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Siemens WM14US69EP User Manual And Installation Instructions
Siemens WM14US69EP User Manual And Installation Instructions

Siemens WM14US69EP User Manual And Installation Instructions

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Washing machine
WM14US69EP
en
User manual and installation instructions
Register your product on My Siemens and discover
exclusive services and offers.
siemens-home.bsh-group.com/welcome
The future moving in.
Siemens Home Appliances

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Summary of Contents for Siemens WM14US69EP

  • Page 1 Washing machine WM14US69EP User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   33 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 33 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   34 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 34 1.6 Safe cleaning and mainten-...
  • Page 3 14 Childproof lock......   41 14.1 Activating the childproof lock ......... 41 14.2 Deactivating the childproof lock ......... 41 15 Intelligent dosing system ..   41 15.1 Filling the dispenser .... 41 15.2 Basic dosage ...... 42 16 Basic settings......   43 16.1 Overview of the basic set- tings........ 43 16.2 Changing the basic set- tings........ 44...
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy.
  • Page 12: Energy Saving Mode

    en Installation and connection ATTENTION! 3.3 Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and inicio pausa + ance.
  • Page 13: Contents Of Package

    Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Water inlet hose Do not operate the appliance ▶...
  • Page 14: Removing The Transit Bolts

    en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
  • Page 15: Connecting The Appliance

    Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Connecting the appliance Remove the four sleeves.
  • Page 16: Aligning The Appliance

    en Installation and connection Connect the water inlet hose. Note: Observe the draining heights. The maximum draining height is 100 cm. Drainage into a Secure the con- siphon nection point with a (24–40 mm) hose clamp. Drainage into a Fix and secure washbasin the water outlet Connect the water inlet hose to a using an elbow.
  • Page 17: Connecting The Appliance To The Electricity Supply

    Installation and connection en Loosen the lock nuts using a WAF Screw the lock nuts tightly against 17 wrench by turning it in a clock- the housing using a WAF 17 wise direction. wrench. In doing so, hold the foot tight and To align the appliance, turn the ap- do not adjust its height.
  • Page 18 en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 19: Familiarising Yourself With

    Familiarising yourself with your appliance en 5.2 Detergent drawer Manual dosing compartment : Dispenser for fabric softener : Dispenser for detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 25 Programme selector → Page 38...
  • Page 20: Display

    en Display Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining 9 kg Recommended The maximum load capacity for the selec- load ted programme in kg.
  • Page 21 Display en Display Designation Description – –  – – Rinse Hold Programme status End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 41 Prewash Prewash is activated.
  • Page 22 en Display Display Designation Description ⁠ Voltage control Flashes: The programme has been system paused because of impermissible voltage drops. The voltage is permissible again and the programme will continue. Note: The programme duration is exten- ded. Door ¡ Lights up: The door is locked and can- not be opened.
  • Page 23: Buttons

    Buttons en Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 25. Button Selection Description inicio pausa + ¡ Start Start, cancel or pause the pro- carga (Start/Re- gramme.
  • Page 24 en Buttons Button Selection Description ⁠   3 s (Child ¡ Activate Activate or deactivate the childproof Lock 3 sec.) lock. ¡ Deactivate Disable the control panel to prevent unwanted or accidental operation. If the childproof lock is activated and the appliance has been switched off, the childproof lock remains activated.
  • Page 25 Programmes en ⁠ ⁠ i-Dos   |    ⁠ ⁠ i-Dos   |    ⁠ ⁠ prelav.  – –  – – (Rinse ⁠ ⁠ Hold) – ⁠ varioSpeed Max. spin speed 1400 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 26 en Programmes ⁠ i-Dos   |    ⁠ i-Dos   |    ⁠ prelav.  – –  – – (Rinse ⁠ Hold) – varioSpeed Max. spin speed 1400 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 27 Programmes en i-Dos   |    i-Dos   |    prelav.  – –  – – (Rinse Hold) – varioSpeed Max. spin speed 1200 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 28 en Programmes – – i-Dos   |    – – – i-Dos   |    – – – prelav.  – –  – – (Rinse – Hold) – – – varioSpeed Max. spin speed 1400 1400 (rpm) – – Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en – i-Dos   |    – i-Dos   |    – – – prelav.  – –  – – (Rinse – Hold) – – – varioSpeed Max. spin speed – – 1200 (rpm) – – – Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes i-Dos   |    i-Dos   |    prelav.  – –  – – (Rinse Hold) varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en – i-Dos   |    – i-Dos   |    – prelav.  – –  – – (Rinse Hold) – varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32 en Programmes ⁠ i-Dos   |    ⁠ i-Dos   |    – prelav.  – –  – – (Rinse ⁠ Hold) – ⁠ varioSpeed Max. spin speed 1200 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 33: Accessories

