Web Portal Setup Of Remote Phone; Deactivating Remote Phone Via Web Portal - Cisco 7960 User Manual
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Also See for 7960:
- Administrator's manual (212 pages) ,
- User manual (186 pages) ,
- Administration manual (150 pages)
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Web Portal Setup of Remote Phone
The remote phone feature can be activated via the Web Portal by selecting
Options > Remote. You must check the box labeled "Enable Remote User", then
enter the phone number of the remote phone (for example, a cell phone or hotel
phone number).
From the Web Portal, you can check a box to Enable Remote Caller ID. When
checked, the caller's Caller ID will display on your remote phone display (if it has
one). When unchecked, your IP phone number will be displayed. This way, when
you see your own IP phone number on the Caller ID, you will know that it is an
incoming remote call.
You can also set the number of seconds the phone will ring unanswered before the
call is redirected to voice mail or other destination.
The Web Portal will only show the Remote Phone enabled status if the remote
phone was activated from the Web Portal. If the remote phone was enabled by
dialing into the system from the remote phone, the active status will not be shown
on the Web Portal display.
NOTE: If you are engaged in a remote phone call, and you change the Remote
Phone number through the Web Portal, when you click "Save", it will
disconnect your current remote phone call.
In the Web Portal, when the Auto Enable When Phone OOS checkbox is
checked, the system will automatically enable Remote Phone and route calls to the
Remote Phone number when the phone is out of service. The Remote Phone
feature will not be auto-enabled until a call arrives after the phone has been
declared out of service. If a call arrives at the phone before the Call Agent has
determined the phone is out of service, the Call Agent will send the call to the No
Answer destination. As soon as the Call Agent determines the phone is out of
service, the Remote Phone feature will be automatically enabled and all further
calls will be sent to the Remote Phone number.
When the phone with Auto Enable When Phone OOS checked returns to service
after the outage, Remote Phone is not disabled. Both the phone and Remote
Phone will ring for each incoming call. The user must disable remote mode using
the Web Portal or by pressing the Remote button on the phone.
Deactivating Remote Phone via Web Portal
If you enable Remote Phone from the Web Portal, you can hang up the remote
phone and the remote feature will still be active. The feature canbe disabled by
unchecking the Enable Remote User field in the Web Portal.
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System Telephone Features
Cisco 7960/7940 Telephone User Guide
621-00000116
- Quick Links:
- Accessing Phone Features
- Call Forwarding
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