Changing Your Password; Skipping The Mail Menu To Hear Messages; Returning To The Auto Attendant Or Operator; Zeroing Out To A Custom Operator - Cisco 7960 User Manual
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Also See for 7960:
- Administrator's manual (212 pages) ,
- User manual (186 pages) ,
- Administration manual (150 pages)
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Changing Your Password
The system default for your voice mail password is your extension number. To keep
others from listening to your voice mail messages, you should change your
password to something only you know.
1.
Access the voice mail system.
2.
Press 7 to change your password.
3.
Enter your new password by pressing numbers on the keypad followed by #.
4.
Enter your new password again. A prompt will tell you if you have successfully
changed your password.
NOTE: If you have messages in your voice mail box, but you want to skip them
and change your password, press * to get the main menu, then follow the
above steps. Otherwise listen to your messages and then follow the above
steps.
Skipping the Mail Menu to Hear Messages
To immediately begin listening to voice mail, press # during the voice mail menu
announcement.
Returning to the Auto Attendant or Operator
When calling from outside of the VoIP system, you can escape from voice mail to
the auto attendant or operator using the star (*) key. Press * to move from the
selected option to the previous menu. When you reach the main voice mail menu,
press * to transfer to the main number or operator, depending on your system
configuration.
Zeroing Out to a Custom Operator
When callers reach your voice mail, you can give them the option to leave a
message or dial zero (0) and reach your custom operator (which may be the auto
attendant or another phone number). By default, the system will route callers to the
auto attendant when they press zero. You can change the destination from the
voice mail main menu.
TIP: When you record your greetings, be sure to tell callers than they can
press zero (0) to be transferred to the auto attendant or to your designated
alternate phone number.
NOTE: This feature is not supported for stand-alone mailboxes.
To hear or change where pressing zero (0) goes, follow these steps:
1.
Access the voice mail system.
Cisco 7960/7940 Telephone User Guide
621-00000116
Voice Mail Features (Option A Menu) 105
- Quick Links:
- Accessing Phone Features
- Call Forwarding
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