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Washing machine WM14VE00CS User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
Futher information and explanations are available online: Table of contents 1 Safety .......... 4 6 Before using for the first time ... 19 1.1 General information.... 4 6.1 Starting an empty washing cycle ......... 19 1.2 Intended use....... 4 1.3 Restriction on user group... 4 7 Display ........
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14 Childproof lock...... 36 14.1 Activating the childproof lock ......... 36 14.2 Deactivating the childproof lock ......... 36 15 Intelligent dosing system .. 36 15.1 Starting the programme with intelligent dosing sys- tem ......... 36 15.2 Filling the dispensers ..... 37 15.3 Dispenser contents .... 38 15.4 Basic dosage ...... 38 16 Basic settings......
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety ▶ If the power cord is too short and a longer one is not available, please contact an electrician to have the domestic installation adapted. WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶...
Safety en CAUTION ‒ Risk of cutting! Touching sharp edges on the appliance may lead to cuts. ▶ Do not touch the sharp edges on the appliance. ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on the appliance. WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff.
en Preventing material damage Make sure that the valve housing ▶ 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Ensure that the inner diameter of terial damage and damage to the ap- ▶...
Environmental protection and saving energy en Do not use cleaning products with detergent based on the laundry's de- ▶ a high alcohol content. gree of soiling. Do not use hard scouring pads or ▶ a For light to normal soiling, a smal- cleaning sponges.
en Installation and connection Close the appliance door. The appliance comes with an Aqua- Sensor. 4.2 Contents of package a During the rinse cycle, the Aqua- Sensor checks the degree of tur- After unpacking all parts, check for bidity of the rinsing water, and ad- any damage in transit and complete- justs the duration and number of ness of the delivery.
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Installation and connection en Installation loca- Requirements WARNING tion Risk of injury! When using the appliance on a base, Kitchen unit Only install the the appliance may tip over. appliance under- Always secure the feet of the appli- neath a continu- ▶...
en Installation and connection Unscrew and remove Put on the 4 cover caps. screws for the 4 transit bolts with a WAF 13 wrench. Press down on the 4 cover caps. Remove the power cable from the holder. 4.5 Connecting the appliance Connecting the water inlet hose Remove the 4 sleeves.
Installation and connection en Connect the water inlet hose to a Plastic pipe with Fix and secure tap (26.4 mm = 3/4"). rubber sleeve or the water outlet gully hose with an el- bow. 4.6 Aligning the appliance In order to reduce noise and vibra- tion and to prevent the appliance from moving, align the appliance cor- Open the water tap carefully and...
en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.7 Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply with the local legal provisions and safety regulations, and should in-...
Familiarising yourself with your appliance en 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Water inlet hose → Page 14 pump → Page 41 Door...
en Familiarising yourself with your appliance Manual dosing compartment : Dispenser for fabric softener or liquid detergent : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 27 Programme selector → Page 33...
first time en 5.4 Operating logic In addition to the actual functions of the buttons on the display, you can also use these buttons to select pro- gramme settings in the main menu and settings in the sub-menus. Main menu To select programme settings, press the buttons above or below the sym- bols.
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en first time Add washing powder to the manual dosing compartment. To prevent foaming, use only half of the amount of detergent recom- mended by the detergent manufac- turer for light soiling. Do not use detergent suitable for woollens or delicates. Push in the detergent drawer.
Display en 7 Display The display shows the current settings, options or relevant information. Example: Display Display Designation More information 0:40 h Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining 10 h "Ready in" time → "Buttons", Page 24 9,0 kg Recommended The maximum load capacity for the selec-...
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en Display Display Designation More information Saving the pro- Save a programme → Page 34. gramme Set other programmes → Page 33. Other pro- grammes Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 36 Crease-reduction...
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Display en Display Designation More information Tomato The stain type is activated. Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme.
en Buttons 8 Buttons With the možnosti button, you can open the sub-menu for additional pro- gramme settings. The additional programme settings are listed in the overview for the buttons. The selection of programme settings depends on the programme that is set. Button Selection More information...
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Buttons en Button Selection More information (mains switch) ¡ Switch on Switch the appliance on or off. ¡ Switch off dětský zámek ¡ Activate → "Childproof lock", Page 36 3 s (Child ¡ Deactivate Lock 3 sec.) nastavení 3 s Multiple selection → "Basic settings", Page 38 (Basic Settings 3 sec.) možnosti ...
