Table of Contents
Related Manuals for Siemens WM14VEH0ES
Summary of Contents for Siemens WM14VEH0ES
- Page 1 Washing machine WM14VEH0ES User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
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Page 2: Table Of Contents
Table of contents 1 Safety .......... 4 10 Before using for the first time........ 42 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 42 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 43 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 43 1.6 Safe cleaning and mainten-... - Page 3 15 Intelligent dosing system .. 51 18.7 Cleaning the water outlet 15.1 Filling the dispenser .... 51 hose at the siphon .... 63 15.2 Dispenser contents .... 51 18.8 Cleaning the water inlet fil- ter ........... 64 15.3 Basic dosage ...... 52 19 Troubleshooting....... 66 16 Home Connect ......
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Page 4: Safety
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡... -
Page 5: Safe Installation
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. - Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
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Page 7: Safe Use
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains. - Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
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Page 9: Safe Cleaning And Maintenance
Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products. -
Page 10: Preventing Material Damage
en Preventing material damage Ensure that the inner diameter of ▶ Preventing material damage 2 Preventing material the water tap is at least 17 mm. Make sure that the length of the damage ▶ thread on the connection to the water tap is at least 10 mm. Follow these instructions to avoid ma- Preventing material damage If the water pressure is too high or... -
Page 11: Environmental Protection And Saving Energy
Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy. -
Page 12: Energy Saving Mode
en Installation and connection ATTENTION! 3.3 Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and inicio/pausa + ance. -
Page 13: Contents Of Package
Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Elbow for fixing the water out- Do not operate the appliance ▶... -
Page 14: Removing The Transit Bolts
en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split. -
Page 15: Connecting The Appliance
Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Connecting the appliance Remove the four sleeves. -
Page 16: Aligning The Appliance
en Installation and connection Connect the water inlet hose to a Drainage into a Fix and secure tap (26.4 mm = 3/4"). washbasin the water outlet using an elbow. ¾˝ min. 10 mm Drainage into a Fix and secure plastic pipe with the water outlet min. -
Page 17: Connecting The Appliance To The Electricity Supply
Installation and connection en To align the appliance, turn the ap- The connection details of the appli- pliance feet. Check that the appli- ance can be found under Tech- ance is level using a spirit level. nical data → Page 80. Check the mains plug is inserted properly. - Page 18 en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
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Page 19: Familiarising Yourself With
Familiarising yourself with your appliance en 5.2 Detergent drawer Manual dosing compartment : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes → Page 29 Programme selector... - Page 20 en Familiarising yourself with your appliance The selected programme setting is If a setting is activated, the display shown in the middle of the display. shows . The selection does not need to be confirmed again. Sub-menu The sub-menu closes automatically To select the settings you require, after a few seconds.
- Page 21 Display en Display 6 Display The display shows the current settings, options or relevant information. Display Example: Display Display Designation Description 0:40 h Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining 10 h "Ready in" time The programme end has been set and the remaining number of hours is displayed.
- Page 22 en Display Display Designation Description Saving the pro- Save a programme → Page 48. gramme Set other programmes → Page 47. Other pro- grammes Childproof lock ¡ Lights up: The childproof lock is activ- ated. ¡ Flashes: The childproof lock is active and the programme selector has been adjusted.
- Page 23 Display en Display Designation Description The stain type is activated. Tomato The stain type is activated. Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme.
- Page 24 en Display Display Designation Description Dosage: 50% Dosing recom- The recommended dosage for detergent, mendation if intelligent dosage has been deactivated. → "Detergent dosage", Page 46 Note: The dosing recommendation indic- ates the load capacity that should be used for the relevant detergent dosage. The percentage refers to the maximum load capacity for the programme.
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Page 25: Buttons
Buttons en Buttons 7 Buttons With the opciones/opções button, you can open the sub-menu for additional Buttons programme settings. The additional programme settings are listed in the over- view for the buttons. The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 29. - Page 26 en Buttons Button Selection Description Spin Speed 0 – 1400 rpm Adjust the spin speed or deactivate the spin cycle. If 0 is selected, the water is drained and the spin cycle is deactivated at the end of the washing cycle. The laundry stays wet inside the drum.
- Page 27 Buttons en Button Selection Description opciones/opções Multiple selection Activate additional programme set- (Options) tings. → "Adjusting additional programme settings", Page 48 The additional programme settings can be found in this overview. prelav. (Pre- ¡ Activate Activate or deactivate prewash, e.g. wash ) for washing heavily soiled laundry. ¡...
