Table of Contents
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Chapter 7
Troubleshooting the DPA 7630/7610
Selecting Logging Levels and Logged Ports
Caution
Step 1
Step 2
Step 3
Step 4
Displaying Recent Messages
Step 1
Step 2
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You can set the DPA 7630/7610 to log progressively more detail (information,
errors, or warnings), or you can restrict logging to specific ports.
Typically, you should only configure these options when working with a Cisco
technical representative because the nature of the problem determines the amount
of information required to resolve it.
You should not have the DPA 7630/7610 log any levels set to "Errors + warnings
+ info + trace" unless you are actively troubleshooting, or the DPA 7630/7610
might experience degraded performance.
To set logging levels or logged ports, perform these steps:
From the main screen, choose Diagnostics.
Choose Event log.
Choose Set logging levels or Set logged ports.
Work with a Cisco technical representative to determine the best options to
choose and enter.
You can obtain a list of recent messages from the DPA 7630/7610 to help you
resolve some configuration issues.
To display recent messages, perform these steps:
From the main screen, choose Diagnostics.
Choose Event log.
Cisco DPA 7630/7610 Voice Mail Gateways Administration Guide
Working with the Event Log
7-17
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Troubleshooting