    Accessories en Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WX975600 the appliance.
  • Page 34: Laundry

    en Laundry Pour approx. 1 litre of water into Press inicio pausa + carga (Start/ the manual dosing compartment. Reload/Pause) to start the pro- gramme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: End. Start the first wash cycle or set the programme selector to to switch...
  • Page 35: Sorting Laundry

    Laundry en – Use a mesh laundry bag for To improve washing results and ▶ small items of laundry, such as prevent discolouration, sort the children's socks laundry according to the following – Some stubborn or dried-in stains criteria before washing. can be removed by washing –...
  • Page 36: Detergents And Care

    en Detergents and care products Symbol Washing process Recommended pro- gramme ⁠ Gentle Easy-Care ⁠ Particularly gentle Delicates/Silk for washing by hand Hand wash Wool Not suitable for machine-washing – ¡ Do not mix different liquid deter- Detergents and care products 12 Detergents and care gents ¡...
  • Page 37: Detergent Dosage

    Detergents and care products en Tip: Visit www.cleanright.eu to find further information on detergents, care products and cleaning agents for domestic use. 12.2 Detergent dosage The detergent dosage depends on: You can find out how hard your ¡ The amount of laundry water is from your local water com- pany or measure it yourself using ¡...
  • Page 38: Basic Operation

    en Basic operation 13.3 Adjusting the pro- Basic operation 13 Basic operation gramme settings Basic operation Requirement: A programme has 13.1 Switching on the appli- been set. ance → "Setting a programme", Page 38 Adjust the programme settings. Turn the programme selector to a ▶ ▶ → "Programmes", Page 25 programme.
  • Page 39: Adding Detergent And Care Product

    Basic operation en Ensure that there is no laundry a After the programme has ended, trapped in the door. the display shows: End. 13.7 Adjusting the "Ready in" 13.5 Adding detergent and time before the pro- care product gramme starts For programmes in which intelligent dosing is not possible or desirable, You can readjust the selected "Ready you can add detergent to the manual...
  • Page 40: Cancelling The Pro- Gramme

    en Basic operation Remove the laundry. 13.10 Cancelling the pro- gramme Once the programme has started, you can cancel it at any time. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
  • Page 41: Childproof Lock

    Childproof lock en ¡ If you change the liquid detergent Childproof lock 14 Childproof lock or fabric softener, empty and clean the dispenser beforehand. Secure your appliance against being Childproof lock → "Cleaning the detergent drawer", operated unintentionally using the Page 45 controls. flashes. Requirement: ...
  • Page 42: Basic Dosage

    en Intelligent dosing system 15.2 Basic dosage The basic dosage depends on the manufacturer's instructions for the de- tergent, the water hardness and the degree of soiling of the laundry. Always set a basic dosage that cor- responds to the dosage for a stand- ard load of 4.5 kg.
  • Page 43: Basic Settings

    Basic settings en Basic settings 16 Basic settings You can configure the appliance to meet your needs. Basic settings 16.1 Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme Value Description position End signal 0 (off) Set the volume of the signal at the 1 (quiet)
  • Page 44: Tings

    en Cleaning and servicing 16.2 Changing the basic set- with nothing but water and a tings damp cloth. Set the programme selector to po- Remove all de- Fresh deposits sition 1. tergent residue, are easier to re- spray residue or move without other residues leaving any immediately.
  • Page 45: Cleaning The Detergent Drawer

    Cleaning and servicing en Unclip the detergent drawer lid 17.3 Cleaning the detergent and remove it. drawer If you change detergent or the deter- gent drawer is dirty, clean the deter- gent drawer and the pump unit of the intelligent dosing system. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections...
  • Page 46 en Cleaning and servicing ATTENTION! The pump unit con- tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water. Protect the electrical connection ▶ on the rear against water, deter- gent and fabric softener residue. Clean the pump unit with a damp cloth.
  • Page 47: Descaling

    Cleaning and servicing en Remove the maintenance flap. 17.4 Descaling If you add detergent correctly, you do not need to descale your appliance. If you still wish to use descaler, follow the manufacturer's instructions for use. ATTENTION! The use of unsuitable descaling agents, e.g.
  • Page 48 en Cleaning and servicing Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 10 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
  • Page 49: Cleaning The Water Outlet Hose At The Siphon

