appliance.
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Installation and connection en ATTENTION! Installation loca- Requirements If residual water in the appliance tion freezes, this may cause damage to Against a wall Do not trap the the appliance. hoses between Do not install or operate this appli- ▶ the wall and the ance anywhere that is liable to ex- appliance.
en Installation and connection Remove the power cable from the Press down on the 4 cover caps. holder. 4.5 Connecting the appliance Remove the 4 sleeves. Connecting the water inlet hose Connect the water inlet hose. Put on the 4 cover caps. Connect the water inlet hose to a tap (26.4 mm = 3/4").
Installation and connection en Water outlet connection types 4.6 Aligning the appliance This information is intended to help In order to reduce noise and vibra- you to connect this appliance to the tion and to prevent the appliance water outlet. from moving, align the appliance cor- rectly.
en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.7 Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply with the local legal provisions and safety regulations, and should in-...
Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain pump → Page 37 Door Detergent drawer → Page 18...
en Familiarising yourself with your appliance 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Inserting the measuring aid for liquid detergent", Page 30 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
first time en tivate the activated settings by re- Pour approx. 1 litre of tap water peatedly pressing on the relevant into compartment II. buttons on the display. ATTENTION! Pressing on the display with force may cause damage. Do not apply heavy pressure on ▶...
en Display 7 Display The display shows the current settings, options or relevant information. Example: Display display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining 10 "Ready in" time → "Buttons", Page 22 9,0 kg Recommended The maximum load capacity for the selec-...
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Display en display Designation More information Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡ : High water consumption ¡ End signal Basic setting Button signal Basic setting Display brightness Basic setting Reminder to clean Flashes: Drum is dirty.
en Buttons 8 Buttons The selection of programme settings depends on the programme that is set. You can see the selection options for each programme in the overview for → "Programmes", Page 24. Button Selection More information (Start Pause) ¡ Start Start, cancel or pause the pro- gramme.
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Buttons en Button Selection More information Multiple selection → "Basic settings", Page 35 (Basic Settings) (Prewash) ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate ¡ +1 Activate or deactivate up to three ad- (Rinse Plus) ditional rinse cycles. ¡...
en Programmes 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Bomuld Wash hard-wearing items made from cotton, linen (Cotton) or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate ...
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Programmes en Programme Description Max. load (kg) ¡ Max. 1400 rpm Finvask / Silke Wash delicate, washable items made from silk, vis- (Delicate/Silk) cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag.
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en Programmes Programme Description Max. load (kg) Skjorter Wash non-iron shirts and blouses made from cot- (Shirts) ton, linen, or synthetic or blended fabrics. Tip: In order to avoid creasing in your laundry, you can activate . The laundry is only given a short spin and can be removed while still dripping wet.
Programmes en Programme Description Max. load (kg) Note: The drum cleaning indicator will flash to re- mind you if you have not used a programme at 60 °C or higher for a long time. Super 15'/30' Wash items made from cotton, or synthetic or blen- (Rapid 15'/30') ded fabrics.
– Brush sand out of all collars and scanning the QR code in the table of pockets contents or on www.siemens- – Close bed covers and cushion home.bsh-group.com . covers – Close all zips, Velcro fasteners, 11.1 Preparing the laundry...
Note: The lighting for the drum goes scanning the QR code in the table out automatically. of contents or on www.siemens- home.bsh-group.com . 13.2 Setting a programme ¡ Observe the information on safety Turn the programme selector and → Page 4 and preventing material...
en operation Press down on the insert and re- 13.4 Saving the programme move the detergent drawer. settings You can save your individual pro- gramme settings as favourites. Requirements ¡ A programme has been set. ¡ The programme settings have been adjusted. Press and hold for approx.
operation en Slide the measuring aid forwards. 13.9 Starting the programme Note: If you want to change the time until the programme ends, set the "Ready in" time first. Press ▶ a The drum rotates and load detec- tion takes place. This can take up to 2 minutes, after which water enters the drum.