- Page 28 en Buttons Button Selection Description Easy-Iron ¡ Activate Activate or deactivate the reduced creasing programme. ¡ Deactivate In order to reduce creasing in the laundry, the spin cycle and the spin speed are adapted. The laundry is damp enough after washing that it needs to be hung out on a washing line.
- Page 29 Programmes en i-Dos / i-Dos / Easy-Iron Water Plus Soaking Silent Wash prelav. Rinse Hold Extra Rinse Stains varioSpeed 1400 Max. spin speed (rpm) Max. temperature (°C) Max.
- Page 30 en Programmes i-Dos / i-Dos / – Easy-Iron – Water Plus – Soaking – Silent Wash – prelav. – Rinse Hold – Extra Rinse – Stains – varioSpeed 1400 Max. spin speed (rpm) – Max. temperature (°C) Max.
- Page 31 Programmes en i-Dos / i-Dos / Easy-Iron Water Plus Soaking Silent Wash prelav. Rinse Hold Extra Rinse Stains – varioSpeed 1200 1400 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 32 en Programmes i-Dos / – i-Dos / – Easy-Iron – Water Plus – Soaking Silent Wash – prelav. Rinse Hold – Extra Rinse – Stains – varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 33 Programmes en – – i-Dos / – – – i-Dos / – – Easy-Iron – – Water Plus – – – Soaking – – – Silent Wash – – – prelav. – – Rinse Hold – – Extra Rinse –...
- Page 34 en Programmes – i-Dos / – i-Dos / – – Easy-Iron – – – Water Plus – – – Soaking – Silent Wash – – – prelav. – Rinse Hold – – – Extra Rinse – Stains –...
- Page 35 Programmes en – i-Dos / – i-Dos / – Easy-Iron Water Plus – Soaking – Silent Wash – prelav. Rinse Hold Extra Rinse – Stains – varioSpeed 1200 1200 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 36 en Programmes – i-Dos / – i-Dos / – Easy-Iron – Water Plus – Soaking Silent Wash – prelav. – Rinse Hold – Extra Rinse – Stains – varioSpeed 1200 Max. spin speed (rpm) – Max. temperature (°C) Max.
- Page 37 Programmes en i-Dos / i-Dos / Easy-Iron Water Plus Soaking Silent Wash prelav. Rinse Hold Extra Rinse Stains varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 38 en Programmes – – i-Dos / – – i-Dos / – – Easy-Iron – Water Plus – – Soaking – Silent Wash – – prelav. – Rinse Hold – Extra Rinse – Stains – – varioSpeed – Max.
- Page 39 Programmes en i-Dos / i-Dos / Easy-Iron Water Plus Soaking Silent Wash prelav. Rinse Hold Extra Rinse Stains – – varioSpeed 1400 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
- Page 40 en Programmes i-Dos / i-Dos / – Easy-Iron – Water Plus – Soaking Silent Wash – prelav. Rinse Hold Extra Rinse – Stains varioSpeed 1200 Max. spin speed (rpm) Max. temperature (°C) Max.