    Cleaning and servicing en Insert the pump cap and screw it 17.6 Cleaning the water outlet on as far as it will go. hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is not being pumped out, you must 90°...
  • Page 50: Clean The Water Inlet Filters

    en Cleaning and servicing Reattach the water outlet hose and Remove the water inlet hose from secure the connection point using the tap. the hose clamp. Clean the filter with a small brush. 17.7 Clean the water inlet fil- ters. Emptying the water inlet hose Turn off the tap.
  • Page 51 Cleaning and servicing en Clean the filter with a small brush. Cleaning the filter on the appliance Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. Requirement: The water inlet hose is empty.
  • Page 52: Troubleshooting

    en Troubleshooting Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 53 Troubleshooting en Fault Cause and troubleshooting "E:36 / -10" Remove any unapproved extensions from the water ▶ hose. Connecting the appliance "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 47 ▶ "E:10 / -00 / -10 / The pump for the intelligent dosing system is blocked.
  • Page 54 en Troubleshooting Fault Cause and troubleshooting flashes. Voltage under-usage may cause extension of a pro- gramme. No remedial action possible. lights up. The temperature is too high. Wait until the temperature has dropped. ▶ → "Cancelling the programme", Page 40 ▶ Water level is too high. Start the  programme.
  • Page 55 Troubleshooting en Fault Cause and troubleshooting The programme does Close the door. not start. Press inicio pausa + carga to start the programme. The detergent drawer has not been pushed in as far as it can go. Push the detergent drawer in as far as it will go. ▶...
  • Page 56 en Troubleshooting Fault Cause and troubleshooting The water is not drain- Continue the programme by selecting ▶ ing. pressing inicio pausa + carga. → "Resuming the programme when the programme status is Rinse Hold", Page 40 The water outlet hose is connected too high. Install the water outlet hose at a maximum height of ▶...
  • Page 57 Troubleshooting en Fault Cause and troubleshooting The programme dura- The unbalanced load detection system eliminates an tion changes during imbalance by repeatedly redistributing the laundry. the wash cycle. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum.
  • Page 58 en Troubleshooting Fault Cause and troubleshooting High spin speed not A low spin speed is selected. reached. The next time you run a wash cycle, set a higher ▶ spin speed. Unbalance load detection system is using a reduced spin speed to eliminate an unbalance. Redistribute the laundry in the drum.
  • Page 59 Troubleshooting en Fault Cause and troubleshooting Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 47 ▶ pump. Slurping, rhythmical The drain pump is active, the detergent solution is suction noise. pumped out.
  • Page 60 en Troubleshooting Fault Cause and troubleshooting The spin result is not Start the  programme. ▶ satisfactory. The laun- dry is too wet/too damp. Detergent residue on Detergents may contain water-insoluble substances the damp washing. that deposit on the laundry. Start the  programme.
  • Page 61 Troubleshooting en Fault Cause and troubleshooting Insufficient cleaning. Drain the dispenser. → "Cleaning the detergent drawer", Page 45 Clean the dispenser. Refill the dispenser. → "Filling the dispenser", Page 41 Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable. → "Detergents and care products", Page 36 Drain the dispenser.
  • Page 62: Transportation, Storage And Disposal

    en Transportation, storage and disposal Drain the remaining detergent 18.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 47 Requirement: The drain pump is Detach the hoses. empty. → Page 47 Empty the dispensers. ATTENTION! Escaping water may cause material damage. 19.2 Inserting the transit Do not open the door if you can ▶...
  • Page 63: Using The Appliance Again

    Transportation, storage and disposal en Insert all screws into the four Pour approx. 1 litre of water into transit bolts and tighten slightly. the manual dosing compartment in the detergent drawer. Start the programme. a The unused detergent cannot flow straight into the outlet during the next wash.
  • Page 64: Customer Service

    en Customer Service If you contact Customer Service, you tronic appliances (waste will require the product number (E- electrical and electronic Nr.) and the production number (FD) equipment - WEEE). of your appliance. The guideline determ- The contact details for Customer Ser- ines the framework for vice can be found in the enclosed the return and recycling...
  • Page 65: Consumption Values

    Consumption values en Consumption values 21 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the eco 40 - 60 are indic- ative only and were determined in accordance with the applicable standard EN60456.
  • Page 66: Technical Specifications

    en Technical specifications of printing its web address had not Technical specifications 22 Technical specifica- yet been published. Please then fol- low the instructions on searching for tions models. The model identifier is made up of the characters before the slash Facts and figures for your appliance Technical specifications in the product number (E-Nr.) on the can be found here.
  • Page 68 Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001563084* 9001563084 (010201)

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