Note: You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www.siemens- home.bsh-group.com . The Home Connect services are not available in every country. The avail- Leave the appliance door and de- ability of the Home Connect function...
Home Connect en If the appliance is not connected Notes ¡ Please note the safety precautions to the Wi-Fi home network, the dis- in this instruction manual and play shows Home Connect Error. make sure that they are also ob- Check whether the appliance is ‒...
en Home Connect Connect the mobile device to the Press HomeConnect Wi-Fi network and a The appliance connects to the enter the Wi-Fi password (key) Home Connect app. HomeConnect. Once your appliance is displayed a Your mobile device connects to in the Home Connect app, carry the appliance.
Home Connect app. scanning the QR code in the table of If you open the appliance door, the contents or on www.siemens- function is automatically deactiv- home.bsh-group.com . ated. lights up.
Note: You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www.siemens- home.bsh-group.com . 17.1 Cleaning the drum Pull out the insert upwards. CAUTION...
Cleaning and servicing en Fit the insert and click it into place. Open and remove the service flap. Clean the opening for the deter- Slide a sufficiently large container gent drawer. under the opening. Push in the detergent drawer. Take the drain hose out of the holder.
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en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 37 hot. Since water may remain in the Do not touch the hot detergent ▶...
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Cleaning and servicing en Insert the pump cap. Before the next wash Ensure that the parts of the To prevent unused detergent from ‒ pump cap are correctly as- flowing straight into the outlet in the sembled. next wash, run the Udpumpning pro- gramme after you have emptied the drain pump.
en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -80" Remove any unapproved extensions from the water ▶ hose. → "Connecting the appliance", Page 14 The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶...
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en Troubleshooting Fault Cause and troubleshooting flashes. The automatic voltage control system detects an un- authorised voltage under-usage. No remedial action possible. ▶ Note: If the power supply is stable, the programme continues to run as normal. Voltage under-usage may cause extension of a pro- gramme.
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Troubleshooting en Fault Cause and troubleshooting "E:30/-20" Do not add any extra water to the appliance while it ▶ is operating. The appliance is not The mains plug of the power cord is not plugged in. working. Connect the appliance to the power supply. ▶...
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en Troubleshooting Fault Cause and troubleshooting The water is not drain- Drain pipe or water drain hose is caught or jammed. ing. Ensure that the drain pipe and water drain hose are ▶ not kinked or trapped. Drain pump is blocked. → "Cleaning the drain pump", Page 37 ▶...
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Troubleshooting en Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
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en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
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Troubleshooting en Fault Cause and troubleshooting Loud noises during Secure the appliance feet. ▶ the spin cycle. → "Aligning the appliance", Page 15 Transit bolts have not been removed. → "Removing the transit bolts", Page 13. ▶ Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 37 ▶...
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en Troubleshooting Fault Cause and troubleshooting The spin result is not Note: Where possible, mix large and small items in satisfactory. The laun- the drum. Different sized items of laundry distribute dry is too wet/too themselves better during the spin cycle. damp. Start the Centrifugering programme.
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Troubleshooting en Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 36 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.
Note: You can find further information → "Before using for the first time", in the digital instruction manual by Page 19. scanning the QR code in the table of contents or on www.siemens- home.bsh-group.com . Turn off the tap. Empty the water inlet hose.
Customer Service en 19.4 Disposing of old appli- 20 Customer Service ance If you have any queries on use, are Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.
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en Customer Service Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly.
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Consumption values en 21 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. Programme Load Pro-...
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Depending on the appliance spe- requirements. cifications A detailed Declaration of Conformity This product contains light sources can be found online at www.siemens- from energy efficiency class F. These home.bsh-group.com/uk/ among the light sources are available as a spare additional documents on the product part and must only be replaced by page for your appliance.
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Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001709724* 9001709724 (020220)