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Troubleshooting Cisco Vg310 And Cisco Vg320 - Cisco VG310 Hardware Installation Manual

Voice gateway
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Configuring the Cisco VG310 and Cisco VG320 Voice Gateways
Several messages are displayed, ending with lines similar to the following:
...
Copyright (c) 1986-2004 by cisco Systems, Inc.
Compiled <date> <time> by <person>
Step 3
Press Return to bring up the
...
flashfs[4]: Initialization complete.
Router>
Step 4
Enter enable to enter privileged EXEC mode:
Router> enable
Router#
What to Do Next
See the Using the Cisco IOS CLI to Perform Initial Configuration section in the
VG320 Voice Gateways Software Configuration Guide
VG310 or Cisco VG320.

Troubleshooting Cisco VG310 and Cisco VG320

If there appears to be a malfunction, check all the cables and connections first. If these are in order, see the
following table for specific troubles and solutions.
For problems with the configuration, refer to the
Software Administration and Configuration Guide
Table 13: Troubleshooting Cisco VG310 and Cisco VG320
Symptom
Power LED and fans are off
Power LED on; fan off
Power LED off; fan on
OL-31292-01
prompt:
Router>
to complete the initial configuration settings on Cisco
Cisco VG350, Cisco VG310 and Cisco 320 Voice Gateway
at Cisco.com.
Possible Cause
Power source switched off.
Faulty power cable.
Faulty power source.
Faulty internal power supply.
Faulty Cisco VG310 or Cisco
VG320.
Faulty Cisco VG310 or Cisco
VG320.
Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide
Troubleshooting Cisco VG310 and Cisco VG320
Cisco VG310 and Cisco
Corrective Action
Power on the chassis.
Check and replace the power cable,
if required.
Check and correct the input power,
if required.
Contact Cisco or your Cisco
reseller.
1
Contact Cisco
Technical Service
Center or your Cisco reseller.
1
Contact Cisco
or your Cisco
reseller.
59

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Vg320

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