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Siemens WM14UQ91GB User Manual And Installation Instructions
Siemens WM14UQ91GB User Manual And Installation Instructions

Siemens WM14UQ91GB User Manual And Installation Instructions

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Washing machine
WM14UQ91GB
en
User manual and installation instructions
Register your product on My Siemens and discover
exclusive services and offers.
siemens-home.bsh-group.com/welcome
The future moving in.
Siemens Home Appliances

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Summary of Contents for Siemens WM14UQ91GB

  • Page 1 Washing machine WM14UQ91GB User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Laundry..........    33 General information...... 4 Preparing the laundry ..... 33 Intended use........ 4 Sorting laundry ....... 34 Restriction on user group.... 4 Freshening up laundry .... 34 Safe installation ........ 5 Degrees of soiling ...... 34 Safe use ........... 7 Care symbols on the care labels ... 34 Safe cleaning and maintenance.. 9 Detergents and care products..
  • Page 3 Cleaning the drain pump.... 44 Cleaning the water outlet hose at the siphon........ 46 Clean the water inlet filters..... 47 Troubleshooting......   50 Malfunctions ........ 50 Emergency release ...... 58 Transportation, storage and disposal .........    58 Removing the appliance .... 58 Inserting the transit bolts.... 58 Using the appliance again ..... 59 Disposing of old appliance .... 59 Customer Service......
  • Page 4: Safety

    en Safety Safety Observe the following safety instructions. General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! ¡ Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! ¡ The high weight of the appliance may result in injury when lif- ted. ▶ Do not lift the appliance on your own. ¡ If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en CAUTION ‒ Risk of cutting! Touching sharp edges on the appliance may lead to cuts. ▶ Do not touch the sharp edges on the appliance. ▶ Wear protective gloves when installing and transporting the appliance. Safe use WARNING ‒ Risk of electric shock! ¡...
  • Page 8 en Safety WARNING ‒ Risk of suffocation! Children may breathe in or swallow small parts, causing them to suffocate. ▶ Keep small parts away from children. ▶ Do not let children play with small parts. WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of scalding! When you wash at high temperatures, the detergent solution gets hot. ▶ Do not touch the hot detergent solution. CAUTION ‒ Risk of injury! This appliance runs programmes that use active oxygen. Act- ive oxygen can cause eyes to water and irritate the mucosa. ▶...
  • Page 10 en Safety ¡ An ingress of moisture can cause an electric shock. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of injury! The use of non-original spare parts and non-original accessor- ies is dangerous. ▶...
  • Page 11: Preventing Material Damage

    Preventing material damage en Make sure that the length of the ▶ Preventing material damage Preventing material dam- thread on the connection to the water tap is at least 10 mm. ¡ If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
  • Page 12: Environmental Protection And Saving Energy

    en Environmental protection and saving energy Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues lightly and normally soiled laundry. immediately if they come into At low temperatures, the appliance contact with the appliance. consumes less energy. For light to normal soiling, lower temperatures than indicated on the care label Environmental protection and saving energy...
  • Page 13: Energy Saving Mode

    Installation and connection en ATTENTION! Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and flashes.
  • Page 14: Contents Of Package

    en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Water inlet hose spins.
  • Page 15: Removing The Transit Bolts

    Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
  • Page 16 en Installation and connection Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
  • Page 17: Connecting The Appliance

    Installation and connection en Note: Please read the information in Connecting the appliance the "Safety" → Page 4 and "Prevent- Connect your appliance to the power ing material damage" → Page 11 sec- supply, water inlet and water outlet. tions to ensure that you use the appli- ance safely.
  • Page 18: Aligning The Appliance

    en Installation and connection Screw the lock nuts tightly against Aligning the appliance the housing using a WAF 17 In order to reduce noise and vibra- wrench. tion and to prevent the appliance from moving, align the appliance cor- rectly. Note: Please read the information in the "Safety"...
  • Page 19: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 20: Detergent Drawer

    en Familiarising yourself with your appliance Detergent drawer Measuring aid for liquid detergent → "Using a measuring aid for liquid detergent", Page 38 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡ Liquid starch ¡...
  • Page 21 Familiarising yourself with your appliance en tivate the activated settings by re- peatedly pressing on the relevant buttons on the display. ATTENTION! Pressing on the display with force may cause damage. Do not apply heavy pressure on ▶ the display. Do not press on the display using ▶...
  • Page 22: Display