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en Buttons Button Selection More information Water Plus ¡ Activate Wash with more water. Recommended for particularly sensit- ¡ Deactivate ive skin and for treating laundry more gently. Soaking ¡ Activate Activate or deactivate soaking. Before the main wash cycle starts, the ¡...
Programmes en 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) bavlna Wash hard-wearing items made from cotton, linen (Cottons) or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate varioSpeed ...
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en Programmes Programme Description Max. load (kg) ¡ Max. 1400 rpm jemné/hedvábí Wash delicate, washable items made from silk, vis- (Delicates/Silk) cose and synthetic fabrics. Use a detergent that is suitable for delicates or silk. Note: Wash especially delicate items or items with hooks, eyelets or clips in a mesh laundry bag.
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Programmes en Programme Description Max. load (kg) The selectable programme settings depend on the selected programme. košile/halenky Wash non-iron shirts and blouses made from cot- (Shirts/Blouses) ton, linen, or synthetic or blended fabrics. Tip: In order to avoid creasing in your laundry, you can activate Easy-Iron.
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en Programmes Programme Description Max. load (kg) Note: The temperature and spin speed cannot be adjusted in this programme and are set automatic- ally. The maximum temperature is 40 °C. The maximum spin speed is 1400 rpm. Duvet Wash pillows or quilts stuffed with synthetic fibres or down fillings.
Programmes en Programme Description Max. load (kg) super 15'/30' Wash items made from cotton, or synthetic or blen- ded fabrics. Short programme for small items of lightly soiled laundry. The programme duration is approx. 30 minutes. If you wish to reduce the programme duration to 15 minutes, activate varioSpeed ...
QR code in the table of bag. contents or on siemens-home.bsh- group.com . – Tie together longer drawstrings, and tie cords with solid end- 11.1 Preparing the laundry pieces in hoods or trousers –...
¡ You can find further information in ance the digital instruction manual by Requirement: The appliance has scanning the QR code in the table been correctly installed and connec- of contents or on siemens- ted. home.bsh-group.com . → "Installation and connection", ¡ Observe the information on safety Page 12 → Page 4 and preventing material...
en operation If required, adjust the programme Press Main menu to call up the settings. main menu. → "Adjusting the programme set- If required, adjust the programme tings", Page 34 settings. Start the programme. → "Adjusting the programme set- → "Starting the programme", tings", Page 34 Page 35 a The programme is saved.
operation en Pour in detergent. – If the water level is high, start → "Detergent drawer", Page 17 the Spin programme or select a suitable programme for draining. If required, add the care product. → "Programmes", Page 27 Push in the detergent drawer. Remove the laundry. → "Unloading the laundry", 13.7 Starting the programme Page 35...
en Childproof lock Wipe the rubber gasket dry and re- Press and hold the two dětský ▶ move any foreign objects. buttons for approx. zámek 3 s 3 seconds. goes out in the display. 15 Intelligent dosing sys- The optimum quantities of liquid de- tergent and fabric softener are dis- pensed automatically depending on the programme and settings.
Intelligent dosing system en ¡ Activate the intelligent dosing sys- 15.2 Filling the dispensers tem once the programme has If you want to use the intelligent dos- ended. ing system or if the appliance dis- → "Buttons", Page 24 plays a notification during operation Requirements of the appliance, fill the dispensers.
en Basic settings Pour liquid detergent and fabric 15.4 Basic dosage softener into the relevant dis- The basic dosage depends on the pensers. manufacturer's instructions for the de- → "Detergent drawer", Page 17 tergent, the water hardness and the degree of soiling of the laundry. Always set a basic dosage that cor- responds to the dosage for a stand- ard load of 4.5 kg.
Page 35 in the digital instruction manual by scanning the QR code in the table of Pull out the detergent drawer. contents or on siemens-home.bsh- Press down on the insert and re- group.com . move the detergent drawer. 17.1 Cleaning the drum...
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en Cleaning and servicing Remove the pump unit. Clean the pump unit with a damp cloth. Unclip the detergent drawer cover and remove it. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Empty the detergent drawer. Dry the detergent drawer, cover and pump unit and reinsert them.
