IBM x3250 M3 Problem Determination And Service Manual page 123
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Also See for x3250 M3:
- Installation and user manual (102 pages) ,
- Product manual (37 pages) ,
- Manual (32 pages)
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Table 6. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, "Parts listing, System x3250 M3 Types 4251, 4252, and 4261," on page 119 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a Trained
service technician.
v Go to the IBM support website at http://www.ibm.com/systems/support/ to check for technical information, hints, tips,
and new device drivers or to submit a request for information.
Message
number
Component
215-801-xxx
Optical Drive
Test
State
Description
Aborted
Unable to
v Verify
communicate
Media
with the device
Installed
driver.
v Read/
Write Test
v Self-Test
Messages
and actions
apply to all
three tests.
Action
1. Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
2. Run the test again.
3. Check the drive cabling at both ends for loose
or broken connections or damage to the cable.
Replace the cable if it is damaged.
4. Run the test again.
5. For additional troubleshooting information, go to
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-41559.
6. Run the test again.
7. Make sure that the system firmware is at the
latest level. The installed firmware level is
shown in the DSA event log in the
Firmware/VPD section for this component. For
more information, see "Updating the firmware"
on page 193.
8. Run the test again.
9. Replace the CD/DVD drive.
10. If the failure remains, go to the IBM website for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Chapter 3. Diagnostics
105
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