RMA License Transfer
Procedure
Step 1
Purchase the software package or feature you want to install. You will receive a product activation key (PAK)
with your purchase.
Step 2
If you do not have a Cisco.com username and password, register for an account at:
https://tools.cisco.com/RPF/register/register.do
Step 3
Get the license file using one of the following options:
• Cisco License Manager—This is a free software application available at:
• Cisco License Registration Portal— This is a web-based portal for getting and registering individual
Step 4
Install the license file using one of the following options:
• Cisco License Manager— This is a free software application available at:
• Simple Network Management Protocol— This should be used to install and manage software licenses.
RMA License Transfer
To transfer a software license from a failed device to a new device, go to the Cisco licensing portal at:
/www.cisco.com/go/license
license. To locate this information, see
Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide
62
software licenses, and is available at:
You need the serial number of the defective device to initiate an RMA replacement
Getting Software Licenses for Cisco VG310 and Cisco VG320 Voice Gateways
http://www.cisco.com/go/license
Locating the Product Serial Number, on page
http://www.cisco.com/go/clm
http://www.cisco.com/go/clm
http:/
3.
OL-31292-01