Cleaning and servicing en Open and remove the service flap. Clean the housing of the detergent drawer in the appliance. Slide a sufficiently large container under the opening. Push in the detergent drawer. Take the drain hose out of the 17.3 Cleaning the drain pump holder.
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en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty. → Page 41 hot. Since water may remain in the Do not touch the hot detergent ▶...
Cleaning and servicing en Ensure that both impellers can Insert and close the service flap. turn. 17.4 Cleaning the intake Insert the pump cap. opening in the rubber Ensure that the parts of the ‒ pump cap are correctly as- gasket sembled. Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening.
en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -80" Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶ hose. → "Connecting the appliance", Page 14 The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶...
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en Troubleshooting Fault Cause and troubleshooting Water cooling To protect the wastewater pipes, the hot detergent solution is cooled before being drained. Wait until the detergent solution has cooled down. ▶ "E:30/-20" Solenoid valve defective. Call the after-sales service. ▶ → "Customer Service", Page 55 Detergent dosage is too high.
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Troubleshooting en Fault Cause and troubleshooting The programme does Clean the pump unit. not start. → "Cleaning the detergent drawer", Page 39 Switch the appliance on. If the display appears again after you clean the pump unit, call customer service. → "Customer Service", Page 55 Note: You can deactivate and manually dose the intel- ligent dosing system until the fault is rectified.
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en Troubleshooting Fault Cause and troubleshooting The water is not drain- Install the water outlet hose at a maximum height of ▶ ing. 1 metre. Pump cover is not correctly assembled. Correctly assemble the pump cover. ▶ Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶...
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Troubleshooting en Fault Cause and troubleshooting The programme dura- The programme operation is optimised electronically. tion changes during This may change the programme duration. the wash cycle. Not a fault – no action required. ▶ The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry.
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en Troubleshooting Fault Cause and troubleshooting i-Dos / cannot be Intelligent dosing is not intended for this programme. actuated. Not a fault – no action required. ▶ → "Starting the programme with intelligent dosing system", Page 36 Programme progress does not allow intelligent dos- ing.
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Troubleshooting en Fault Cause and troubleshooting Brief whirring noise Intelligent dosing system carries out a function test. after switching on the Not a fault – normal operating noise. ▶ appliance. Loud noises during Appliance is not correctly aligned. the spin cycle. → "Aligning the appliance", Page 15 ▶...
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en Troubleshooting Fault Cause and troubleshooting The spin result is not Redistribute the laundry in the drum. ▶ satisfactory. The laun- Note: Where possible, mix large and small items in dry is too wet/too the drum. Different sized items of laundry distribute damp.
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Troubleshooting en Fault Cause and troubleshooting Detergent residue on If intelligent dosing is activated, reduce the basic ▶ the dry laundry. dosage → Page 38. Insufficient cleaning. Basic dosage not adjusted. If intelligent dosing is activated, adjust the basic ▶ dosage → Page 38. Detergent or care products have congealed in dis- pensers of the intelligent dosing system.
→ "Installation and connection", in the digital instruction manual by Page 12 and scanning the QR code in the table of → "Starting an empty washing contents or on siemens-home.bsh- group.com . cycle", Page 19. Turn off the tap. Empty the water inlet hose.
Customer Service en 19.4 Disposing of old appli- 20 Customer Service ance Function-relevant genuine spare parts Valuable raw materials can be re- according to the corresponding Eco- used by recycling. design Order can be obtained from Customer Service for a period of at WARNING least 10 years from the date on Risk of harm to health!
en Customer Service 20.2 AQUA-STOP guarantee In addition to warranty claims against the seller under the purchase agree- ment and in addition to our manufac- turer's warranty, we offer compensa- tion under the following conditions. ¡ If our Aqua-Stop system is defect- ive and causes water damage, we will make good the damage for private users.
Consumption values en 21 Consumption values The following information is provided in accordance with the EU Ecodesign Regulation. The values given for programs other than the eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. The automatic dosing function has been deactivated for this pur- pose.
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en Technical data ternatively, you can also find the Appliance depth 108.5 cm model identifier in the first line of the with door open EU energy label. Weight 78,1 kg Maximum load 9,0 kg Mains voltage 220-240 V, 50-60 Hz Minimum in- stallation protec- tion Nominal power 2300 W Power consump-...
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Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001758209* 9001758209 (020530)