    en Display Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining ⁠ 10 "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 23 Display en Display Designation Description Water consumption Water consumption for the selected programme. : Low water consumption ¡ : High water consumption ¡ End signal Basic setting Button signal Basic setting Display brightness Basic setting Reminder to clean the Flashes: Drum is dirty. Run the Drum Clean  pro- drum gramme for cleaning and caring for the drum and the outer tub.
  • Page 24: Buttons

    en Buttons Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection Description...
  • Page 25 Buttons en Button Selection Description ¡ Activate Activate or deactivate up to three additional rinse cycles. ¡ Deactivate Recommended for particularly sensitive skin or in regions with very soft water. (Rinse Hold) ¡ Activate Activate or deactivate spinning and draining at the end of the washing cycle.
  • Page 26: Programmes

    en Programmes ⁠ Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 27 Programmes en ⁠ Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 28 en Programmes ⁠ Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en ⁠ Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes ⁠ Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en ⁠ Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32: Accessories

    en Accessories Accessories Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose extension Extend the water inlet hose for WZ10131 cold water or AquaStop (approx. 2.50 m). Pedestal with drawer Install the appliance at a raised WZ20490 height so that it can be easily loaded and unloaded.
  • Page 33: Laundry

    Laundry en Pull out the detergent drawer. Press (Start/Pause) to start the programme. a The display shows the remaining programme duration. Start the first wash cycle or press to switch off the appliance. → "Basic operation", Page 37 Laundry Laundry You can wash all items that the man- Laundry ufacturer has marked as machine- Pour washing powder into com-...
  • Page 34: Sorting Laundry

    en Laundry – Separate items of laundry and Wash new coloured items shake them out separately the first time you – Wash large and small items of wash them. laundry together – "Soiling" → Page 34 – Dab fresh stains with soapy wa- –...
  • Page 35: Detergents And Care Products

    Detergents and care products en Symbol Washing process Recommended programme ⁠ ⁠ Gentle Easy Care ⁠ Particularly gentle Delicates/Silk for washing by hand Hand wash Wool Not suitable for machine-washing – Tip: You can find more information The manufacturer's instructions for about care symbols at www.gine- use and dosage can be found on the tex.ch.
  • Page 36: Detergent Dosage

    en Detergents and care products Tip: Visit www.cleanright.eu to find further information on detergents, care products and cleaning agents for domestic use. Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources.
  • Page 37: Basic Operation

    Basic operation en Requirement: A programme has Basic operation Basic operation been set. Adjust the programme settings. ▶ Basic operation Switching on the appliance The programme settings are not saved permanently for the pro- Press ▶ gramme. Saving the programme set- tings You can save your individual pro- gramme settings as favourites.
  • Page 38: Using A Measuring Aid For Liquid Detergent

    en Basic operation Open the door. Press down on the insert and re- move the detergent drawer. Ensure that the drum is empty. Insert the measuring aid. Separate the laundry and place it in the drum. Note: Ensure that there is no laun- dry trapped in the door.
  • Page 39: Adding Detergent And Care Product

    Basic operation en Slide the measuring aid forwards. Pour in detergent. → "Detergent drawer", Page 20 If required, add the care product. Push in the detergent drawer. Starting the programme Note: If you want to change the time until the programme ends, set the "Ready in"...
  • Page 40: Cancelling The Programme

    en Childproof lock Cancelling the programme Switching off the appliance Once the programme has started, Press you can cancel it at any time. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
  • Page 41: Deactivating The Childproof Lock

    Childproof lock en Deactivating the childproof lock Requirement: To deactivate the childproof lock, the appliance must be switched on. Press and hold ⁠ 3 sec for ap- ▶ prox. 3 seconds.
  • Page 42: Basic Settings

    en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Symbol Value Description End signal 0 (off) Set the volume of the signal at the end of 1 (quiet)
  • Page 43: Cleaning The Drum