- Page 41 Programmes en i-Dos / i-Dos / Easy-Iron Water Plus Soaking Silent Wash prelav. Rinse Hold Extra Rinse Stains varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Page 42: Accessories
en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx. 2.50 Pedestal with drawer Install the appliance at a WZWP20W raised height so that it can be easily loaded and... -
Page 43: Laundry
Laundry en Pull out the detergent drawer. Press inicio/pausa + carga (Start/ Reload) to start the programme. a The display shows the remaining programme duration. Start the first wash cycle or press to switch off the appliance. → "Basic operation", Page 47 Laundry 11 Laundry Laundry 11.1 Preparing the laundry... -
Page 44: Sorting Laundry
en Laundry – Some stubborn or dried-in stains To improve washing results and ▶ can be removed by washing prevent discolouration, sort the several times laundry according to the following criteria before washing. 11.2 Sorting laundry – Type of fabric and fibre type –... -
Page 45: Detergents And Care
Detergents and care products en Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch. packaging. Notes ¡ only use liquid detergents that are Detergents and care products 12 Detergents and care self-flowing ¡... -
Page 46: Detergent Dosage
en Detergents and care products 12.2 Detergent dosage The detergent dosage depends on: You can find out how hard your ¡ The amount of laundry water is from your local water com- pany or measure it yourself using ¡ Degree of soiling a water hardness tester. -
Page 47: Basic Operation
Basic operation en Setting additional programmes Basic operation 13 Basic operation Set the programas adic. pro- gramme. Basic operation Press to call up the sub- 13.1 Switching on the appli- menu for additional programmes. ance Press ▶ Select a programme. Press Main menu to call up the It may take a few seconds for the main menu. -
Page 48: Saving The Programme Settings
en Basic operation ¡ To prevent creasing, take note of Adjusting additional programme the maximum load for the relevant settings programme → Page 29. Press opciones/opções to call up Requirement: Prepare and sort the the sub-menu for the additional laundry. programme settings. → "Laundry", Page 43 Select the programme settings. -
Page 49: Starting The Programme
Basic operation en manual dosing compartment. Do not 13.9 Cancelling the pro- add any additional detergent to the gramme manual dosing compartment to avoid overdosage and/or foaming. Once the programme has started, you can cancel it at any time. Requirement: Find out the optimum dosage for detergent and care Note: Please read the information in product. -
Page 50: Switching Off The Appli- Ance
en Childproof lock Remove the laundry. Childproof lock 14 Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. 14.1 Activating the childproof lock Press and hold the two 3 s. ▶ buttons for approx. 3 seconds. a The display shows a The controls are locked. -
Page 51: Intelligent Dosing System
Intelligent dosing system en Pour liquid detergent and fabric Intelligent dosing system 15 Intelligent dosing sys- softener into the relevant dis- pensers. → "Detergent drawer", Page 19 The optimum quantities of liquid de- Intelligent dosing system tergent and fabric softener are dis- pensed automatically depending on the programme and settings. -
Page 52: Basic Dosage
en Home Connect Notes 15.3 Basic dosage ¡ Please note the safety precautions The basic dosage depends on the in this instruction manual and manufacturer's instructions for the de- make sure that they are also ob- tergent, the water hardness and the served when operating the appli- degree of soiling of the laundry. -
Page 53: Connecting The Appliance To A Wlan Home Network (Wi-Fi) Without Wps Func- Tion
Home Connect en Take note of the information in the Select Connect documents for your router. Confirm the message in the dis- flashes in the display. play. a The appliance attempts to connect flashes in the display. to your WLAN home network. a The appliance now sets up its own a If the display shows Connected Wi-Fi network with the name (SSID) -
Page 54: Connecting Your Appliance To The Home Connect App
en Home Connect In the Home Connect app, enter only when your home photovoltaic the network name (SSID) and system can provide sufficient energy password (key) for your home net- or the energy tariff is good. work. Requirements Carry out the steps in the ¡... -
Page 55: Activating Wi-Fi On The Appliance
Home Connect en Press inicio/pausa + carga. ¡ If Wi-Fi is activated, the appliance will not switch itself off automatic- a The display shows Delayed start. ally. Press a If the display shows Flex Start, 16.7 Deactivating Wi-Fi on the Flex Start is activated and the ap- appliance pliance waits to be started by the smart energy system (energy man-... -
Page 56: Remote Diagnostics
en Basic settings Tip: If you wish to operate your appli- This initial registration prepares the ance again via the Home Connect Home Connect functions for use and app, you will need to reconnect it to is only required when you want to the Wi-Fi and to the Home Connect use the Home Connect functions for app. - Page 57 Basic settings en Basic setting Description Basic setting Description auto power-off Deactivate the Aut. network log- Connect the ap- "Automatic pliance to a switch-off" func- WLAN home net- tion for the appli- work (Wi-Fi) with ance or set the WPS function time after which → Page 52 the appliance...
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Page 58: Changing The Basic Set- Tings
en Cleaning and servicing 17.2 Changing the basic set- 18.2 Cleaning the drum tings If you often wash at a washing tem- perature of 40 °C and lower or the To call up the basic settings for appliance has not been used for a the sub-menu, press and hold both long period, clean the drum. - Page 59 Cleaning and servicing en Press down on the insert and re- Empty the detergent drawer. move the detergent drawer. ATTENTION! The pump unit con- Remove the pump unit. tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water.