    Cleaning and servicing en Press down on the insert and re- Remove all detergent Fresh deposits are move the detergent drawer. residue, spray residue easier to remove or other residues im- without leaving any mediately. residue. Keep the appliance This allows the resid- door and detergent ual water to dry, redu- drawer open after...
  • Page 44: Descaling

    en Cleaning and servicing Fit the insert and lock it into place. Cleaning the drain pump Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage"...
  • Page 45 Cleaning and servicing en Slide a sufficiently large receptacle CAUTION - Risk of scalding! under the opening. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
  • Page 46: Cleaning The Water Outlet Hose At The Siphon

    en Cleaning and servicing Insert the pump cap and screw it Cleaning the drain pump on as far as it will go. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- 90°...
  • Page 47: Clean The Water Inlet Filters

    Cleaning and servicing en Loosen the hose clamp and care- Clean the water inlet filters. fully remove the water outlet hose. Clean the filter in the water inlet in the event of blockages or if the water pressure is too low. Emptying the water inlet hose Turn off the tap.
  • Page 48 en Cleaning and servicing Clean the filter with a small brush. Disconnect the hose from the rear of the appliance. Connect the water inlet hose and check for leaks. Use pliers to remove the filter. Clean the filter with a small brush. Cleaning the filter on the appliance Note: Please read the information in the "Safety"...
  • Page 49 Cleaning and servicing en Connect the hose and check for leaks.
  • Page 50: Troubleshooting

    en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 51 Troubleshooting en Fault Cause Troubleshooting → "Cleaning the drain pump", "E:36 / -25 / -26" Drain pump is blocked. ▶ Page 44 The water pressure is low. No remedial action possible. The filters in the water inflow "Clean the filters in the water in- ▶...
  • Page 52 en Troubleshooting Fault Cause Troubleshooting The appliance is not work- The circuit breaker is faulty. Check the circuit breaker in the ▶ ing. fuse box. There has been a power cut. Check whether the lighting in your ▶ kitchen or other appliances are working.
  • Page 53 Troubleshooting en Fault Cause Troubleshooting The water is not draining. is activated. Continue the programme by select- ▶ ing Spin or Drain and pressing The water outlet hose is con- Install the water outlet hose at a ▶ nected too high. maximum height of 1 metre.
  • Page 54 en Troubleshooting Fault Cause Troubleshooting The programme duration Foam detection system Not a fault – no action required. ▶ changes during the wash switches on a rinse cycle if cycle. foam build-up is too high. No water is visible in the Water is below the visible Not a fault –...
  • Page 55 Troubleshooting en Fault Cause Troubleshooting The spin programme does Drain pipe or water outlet Clean the drain pipe and the water ▶ not start. hose is blocked. outlet hose. Drain pipe or water drain Ensure that the drain pipe and wa- ▶...
  • Page 56 en Troubleshooting Fault Cause Troubleshooting The spin result is not satis- A low spin speed is selected. The next time you run a wash cycle, ▶ factory. The laundry is too set a higher spin speed. wet/too damp. Start the Spin programme. ▶...
  • Page 57 Troubleshooting en Fault Cause Troubleshooting → "Cleaning the drum", Page 43 Odours have formed in the Humidity and detergent ▶ appliance. residue may promote the If you are not using the appliance, ▶ formation of bacteria. leave the door and detergent drawer open so that residual water can evaporate.
  • Page 58: Emergency Release

    en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 44 Detach the hoses.
  • Page 59: Using The Appliance Again

    Transportation, storage and disposal en Insert all screws into the four Disposing of old appliance transit bolts and tighten slightly. Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 60: Customer Service

    en Customer Service Product number (E-Nr.) and Customer Service Customer Service production number (FD) If you have any queries on use, are Customer Service You can find the product number (E- unable to rectify faults on the appli- Nr.) and the production number (FD) ance yourself or if your appliance on the appliance's rating plate.
  • Page 61: Consumption Values

    Consumption values en Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 62 en Technical specifications Water pressure ¡ Minimum: 100 kPa (1 bar) ¡ Maximum: 1000 kPa (10 bar) Length of the water in- 150 cm let hose Length of the water 150 cm outlet hose Length of the power 210 cm cord Depending on the appliance specifications More information about your model can be found online at https://en- ergylabel.bsh-group.com .
  • Page 64 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001544584* 9001544584 (001022)

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