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Page 60: Descaling
en Cleaning and servicing Clean the detergent drawer and Clean the inside of the detergent the lid with a soft, damp cloth or drawer housing. hand shower. Push in the detergent drawer. Dry the detergent drawer, lid and pump unit and reinsert them. 18.4 Descaling If you add detergent correctly, you do not need to descale your appliance. - Page 61 Cleaning and servicing en Disconnect the appliance's mains Take the drain hose out of the plug from the power supply. holder. Open the maintenance flap. CAUTION - Risk of scalding! Remove the maintenance flap. When you wash at high temperat- ures, the detergent solution gets hot.
- Page 62 en Cleaning and servicing Insert the drain hose into the Clean the interior, the thread on holder. the pump cap and the pump hous- ing. Cleaning the drain pump The pump cap is comprised of two parts which can be taken apart for Note: Please read the information in cleaning.
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Page 63: Cleaning The Intake Opening In The Rubber Gasket
Cleaning and servicing en Insert the pump cap and screw it Check the intake opening for on as far as it will go. blockages and remove any block- ages. 90° The handle on the pump cap must be in a vertical position. Note: Do not use any sharp or poin- Insert the maintenance flap and ted objects. -
Page 64: Cleaning The Water Inlet Filter
en Cleaning and servicing Clean the water outlet hose and si- Cleaning the filter on the tap phon connecting piece. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. - Page 65 Cleaning and servicing en Connect the water inlet hose and check for leaks.
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Page 66: Troubleshooting
en Troubleshooting Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶... - Page 67 Troubleshooting en Fault Cause and troubleshooting The programme does You have not pressed inicio/pausa + carga. not start. Press inicio/pausa + carga. ▶ Door is not closed. Close the door. Press inicio/pausa + carga to start the programme. Childproof lock is activated. → "Deactivating the childproof lock", Page 50 ▶...
- Page 68 en Troubleshooting Fault Cause and troubleshooting The door cannot Open the door using the emergency release. ▶ be opened. → "Emergency release", Page 75 The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶...
- Page 69 Troubleshooting en Fault Cause and troubleshooting Water is not flowing Ensure that the water inlet hose is not kinked or ▶ in. Detergent is not jammed. being dispensed. The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry.
- Page 70 en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
- Page 71 Troubleshooting en Fault Cause and troubleshooting The spin programme Start the Spin programme. ▶ does not start. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products.
- Page 72 en Troubleshooting Fault Cause and troubleshooting The spin result is not Select the programmes that are suitable for the ▶ satisfactory. The laun- type of fabric. dry is too wet/too → "Programmes", Page 29 damp. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose.
- Page 73 Troubleshooting en Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the dry laundry. that deposit on the laundry. Brush out the laundry after washing and drying. ▶ Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable.
- Page 74 en Troubleshooting Fault Cause and troubleshooting No connection to the Wi-Fi is activated but a connection to your home net- home network. work cannot be established. Ensure that the home network is available. Reconnect the appliance to the home network. → "Connecting the appliance to a WLAN home net- work (Wi-Fi) with WPS function", Page 52 → "Connecting the appliance to a WLAN home net- work (Wi-Fi) without WPS function", Page 53...
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Page 75: Transportation, Storage And Disposal
Transportation, storage and disposal en Drain the remaining detergent 19.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 60 Requirement: The drain pump is Detach the hoses. empty. → Page 60 Empty the dispensers. ATTENTION! Escaping water may cause material damage. 20.2 Inserting the transit Do not open the door if you can ▶... -
Page 76: Using The Appliance Again
en Transportation, storage and disposal Insert all screws into the four 20.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. -
Page 77: Customer Service
Customer Service en 21.1 Product number (E-Nr.) Customer Service 21 Customer Service and production number If you have any queries on use, are Customer Service (FD) unable to rectify faults on the appli- You can find the product number (E- ance yourself or if your appliance Nr.) and the production number (FD) needs to be repaired, contact Cus- on the appliance's rating plate. - Page 78 en Customer Service during operation and the tap turned on afterwards. The tap only needs to be turned off if you are away from home for a long period, e.g. on holiday for several weeks.
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Page 79: Consumption Values
Consumption values en Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456. -
Page 80: Technical Specifications
2014/53/EU. ¡ Maximum: A detailed RED Declaration of Con- 1000 kPa formity can be found online at (10 bar) www.siemens-home.bsh-group.com among the additional documents on Length of the wa- 150 cm the product page for your appliance. ter inlet hose Length of the wa- 150 cm... -
Page 81: Declaration Of Conformity
Declaration of Conformity en 5 GHz WLAN (Wi-Fi): For indoor use only. - Page 84 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001573817* 9001573817 (001126)